Stuart Hotel
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsStuart Hotel enjoys a prime, convenient location, which is highly appreciated by guests. Positioned near the town center and Luton Mall, it caters well to shopping enthusiasts. Its excellent connectivity to the train station, a short 15-minute drive to the airport and proximity to the bus station make it ideal for travelers on tight schedules. The neighborhood is filled with eateries and shops, offering ample choices right at guests' doorsteps. Despite being situated on a busy road, the hotel’s affordability and strategic location make it an attractive option for those exploring the city or needing a short stay.
The staff at Stuart Hotel receive consistent praise for their friendly, professional demeanor and helpfulness. The 24/7 reception ensures that guests receive prompt assistance at any time, contributing to a pleasant stay. Specific staff members, like Stella and the night manager Ali, are often commended for their exceptional service. The cleaning staff also receive positive mentions for their helpful and polite nature, adding to the welcoming atmosphere that many guests enjoy.
WiFi at the Stuart Hotel garners largely positive reviews. Fast internet speed and good coverage throughout the premises make it convenient for guests to stay connected and access online services without hassle. While some occasional issues with connectivity are noted, the overall sentiment leans towards satisfaction with the hotel's internet services.
When it comes to beds, reviews are mixed, though there is a notable amount of positive feedback. Many guests describe the beds as comfortable, clean and conducive to a good night's sleep. The clean bed linens and cozy atmosphere contribute to a restful experience. However, there are some mentions of broken beds, protruding springs and beds being either too hard or uncomfortable, indicating a need for better consistency in bed quality.
Despite the presence of some redeeming qualities such as the spaciousness and amenities of some rooms, cleanliness and maintenance emerge as recurring issues. Reports of dirty carpets, stained bed frames, mold, unpleasant odors and poor bathroom conditions indicate significant areas for improvement. Noise from traffic and corridors also detracts from the comfort level. These cleanliness and maintenance concerns need urgent attention to meet the guests' expectations.
In summary, while Stuart Hotel excels in location, staff service and WiFi quality, it faces challenges in room cleanliness, maintenance and bed comfort. Addressing these issues could significantly enhance the overall guest experience.
The staff at Stuart Hotel receive consistent praise for their friendly, professional demeanor and helpfulness. The 24/7 reception ensures that guests receive prompt assistance at any time, contributing to a pleasant stay. Specific staff members, like Stella and the night manager Ali, are often commended for their exceptional service. The cleaning staff also receive positive mentions for their helpful and polite nature, adding to the welcoming atmosphere that many guests enjoy.
WiFi at the Stuart Hotel garners largely positive reviews. Fast internet speed and good coverage throughout the premises make it convenient for guests to stay connected and access online services without hassle. While some occasional issues with connectivity are noted, the overall sentiment leans towards satisfaction with the hotel's internet services.
When it comes to beds, reviews are mixed, though there is a notable amount of positive feedback. Many guests describe the beds as comfortable, clean and conducive to a good night's sleep. The clean bed linens and cozy atmosphere contribute to a restful experience. However, there are some mentions of broken beds, protruding springs and beds being either too hard or uncomfortable, indicating a need for better consistency in bed quality.
Despite the presence of some redeeming qualities such as the spaciousness and amenities of some rooms, cleanliness and maintenance emerge as recurring issues. Reports of dirty carpets, stained bed frames, mold, unpleasant odors and poor bathroom conditions indicate significant areas for improvement. Noise from traffic and corridors also detracts from the comfort level. These cleanliness and maintenance concerns need urgent attention to meet the guests' expectations.
In summary, while Stuart Hotel excels in location, staff service and WiFi quality, it faces challenges in room cleanliness, maintenance and bed comfort. Addressing these issues could significantly enhance the overall guest experience.
Hotel near Golf Courses
This hotel is located in Luton, making it a simple and accessible base for golfers looking to explore local courses and amenities.
