Hotel Cándido
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Summary of reviewsHotel Cándido in Segovia consistently receives high marks for its many offerings with some areas highlighted by more positive feedback than others. The hotel is situated about 2.5 to 3 kilometers from Segovia's city center, providing a tranquil environment complemented by scenic views. While not in the heart of the city, the location is well-connected by bus and taxi, making it relatively simple for guests to reach key attractions. Ample, free parking enhances its appeal, especially for those traveling by car.
The breakfast experience at Hotel Cándido is largely appreciated for its variety and quality with many guests noting standout items like freshly squeezed orange juice and a wide array of fruits and eggs. The spacious dining room and pleasant setting further contribute to a positive morning dining experience, although there have been some critiques about price and certain aspects of quality and service.
Dinners are often highlighted for their delicious flavors and high quality with the terrace dining experience being particularly commended. Friendly and attentive service adds to the overall enjoyment. However, some guests have noted the menu could benefit from greater variety and found a few dishes underwhelming.
Rooms at Hotel Cándido are frequently praised for their spaciousness, comfort and cleanliness. The classic, romantic décor and well-maintained rooms, coupled with large, luxurious bathrooms and extra-large comfortable beds, make for a restful stay. Terraces and modern conveniences add to the charm, although a few guests mentioned minor issues with upkeep and room readiness.
Cleanliness across the hotel is a standout feature with both rooms and common areas being described as impeccably maintained. Guests appreciate the pristine and well-kept environment, which contributes significantly to their overall positive impression.
The staff at Hotel Cándido consistently receive acclaim for their friendliness, efficiency and professional demeanor. Their warmth and helpfulness make check-ins and dining experiences smooth and pleasant. Occasional remarks on slow service are overshadowed by the staff's general commitment to guest satisfaction and hospitality.
Free wifi is available throughout the hotel, receiving mostly positive feedback for good quality and speed, although some guests encountered sporadic connectivity issues.
The hotel's spa facilities have garnered mixed reviews. While some guests found the services and treatments excellent, operational inconsistencies, such as limited opening hours and additional charges, have led to some dissatisfaction.
Gym facilities get mixed feedback as well with some guests appreciating the design and services. However, concerns over equipment maintenance and limited opening hours are noted.
Finally, the pool area is often praised for its size, cleanliness and family-friendly features like a children's pool and lifeguard services. However, cold water temperatures and infrequent availability with additional charges for use, may lessen the experience for some guests.
Overall, Hotel Cándido excels in areas of comfort, staff service, cleanliness and provides a tranquil setting suitable for both relaxation and exploring Segovia, despite some areas needing slight improvements.
Categories
The breakfast experience at Hotel Cándido is largely appreciated for its variety and quality with many guests noting standout items like freshly squeezed orange juice and a wide array of fruits and eggs. The spacious dining room and pleasant setting further contribute to a positive morning dining experience, although there have been some critiques about price and certain aspects of quality and service.
Dinners are often highlighted for their delicious flavors and high quality with the terrace dining experience being particularly commended. Friendly and attentive service adds to the overall enjoyment. However, some guests have noted the menu could benefit from greater variety and found a few dishes underwhelming.
Rooms at Hotel Cándido are frequently praised for their spaciousness, comfort and cleanliness. The classic, romantic décor and well-maintained rooms, coupled with large, luxurious bathrooms and extra-large comfortable beds, make for a restful stay. Terraces and modern conveniences add to the charm, although a few guests mentioned minor issues with upkeep and room readiness.
Cleanliness across the hotel is a standout feature with both rooms and common areas being described as impeccably maintained. Guests appreciate the pristine and well-kept environment, which contributes significantly to their overall positive impression.
The staff at Hotel Cándido consistently receive acclaim for their friendliness, efficiency and professional demeanor. Their warmth and helpfulness make check-ins and dining experiences smooth and pleasant. Occasional remarks on slow service are overshadowed by the staff's general commitment to guest satisfaction and hospitality.
Free wifi is available throughout the hotel, receiving mostly positive feedback for good quality and speed, although some guests encountered sporadic connectivity issues.
