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Summary of reviewsibis Luebeck City stands out as a strategically located hotel, offering a balance of convenience and tranquility for its guests. Positioned on a main road, it provides easy access to the highway, which is ideal for travelers on road trips or brief stopovers. The hotel is within a 10-15 minute walking distance from the train station with a bus stop directly in front that offers quick routes to the city center and the historic old town. Nearby attractions, like the Holstentor gate and Kulturwerft Gollan, are comfortably reachable on foot. This convenient yet quiet location makes it a practical choice for various travel needs, including visits to nearby Baltic Sea resorts and Hamburg.
The breakfast at ibis Luebeck City receives high praise for its variety and quality, featuring a wide range of options including cold cuts, cheeses, fresh fruit and traditional German fare. The buffet's highlights include scrambled eggs, bacon and a popular self-service waffle station. Guests often commend the breakfast for its value and freshness, which makes it a delightful way to start the day, despite occasional space issues in the breakfast room.
Rooms at the hotel are described as modern, minimalist and clean with many guests appreciating the spacious layouts and quiet ambiance. While the accommodations are generally well-maintained, some improvement areas exist, such as occasional issues with storage space and outdated furnishings. Despite a few minor maintenance concerns, the rooms offer a comfortable and practical stay, enhanced by an excellent price-to-performance ratio.
Overall cleanliness in the hotel is mostly commended with many guests noting the tidy rooms and well-maintained common areas. However, some inconsistencies in housekeeping practices have been reported, including issues like inadequately cleaned carpets and occasional musty smells. Despite these isolated incidents, the general hygiene standards are viewed positively.
The staff at ibis Luebeck City are recognized for their friendliness and helpfulness, contributing significantly to a positive guest experience. The reception staff, in particular, is frequently praised for their courteous service, making check-in and check-out processes smooth and pleasant. Instances of negative feedback about the staff are rare with the overall service quality being a strong point of the hotel.
Free WiFi at the hotel is generally reliable with most guests finding it satisfactory for their needs, although there have been occasional reports of inconsistent performance.
The hotel offers various parking options with many guests appreciating the convenience and fairness of the charges. Security for the parking areas is also rated positively and free street parking nearby provides additional options.
For families, ibis Luebeck City is an attractive choice, thanks to its spacious and comfortable family rooms, along with amenities that cater well to children. The hotel's location provides a quiet environment conducive to rest and the breakfast offerings are popular with kids, particularly the waffle station.
Beds at the hotel receive mixed reviews with many guests finding them comfortable and well-suited for a good night's sleep. However, some guests report issues with firmness and mattress wear, suggesting room for improvement in this area.
The hotel offers accessible accommodations with thoughtful features like an elevator and ample parking spaces, including for wheelchair users. Some minor inconveniences related to accessibility have been noted, which could benefit from further attention.
Lastly, ibis Luebeck City is pet-friendly, welcoming dogs and accommodating those traveling with pets.
Overall, ibis Luebeck City offers a well-rounded experience with strong points in location, breakfast, cleanliness and service, making it a practical choice for a variety of travelers, including families and those on road trips. Show more
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Dog Friendly Hotel
This hotel is a pet-friendly option that provides comfortable accommodations and a convenient location for exploring Lübeck with your dog.
Hotel with Parking
The hotel offers on-site indoor private parking with a specified number of spaces and a height limit, providing a dedicated parking area for guests.
Accessible Hotel
This hotel offers accessible bathrooms with roll-in showers featuring grab bars and a fixed fold-down seat. Bathroom doors are 32 inches wide, and there is clear space under the sink. Accessible parking spaces and an elevator are also available.
3-Star Hotel
Ibis Luebeck City provides practical accommodations with breakfast options. It is conveniently located within the city, providing easy access to various attractions.
Family Friendly Hotel
Room Types
Standard Double RoomModern room featuring air conditioning, satellite TV, and a private bathroom with hairdryer.