Small Hotel
Guest Reviews
Stuart Hotel boasts a strategic and convenient location that caters to various travel needs. Positioned not far from the town center, it also enjoys close proximity to the Luton Mall, making it ideal for shopping enthusiasts. Guests appreciate its excellent accessibility to the train station and its brief 15-minute drive to the airport, making it a fantastic option for those catching early or late flights. Additionally, the hotel is within walking distance from the bus station, further enhancing its convenience. The neighborhood is rich with restaurants and shops, giving guests ample choices right at their doorstep. Despite being situated on a busy road, the affordability and good location make Stuart Hotel a practical choice for both short stays and city explorations. Overall, Stuart Hotel earns high marks for its superb location, central to key transport links and local amenities.
The rooms at Stuart Hotel receive mixed reviews from guests with a few positive comments sprinkled among numerous criticisms. On the brighter side, some guests found their rooms to be spacious, comfortable and even large in floor area with amenities like big TVs and adequate bedding. A few guests mentioned their rooms being clean and tidy, offering pleasant stays close to Luton Mall.
However, many guests reported serious issues that can't be overlooked. Several reviews highlighted cleanliness problems, including dirty carpets, stained bed frames, worn-out bedding and moldy window frames. The smell in many rooms was described as bad or moldy with some reports of cigarette and weed odors. Temperature control seemed to be a major issue as well with complaints about freezing or extremely hot rooms, broken heaters and non-functional air conditioning units.
The condition of bathroom facilities in the rooms was frequently criticized. Guests mentioned mouldy shower curtains, broken tiles, rust-stained sinks and bathtubs with holes. Many reported an overall shabby and outdated appearance with superficial cleaning, broken lights and deteriorating fixtures.
Lastly, noise was a common complaint with thin windows allowing traffic noise to seep in and noisy corridors disturbing sleep. Overall, while Stuart Hotel's rooms do have some redeeming qualities like size and occasional comfort, there are significant issues concerning cleanliness, maintenance and basic facilities that need urgent attention.
Stuart Hotel presents a mixed experience when it comes to the comfort of its beds with many guests finding the beds to be comfortable and conducive to a good night's sleep. Phrases like "super comfortable beds," "comfortable clean bed with clean towels," and "good beds" highlight the positive feedback about the bedding. Guests appreciated the clean and cozy atmosphere provided by the comfortable and well-maintained sheets and towels.
However, the reviews also bring to light some inconsistencies. There are mentions of broken beds, mattresses with springs popping out and beds being described as "very hard" or "old and uncomfortable." These issues seemed to cause significant discomfort for some guests with specific complaints about the springs causing irritation and the general state of disrepair in some rooms.
Overall, while a good number of guests had a positive and restful experience with the beds at Stuart Hotel, the feedback indicates a need for the management to address the concerns related to older and broken mattresses to ensure a consistently comfortable stay for all guests.
The Stuart Hotel has received mixed reviews regarding its cleanliness with a significant number of guests expressing concerns. Common issues noted include dirty windows, lifts, corridors and communal areas. Many guests mentioned an unpleasant smell throughout the hallways, corridors and rooms with reports of damp smells, cigarette and marijuana odors and a general sense of decay. Mold was frequently cited, appearing on walls, windows and in bathrooms.
Several reviews highlighted the poor state of the bathrooms, including dirty toilets, stained bathtubs and limescale buildup in showers. Some guests commented on the lack of basic amenities such as toiletries and clean towels with instances of trash and crumbs left behind in the rooms.
However, not all feedback was negative. A few guests found their rooms to be clean with tidied-up spaces and clean bed linen. The hotel also has staff members like the cleaning lady named Pel who were mentioned positively. Despite these positive snippets, the overarching sentiment is that the hotel requires significant cleaning efforts and maintenance upgrades to meet standard expectations. The overall experience suggests that the cleanliness and upkeep of the Stuart Hotel fall below desirable levels for a comfortable stay.
