Hotel Náyade

Los Angeles de San Rafael 40.78673600, -4.24489300 , Avenida Venecia S/n (Show on Map)
7.2
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel Náyade is celebrated for its stunning location, offering breathtaking views of the lake and surrounding natural beauty. Nestled in a serene setting, it provides an ideal escape, especially for outdoor enthusiasts looking to engage in water activities during summer. Despite being distant from major cities, the hotel compensates with its picturesque environment and tranquil atmosphere, resembling a secluded vacation villa. The staff's warmth and attentiveness contribute significantly to this welcoming ambiance, ensuring guests experience friendly and proactive service throughout their stay.

Dining at Hotel Náyade is a delightful experience, with offerings in a nautically themed dining room praised for their quality and presentation. The cabin restaurant and nearby pizzeria especially stand out, providing delicious pizzas, pasta, and fresh salads, making them popular choices for families. Breakfast, while varied and catering to dietary needs, invites mixed reviews, partly due to inconsistencies in variety and quality. Guests find the buffet style accommodating overall but see room for improvement in selections and service.

Room accommodations present a mixed experience; many guests appreciate the spaciousness and cleanliness, especially those with terraces overlooking the lake. Yet, the need for renovations is evident, as some rooms feature outdated furniture and fittings that detract from the comfort offered. Cleanliness similarly receives diverging feedback: while some find it impeccable, others note areas needing better maintenance and attention.

The hotel’s spa is frequently highlighted as a standout feature, offering relaxation despite some maintenance issues and non-included access for guests. Family-friendly attributes are a strong point, with engaging activities for children, such as indoor parks and pirate ship-themed areas, ensuring a fun experience for all ages. The hotel ensures a lively and enjoyable stay with access to nearby pools and recreation facilities, further complemented by evening entertainment options.

While Hotel Náyade excels in providing a picturesque and relaxing environment with attentive service and engaging dining options, improvements in room and facility maintenance and consistent quality are areas for future enhancement. Overall, it emerges as a superb choice for families and couples alike seeking a peaceful yet entertaining retreat.
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Hotel near Golf Courses
Situated in Los Ángeles de San Rafael, this hotel is a mere 0.4 miles (6 minutes walk) from Club de Golf Los Ángeles de San Rafael. It explicitly offers a golf course within 3 km, positioning it as a top choice for golfers.

Hotel for Honeymoon
Located in El Espinar, offering comfortable accommodations. Provides a relaxing environment for a romantic getaway.

Family Friendly Hotel
This hotel is a popular choice for families visiting Segovia.

Dog Friendly Hotel
This is a hotel where pets are welcome.

Hotel with Outdoor Pool
Sport Hotel Náyade offers both indoor and outdoor pools, catering to different preferences. The hotel provides various sports facilities and a poolside bar, making it an ideal destination for active travelers.

Hotel Taking Steps Towards Sustainability

Hotel with Spa

Hotel with Swimming Pool

  Outdoor Pool  


Business Hotel

Accessible Hotel

Hotel with Gym

Hotel with Tennis Courts

3-Star Hotel

Room Types
Double Room This air-conditioned double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with garden views. The unit has 2 beds.

Family Cabin on Boat Featuring free toiletries, this family room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned family room features a flat-screen TV with satellite channels, a minibar, a wardrobe and parquet floors. The unit has 4 beds.

Junior Suite The hot tub is the standout feature of this suite. The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. Boasting a terrace, this suite also features a minibar, a seating area and a flat-screen TV with satellite channels. The unit has 1 bed.

Family Cabin on Boat Featuring free toiletries, this family room includes a private bathroom with a shower, a bidet and a hairdryer. The family room features air conditioning, a minibar, a wardrobe, parquet floors, as well as a flat-screen TV with satellite channels. The unit has 3 beds.

Family Cabin on Boat Offering free toiletries, this family room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned family room offers a flat-screen TV with satellite channels, a minibar, a wardrobe and parquet floors. The unit has 5 beds.

Family Cabin on Boat Providing free toiletries, this family room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned family room provides a flat-screen TV with satellite channels, a minibar, a wardrobe and parquet floors. The unit offers 6 beds.

Triple Room This air-conditioned triple room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace. The unit has 3 beds.

Suite with Terrace This suite features a hot tub. This suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. Boasting a terrace with lake views, this suite also features air conditioning and a flat-screen TV with satellite channels. The unit has 3 beds.

Twin Room with Lake View This air-conditioned twin room includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with river views. The unit offers 2 beds.

Queen Room Featuring free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The double room features air conditioning, a minibar, a wardrobe, parquet floors, as well as a flat-screen TV with satellite channels. The unit has 1 bed.

Twin Room with Lake View Providing free toiletries, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned twin room provides a flat-screen TV with satellite channels, a minibar, a wardrobe, parquet floors as well as lake views. The unit offers 2 beds.

Triple Room with Terrace This air-conditioned triple room includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with lake views. The unit offers 3 beds.

Deluxe Single Room This air-conditioned single room includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace. The unit offers 1 bed.

