Hotel Excelsior Ludwigshafen
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Summary of reviewsHotel Excelsior Ludwigshafen benefits greatly from its prime location near the central train station, making it a top choice for travelers seeking easy access to Ludwigshafen, Mannheim and the surrounding areas. Guests appreciate the convenient proximity to public transport, city center attractions and dining options, although the immediate surroundings could be more inviting. The hotel's central location and superb connectivity for those arriving by train or needing quick freeway access serve as significant advantages.
Breakfast at the hotel generally receives praise for being tasty, fresh and reasonably varied considering the price. Many guests start their day on a positive note thanks to the enjoyable breakfast offerings and the pleasant setup of the breakfast room. However, some inconsistencies in service, replenishment and cleanliness have been noted, which can affect the overall breakfast experience.
Dinner experiences are mixed with several guests enjoying the quality of the food, though some noted limited buffet options and occasional issues with spoilage. Additionally, instances of closed dining facilities impacted some guests' dining plans.
The rooms offer a range of experiences, from spacious accommodations with beautiful city views to areas needing significant renovation. Large room sizes and balconies, coupled with essential amenities and comfortable beds, are appreciated by many. However, the dated decor, maintenance issues and cleanliness concerns frequently detract from the overall guest experience.
Cleanliness appears to be a prevalent issue with numerous reports of dust, dirt, mold and general unkemptness, including pigeon droppings on balconies and stained carpets. Many guests feel that the hotel is outdated and requires substantial renovation and better maintenance practices.
Staff at the hotel receive high marks for their friendliness and helpfulness, consistently described as very friendly, accommodating and efficient. Their welcoming nature and competent service greatly enhance guest experiences, even during peak times when the staff can occasionally be overwhelmed.
The Wi-Fi service at the hotel is frequently criticized for being slow, unstable or entirely inaccessible, making internet connectivity a persistent problem for many guests.
Parking options are generally appreciated for their availability and convenience, though several guests find the spaces too tight and the daily fee of €10 to be excessive. Issues with lighting and security in the underground parking area also detract from its appeal.
Family stays at Hotel Excelsior Ludwigshafen can be challenging due to accommodations that may not be suitable for young children and safety concerns with interconnected rooms and balconies. The service does not appear particularly child-friendly, making the hotel better suited for short-term guests without families.
The beds at the hotel receive mixed reviews with many guests finding them very comfortable and conducive to a good night's sleep, while others experience issues with sagging mattresses, cleanliness and maintenance.
Business travelers benefit from the hotel's convenient location, comfortable rooms and friendly staff, making it a sensible choice for short business-related stays. However, limited parking availability and unmet expectations from higher-priced business-specific rooms are minor drawbacks.
Overall, Hotel Excelsior Ludwigshafen stands out for its excellent location and friendly staff, but faces challenges with cleanliness, maintenance and inconsistent breakfast and Wi-Fi services.
Categories
Breakfast at the hotel generally receives praise for being tasty, fresh and reasonably varied considering the price. Many guests start their day on a positive note thanks to the enjoyable breakfast offerings and the pleasant setup of the breakfast room. However, some inconsistencies in service, replenishment and cleanliness have been noted, which can affect the overall breakfast experience.
Dinner experiences are mixed with several guests enjoying the quality of the food, though some noted limited buffet options and occasional issues with spoilage. Additionally, instances of closed dining facilities impacted some guests' dining plans.
The rooms offer a range of experiences, from spacious accommodations with beautiful city views to areas needing significant renovation. Large room sizes and balconies, coupled with essential amenities and comfortable beds, are appreciated by many. However, the dated decor, maintenance issues and cleanliness concerns frequently detract from the overall guest experience.
Cleanliness appears to be a prevalent issue with numerous reports of dust, dirt, mold and general unkemptness, including pigeon droppings on balconies and stained carpets. Many guests feel that the hotel is outdated and requires substantial renovation and better maintenance practices.
Staff at the hotel receive high marks for their friendliness and helpfulness, consistently described as very friendly, accommodating and efficient. Their welcoming nature and competent service greatly enhance guest experiences, even during peak times when the staff can occasionally be overwhelmed.
The Wi-Fi service at the hotel is frequently criticized for being slow, unstable or entirely inaccessible, making internet connectivity a persistent problem for many guests.
Parking options are generally appreciated for their availability and convenience, though several guests find the spaces too tight and the daily fee of €10 to be excessive. Issues with lighting and security in the underground parking area also detract from its appeal.
