Quest Petone

Lower Hutt -41.22539400, 174.87764800 , 40-42 Richmond Street (Show on Map)
8.5
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsQuest Petone is well-regarded for its prime location in the heart of Petone, providing guests easy access to local attractions, cafes, restaurants and shops. Its proximity to Lower Hutt Hospital, Wellington CBD and nearby public transport options significantly enhances its convenience. Despite being centrally located, the hotel remains pleasantly quiet and secure, bolstering a comfortable stay for both business and leisure travelers.

The accommodations receive consistent praise for their spaciousness, modern amenities and cleanliness. Rooms come equipped with well-appointed kitchens and essential appliances, making them ideal for both short and extended stays. Guests frequently highlight the comfortable beds, quiet environment and the professional, helpful staff who ensure that rooms are regularly serviced and well-maintained.

Cleanliness is a standout attribute of Quest Petone. Guests describe the premises as immaculately clean and modern, creating an inviting atmosphere that is bolstered by diligent housekeeping. While minor issues such as lingering cooking smells were occasionally mentioned, the overall sentiment is overwhelmingly positive.

The hotel staff at Quest Petone are often commended for their exceptional friendliness, professionalism and helpfulness. Warm welcomes and personalized attention, particularly from individuals like the front office manager Gurdev Singh, enhance the guest experience. Staff go above and beyond to make stays enjoyable, whether by addressing maintenance issues promptly or offering friendly assistance at any hour.

WiFi at Quest Petone is generally reliable and fast, meeting most guests' needs, although some experienced occasional connectivity issues. The parking facilities, while secure and convenient, often require pre-booking due to limited space and can be tight for larger vehicles. The associated costs and availability are a minor consideration for guests.

Comfortable beds are another frequently appreciated feature with terms like "comfy" and "supportive" commonly used in reviews. Despite a few mentions of firmness preferences, the majority of guests find the beds conducive to a restful stay.

In summary, Quest Petone is celebrated for its clean, comfortable and modern accommodations, excellent location and outstanding customer service. Its well-appointed rooms, combined with a welcoming and professional staff, ensure a delightful and practical stay for visitors to Wellington.
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Aparthotel with Parking
Quest Petone offers a variety of parking options for guests, including secure parking facilities. Pre-booking is recommended due to limited spaces. Guests appreciate the secure and convenient parking when pre-booked.

EV charging stations  


Aparthotel with EV Charging Stations
While specific details about the EV charging facilities at Quest Petone are not available, the presence of EV charging suggests a commitment to modern amenities catering to electric vehicle owners. This aparthotel provides a convenient option for travelers seeking accommodation with EV charging capabilities in the Petone area.

4-Star Aparthotel
This aparthotel offers budget options and very good reviews, suggesting a balance of affordability and quality. It is known for its friendly and accommodating staff, making it a comfortable and convenient choice for extended stays.

Room Types
Studio Apartment This apartment features a tumble dryer, toaster and oven. Please note that there is no capacity for additional beds.

Superior Apartment This apartment has a stovetop, microwave and kitchenette. Please note that there is no capacity for additional beds.

One-Bedroom Apartment This apartment has a stovetop, washing machine and tumble dryer. Please note that the 3rd guest will be accommodated on a roll-away bed.

Two-Bedroom Apartment This apartment features a microwave, toaster and dishwasher. Please note that the 5th guest will be accommodated on a roll-away bed.

Guest Reviews
8.5
Very Good
Location
Nestled in the vibrant heart of Petone, Quest Petone boasts an excellent location that consistently impresses its visitors. This hotel offers convenient access to a myriad of local attractions and amenities, ensuring a comfortable and practical stay for all guests. Positioned just off the bustling Jackson Street, the location allows for easy exploration of the area's renowned cafes, restaurants and shops, all within a short walking distance.

Additionally, those needing proximity to Lower Hutt Hospital or Wellington CBD will find the hotel's situation particularly beneficial with accessible public transport options such as trains and buses close by. It's also conveniently near the beach and waterfront, offering a scenic retreat for leisurely walks. Guests frequently highlight that despite its central locale, the area remains pleasantly quiet and secure, enhancing the overall experience.

The combination of convenience, accessibility and local charm make Quest Petone’s location a standout feature. Whether visiting for business, pleasure or to explore Wellington's vibrant dining and shopping scene, this hotel serves as a perfect base, placing everything you need right at your doorstep.

Rooms
Quest Petone offers spacious and comfortable accommodation with well-equipped rooms that cater to various needs. The rooms are consistently praised for their cleanliness and modern amenities, making them suitable for both short and extended stays. Many guests appreciate the ample space and tidy arrangement of the rooms, which often come with well-appointed kitchens that include ovens, dishwashers and washing machines.

Most rooms are described as clean, bright and new, equipped with modern facilities that contribute to a pleasant stay. The comfortable beds and quiet environment add to the overall comfort with several rooms providing balconies with views of the beach and city. The staff at Quest Petone receive commendations for their professionalism and helpfulness and guests often note the rooms are serviced regularly to maintain cleanliness.

The hotel’s layout and modern design are well received with positive mentions about the functional and aesthetic aspects of the rooms, including excellent shower and toilet areas. Lastly, its convenient location and off-street parking add further appeal, making it a practical choice for travelers.

Beds
Guests reviewing Quest Petone consistently highlight the comfort of the beds. Phrases like comfortable bed, comfy beds and very comfortable bed are frequently mentioned, signaling a general satisfaction with the sleeping arrangements. Some guests specifically noted the mattresses as very good or super comfy and even used terms like massive, huge and good-sized to describe the beds, indicating they are spacious and supportive.