Suite This suite features a hot tub. This suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The suite features air conditioning, a minibar, a wardrobe, a sofa and a flat-screen TV with satellite channels. The unit has 1 bed.

Classic Quadruple Room This air-conditioned quadruple room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace. The unit has 4 beds.

Family Room This air-conditioned family room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace. The unit has 6 beds.

Family Room This air-conditioned family room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace.

Triple Room with Lake View Offering free toiletries, this triple room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned triple room offers a flat-screen TV with satellite channels, a minibar, a wardrobe and parquet floors. The unit offers 3 beds.

Double Room with Lake View Providing free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The double room provides air conditioning, a minibar, a wardrobe, parquet floors, as well as a flat-screen TV with satellite channels. The unit offers 1 bed.

Guest Reviews
7.2
Good
Location
Hotel Náyade is renowned for its spectacular location, offering guests stunning views of the lake and surrounding natural beauty. Nestled in a serene setting, it provides a perfect escape for those looking to disconnect and enjoy tranquility. The hotel's proximity to water activities and its marine-themed surroundings make it an ideal choice for outdoor enthusiasts, especially in the summer. While the hotel is somewhat distant from major cities, it compensates with its picturesque environment that feels like a secluded vacation villa. Guests appreciate the peaceful atmosphere and the hotel's good value for money, making it a popular choice for a comfortable stay. The welcoming staff and clean facilities add to the overall positive experience. Though parking can be a challenge on weekends, the beauty of the location and the range of activities available make Hotel Náyade a fantastic destination for those seeking relaxation and adventure alike.

Breakfast
Hotel Náyade appears to offer a breakfast experience with mixed reviews from guests. On the positive side, the breakfast is often described as comprehensive, complete, and varied, catering to dietary needs with options for celiacs and different types of milk. Guests have praised the quality of the food in a buffet-style setting, highlighting sweet and savory choices, including cold cuts, scrambled eggs, pastries, and cereals. The breakfast area, sometimes referred to as having a unique design like a pirate ship, provides a calm dining environment with luxurious views. The attention from the staff is also commended for being kind and helpful.

However, there are several noted areas where improvement is needed. Some guests found the breakfast to be lacking in variety, particularly regarding fruit and chocolate options, and others have pointed out issues with the quality and quantity of items presented. Specific instances report limited or unstocked selections, chaotic service, and mediocre dishes like sour juices and poorly varied combinations. There are comments about the need for more breakfast options, better coffee, and ensuring the freshness of pastries. Overall, while many enjoyed the breakfast offerings, there’s room for enhancement to meet all expectations consistently.

Dinner
Hotel Náyade offers a delightful dining experience that caters to various tastes and preferences. The hotel's cabin restaurant receives high praise for its very good food and excellent ambiance. Diners appreciate the great quality and presentation of the meals served there. The hotel's dining room, adorned with a nautical theme, provides a charming setting for enjoying a meal.

The nearby pizzeria restaurant is also noted for its good and varied menu. Guests highlight the delicious pizzas and pasta that make it a favorite family dining spot. Meals at the Italian restaurant, including fresh salads, are well-received, complementing the hotel's cozy atmosphere. Despite meals being excluded from reservations, diners find that managing dining arrangements directly at the premises is a seamless process. Overall, the dining options at Hotel Náyade come highly recommended for visitors seeking delectable cuisine in inviting settings.

Rooms
Hotel Náyade offers a mixed experience when it comes to its room accommodations. On the positive side, many guests appreciate the spaciousness and cleanliness of the rooms, with several noting stunning views from terraces overlooking the lake. Some rooms, particularly suites, provide exceptional comfort with ample space and cozy beds. Rooms equipped with individual air conditioners provide satisfactory comfort levels, and the heating is described as adjustable and effective.

However, the reviews reflect the need for renovations and maintenance throughout the hotel's facilities. Many rooms feature outdated furniture and fittings that detract from the overall atmosphere, with broken blinds, deteriorated walls, and cobwebs being common points of discussion. Issues with lighting, noise from neighboring rooms, and uncomfortable mattresses are frequently mentioned. Bathrooms often require improvement, with reports of unpleasant odors and small, dated spaces.

While certain rooms, such as those facing the river or lake, offer beautiful vistas, others display signs of neglect, such as dust and broken fixtures. Despite these drawbacks, guests find value in the quality-price ratio, as some rooms do manage to meet or exceed expectations with their cleanliness and comfort. If the hotel undertakes necessary updates and maintenance, it could enhance the guest experience significantly.

Beds
Hotel Náyade offers a mixed experience when it comes to the comfort of its beds. While some guests found the beds to be extremely comfortable, providing a restful night's sleep, others had a vastly different experience. A number of reviews pointed out issues with worn-out mattresses, described as having springs that dig in or being sunken, leading to discomfort and in some cases severe back pain. The firmness of the beds varies, with some guests finding the mattresses a bit hard and others too soft. While for some, the beds were clean and sizable, others noted concerns such as thin pillows and the need for mattress replacements. The quality appears inconsistent, with some rooms offering comfortable accommodations and others leaving much to be desired.