Family stays at Hotel Excelsior Ludwigshafen can be challenging due to accommodations that may not be suitable for young children and safety concerns with interconnected rooms and balconies. The service does not appear particularly child-friendly, making the hotel better suited for short-term guests without families.
The beds at the hotel receive mixed reviews with many guests finding them very comfortable and conducive to a good night's sleep, while others experience issues with sagging mattresses, cleanliness and maintenance.
Business travelers benefit from the hotel's convenient location, comfortable rooms and friendly staff, making it a sensible choice for short business-related stays. However, limited parking availability and unmet expectations from higher-priced business-specific rooms are minor drawbacks.
Overall, Hotel Excelsior Ludwigshafen stands out for its excellent location and friendly staff, but faces challenges with cleanliness, maintenance and inconsistent breakfast and Wi-Fi services.
Dog Friendly Hotel
This hotel welcomes pets, making it a suitable choice for travelers with animals. It offers basic amenities for a comfortable stay.
Hotel with Parking
This hotel offers parking on site, providing guests with direct access to parking facilities at the hotel.
3-Star Hotel
Hotel Excelsior Ludwigshafen is a 3-star hotel. It is a popular choice for both couples and families. The hotel has received top reviews for its breakfast and views.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Business Hotel
Cheap Hotel
Guest Reviews
Hotel Excelsior Ludwigshafen benefits greatly from its prime location, which guests appreciate for its close proximity to the central train station. This makes it an ideal choice for travelers seeking easy access to Ludwigshafen, Mannheim and the surrounding areas. The hotel's central location also ensures that the city center and key destinations like the Rhine promenade are within a convenient walking distance. Public transport connections are excellent with the subway and tram stations nearby, facilitating straightforward travel.
While the location itself offers beautiful views and easy access to dining options, some reviews suggest the immediate surroundings could be more inviting. Nevertheless, the accessibility for those arriving by train and the convenience for exploring the city outweigh these minor drawbacks. The hotel also caters well to guests who require quick freeway access and proximity to key locales, such as the SAP Arena.
In summary, Hotel Excelsior Ludwigshafen stands out primarily for its unbeatable location near the train station, making it highly suitable for travelers looking for efficient transit options and a central base from which to explore the city.
Hotel Excelsior Ludwigshafen offers a mixed experience when it comes to breakfast. The positive feedback often highlights that the breakfast is tasty, fresh and offers a reasonably good selection considering the price. Guests have frequently mentioned the breakfast as a strong point with descriptions like "great breakfast," "super delicious breakfast," and "great praise" being common. Many appreciated the ample selection and the pleasant setup of the breakfast room, making it a good start to their day.
However, the breakfast service also has its drawbacks. Several guests noted that the buffet was not consistently replenished, leading to items running out quickly and not being restocked—croissants and other pastries being prime examples. There were also mentions of the limited choice, lack of fresh fruit and unavailability of essential breakfast items like juice, eggs or rolls at times. Some guests found the offerings basic, uninspired and not up to the advertised standards with processed items and minimal variety failing to meet their expectations.
Cleanliness issues were another recurring complaint with reports of dirty tables, dishes and insufficient staff to maintain the breakfast area adequately. The occasional lack of plates, cups and other utensils added to the frustration, making the breakfast experience less enjoyable for some.
Overall, while many guests found the breakfast enjoyable and well worth the price, the inconsistencies in service, replenishment and cleanliness have left others feeling less satisfied. It appears the breakfast at Hotel Excelsior Ludwigshafen can be a hit or miss with the potential for a great start to the day if well-timed and managed.
The dinner experience at Hotel Excelsior Ludwigshafen received mixed feedback from guests. Several reviews highlight that the food served was very good and simply great, showcasing the quality of the dishes offered. However, some guests pointed out that the advertised food buffet was quite limited and the breakfast left much to be desired with complaints about spoiled sausages and unappetizing cheese. Additionally, there were mentions of the bar and restaurant being closed, which could affect dining options. While the comments about dinner were largely positive, the breakfast experience didn’t meet some guests' expectations.
Hotel Excelsior Ludwigshafen offers a diverse range of experiences with its rooms, from spacious accommodations with beautiful city views to areas in significant need of renovation. Many guests appreciated the large size of the rooms, which often included a balcony and housed essentials like a refrigerator and bathtub. Comfortable beds and the relatively clean state of some rooms added to the comfort and helpful staff at the reception enhanced the overall stay for many visitors.