The hotel's spa facilities have garnered mixed reviews. While some guests found the services and treatments excellent, operational inconsistencies, such as limited opening hours and additional charges, have led to some dissatisfaction.
Gym facilities get mixed feedback as well with some guests appreciating the design and services. However, concerns over equipment maintenance and limited opening hours are noted.
Finally, the pool area is often praised for its size, cleanliness and family-friendly features like a children's pool and lifeguard services. However, cold water temperatures and infrequent availability with additional charges for use, may lessen the experience for some guests.
Overall, Hotel Cándido excels in areas of comfort, staff service, cleanliness and provides a tranquil setting suitable for both relaxation and exploring Segovia, despite some areas needing slight improvements.
Hotel near Ski Resorts
Hotel Candido provides a comfortable base in Segovia, allowing guests to explore the city and take day trips to nearby ski resorts. It combines accessibility to winter sports with the charm of Segovia.
Hotel with Spa
The hotel features a spa with a hot tub, sauna, and swimming pool (available for a fee from Wednesday to Sunday). There is also a fitness center and a large swimming pool in the extensive gardens.
Family Friendly Hotel
This hotel offers large rooms and outdoor spaces for children to play. It also has a diverse menu in the restaurant that caters to all ages, making mealtime convenient and enjoyable for everyone. Its location is near parks and attractions, allowing families to explore Segovia with ease. The hotel also offers a summer swimming pool and paddle tennis.
Business Hotel
This hotel provides standard amenities suitable for business stays in Segovia.
Hotel with Gym
This 4-star hotel is listed as having gym facilities. While specific details are not provided, its presence makes it a relevant option for fitness-conscious travelers.
4-Star Hotel
Located in a quiet area, a short drive from Segovia's aqueduct, this hotel offers well-appointed rooms and a buffet breakfast. It provides a comfortable and relaxing stay with helpful staff.
Hotel with Outdoor Pool
Hotel Cándido offers a seasonal outdoor pool, a spa, and classic-style rooms with free Wi-Fi. The hotel is located in a quiet area of Segovia, making it a relaxing retreat with convenient access to the city.
Hotel with Indoor Pool
This hotel features both an indoor and outdoor pool, a full-service spa with a sauna and hot tub, and a fitness center, offering comprehensive wellness and swimming facilities. The indoor pool is available all year round.
Hotel for Honeymoon
Romantic Hotel
Hotel with Swimming Pool
Indoor Pool Outdoor Pool
Accessible Hotel
Guest Reviews
Hotel Cándido in Segovia offers a mix of pros and cons when it comes to its location. Situated about 2.5 to 3 kilometers from the city center, the hotel provides a tranquil setting that allows guests to escape the hustle and bustle of the historic downtown area. Free, ample parking right in front of the hotel makes it an ideal choice for those traveling by car. The bus stop conveniently located outside the hotel connects guests to the city center every 15 minutes, making it relatively simple to reach key attractions like the aqueduct in about 10-17 minutes by bus or around six euros by taxi.
While the hotel’s distance from the center contributes to its peaceful ambiance, it might necessitate the use of taxis or public transportation for visits to Segovia's major sights. The location is particularly suited for those who appreciate a quiet area away from the central tourist areas. The scenic surroundings and the view of the city add to the charm, albeit slightly obstructed by modern construction nearby.
Despite the somewhat isolated location, the hotel remains well connected. Guests who prefer walking can reach the historic center in about 25 to 30 minutes, though the trek back involves a bit of an uphill climb. The convenience of location, coupled with the ease of transportation options, makes Hotel Cándido a good base for exploring Segovia and its surroundings, albeit not for those who prioritize immediate proximity to the heart of the city.
The breakfast experience at Hotel Cándido generates a mixed reception among its guests. On the positive side, many travelers praise the breakfast buffet for its variety and quality, describing it as fantastic, excellent and very good. Freshly squeezed orange juice, whole wheat bread and a wide array of fruits and eggs are often highlighted.
The breakfast room is spacious and the location, especially when served on the 14th floor rooftop, is appreciated for offering a pleasant dining atmosphere. Some guests consider the buffet to be among the best they've encountered with mentions of it being complete and exquisite.