Cleanliness
Hotel Náyade receives mixed reviews when it comes to cleanliness, with a striking divide in guest experiences. On the positive end, several visitors highlight the impeccable cleanliness in some rooms, noting that the bathrooms were particularly well-maintained, equipped with plentiful towels, and the beds were comfortable with clean sheets and mattresses. The spaciousness of the rooms also garnered appreciation, and guests found the overall hotel environment pleasantly clean, complemented by a polite and pleasant staff.

However, a number of guests express disappointment with cleanliness and maintenance. Issues such as dirty windows, cobwebs, dust bunnies, and in some instances, stained walls and mold are mentioned, pointing to a need for more consistent cleaning standards. The bathrooms were reported as requiring improvements, with some unpleasant odors noted. A lack of proper maintenance of facilities, from outdated decor to malfunctioning televisions, contributes to the sentiment of neglect. The exterior is perceived as dated, with some guests mentioning that the infrastructure would benefit greatly from a renovation.

In conclusion, while Hotel Náyade offers a clean and welcoming space for some, there is a consensus that improvements in maintenance and regular cleaning are necessary to elevate the overall guest experience.

Staff
Hotel Náyade consistently receives high praise for its exceptional staff, who are described as friendly, attentive, and professional. Guests highlight the warmth and empathy of the personnel, noting their genuine dedication to customer satisfaction. From the moment of arrival, the receptionists, including standout mention for Eloy and Susana, are recognized for their extraordinary service, assisting with both check-in and additional arrangements, such as water activities. Dining experiences are enriched by waitstaff who are not just courteous but go above and beyond to meet guests' needs, even accommodating special requests. The hotel's commitment to maintaining a high standard of service is evident in staff interactions across all areas, from the reception to the restaurant and beach bar. Even in challenging situations, such as delays, the personnel are commended for their proactive and solution-oriented approach. This consistent excellence in service, coupled with a welcoming environment for families and pet owners, ensures that visitors leave with positive memories of their stay.

Spa
Hotel Náyade's spa certainly leaves guests with mixed impressions, but generally leans towards positive experiences. Those who appreciate a well-rounded spa find its offerings appealing, noting its completeness and excellent service. Many reviews highlight the spa as a standout feature, comparing it favorably to similar amenities at other hotels and praising the value for money.

However, the spa does face criticism for maintenance issues; several amenities are intermittently non-functional, leaving some areas less than ideal. The facility is described as slightly worn out, and its operation schedule is not consistent, which might limit access for some guests. Additionally, access to the spa is not included in the room rate, which comes as a surprise to some patrons.

Despite these drawbacks, many guests still find the spa to be a delightful part of their stay, offering a pleasant escape and feeling like a short journey on a ship. Although there is room for improvement, Hotel Náyade's spa remains a noteworthy aspect due to its overall quality and enjoyable ambiance.

Pool
Hotel Náyade boasts convenient access to a delightful pool area, making it an excellent location for relaxation and fun, particularly for families. While the hotel does not have its own pool, guests can enjoy complimentary access to the nearby club's swimming facilities, which include four pools suitable for all ages. This arrangement is appreciated by visitors, as it provides a perfect setting for unwinding, complemented by the picturesque lakeside location offering additional water activities. The club is just a short walk from the hotel, ensuring easy access.

In addition to the aquatic amenities, guests can revel in leisure activities designed for both children and adults. The club features a pool table and foosball, much to the children's delight. Furthermore, the presence of a pub with live performances adds a lively touch to the evening experience.

The hotel itself offers a cozy dining experience with a small restaurant serving delectable dishes at reasonable prices, contributing to a satisfying stay. The ambiance and facilities make Hotel Náyade a superb choice for a weekend getaway or a retreat to disconnect from daily life.

Family
Nestled in a picturesque setting, Hotel Náyade stands out as a haven for families looking to enjoy quality time together. The hotel is tailored to cater to both children and adults, boasting a plethora of activities that guarantee fun for every age group. A highlight for families is the indoor park, featuring bouncy castles and a variety of toys, which promises endless excitement for little ones. Guests frequently praise the engaging pirate ship theme, which captivates young minds and leaves children eager to explore more. The hotel is celebrated for its family-friendly environment, with spacious and comfortable rooms that perfectly accommodate larger groups.

In addition to the vibrant children's areas, the hotel provides ample opportunities for relaxation and leisure. The friendly and attentive staff enhance the welcoming atmosphere, ensuring every family member feels right at home. A delightful pizzeria by the lake offers a charming spot to unwind after a day of activities. With its unique design and enchanting setting, Hotel Náyade emerges as an excellent choice for family holidays, providing a perfect blend of fun, relaxation, and cherished family moments.


Yes, Hotel Náyade has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Hotel Náyade.

Yes, Hotel Náyade welcomes dogs.

No, parking facilities aren't available at Hotel Náyade.

Yes, Hotel Náyade has a gym.

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