The Stuart Hotel consistently receives praise for its friendly, professional and immensely helpful staff. Guests often highlight that the reception is staffed 24/7, ensuring prompt assistance at any hour. The staff's warm and accommodating nature is frequently mentioned with specific kudos given to individuals like Stella and the night manager Ali for their exceptional service. Many guests appreciated the staff's willingness to assist with tasks such as booking taxis, changing rooms and carrying luggage to higher floors.
Despite a few mentions of unprofessionalism and language barriers at the front desk, the majority of reviews emphasize the staff's politeness, friendliness and eagerness to go above and beyond to enhance the guest experience. Cleaning staff also receive positive remarks for their helpfulness and polite demeanor. The consistent friendly and welcoming atmosphere created by the staff plays a significant role in making guests feel comfortable and well-cared for during their stay at the Stuart Hotel.
The WiFi experience at Stuart Hotel has generally received positive feedback from guests. Many appreciated the fast internet speed and good coverage throughout the hotel, making it convenient to maintain communication and access online services. Guests noted that the internet quality was reliable and added value to their stay. While there were occasional mentions of no WiFi availability and bad connection, the overall sentiment leaned towards satisfaction with the hotel's internet services.
Location Show Map
Location
Rooms
However, many guests reported serious issues that can't be overlooked. Several reviews highlighted cleanliness problems, including dirty carpets, stained bed frames, worn-out bedding and moldy window frames. The smell in many rooms was described as bad or moldy with some reports of cigarette and weed odors. Temperature control seemed to be a major issue as well with complaints about freezing or extremely hot rooms, broken heaters and non-functional air conditioning units.
The condition of bathroom facilities in the rooms was frequently criticized. Guests mentioned mouldy shower curtains, broken tiles, rust-stained sinks and bathtubs with holes. Many reported an overall shabby and outdated appearance with superficial cleaning, broken lights and deteriorating fixtures.
Lastly, noise was a common complaint with thin windows allowing traffic noise to seep in and noisy corridors disturbing sleep. Overall, while Stuart Hotel's rooms do have some redeeming qualities like size and occasional comfort, there are significant issues concerning cleanliness, maintenance and basic facilities that need urgent attention.
Beds
However, the reviews also bring to light some inconsistencies. There are mentions of broken beds, mattresses with springs popping out and beds being described as "very hard" or "old and uncomfortable." These issues seemed to cause significant discomfort for some guests with specific complaints about the springs causing irritation and the general state of disrepair in some rooms.
Overall, while a good number of guests had a positive and restful experience with the beds at Stuart Hotel, the feedback indicates a need for the management to address the concerns related to older and broken mattresses to ensure a consistently comfortable stay for all guests.
Cleanliness
Several reviews highlighted the poor state of the bathrooms, including dirty toilets, stained bathtubs and limescale buildup in showers. Some guests commented on the lack of basic amenities such as toiletries and clean towels with instances of trash and crumbs left behind in the rooms.
However, not all feedback was negative. A few guests found their rooms to be clean with tidied-up spaces and clean bed linen. The hotel also has staff members like the cleaning lady named Pel who were mentioned positively. Despite these positive snippets, the overarching sentiment is that the hotel requires significant cleaning efforts and maintenance upgrades to meet standard expectations. The overall experience suggests that the cleanliness and upkeep of the Stuart Hotel fall below desirable levels for a comfortable stay.
Staff
Despite a few mentions of unprofessionalism and language barriers at the front desk, the majority of reviews emphasize the staff's politeness, friendliness and eagerness to go above and beyond to enhance the guest experience. Cleaning staff also receive positive remarks for their helpfulness and polite demeanor. The consistent friendly and welcoming atmosphere created by the staff plays a significant role in making guests feel comfortable and well-cared for during their stay at the Stuart Hotel.
Wi-Fi
No, Stuart Hotel doesn't have any pool.
No, a spa isn't available at Stuart Hotel.
No, Stuart Hotel doesn't allow dogs.
No, parking facilities aren't available at Stuart Hotel.
No, Stuart Hotel doesn't have a gym.
Location Show Map
More Options