Cleanliness and modern decor also received positive feedback with beds described as nicely appointed and clean. The addition of daily bed-making service was particularly appreciated by some guests, enhancing their overall experience.

However, a few reviews did point out issues with bed firmness. A small number of guests found the beds too firm or hard and one noted the mattress was too soft for their preference. Despite these minor concerns, the majority of guests seemed to find the beds at Quest Petone very comfortable, contributing to an enjoyable stay.

Overall, Quest Petone appears to provide a reliably comfortable and clean sleeping experience with the beds often being a standout feature in guest reviews.

Cleanliness
Quest Petone has garnered high praise for its cleanliness, a highlight echoed consistently throughout guests' reviews. Visitors frequently described the rooms and facilities as very clean with terms like spotlessly clean, super clean and spotless being recurrent. The accommodations, touted as modern and comfortable, stood out for their attention to detail in housekeeping. Phrases like "rooms were fresh" and "smelled fresh" suggest an inviting atmosphere, enhanced by the diligent daily servicing by friendly staff.

Reviews noted the property's well-kept appearance, from tidy dining areas to clean common spaces, contributing to an overall outstanding cleanliness experience. Guests appreciated the cleanliness and comfort of the rooms, lauding the modern design and spacious feel. Despite minor issues like a lingering smell possibly from cooking or occasional need for a deep clean, the general sentiment regarding cleanliness was overwhelmingly positive.

The consistent level of cleanliness, combined with good facilities and a friendly team, made stays pleasant, reinforcing the hotel's reputation as a clean and inviting place to stay. These frequent commendations reflect Quest Petone's dedication to maintaining a high standard of hygiene, making it a reliable choice for travelers seeking pristine accommodations.

Staff
Quest Petone's reputation for exceptional staff is well-deserved with numerous guest reviews highlighting the team's friendliness, professionalism and helpfulness. From check-in to check-out, the receptionists and other staff members make every interaction pleasant and efficient. Guests consistently praise the warm welcome they receive, often mentioning specific individuals like Gurdev Singh, the front office manager, who stands out for his incredible, professional and welcoming service.

The hotel staff go above and beyond to ensure a supportive and accommodating environment, making guests feel like family with their personalized attention. Both daytime and night-time staff are commended for their readiness to assist with any needs, reflecting a consistent commitment to top-notch customer service. Whether it's handling maintenance issues promptly or simply greeting guests with a smile, the Quest Petone team excels in creating a hospitable atmosphere.

Overall, the positive feedback focuses on the remarkable customer service and genial attitude of the staff, making stays at Quest Petone memorable for all the right reasons.

Wi-Fi
The WiFi at Quest Petone generally receives positive feedback with many guests praising it as very good, reliable and excellent. Quite a few reviewers mention the WiFi connection being very fast and fine for their needs. However, some guests did experience issues with the WiFi being unstable or cutting out at times and a few noted that the internet was slow. Additionally, some reviewers mentioned that the TV didn’t work properly and lacked features like Netflix and screen mirroring. Despite some inconsistencies, the available WiFi has been satisfactory for most.

Parking
Quest Petone offers a variety of parking options for guests, though availability and conditions can vary significantly. Many guests appreciated the secure parking facilities, noting that they felt safe and found them relatively easy to use. However, there are frequently mentioned limitations in the number of available spaces and it is highly recommended to pre-book parking to ensure a spot, as parking on-site is limited.

Some guests encountered difficulties with parking, describing it as tight and often suitable only for smaller vehicles. Larger vehicles, such as Utes, might find the space challenging to maneuver in. There are also additional costs associated with parking, which some guests felt were not clearly communicated at the time of booking. The standard rate for parking seems to be around $15 to $30 per night.

For those unable to secure on-site parking, on-street options are available but can be tricky due to crowded surrounding streets and time restrictions. Guests often had to park further down the road or on the main street and there were occasional concerns about the safety and convenience of these options.

In summary, while Quest Petone provides secure and convenient parking when pre-booked, it often comes at an additional cost and with limitations on space and availability. It’s crucial to book in advance and be prepared for potential tight parking spaces if driving a larger vehicle.

4 Star
Quest Petone is highly recommended for visitors to Wellington seeking a four-star experience. Guests frequently mention the convenience of having an apartment-like atmosphere, set in a lovely area bustling with shops and restaurants. The check-in process generally receives positive feedback and the overall quality is satisfactory with high standards maintained throughout the stay.

Visitors find the clean and comfortable accommodations particularly appealing, alongside the well-kept and tidy facilities. The rooms are spacious and come with all necessary amenities, making it perfect for both short-term and extended stays. Cleanliness is consistently highlighted with rooms described as immaculate and up-to-date.

The hotel's location is praised for being great and the on-site customer service is a standout feature. Dev and the team are commended for their exceptional hospitality, treating guests like family and always remembering repeat visitors. Many reviews note the friendly, helpful nature of the staff, contributing greatly to the overall positive experience.

While one minor issue regarding tight carpark spaces is mentioned, it does not significantly detract from the overwhelmingly positive feedback. The professional and attentive manager also receives accolades for enhancing the guest experience. Although not the Hilton and occasionally considered overpriced, the consensus is that the value and quality are good, especially for last-minute bookings.

In summary, Quest Petone offers a clean, comfortable and welcoming environment with spacious rooms and excellent customer service, ensuring a delightful stay for anyone visiting Wellington.


No, Quest Petone doesn't have any pool.

No, a spa isn't available at Quest Petone.

No, Quest Petone doesn't allow dogs.

Yes, parking facilities are available at Quest Petone.

No, Quest Petone doesn't have a gym.

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