Standard Twin RoomModern room featuring air conditioning, satellite TV, and a private bathroom with hairdryer.
Family Room with sofa bedThe quadruple room offers a carpeted floor, heating, as well as a private bathroom boasting a shower and a hairdryer. The air-conditioned quadruple room features a flat-screen TV with satellite channels, soundproof walls, a seating area, a sofa as well as a quiet street view. The unit has 2 beds.
Double Room with BalconyThis air-conditioned double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with a quiet street view. The unit has 1 bed.
Standard Double Room - Disability AccessThe double room features a carpeted floor, heating, as well as a private bathroom featuring a shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with satellite channels, soundproof walls, a seating area, a sofa as well as a quiet street view. The unit offers 1 bed.
Standard Double Room with SofaThe triple room features a carpeted floor, heating, as well as a private bathroom featuring a shower and a hairdryer. The air-conditioned triple room offers a flat-screen TV with satellite channels, soundproof walls, a seating area, a sofa as well as a quiet street view. The unit offers 2 beds.
Guest Reviews
7.5
Good
Location
The ibis Luebeck City offers a strategically positioned base for travelers with a number of positive aspects highlighted by guests regarding its location. Situated on a main road, the hotel enjoys easy access to the highway, making it a convenient choice for those on a road trip or stopping over. Proximity to the train station is another significant advantage with guests noting that it is within a short walking distance of 10-15 minutes. The bus stop directly in front of the hotel offers excellent public transportation connections, allowing easy and quick access to both the city center and the old town.
Guests appreciate that many attractions, such as the Holstentor gate and the historic center of Lübeck, are reachable within a comfortable 10-20 minute walk. The location also caters to visitors attending events at the Kulturwerft Gollan, which is similarly about a 15-minute walk away. While some mention that the hotel is a bit outside the city center, others find the distance to be within a manageable and pleasant walking range.
Despite its slightly secluded nature from the hustle and bustle of central Lübeck, the hotel boasts a quiet ambiance for a restful stay. The combination of proximity to key points of interest and easy access to transportation routes makes ibis Luebeck City a practical location for a variety of travel needs, including visiting nearby Baltic Sea resorts and exploring Hamburg.
Breakfast
The breakfast at ibis Luebeck City earned a harmonious chorus of approval from guests, who frequently praised its variety and quality. Many guests highlighted the extensive selection, including cold cuts, cheeses, dairy products, fresh fruit and traditional German fare like pretzels and rolls. The buffet often featured crowd-pleasers such as scrambled eggs, bacon and a self-service waffle station, which was particularly popular with families and children.
Several guests appreciated the breakfast’s value for its price, describing it as good, plentiful and rich. The breakfast was noted for its creativity and fresh ingredients with one review mentioning the consistently replenished offerings including vegan options and various coffee drinks.
However, a few guests did point out space issues in the breakfast room. Despite this, friendly and attentive staff often received commendations. Overall, the breakfast was a highlight, making it a satisfying and enjoyable start to the day for many visitors at ibis Luebeck City.
Dinner
The dinner options at ibis Luebeck City have received mixed feedback from guests. While there isn't a dedicated dining service provided in the evenings, some guests appreciated the convenience of enjoying snacks from the nearby Netto store. Unfortunately, the hotel's bar service has faced issues, such as being closed due to staffing problems, which left some guests without a place to relax with a drink in the evening. Additionally, there were comments about the lack of space in the lounge during the nighttime. For those seeking alternative dining experiences, the superb burgers at Peter Pane restaurant in the city center were highlighted positively. However, some guests felt the prices for certain items at the hotel, such as a pot of peppermint tea, were on the higher side.
Rooms
Situated just a short walk from the train station and the city center, ibis Luebeck City offers functional and uncomplicated accommodations characterized by clean, recently renovated rooms. Guests frequently appreciated the modern, minimalistic design, spacious layouts and adequate furnishing suitable for both short and family stays. The rooms are generally well-maintained with numerous positive remarks about their cleanliness and quiet ambiance, especially those facing the courtyard.
