Hilton Garden Inn Lucknow
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsHilton Garden Inn Lucknow stands out as an excellent choice for travelers due to its prime location. Guests appreciate its proximity to shopping centers, a variety of restaurants and essential amenities, contributing to a convenient and enjoyable stay. The hotel's serene environment offers a peaceful retreat amid the bustling city, making it ideal for both leisure and business visitors. The hotel is also conveniently located roughly 30 minutes from the airport, adding to its appeal.
The breakfast experience at Hilton Garden Inn Lucknow is highly spoken of with many guests appreciating the extensive and well-catered spread of non-spicy Western options and traditional choices. The freshness and quality of the food, combined with the excellent hospitality from the staff, enhance the dining experience, making breakfast one of the highlights for guests.
While the dinner experience receives mixed reviews, many guests still commend the food quality, particularly the delicious dinner options, fabulous desserts and bakery items. Despite some concerns about taste consistency and variety, guests often leave satisfied with their dining experiences.
The hotel's rooms receive positive remarks for being well-designed, spacious, clean and equipped with appropriate amenities, providing a comfortable stay. The ambience and aesthetic appeal, coupled with a hassle-free check-in and check-out process, add to the pleasant experience. However, there are mentions of minor issues such as small room sizes and occasional cleaning and maintenance problems. Despite these drawbacks, the staff's courteous and prompt service leaves a lasting positive impression.
Cleanliness at the hotel has mixed reviews. While many guests praise the rooms for being spotless and highlight the overall cleanliness of the premises, some point out specific issues like dirty carpets, mold in bathrooms and old towels, indicating the need for more consistent housekeeping practices.
A recurring theme in reviews is the exceptional service provided by the staff. Described as extremely friendly, attentive and dedicated to customer satisfaction, the staff at Hilton Garden Inn Lucknow are frequently appreciated for their warm hospitality and professionalism. The willingness of individuals, such as Mr. Samad, Mr. Pankaj from housekeeping and Mr. Gaurav, to go the extra mile for guests is particularly noted, contributing significantly to the hotel's welcoming atmosphere.
Overall, Hilton Garden Inn Lucknow offers a comfortable and accessible stay with a prime location, excellent breakfast and commendable staff service, making it a favorable choice for visitors to the city.
Categories
The breakfast experience at Hilton Garden Inn Lucknow is highly spoken of with many guests appreciating the extensive and well-catered spread of non-spicy Western options and traditional choices. The freshness and quality of the food, combined with the excellent hospitality from the staff, enhance the dining experience, making breakfast one of the highlights for guests.
While the dinner experience receives mixed reviews, many guests still commend the food quality, particularly the delicious dinner options, fabulous desserts and bakery items. Despite some concerns about taste consistency and variety, guests often leave satisfied with their dining experiences.
The hotel's rooms receive positive remarks for being well-designed, spacious, clean and equipped with appropriate amenities, providing a comfortable stay. The ambience and aesthetic appeal, coupled with a hassle-free check-in and check-out process, add to the pleasant experience. However, there are mentions of minor issues such as small room sizes and occasional cleaning and maintenance problems. Despite these drawbacks, the staff's courteous and prompt service leaves a lasting positive impression.
Cleanliness at the hotel has mixed reviews. While many guests praise the rooms for being spotless and highlight the overall cleanliness of the premises, some point out specific issues like dirty carpets, mold in bathrooms and old towels, indicating the need for more consistent housekeeping practices.
A recurring theme in reviews is the exceptional service provided by the staff. Described as extremely friendly, attentive and dedicated to customer satisfaction, the staff at Hilton Garden Inn Lucknow are frequently appreciated for their warm hospitality and professionalism. The willingness of individuals, such as Mr. Samad, Mr. Pankaj from housekeeping and Mr. Gaurav, to go the extra mile for guests is particularly noted, contributing significantly to the hotel's welcoming atmosphere.
Overall, Hilton Garden Inn Lucknow offers a comfortable and accessible stay with a prime location, excellent breakfast and commendable staff service, making it a favorable choice for visitors to the city.
Hotel Taking Steps Towards Sustainability
Hilton Garden Inn Lucknow holds multiple third-party sustainability certifications, including ISO 14001:2015 Environmental management system and ISO 50001:2018 Energy management systems. They are transitioning from individual bath toiletries to full-size dispensers and have removed plastic straws, stir sticks, and cocktail picks.
Hotel for Honeymoon
Offers comfortable and modern accommodations with excellent service. Its convenient location and range of amenities make it a solid choice for a honeymoon stay.
Business Hotel
While specific business amenities are not detailed in the provided context, Hilton Garden Inn hotels generally offer business-friendly services such as meeting rooms, business centers, and high-speed internet access.
