Lyon, 21 rue Royale45.770832,4.837335(Show on Map)
7.6
Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
21Royale, nestled in the heart of Lyon, offers guests a charming and convenient base for exploring the city's vibrant culture and historic sites. The location is consistently praised for its strategic positioning, allowing easy access to main attractions, culinary delights, and public transportation, all set in a lively yet tranquil neighborhood. The beautiful period building provides an authentic touch, complete with stunning river views, elevating the overall guest experience.
The accommodations at 21Royale are noted for their modern aesthetics and comfort. Guests enjoy the cozy and well-furnished apartments, highlighting features such as high ceilings and expansive French windows. Despite minor inconveniences like accessibility issues with the mezzanine bedroom and some wear and tear, the apartments are generally comfortable and well-equipped.
Cleanliness at 21Royale generally receives positive feedback, with the property maintained in a clean and stylish state. The professional cleaning services are praised, although occasional issues like dust and pests have been noted. The staff, while receiving mixed reviews, are often described as responsive and helpful, with some aspects of communication needing refinement to enhance guest interactions.
One area consistently highlighted for improvement is the Wi-Fi service, which many guests found unreliable. However, excellent soundproofing ensures a quiet environment, contributing positively to the stay. The comfort of the beds is another appreciated aspect, with quality bedding commonly noted, although some found the mattresses a bit firm.
Overall, 21Royale provides good value for travelers eager to immerse themselves in Lyon's bustling life. While not luxurious, it offers a cozy and practical option for visitors. Addressing areas such as cooking equipment availability, Wi-Fi connectivity, and staff communication could further enhance the guest experience. With its central location and appealing design, 21Royale remains an appealing choice for a cost-effective and enjoyable stay in Lyon.
Historic
Nightlife
Room Types
Two-Bedroom Apartment Saint ExuperyThe 2-bedroom apartment features an open-plan living area with cable TV, a DVD player and an iPod dock. The kitchen is fully equipped. The bathroom has a shower and a hairdryer.
Studio Andre Marie AmpereThis studio features an open-plan living area with cable TV. The kitchen is fully equipped and the bathroom has a shower and a hairdryer.
Loft BroteauxThis Scandinavian-style apartment is located on the 3rd floor and offers views of the courtyard. It includes a sleeping area with a double bed on a mezzanine level, a living room with a sofa bed and an office area with a desk and a sofa bed for one person. There is a kitchenette and a bathroom with a walk-in shower and a toilet.
Loft BellecourThis Scandinavian-style apartment is located on the 3rd floor and offers views of the courtyard. It includes a sleeping area with a double bed and a sofa bed for one person on a mezzanine level. There is a living room with a sofa bed and a kitchenette. The private bathroom has a walk-in shower and a separate toilet.
Duplex Apartment FRERES LUMIERESThis apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. Guests can make meals in the kitchen that is equipped with a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment features parquet floors, a seating area with a flat-screen TV with cable channels, air conditioning, a washing machine, as well as a coffee machine. The unit offers 2 beds.
Apartment Le SoufflotThis apartment includes 1 living room, 2 separate bedrooms and 1 bathroom with a walk-in shower and free toiletries. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment has parquet floors, a seating area with a flat-screen TV with cable channels, a washing machine, a coffee machine, as well as a dining area. The unit has 3 beds.
Apartment - Ground Floor PAULINE JARICOTThis apartment comes with 1 living room, 1 separate bedroom and 2 bathrooms with a shower and free toiletries. The apartment's kitchen is available for cooking and storing food. The apartment has parquet floors, a seating area with a flat-screen TV, a dining area, a wardrobe, as well as a sofa. The unit has 3 beds.
Apartment - Ground Floor LASSAGNEThis apartment comprises 1 living room, 2 separate bedrooms and 1 bathroom with a shower and free toiletries. The apartment's kitchen is available for cooking and storing food. The apartment features parquet floors, a seating area with a flat-screen TV, a dining area, a wardrobe, as well as a sofa. The unit offers 3 beds.