However, there are significant areas where the hotel falls short of expectations. Several guests find the breakfast not in line with the hotel's four-star status, citing low-quality ingredients, absence of fresh vegetables and items such as artificial orange juice and tasteless cheese. The variety seems lacking to some with selections being described as basic, limited and not very interesting.
Another common point of contention is the cost with many feeling that it is overpriced for the quality and variety offered. The breakfast has been described as relatively expensive and not always providing good value for money.
Operational issues also detract from the experience with comments about long queues, early clearance of breakfast items and unfriendly staff. Some guests have faced difficulties due to language barriers with the breakfast staff, while others report slow service or poorly organized buffet areas.
Overall, while the breakfast at Hotel Cándido has its strengths, notably in variety and some standout items, the quality and pricing aspects need considerable improvement to meet the high expectations set by its four-star rating.
Hotel Cándido's dining experience has received mixed reviews from guests. On a positive note, many guests praised the delightful evening meals, highlighting their delicious flavors and the high quality of the food. The breakfast offerings were also well-regarded for their variety and taste. The restaurant setting, especially the terrace, was frequently described as pleasant and a lovely place to dine with excellent service from the staff adding to the overall positive atmosphere.
However, several guests noted that the restaurant's menu was somewhat limited and basic and some dishes did not meet expectations in terms of preparation and price-quality ratio. High prices were a common critique and certain dishes, like the pizza and hamburgers, received particularly negative feedback for their taste and quality. Slow service and noise in the dining room during breakfast and dinner were additional areas of concern for some patrons.
Overall, while the hotel's dining facilities are praised for their setting and some standout dishes, there remains room for improvement in menu variety, pricing and certain aspects of food quality.
Hotel Cándido boasts remarkably spacious rooms that are consistently highlighted for their comfort and cleanliness. Many rooms feature large, luxurious bathrooms, some equipped with separate bathtubs and showers and dual sinks. Guests often appreciate the presence of extra-large, comfortable beds, contributing to restful stays with some reviews noting beds as large as 2x2 meters.
The furnishings in the rooms maintain a classic and romantic charm, which, although some guests feel is becoming a bit dated, adds to the hotel's elegant ambiance. The rooms are well-insulated from noise, ensuring a peaceful environment for guests. Modern conveniences such as work desks, side tables, armchairs and ample storage options like wardrobes are available, enhancing the overall comfort.
Terraces in some rooms provide pleasant outdoor spaces, though a few guests have commented on their occasional lack of upkeep. Nonetheless, the overall cleanliness and well-maintained nature of the hotel are regularly praised, alongside its aesthetically pleasing décor.
Special mentions are made of the friendly and helpful staff, adding to the positive overall experience at the hotel. Despite minor issues with room readiness and some aging decor elements, the general consensus is that Hotel Cándido offers a delightful blend of spacious, comfortable and well-equipped accommodations perfect for a restful and enjoyable stay.
Hotel Cándido offers a mixed experience when it comes to the comfort of their beds, though the majority of guests report positive experiences. Many have praised the beds as very comfortable with several describing them as "super comfortable" and "the most comfortable bed we've ever slept in." The bedding is often referred to as excellent and the beds themselves are frequently highlighted for their size with numerous mentions of large and spacious beds. Specifically, the double beds are noted to be generous in size, measuring up to 200 cm x 200 cm.
While there are numerous positive remarks, some guests have mentioned issues with firmness, pointing out that the mattresses can be a bit hard. Hard mattresses and old spring beds were a common complaint for a portion of the guests. However, others found their mattresses to be just right, indicating a varied experience depending on individual preference or perhaps room allocation.
Cleanliness is consistently mentioned in a positive light regarding the beds with numerous reviews attesting to clean and well-maintained bedding. Despite a few reports of noisy and worn-out beds, the overall feedback leans towards a comfortable stay, especially in terms of bed size and cleanliness. Generally, it seems that if you prefer a firmer mattress, the beds at Hotel Cándido might suit you well, given the predominantly large and clean bedding.