However, the common consensus is that the hotel has a dated feel, reminiscent of the 1970s and is in urgent need of updating. Numerous reports indicate issues such as faulty lighting, insufficient air conditioning and old, worn-out furniture. Cleanliness is a recurrent concern with many finding dust, stains and odors that detract from their experience. Basic amenities like working power sockets, functional fridges and clean bathrooms are sometimes lacking.
The superior rooms provided a better experience in terms of cleanliness and comfort, though they, too, showcased signs of aging. Unfortunately, some areas of the hotel and rooms have been described as being in poor condition with problematic plumbing and noticeable wear and tear on the walls and furnishings.
Overall, while the hotel's spacious rooms and friendly staff offer some positives, the outdated decor and frequent maintenance issues heavily impact the overall guest experience.
The reviews for the beds at Hotel Excelsior Ludwigshafen offer a mixed experience. On the positive side, many guests found the beds to be very comfortable with some mentioning that they had the best night's sleep and enjoyed the cozy and high mattresses. Several reviewers noted the beds and mattresses were new and praised their overall comfort. A recurring theme was the comfort of the bedding with descriptors like "super comfortable" and "incredibly comfortable bed."
However, not all feedback was favorable. Some guests reported issues such as sagging mattresses, feeling springs in their backs and even encountering broken or squeaking beds. Cleanliness was another concern with mentions of dirty bed linens, stains and bedbugs. There were also comments on the beds being too hard, narrow or small and instances where bed frames were torn or partially broken. These mixed reviews indicate that while some guests enjoyed their sleep experience at the hotel, others found it lacking due to maintenance and cleanliness issues.
Hotel Excelsior Ludwigshafen falls significantly short in the area of cleanliness with numerous guest reviews highlighting severe issues. Many found their rooms and bathrooms unclean with dust, dirt and mold frequently reported. Pigeon droppings on the balconies were a common complaint, contributing to the overall unkempt appearance. Carpets were often stained and dirty and the general state of furniture was described as old and rundown. The hotel seems outdated with many areas in dire need of renovation and better maintenance practices. Positive remarks on cleanliness were rare and usually minimal, often overshadowed by more serious hygiene concerns noted by guests.
The guest reviews for Hotel Excelsior Ludwigshafen overwhelmingly highlight the friendliness and helpfulness of the staff. Guests consistently describe the team as very friendly, accommodating and efficient. The reception staff, in particular, receive commendations for their welcoming and competent service, making the check-in and check-out processes smooth and uncomplicated. The cleaning staff are also noted for their politeness and thoroughness. Several reviews mention super friendly and attentive service that goes above and beyond to cater to guests' needs, especially during breakfast.
Despite the frequent praise, there are some areas where guests felt let down. Instances of unprofessionalism, lack of information regarding amenities like internet access and occasional overwhelmed staff during peak times are mentioned. However, even in such cases, the positive interactions with friendly and accommodating staff appear to mitigate these shortcomings.
Overall, the reviews depict a hotel where excellent service is a standout feature with the majority of guests appreciating the warm and helpful nature of the staff, contributing to a pleasant stay.
The Wi-Fi at Hotel Excelsior Ludwigshafen has proven to be largely inadequate according to guest reviews. While a few guests noted that Wi-Fi appeared readily available and described it as good, the majority reported significant issues. Numerous guests encountered problems such as slow speeds, an inability to connect to the internet at all and unstable connections. Some even mentioned that neither the hotel Wi-Fi nor alternative hotspots from providers like Vodafone or Telekom were functional. The consistent feedback indicates that accessing the internet can be a challenging experience at this hotel.
Hotel Excelsior Ludwigshafen offers several parking options, including an underground garage and exterior spaces. Many guests appreciated the availability and convenience of the parking facilities, describing the parking process as uncomplicated and the spaces as clean. The underground garage was seen as adequate for short-term use and occasionally praised for being well-maintained. However, there are significant concerns regarding the size and cost of the parking spaces. Multiple reviews pointed out that the spaces are very tight, making it challenging to park larger vehicles and the €10 daily fee for both underground and exterior spots was frequently mentioned as being too high. Additionally, the underground parking area sometimes lacks lighting and security measures, which can be off-putting. Despite these drawbacks, the outdoor parking lot was frequently cleaned and generally found satisfactory by guests who didn't mind the extra fee.
Hotel Excelsior Ludwigshafen appears to be more suited for short stays rather than extended family vacations. While the hotel does offer multi-room suites, some guests found the accommodations challenging for family stays, such as having to share a bed with children or dealing with collapsed beds in the children's room. Additionally, interconnected rooms with balconies may present safety concerns. The service is noted as not being child-friendly, making it a less appealing option for families with young children. Overall, it caters better to short-term guests without families.
