Lucenec, Železničná 2548.332869,19.666394(Show on Map)
7.8
Good
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+5 Photos
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Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Hotel Slovan’s overall reviews paint a picture of a hotel with several strong points, particularly its superb location and friendly staff, although some aspects like breakfast and room conditions have received mixed feedback.
Situated centrally, the hotel’s location is a highlight for many guests, offering easy access to the city’s major spots, including the train and bus stations just 400 meters away. The proximity to the NOVOLANDIA complex further adds to its convenience. Despite being near a busy road, the hotel maintains a peaceful ambiance, complemented by a smaller on-site restaurant serving tasty food.
Opinions on the breakfast at Hotel Slovan are varied. While numerous guests commend the classic European-style breakfast, describing it as well-prepared and satisfying, others feel it is overpriced with limited options and mediocre quality. Despite being continuously replenished by attentive staff, criticisms include dry pastries, minimal variety and insufficient vegetables. Overall, breakfast experiences differ, ranging from highly satisfying to disappointing, particularly in relation to the cost.
As for the rooms, there is a mixture of praise and criticism. Positive comments frequently mention cleanliness, spaciousness and well-equipped rooms. Many guests appreciate features like working desks and the quality of the hotel’s facilities. On the downside, some reviewers report issues such as strong smells, outdated furniture and noise or temperature control problems. Complaints include uncomfortable beds, lack of amenities like shampoos and shower gel and less-than-ideal views from the windows.
Cleanliness generally receives high marks with many guests finding the rooms clean and cozy. Nonetheless, a few isolated issues have been noted, such as burnt light bulbs, mold and smells of sewage in some rooms. Despite these occasional problems, overall cleanliness is deemed satisfactory by the majority of guests.
Staff at Hotel Slovan are widely praised for their friendliness and professionalism. They are frequently described as helpful and welcoming with many guests particularly appreciating the reception staff and those in the breakfast room. Although there are occasional issues with English proficiency and isolated instances of poor attitude, the staff's positive attributes contribute to a pleasant and inviting atmosphere.
In summary, Hotel Slovan's central location and friendly staff are its standout features. While the cleanliness and comfort of rooms are largely appreciated, mixed reviews on breakfast and occasional room condition issues reflect areas that could benefit from attention.
Categories
Accessible
Hotel Slovan is listed as an accessible hotel in the Banska Bystrica Region database.
3 Star
Located in the center of Lučenec, this hotel features an on-site restaurant with a terrace and a stylish lobby bar. It also provides free WiFi and spa. Guests have given it a good rating of 7.6 based on 365 reviews. Its central location and amenities make it a convenient choice.
Honeymoon
Family
Parking
Gym
Room Types
Standard Double RoomThis room comes with a private bathroom, a TV with cable channels, a minibar and free WiFi. One room has wheelchair access.
Deluxe Double RoomSpacious room with private bathroom, a TV with cable channels, a minibar and free Wi-Fi.
SuiteSpacious suite with private bathroom, air-conditioning, a minibar and a safe. It has a TV with cable channels and free Wi-Fi.
Superior Apartment with SaunaGuests will have a special experience as this apartment offers a sauna. This spacious apartment is comprised of 1 living room, 2 separate bedrooms and 1 bathroom with a bath and free toiletries. The apartment features carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a minibar, as well as a wardrobe. The unit offers 3 beds.
Economy Twin RoomThis twin room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
Economy Single RoomThis single room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
Guest Reviews
7.8
Good
Review Summaries
Location
Hotel Slovan boasts an excellent location that caters well to guests looking for accessibility and convenience. Situated right in the city center, it offers easy access to key spots like the train and bus station, which are just about 400 meters away. This central positioning makes it ideal for those who wish to explore the city without hassle. Proximity to the NOVOLANDIA complex adds another layer of convenience for visitors. Despite being near a busy road, the location retains a peaceful charm. The smaller on-site restaurant serves very tasty food, complementing the overall guest experience. Whether traveling for leisure or business, the hotel's strategic positioning and good location are consistently highlighted as strong points by its guests.
Breakfast
Hotel Slovan's breakfast offerings seem to receive mixed reviews from guests. Many appreciated the classic European-style breakfast, describing it as tasty, well-prepared and satisfying. Others were delighted by the excellent and rich breakfast options, highlighting the good food and great breakfast experiences. Some guests also noted that the breakfast was continuously replenished by the attentive staff, ensuring food freshness.
However, there were criticisms as well. Some felt that the breakfast was overpriced at 7 Euros with a limited selection and mediocre quality. Dry pastries and the lack of willingness from staff to replenish the selection during breakfast were common complaints. Other negative remarks included a very modest offering with little variety, particularly in vegetables and a general sense of disappointment in the breakfast for its price. The breakfast was also described as very average and akin to a direct purchase from a discount supermarket.
Overall, while some guests found the breakfast at Hotel Slovan to be excellent and satisfying, others felt the options were limited and not reflective of the price charged.
Rooms
At Hotel Slovan, guest reviews highlight a mix of experiences regarding the rooms. On the positive side, many guests appreciated the cleanliness with phrases like "rooms clean" and "well-equipped room" frequently mentioned. Rooms were often described as spacious and large, which added to their comfort. Good food also received positive remarks in connection to the room experience.
Several guests found their rooms to be nice with some noting specific features like working desks that contributed to a comfortable stay. The hotel's facilities have been described as being of high quality and there were mentions of clean and economical rooms being adequate for their stays.
However, some guests faced a few issues. Strong smells in the rooms, dirty curtains and old furniture were noted by several reviewers. Noise and temperature control were problematic for some; one guest mentioned an overheated room that couldn't be ventilated, while another described their room as cold and unheated. There were also comments about inadequate amenities such as the absence of shampoos, shower gel and washcloths.
The comfort of the beds and mattresses received criticism, as did the size and state of some rooms with one guest describing an extra bed as a "50-year-old folding chair" and another noting an uncomfortable, small room. Views were less than ideal for some with windows facing concrete walls or fences.
Overall, while Hotel Slovan offers clean and sometimes spacious rooms with good amenities, there are recurring issues with comfort, temperature control and room condition that may affect the overall guest experience.
Cleanliness
Hotel Slovan has received generally positive feedback regarding the cleanliness of its premises and rooms. Guests frequently noted that the rooms were very clean and cozy, contributing to an overall pleasant stay. Cleanliness has been highlighted as a strong point with multiple mentions of clean rooms and well-maintained premises. However, some guests did report issues such as burnt light bulbs, mold above the shower and a noticeable smell of sewage in certain rooms. Additionally, a few comments pointed out some areas that needed attention, such as dusty shelves, dirty curtains and the outer windows needing a wash. Despite these minor issues, the majority of reviews indicated a satisfactory level of cleanliness at the hotel.
Staff
The staff at Hotel Slovan receives much praise in guest reviews. They are often described as friendly, approachable and helpful. Many guests highlight the professionalism and accommodating nature of the team, particularly mentioning the reception staff and those in the breakfast room. Notably, the staff is recognized as exceptional, often recommending local attractions to visit. However, there were some mentions of difficulty in communication due to a lack of English proficiency and an instance of poor attitude from a receptionist. Despite these occasional shortcomings, the positive attributes of the staff create a welcoming atmosphere overall.
FAQ
No, Hotel Slovan doesn't have any pool.
No, a spa isn't available at Hotel Slovan.
No, Hotel Slovan doesn't allow dogs.
Yes, parking facilities are available at Hotel Slovan.