Hotel Cándido consistently receives praise for its cleanliness across various guest reviews. Described as pristine, spotless and impeccably clean, the hotel maintains exceptionally high standards in both rooms and common areas. Visitors often highlight the very clean and well-maintained environment, noting the hotel's immaculate condition. Rooms are mentioned as tidy, spacious and quiet, contributing to a comfortable stay. Additionally, the public spaces are frequently cleaned, adding to the overall pleasant experience.
Despite the overwhelmingly positive feedback, a few reviews pointed out minor issues, such as residual smells in carpets and some isolated cases of less satisfactory cleaning, particularly outdoors. There were occasional mentions of neglected areas and unpleasant odors. However, these instances seem to be exceptions rather than the rule.
Overall, guests recommend Hotel Cándido primarily for its excellent cleanliness and well-kept facilities, complemented by its elegant ambiance and helpful staff. The commitment to maintaining a clean and beautiful environment makes it a highly regarded choice for travelers.
The staff at Hotel Cándido have left a memorable impression on their guests through their exceptional service and warmth. Frequent descriptions highlight the team as friendly, courteous and extremely helpful. Reception staff are often praised for being lovely, professional and efficient, making check-ins and reservations a smooth experience. The attention and kindness offered by the staff are consistently noted as some of the best aspects of the stay, elevating the overall experience of the hotel.
Guests often mention their gratitude for the staff's amiability and efficiency, reflecting an environment where hospitality stands out. The waiting staff, particularly in the restaurant and breakfast areas, receive commendations for their attentiveness and politeness, although there have been occasional remarks about slower service. Despite this, the general sentiment is overwhelmingly positive, showcasing that the staff's dedication significantly enhances the quality of service.
Instances of staff going above and beyond to assist, such as solving problems quickly or helping non-Spanish-speaking guests, further emphasize their commitment to guest satisfaction. Whether it's the friendly welcome at the reception, attentive service at the dining areas or the helpful demeanor across various interactions, the staff's contribution is a cornerstone of the hotel's charm and appeal.
This consistent friendliness, coupled with professional and helpful attitudes, ensures that guests feel well-cared-for and valued throughout their stay. Despite a few instances of less favorable interactions, the overall impression of Hotel Cándido's staff is one of utmost dedication and hospitality, making them a key highlight for many guests.
Hotel Cándido offers a generally reliable and high-quality wifi experience for its guests. Many reviewers highlighted the good quality and speed of the wifi with some describing the connection as outstanding. Free wifi is available throughout the hotel, which is a significant convenience for travelers. However, it's important to note that a few guests encountered issues, ranging from uneven and slow connections to occasional problems with accessing the internet. While the majority of feedback leans positively towards good and reliable internet service, potential guests should be aware of the sporadic instances where wifi service might not meet expectations.
Hotel Cándido's spa facilities generate a mix of impressions from its guests. On the positive side, several guests praised the "fantastic" spa services and treatments, describing the spa as "great," "pleasant" with "top notch" services and "very complete." Families appreciated that the spa is a good place for kids and some found the spa area to be nicely decorated and tranquil.
However, numerous guests expressed disappointment and frustration regarding the spa's operational aspects. A common issue is that the spa is frequently closed, particularly during the weekdays and peak summer months, which isn't clearly communicated at booking. This inconsistency led to dissatisfaction for those who chose the hotel specifically for its spa amenities. Extra charges for using the spa also left some guests feeling misled.
Reviews highlighted organizational drawbacks, such as insufficient information at the entrance, poor scheduling and difficulty in booking appointments. The facilities themselves received mixed reviews; while some found them to be well-maintained and enjoyable, others described them as limited, basic and in need of improvement. Specific complaints mentioned cold water temperatures, non-functional Turkish baths and the sauna and steam room being located outside the premises.
In summary, while Hotel Cándido offers some valuable spa services that have been appreciated by many guests, there are significant areas for improvement in terms of operational consistency, communication and facility quality to meet guests' expectations better.
Hotel Cándido offers a gym that has received mixed reviews from its guests. On the positive side, some visitors have highlighted the great gym facilities and good services available. Additionally, the gym's design has been praised by a few reviewers. However, there have been concerns regarding the state of the equipment and overall maintenance with some guests noting that it needs repair and refurbishment. The gym's limited opening hours and additional cost for entry have also been pointed out as drawbacks. For those seeking a fitness-oriented stay, the gym facilities may not meet all expectations. Nonetheless, it provides a decent option for basic workouts.