However, certain areas could benefit from improvement. The rooms are often described as small with limited storage space and outdated furnishings. Some guests reported issues with room temperature and noises, particularly from rooms facing the street. Additionally, occasional unpleasant smells and minor maintenance issues, such as dirty windows and carpets, were noted.
Despite these drawbacks, the hotel's simple, practical approach and excellent price-performance ratio make it an attractive option for visitors looking for a comfortable stay without luxury frills. The friendly staff and proximity to essential amenities contribute to a pleasant overall experience for most guests.
Beds
When staying at ibis Luebeck City, guests generally find the beds comfortable, often praising their quality especially for a 2-star hotel. Many reviews highlight the beds as very comfortable and commend the cozy and well-sized mattresses. The availability of good pillows and bed linens further enhances the sleeping experience for most.
However, there are inconsistencies in comfort levels reported. Some guests find the beds to be too hard or the mattresses worn out, noting instances where the toppers slipped or that the bed was improperly made. Noteworthy are some mentions of the beds being covered but not properly arranged and occasional noise from the environment affecting sleep quality.
Despite these occasional drawbacks, the general consensus leans towards the beds being a highlight of the stay. The clean and soundproof room conditions contribute to a restful night and many find the bed good enough considering the hotel's rating. Overall, ibis Luebeck City appears to provide a reliable and comfortable sleep experience for most travelers with room for some improvements to ensure consistent satisfaction.
Cleanliness
The reviews for the cleanliness of 'ibis Luebeck City' present a mix of feedback. Many guests praised the overall cleanliness, mentioning that everything was clean and tidy, including the rooms, bathrooms and common areas. Several reviewers specifically highlighted the clean and appealing rooms, bathrooms exceeding expectations in hygiene and the hotel's adherence to high cleanliness standards. The hotel was frequently described as very clean with clean and fresh towels provided daily and nice premises being well-maintained.
However, not all experiences were positive. Some guests reported issues such as dirty bathrooms, inadequately cleaned carpets and dusty rooms. Complaints included long hairs found on floors, stained curtains and carpets and greasy fingerprints on bathroom doors. There were also mentions of rooms not being cleaned on arrival, unvacuumed floors and an occasional musty smell. A few reviewers noted that specific cleanliness issues, like overflowing trash cans and unclean windows, detracted from their stay.
Overall, while many guests found the cleanliness commendable, describing the rooms as clean and comfortable with high standards, consistency seemed to be a problem with notable reports of lapses in housekeeping and room preparation.
Staff
Guests at ibis Luebeck City have generally praised the hotel staff for their friendly and helpful demeanor. Many reviews highlight the attentiveness and professionalism of the team, noting how the staff provided a warm welcome and were always available to assist with any needs. The reception staff, in particular, received commendations for their courteous and friendly service, making check-in and check-out processes quick and pleasant.
Guests also appreciated the staff's readiness to accommodate special requests and their proactive approach to ensuring a comfortable stay. Many found the breakfast and housekeeping staff to be equally friendly and responsive, contributing to a positive overall experience.
However, there were a few instances of negative feedback regarding reception with some guests describing certain staff members as unmotivated or unfriendly. Despite these isolated reports, the majority of reviews reflect a consistently high standard of service that enhances the appeal of staying at this hotel.
Wi-Fi
At ibis Luebeck City, guests have shared varied experiences with the hotel's WiFi. For the most part, the WiFi was considered reliable and good, making it suitable for general browsing and staying connected. The hotel offers free WiFi across multiple areas, including rooms and the bar service, which is a definite plus for travelers who want to avoid extra costs.
However, there are some reports of the quality being inconsistent with occasional instances of poor WiFi performance. Some guests have mentioned the need to obtain a WiFi password, which is not always conveniently provided at check-in. Despite these minor issues, for many, the WiFi was satisfactory and adequate for their needs.