Hotel Excelsior Ludwigshafen offers a convenient location, particularly beneficial for those traveling on business to the BASF area. Its comfortable rooms make it a suitable option for short rest stops or overnight stays during business trips. Guests highlighted the friendly and accommodating nature of the staff, which adds to the overall positive experience for business travelers. The hotel provides a good price-to-quality ratio, making it a sensible choice for a quick stopover or a single night's stay. While the business rooms cater specifically to the needs of corporate guests, some found that the offerings did not always meet expectations, particularly when opting for higher-priced business-specific rooms. A minor downside noted by guests was the limited availability of parking spaces, which could be inconvenient for those traveling by car. Overall, the hotel is deemed adequate for business-related stays, providing essential amenities and a comfortable environment for a short duration.
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Location
While the location itself offers beautiful views and easy access to dining options, some reviews suggest the immediate surroundings could be more inviting. Nevertheless, the accessibility for those arriving by train and the convenience for exploring the city outweigh these minor drawbacks. The hotel also caters well to guests who require quick freeway access and proximity to key locales, such as the SAP Arena.
In summary, Hotel Excelsior Ludwigshafen stands out primarily for its unbeatable location near the train station, making it highly suitable for travelers looking for efficient transit options and a central base from which to explore the city.
Breakfast
However, the breakfast service also has its drawbacks. Several guests noted that the buffet was not consistently replenished, leading to items running out quickly and not being restocked—croissants and other pastries being prime examples. There were also mentions of the limited choice, lack of fresh fruit and unavailability of essential breakfast items like juice, eggs or rolls at times. Some guests found the offerings basic, uninspired and not up to the advertised standards with processed items and minimal variety failing to meet their expectations.
Cleanliness issues were another recurring complaint with reports of dirty tables, dishes and insufficient staff to maintain the breakfast area adequately. The occasional lack of plates, cups and other utensils added to the frustration, making the breakfast experience less enjoyable for some.
Overall, while many guests found the breakfast enjoyable and well worth the price, the inconsistencies in service, replenishment and cleanliness have left others feeling less satisfied. It appears the breakfast at Hotel Excelsior Ludwigshafen can be a hit or miss with the potential for a great start to the day if well-timed and managed.
Dinner
Rooms
However, the common consensus is that the hotel has a dated feel, reminiscent of the 1970s and is in urgent need of updating. Numerous reports indicate issues such as faulty lighting, insufficient air conditioning and old, worn-out furniture. Cleanliness is a recurrent concern with many finding dust, stains and odors that detract from their experience. Basic amenities like working power sockets, functional fridges and clean bathrooms are sometimes lacking.
The superior rooms provided a better experience in terms of cleanliness and comfort, though they, too, showcased signs of aging. Unfortunately, some areas of the hotel and rooms have been described as being in poor condition with problematic plumbing and noticeable wear and tear on the walls and furnishings.
Overall, while the hotel's spacious rooms and friendly staff offer some positives, the outdated decor and frequent maintenance issues heavily impact the overall guest experience.
Beds
However, not all feedback was favorable. Some guests reported issues such as sagging mattresses, feeling springs in their backs and even encountering broken or squeaking beds. Cleanliness was another concern with mentions of dirty bed linens, stains and bedbugs. There were also comments on the beds being too hard, narrow or small and instances where bed frames were torn or partially broken. These mixed reviews indicate that while some guests enjoyed their sleep experience at the hotel, others found it lacking due to maintenance and cleanliness issues.
Cleanliness
Staff
Despite the frequent praise, there are some areas where guests felt let down. Instances of unprofessionalism, lack of information regarding amenities like internet access and occasional overwhelmed staff during peak times are mentioned. However, even in such cases, the positive interactions with friendly and accommodating staff appear to mitigate these shortcomings.
Overall, the reviews depict a hotel where excellent service is a standout feature with the majority of guests appreciating the warm and helpful nature of the staff, contributing to a pleasant stay.
Wi-Fi
Parking
Family
Business
No, Hotel Excelsior Ludwigshafen doesn't have any pool.
No, a spa isn't available at Hotel Excelsior Ludwigshafen.
Yes, Hotel Excelsior Ludwigshafen welcomes dogs.
Yes, parking facilities are available at Hotel Excelsior Ludwigshafen.
No, Hotel Excelsior Ludwigshafen doesn't have a gym.
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