Hotel Cándido's pool facilities have garnered a variety of reactions from guests with many expressing delight in the size, cleanliness and overall appeal of the pool areas. The outdoor pool, often described as large and luxurious, offers a spacious area to sunbathe with plenty of free sun loungers available for relaxation. The pool's cleanliness is frequently highlighted and the atmosphere around the pool area is praised for being pleasant and well-maintained.
Families especially appreciate the accommodation for children, including a separate children's pool with entry stairs, adding to the suitability of the hotel for younger guests. Lifeguard services provide an added sense of safety, which is well-received by visitors.
Despite the positive feedback, there are a few consistent concerns. Guests repeatedly note that the pool water can be quite cold, which can be off-putting. Additionally, the pool and spa areas are not open year-round or consistently throughout the day, sometimes only available on weekends or closing as early as September, which has led to disappointment for some. Patrons also need to be prepared for additional charges to use the pool and indoor spa facilities, which are only open during limited hours, particularly for children.
Overall, while there are some operational drawbacks, the pool facilities at Hotel Cándido offer a generally enjoyable experience with excellent amenities when open. The well-kept grounds and ample space for sunbathing make it a favored spot for many looking to relax and enjoy their stay.
Hotel Cándido appears to be a favorable destination for families, offering a range of amenities and activities suitable for children. The facilities for kids are generally well-reviewed with many guests noting the presence of good children activities and kid-friendly facilities. The outdoor areas, including a nice pool and beautiful terrace, are highlighted as being perfect for family enjoyment, especially the spacious family rooms on the ground floor that come with large terraces.
The hotel is described as a family-friendly establishment, a sentiment echoed by families who appreciated the tranquil environment and attentive, friendly staff. Several reviews mentioned the advantage of having many families around, creating a welcoming and relaxed atmosphere for all guests. The presence of a courtyard/patio garden is particularly noted as a great space for children to play.
Although the indoor pool has limited hours for children, the outdoor pool is popular among younger guests with many children enjoying their time there. However, some reviews pointed out issues with the kids pool not being sufficiently sanitized and limited children's amenities like lack of a towel for babies or a proper children’s kit.
Several reviews noted the convenience for families attending nearby events, such as weddings with dedicated family parking and spaces that accommodate family vehicles. Despite some critiques regarding the cost for a family getaway and limited in-room children’s amenities, the positive aspects such as the family suite options and helpful, friendly staff contribute to making Hotel Cándido a good option for a family stay.
Overall, while there are areas for improvement, particularly regarding children's specific needs and pool maintenance, guests commonly find Hotel Cándido to be a very good family plan with ample activities and facilities for children, making it a convenient and pleasant choice for family visits.
Hotel Cándido presents itself as a four-star establishment, ideally suited for a city escape and features an appealing historicist architectural style. Guests have praised the spacious and clean rooms, free parking and the excellent facilities, which include a pool and spa, reflecting a level of luxury that many associate with its star rating.
However, opinions on whether the hotel truly meets the four-star standard vary. Some guests feel that the service and overall quality do not align with expectations for a hotel of this rating. The facilities are generally up to standard and several reckon it’s a reference point for Segovia, but there are notable comments about the high price not being fully justified by the services provided. Minor issues such as staff unavailability have also been mentioned.
In summary, while the hotel certainly offers a luxurious experience and good amenities, some guests believe it falls short in service and value compared to typical four-star expectations.
Hotel Cándido stands out as an excellent choice for business travelers, offering various facilities tailored to their needs. The hotel harmoniously blends opportunities for business with leisure, making it ideal for guests looking to balance work and relaxation. The staff is noted for being particularly helpful with business requirements and the hotel provides quality facilities for hosting meetings and events. The proximity to the center of Segovia allows guests to easily explore the city while maintaining a focus on their professional duties. Convention facilities and other necessary amenities are nearby, ensuring a smooth experience for conference attendees. Despite a convention taking place, guests have reported the atmosphere remains peaceful, making it suitable for work and rest. However, some reviews mentioned difficulty in synchronizing the breakfast schedule with business trip demands. Overall, Hotel Cándido is highly regarded as a perfect hotel for work trips and solo business stays.