Given the overall positive comments, ibis Luebeck City could be a viable option for family travelers and those needing simple internet access during their stay.
Parking
The parking situation at ibis Luebeck City comes with a mix of features. Guests frequently mention the availability of parking with various options such as outdoor parking, an underground garage and spaces in the inner courtyard. The cost for parking is considered fair by many with specific mentions of €3, €5 and €6 per day, while some feel €10 is too high. Despite the mixed views on fees, the general consensus is that the parking facilities are convenient and adequately sized, catering to various vehicle types including tall delivery vans. Security is generally rated positively with terms like "safe" and "secure" being recurrent. For those preferring free options, there is free street parking near the hotel. However, some reviews note occasional issues, such as parking being noisy, limited or not entirely secure. Overall, while there are some occasional drawbacks, guests find the parking options at ibis Luebeck City to be generally sufficient and convenient.
Family
The ibis Luebeck City appears to be a highly suitable accommodation for families, offering a range of benefits that make it an attractive option for those traveling with children. The family rooms are repeatedly described as large, spacious and comfortable, easily accommodating families with up to five people. These rooms are also noted for being well-equipped and having a family-friendly setting.
Parents express satisfaction with various aspects of their stay, particularly highlighting that the rooms were quiet despite the hotel's central location and proximity to the street. This contributes to the overall comfort and pleasant atmosphere for families.
Guests seemed to appreciate the modern amenities, including good showers, although some mentioned that a refrigerator in the room would enhance their convenience, particularly for storing children's food. The fact that kids enjoyed the breakfast, especially the waffles, added to the positive experience.
Additionally, the accessibility and convenience of free street parking in front of the hotel are significant advantages for families traveling by car. While some reviews noted small breakfast rooms and a need for better noise insulation in some family rooms, these were relatively minor points compared to the overwhelmingly positive feedback.
Overall, ibis Luebeck City is recommended for families looking for spacious, well-equipped rooms and a comfortable stay in a central location.
Accessible
ibis Luebeck City offers accessible double rooms that cater to guests with disabilities, contributing to a convenient and inclusive stay. The hotel is easy to access, situated behind a central bus stop and close to the A1 autobahn, making it an excellent option for travelers using public transport or coming by car. Quick check-in and an efficient keycard access system ensure a smooth arrival and plenty of parking spaces, including a spacious underground garage, are available, which can even accommodate bicycles.
The hotel facilities are quite accessible with features such as an elevator and well-maintained stairs. However, it should be noted that the elevator was reportedly broken for several days, indicating occasional maintenance issues. Although there are good connections and ample parking, noise from the parking lot could be a downside for some guests.
While rooms are generally spacious and well-suited for family travelers, some details such as the lack of initial lighting upon entering the room and a no tea policy might be minor inconveniences to certain guests. Accessible rooms are advertised to cater well to those with mobility needs and the parking setup works smoothly for wheelchair users. However, aspects like an uncomfortable armchair bed in the accessible room and the lack of a visible note for the underground car park from the street could improve.
Overall, ibis Luebeck City presents itself as a practical and accommodating option for guests, especially those driving or using public transport, providing good accessibility with some room for improvement.
Dog Friendly
The Ibis Luebeck City is a pet-friendly hotel that warmly welcomes dogs, although the fee of 16 euros per night is noted to be above average. Guests appreciate the accommodating nature of the hotel, describing their experiences with their dogs as positive and hassle-free. The hotel allows pets to be included in bookings without any issues and it maintains proper boarding conditions for them. The staff is helpful and even provides extra towels for those staying with their pets. The surrounding area offers many places to walk dogs, making it a convenient location for pet owners. Overall, while the fee is a bit on the higher side, the hotel’s dog-friendly attitude and helpful service make it a reliable choice for travelers with pets.
No, ibis Luebeck City doesn't have any pool.
No, a spa isn't available at ibis Luebeck City.
Yes, ibis Luebeck City welcomes dogs.
Yes, parking facilities are available at ibis Luebeck City.