Hotel with Parking
This hotel offers comprehensive parking solutions including free self-parking, complimentary valet parking, and convenient EV charging. Guests also benefit from secured, covered parking with in/out privileges.
Accessible Hotel
This hotel provides a 'King Accessible Room' for guests. It features elevators, facilities for disabled guests, and wheelchair access to common and public areas, along with self-parking options for disabled guests.
Hotel with Gym
Hilton Garden Inn offers a fitness center with a variety of equipment to suit different workout preferences. The gym includes cardio machines, strength training equipment, and a dedicated space for stretching.
4-Star Hotel
Part of the Hilton brand, this hotel offers modern amenities and a focus on comfort and convenience. It features well-equipped rooms, on-site dining options, and facilities for both business and leisure travelers, ensuring a pleasant and hassle-free experience.
Hotel with Outdoor Pool
The hotel features an outdoor pool and a separate kids' pool, making it a suitable choice for families traveling with children.
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Guest Reviews
Nestled in a prime location, Hilton Garden Inn Lucknow receives consistent praise for its convenient setting. Guests appreciate its proximity to a shopping mall, numerous restaurants, shops and street food options, making it an ideal hub for both leisure and business travelers. The central placement of the hotel ensures that all necessary facilities are within walking distance, while the serene environment offers a comfortable retreat from the bustling city.
The hotel's cleanliness and well-organized rooms, along with excellent breakfast choices, contribute to an overall positive experience. Helpful and generous staff further enhance the pleasant atmosphere. However, first-time visitors might find the location slightly confusing. Despite minor criticisms regarding the frontage and quality of towels, the overall feedback highlights the location and amenities provided as key advantages.
The hotel is conveniently about 30 minutes from the airport, adding to its appeal for travelers. Guests also enjoyed additional perks such as complimentary drinks, snacks and laundry services. Hilton Garden Inn Lucknow with its favorable location and efficient services, stands out as a comfortable and accessible choice for anyone visiting the city.
Hilton Garden Inn Lucknow offers a commendable breakfast experience that attracts guests due to its variety and quality. Many reviewers highlight the breakfast spread as being expansive and well catered with a mix of non-spicy Western options and traditional choices that ensure guests have ample and tasty selections to start their day. The freshness and quality of the food items often stand out and the overall taste receives high praise, described by some as divine and very delicious. The breakfast offerings are not only plentiful but also come with the added benefit of excellent hospitality from the staff, making dining a pleasant experience. The courteous staff, particularly noted for their attentive service, enhances the breakfast experience, turning it into one of the high points for guests.
While many find the breakfast to be consistently good or even superb, there are mixed feelings about the consistency of quality with a few guests noting areas for improvement. Some feel that the variety, while extensive, can be repetitive and at times the breakfast does not fully meet the expectations of a four-star establishment. Nonetheless, the overall sentiment is positive with guests appreciating the value for money, the prime location of the hotel and the comfortable stay that complements the breakfast experience. Hence, Hilton Garden Inn in Lucknow is generally seen as offering a reliable and satisfying breakfast spread that contributes to its welcoming atmosphere.
The dining experience at Hilton Garden Inn Lucknow receives mixed reviews from guests. Many guests praise the food quality as simply excellent, particularly highlighting the delicious dinner, fabulous desserts and bakery items enjoyed during special occasions like Christmas night. The breakfast and dinner buffets are often described as excellent, boasting a good variety of options with kind and accommodating staff enhancing the experience.
However, some guests feel that the food, especially during dinner, could be improved in terms of taste and variety. There are comments about the food being overly spicy and undercooked, which detracts from the overall enjoyment. A few guests mention that the in-room dining experience was just average and one note that the food quality did not match the price they paid.
Overall, while there are areas for improvement, particularly in consistency and taste, many guests leave satisfied with the dining options at Hilton Garden Inn Lucknow.
The rooms at the Hilton Garden Inn Lucknow exhibit a spectrum of experiences with many guests appreciating the well-designed, spacious and clean rooms that offer a comfortable stay. Ambience and aesthetic appeal seem to be notable positive aspects, alongside the convenient and hassle-free check-in and check-out process. Guests also find the rooms equipped with appropriate amenities and comfortable beds, enhancing their overall comfort.
However, there are some areas that require attention. Room sizes have been mentioned as somewhat small by several guests and some rooms did not fully meet expectations in terms of cleanliness and maintenance. Issues such as old towels, unclean carpets and non-functional power sockets were noted, suggesting the need for thorough checks and minor renovations. Noise issues from non-soundproof rooms were also a concern. Despite these drawbacks, the courteous and prompt staff service leaves a lasting positive impression, encouraging guests to consider returning for another stay.