Hotel Cándido offers a well-rounded accessibility experience for guests with disabilities. The hotel boasts spacious and comfortable rooms specifically designed to be accessible. It’s conveniently reachable by bus and features wheelchair entrances, making it easy to navigate. The on-site amenities, including the pool area, are thoughtfully equipped with ramps, enhancing mobility for all guests.
Parking is particularly user-friendly with designated accessible parking spaces and free parking available, ensuring smooth access. The hotel's location provides easy access to the city center, although having a car is recommended for overall convenience. Despite the occasional limitations in the spa's timing and accessibility, the hotel generally maintains a high standard of accessibility for disabled guests.
The outdoor pool at Hotel Cándido consistently receives high praise for its excellent facilities and pleasant surroundings. Guests frequently highlight the pool's tranquility and sunny environment, making it a fantastic spot to relax. The pool area, including the garden, is often described as amazing and very pleasant with a nice design and top-notch layout and execution. Sunbathers will appreciate the large sunbathing area and fixed sunbeds.
However, some guests note that the pool operates on a limited schedule, only open on weekends and closing early in September. Special circumstances sometimes lead to unexpected closures, which has been a point of contention for some visitors. Despite these occasional inconveniences, the outdoor pool remains a highly regarded feature of the hotel, providing a serene and enjoyable experience for those lucky enough to catch it open.
The indoor pool at Hotel Cándido has received mixed feedback from guests. While some enjoyed the benefits of a heated pool, especially appreciating the early morning access that allowed them to swim before breakfast, others were less satisfied. Several guests noted that the indoor pool was often closed with access typically limited to weekends. Additionally, the indoor pool and sauna were only available at an extra charge, which was not always clear to guests beforehand. Some felt that the pool was more akin to a heated pool rather than a full-fledged spa experience. Issues such as broken showers and extremely cold water were also mentioned, diminishing the overall spa experience for some visitors.
Hotel Cándido excels in crafting a romantic atmosphere, making it a great destination for couples seeking a peaceful and intimate retreat. The hotel receives high praise for its romantic decor and beautiful rooms, which contribute to an ideal setting for a romantic weekend or honeymoon. The spa services add a touch of luxury, ensuring guests feel pampered and relaxed. The serene gardens provide a perfect backdrop for romance and the terrace offers stunning views that enhance the romantic experience. Combining a delicious breakfast with a calm and quiet location, Hotel Cándido promises a perfectly relaxing stay. All these elements create a calm and happy environment, making it a go-to hotel for couples looking to unwind in a classic romantic setting.
Location Show Map
Location
While the hotel’s distance from the center contributes to its peaceful ambiance, it might necessitate the use of taxis or public transportation for visits to Segovia's major sights. The location is particularly suited for those who appreciate a quiet area away from the central tourist areas. The scenic surroundings and the view of the city add to the charm, albeit slightly obstructed by modern construction nearby.
Despite the somewhat isolated location, the hotel remains well connected. Guests who prefer walking can reach the historic center in about 25 to 30 minutes, though the trek back involves a bit of an uphill climb. The convenience of location, coupled with the ease of transportation options, makes Hotel Cándido a good base for exploring Segovia and its surroundings, albeit not for those who prioritize immediate proximity to the heart of the city.
Breakfast
The breakfast room is spacious and the location, especially when served on the 14th floor rooftop, is appreciated for offering a pleasant dining atmosphere. Some guests consider the buffet to be among the best they've encountered with mentions of it being complete and exquisite.
However, there are significant areas where the hotel falls short of expectations. Several guests find the breakfast not in line with the hotel's four-star status, citing low-quality ingredients, absence of fresh vegetables and items such as artificial orange juice and tasteless cheese. The variety seems lacking to some with selections being described as basic, limited and not very interesting.
Another common point of contention is the cost with many feeling that it is overpriced for the quality and variety offered. The breakfast has been described as relatively expensive and not always providing good value for money.
Operational issues also detract from the experience with comments about long queues, early clearance of breakfast items and unfriendly staff. Some guests have faced difficulties due to language barriers with the breakfast staff, while others report slow service or poorly organized buffet areas.
Overall, while the breakfast at Hotel Cándido has its strengths, notably in variety and some standout items, the quality and pricing aspects need considerable improvement to meet the high expectations set by its four-star rating.
Dinner
However, several guests noted that the restaurant's menu was somewhat limited and basic and some dishes did not meet expectations in terms of preparation and price-quality ratio. High prices were a common critique and certain dishes, like the pizza and hamburgers, received particularly negative feedback for their taste and quality. Slow service and noise in the dining room during breakfast and dinner were additional areas of concern for some patrons.
Overall, while the hotel's dining facilities are praised for their setting and some standout dishes, there remains room for improvement in menu variety, pricing and certain aspects of food quality.
Rooms
The furnishings in the rooms maintain a classic and romantic charm, which, although some guests feel is becoming a bit dated, adds to the hotel's elegant ambiance. The rooms are well-insulated from noise, ensuring a peaceful environment for guests. Modern conveniences such as work desks, side tables, armchairs and ample storage options like wardrobes are available, enhancing the overall comfort.
Terraces in some rooms provide pleasant outdoor spaces, though a few guests have commented on their occasional lack of upkeep. Nonetheless, the overall cleanliness and well-maintained nature of the hotel are regularly praised, alongside its aesthetically pleasing décor.
Special mentions are made of the friendly and helpful staff, adding to the positive overall experience at the hotel. Despite minor issues with room readiness and some aging decor elements, the general consensus is that Hotel Cándido offers a delightful blend of spacious, comfortable and well-equipped accommodations perfect for a restful and enjoyable stay.
Beds
While there are numerous positive remarks, some guests have mentioned issues with firmness, pointing out that the mattresses can be a bit hard. Hard mattresses and old spring beds were a common complaint for a portion of the guests. However, others found their mattresses to be just right, indicating a varied experience depending on individual preference or perhaps room allocation.
Cleanliness is consistently mentioned in a positive light regarding the beds with numerous reviews attesting to clean and well-maintained bedding. Despite a few reports of noisy and worn-out beds, the overall feedback leans towards a comfortable stay, especially in terms of bed size and cleanliness. Generally, it seems that if you prefer a firmer mattress, the beds at Hotel Cándido might suit you well, given the predominantly large and clean bedding.
Cleanliness
Despite the overwhelmingly positive feedback, a few reviews pointed out minor issues, such as residual smells in carpets and some isolated cases of less satisfactory cleaning, particularly outdoors. There were occasional mentions of neglected areas and unpleasant odors. However, these instances seem to be exceptions rather than the rule.
Overall, guests recommend Hotel Cándido primarily for its excellent cleanliness and well-kept facilities, complemented by its elegant ambiance and helpful staff. The commitment to maintaining a clean and beautiful environment makes it a highly regarded choice for travelers.
Staff
Guests often mention their gratitude for the staff's amiability and efficiency, reflecting an environment where hospitality stands out. The waiting staff, particularly in the restaurant and breakfast areas, receive commendations for their attentiveness and politeness, although there have been occasional remarks about slower service. Despite this, the general sentiment is overwhelmingly positive, showcasing that the staff's dedication significantly enhances the quality of service.
Instances of staff going above and beyond to assist, such as solving problems quickly or helping non-Spanish-speaking guests, further emphasize their commitment to guest satisfaction. Whether it's the friendly welcome at the reception, attentive service at the dining areas or the helpful demeanor across various interactions, the staff's contribution is a cornerstone of the hotel's charm and appeal.
This consistent friendliness, coupled with professional and helpful attitudes, ensures that guests feel well-cared-for and valued throughout their stay. Despite a few instances of less favorable interactions, the overall impression of Hotel Cándido's staff is one of utmost dedication and hospitality, making them a key highlight for many guests.