The Hilton Garden Inn Lucknow has garnered mixed reviews regarding its cleanliness. On a positive note, many guests have praised the rooms for being very clean and appreciated the hassle-free check-in and check-out process. The overall cleanliness of the premises has also been highlighted by some as a strong point with some reviews noting that the rooms were spotless and well-maintained.
However, there are significant concerns about the condition of the hotel, particularly the carpets in the rooms, which have been described as dirty, stained and in desperate need of a deep cleaning. Issues with mold in the bathrooms and stained bed sheets have also been reported. Some guests have pointed out that the hotel’s towels appear old and the cutlery had visible watermarks. Additionally, there have been complaints about accumulated dust in the corners of the rooms and stains on the sofas, contributing to an overall sense of poor maintenance in certain areas.
Despite the commendations for cleanliness from several guests, the recurring complaints about specific issues suggest that the Hilton Garden Inn Lucknow could benefit from more consistent and thorough housekeeping practices to ensure a consistently clean and inviting environment.
The staff at the Hilton Garden Inn Lucknow have consistently left a positive impression on guests. Frequently described as extremely friendly and attentive, the hotel's team is praised for their warm hospitality, helpfulness and willingness to go the extra mile for customer satisfaction. Numerous reviews mention the courteous and kind demeanor of the employees with specific acknowledgments of individuals such as Mr. Samad and Mr. Pankaj from housekeeping and Mr. Gaurav, noted for his exceptional hospitality management. Many guests also commend the professionalism and welcoming nature of the dining room staff. While there are occasional mentions of unresponsive or unfriendly interactions, the majority of the feedback highlights the staff's eagerness to serve, their politeness and their dedication to providing a memorable experience for each guest. Overall, the staff's drive to ensure a pleasant stay is a recurring theme in guest reviews.
Location Show Map
Location
The hotel's cleanliness and well-organized rooms, along with excellent breakfast choices, contribute to an overall positive experience. Helpful and generous staff further enhance the pleasant atmosphere. However, first-time visitors might find the location slightly confusing. Despite minor criticisms regarding the frontage and quality of towels, the overall feedback highlights the location and amenities provided as key advantages.
The hotel is conveniently about 30 minutes from the airport, adding to its appeal for travelers. Guests also enjoyed additional perks such as complimentary drinks, snacks and laundry services. Hilton Garden Inn Lucknow with its favorable location and efficient services, stands out as a comfortable and accessible choice for anyone visiting the city.
Breakfast
While many find the breakfast to be consistently good or even superb, there are mixed feelings about the consistency of quality with a few guests noting areas for improvement. Some feel that the variety, while extensive, can be repetitive and at times the breakfast does not fully meet the expectations of a four-star establishment. Nonetheless, the overall sentiment is positive with guests appreciating the value for money, the prime location of the hotel and the comfortable stay that complements the breakfast experience. Hence, Hilton Garden Inn in Lucknow is generally seen as offering a reliable and satisfying breakfast spread that contributes to its welcoming atmosphere.
Dinner
However, some guests feel that the food, especially during dinner, could be improved in terms of taste and variety. There are comments about the food being overly spicy and undercooked, which detracts from the overall enjoyment. A few guests mention that the in-room dining experience was just average and one note that the food quality did not match the price they paid.
Overall, while there are areas for improvement, particularly in consistency and taste, many guests leave satisfied with the dining options at Hilton Garden Inn Lucknow.
Rooms
However, there are some areas that require attention. Room sizes have been mentioned as somewhat small by several guests and some rooms did not fully meet expectations in terms of cleanliness and maintenance. Issues such as old towels, unclean carpets and non-functional power sockets were noted, suggesting the need for thorough checks and minor renovations. Noise issues from non-soundproof rooms were also a concern. Despite these drawbacks, the courteous and prompt staff service leaves a lasting positive impression, encouraging guests to consider returning for another stay.
Cleanliness
However, there are significant concerns about the condition of the hotel, particularly the carpets in the rooms, which have been described as dirty, stained and in desperate need of a deep cleaning. Issues with mold in the bathrooms and stained bed sheets have also been reported. Some guests have pointed out that the hotel’s towels appear old and the cutlery had visible watermarks. Additionally, there have been complaints about accumulated dust in the corners of the rooms and stains on the sofas, contributing to an overall sense of poor maintenance in certain areas.
Despite the commendations for cleanliness from several guests, the recurring complaints about specific issues suggest that the Hilton Garden Inn Lucknow could benefit from more consistent and thorough housekeeping practices to ensure a consistently clean and inviting environment.
Staff
Yes, Hilton Garden Inn Lucknow has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hilton Garden Inn Lucknow.
No, Hilton Garden Inn Lucknow doesn't allow dogs.
Yes, parking facilities are available at Hilton Garden Inn Lucknow.
Yes, Hilton Garden Inn Lucknow has a gym.
Location Show Map
More Options