Wi-Fi
Spa
However, numerous guests expressed disappointment and frustration regarding the spa's operational aspects. A common issue is that the spa is frequently closed, particularly during the weekdays and peak summer months, which isn't clearly communicated at booking. This inconsistency led to dissatisfaction for those who chose the hotel specifically for its spa amenities. Extra charges for using the spa also left some guests feeling misled.
Reviews highlighted organizational drawbacks, such as insufficient information at the entrance, poor scheduling and difficulty in booking appointments. The facilities themselves received mixed reviews; while some found them to be well-maintained and enjoyable, others described them as limited, basic and in need of improvement. Specific complaints mentioned cold water temperatures, non-functional Turkish baths and the sauna and steam room being located outside the premises.
In summary, while Hotel Cándido offers some valuable spa services that have been appreciated by many guests, there are significant areas for improvement in terms of operational consistency, communication and facility quality to meet guests' expectations better.
Gym
Pool
Families especially appreciate the accommodation for children, including a separate children's pool with entry stairs, adding to the suitability of the hotel for younger guests. Lifeguard services provide an added sense of safety, which is well-received by visitors.
Despite the positive feedback, there are a few consistent concerns. Guests repeatedly note that the pool water can be quite cold, which can be off-putting. Additionally, the pool and spa areas are not open year-round or consistently throughout the day, sometimes only available on weekends or closing as early as September, which has led to disappointment for some. Patrons also need to be prepared for additional charges to use the pool and indoor spa facilities, which are only open during limited hours, particularly for children.
Overall, while there are some operational drawbacks, the pool facilities at Hotel Cándido offer a generally enjoyable experience with excellent amenities when open. The well-kept grounds and ample space for sunbathing make it a favored spot for many looking to relax and enjoy their stay.
Family
The hotel is described as a family-friendly establishment, a sentiment echoed by families who appreciated the tranquil environment and attentive, friendly staff. Several reviews mentioned the advantage of having many families around, creating a welcoming and relaxed atmosphere for all guests. The presence of a courtyard/patio garden is particularly noted as a great space for children to play.
Although the indoor pool has limited hours for children, the outdoor pool is popular among younger guests with many children enjoying their time there. However, some reviews pointed out issues with the kids pool not being sufficiently sanitized and limited children's amenities like lack of a towel for babies or a proper children’s kit.
Several reviews noted the convenience for families attending nearby events, such as weddings with dedicated family parking and spaces that accommodate family vehicles. Despite some critiques regarding the cost for a family getaway and limited in-room children’s amenities, the positive aspects such as the family suite options and helpful, friendly staff contribute to making Hotel Cándido a good option for a family stay.
Overall, while there are areas for improvement, particularly regarding children's specific needs and pool maintenance, guests commonly find Hotel Cándido to be a very good family plan with ample activities and facilities for children, making it a convenient and pleasant choice for family visits.
4 Star
However, opinions on whether the hotel truly meets the four-star standard vary. Some guests feel that the service and overall quality do not align with expectations for a hotel of this rating. The facilities are generally up to standard and several reckon it’s a reference point for Segovia, but there are notable comments about the high price not being fully justified by the services provided. Minor issues such as staff unavailability have also been mentioned.
In summary, while the hotel certainly offers a luxurious experience and good amenities, some guests believe it falls short in service and value compared to typical four-star expectations.
Business
Accessible
Parking is particularly user-friendly with designated accessible parking spaces and free parking available, ensuring smooth access. The hotel's location provides easy access to the city center, although having a car is recommended for overall convenience. Despite the occasional limitations in the spa's timing and accessibility, the hotel generally maintains a high standard of accessibility for disabled guests.
Outdoor Pool
However, some guests note that the pool operates on a limited schedule, only open on weekends and closing early in September. Special circumstances sometimes lead to unexpected closures, which has been a point of contention for some visitors. Despite these occasional inconveniences, the outdoor pool remains a highly regarded feature of the hotel, providing a serene and enjoyable experience for those lucky enough to catch it open.
Indoor Pool
Romantic
Yes, Hotel Cándido has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.
Yes, a spa is available at Hotel Cándido.
No, Hotel Cándido doesn't allow dogs.
No, parking facilities aren't available at Hotel Cándido.
Yes, Hotel Cándido has a gym.
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