About 21Royale
Registry or License or Notification Number: 6938012450547, 6938112351540, 6938112423794, 6938112440820, 6938112450619, 6938112797146, 6938112797245
Guest Reviews
7.6
Good
Review Summaries
Location
Nestled in the heart of Lyon, 21Royale offers a quintessential experience for those looking to delve into the city's vibrant culture. The hotel's location receives high praise for its convenience and charm, providing guests easy access to the main attractions and historic sites of the city. Visitors appreciate the proximity to a plethora of exceptional restaurants, bars, and shops, making it a breeze to explore the local culinary and social scene. The property itself is a beautiful period building, noted for its high ceilings and historical ambiance that bring an authentic touch to your stay. Furthermore, it is strategically positioned near public transportation, with metro stations just a short walk away, ensuring seamless travel throughout Lyon. Guests are consistently pleased with the ease of access and the lively, yet tranquil, neighborhood life. With stunning views, especially of the Rhône River, and a setting in places like Croix-Rousse and near landmarks such as the Opera and Hotel de Ville, 21Royale ensures a stay that blends comfort and convenience in a truly superb location.
Rooms
Situated in an enviable location, 21Royale offers an apartment experience that combines comfort and modern aesthetics. Guests particularly appreciate the cozy feel of the apartment, enhanced by its tasteful furnishings and expansive French windows offering captivating views of the river. Designed to accommodate up to three people comfortably, the apartment boasts high ceilings which contribute to a spacious ambiance.
Despite these positive attributes, there are certain areas that could be improved to enhance guest stay. The loft-style mezzanine bedroom, while unique, may pose accessibility challenges due to its low ceiling and sporty access, making it less practical for certain guests. In terms of amenities, details such as the absence of coffee pods, unclear inventory instructions, and cumbersome stovetop operation have been minor inconveniences.
The bathroom, though modern, lacks windows and is a bit noisy, which may detract slightly from the overall experience. Additionally, the apartment shows signs of wear, with the bedding, sofa bed, and floor condition needing attention for improved comfort. Nevertheless, guests have noted that despite these issues, the apartment remains generally comfortable and well-equipped.
21Royale’s strategic location offers guests the convenience of exploring the city, adding value to their stay. Guests enjoy the vibrant surroundings, although evening and nighttime noise from the building's door can be a disturbance. With some refreshing, this apartment has the potential to further impress its visitors and deliver a memorable stay.
Beds
Guests at 21Royale generally appreciate the comfort of the beds, noting that the bedding is of good quality and contributes to an enjoyable stay. Many found the beds comfortable, and the use of stylish design elements in the apartments, such as recessed ceilings and galleries, added to the overall appeal. However, there are mixed opinions regarding certain aspects. Some guests mentioned the mattresses as being on the harder side, with occasional sagging, while a few found the sofas used as beds to be less comfortable than expected. The pillows were sometimes described as flat, indicating room for improvement in that area. Despite these minor drawbacks, the accommodations were largely deemed clean and well-appointed, with an emphasis on the comfort of both the beds and sofa beds, making for a pleasant experience overall.
Cleanliness
21Royale receives mixed feedback regarding cleanliness, with numerous positive mentions highlighting the spacious, clean, and stylish aspects of the accommodations. Many guests noted that the apartments are modern, well-furnished, and maintained in a generally tidy state. The sheets and indoor spaces are often described as very clean, and the professional cleaning services are praised for their thoroughness. Guests appreciate the welcoming atmosphere and tasteful decor, adding to the overall comfort.
However, several guests reported issues such as dust accumulation, particularly in high areas, and instances of mold, particularly in refrigerators. Some apartments had not been cleaned properly before guest arrivals, revealing dirty floors, a slow shower drain, and unpleasant odors. Specific reports of pests like ants and mosquitoes were noted, impacting the stay quality for some visitors.
Despite these setbacks, the secure and central location of 21Royale, combined with its elegant building and quiet interior, add significant appeal. Responsive staff members also enhance the guest experience, showing a willingness to address and resolve issues as they arise.
Staff
The reviews for 21Royale offer a mixed perspective on the staff interaction. Several guests appreciated the responsiveness and helpfulness of the host, noting that the host was willing to assist with issues such as buying additional cutlery and reimbursing for cleaning expenses. The owner of the establishment was also highlighted as extremely helpful, providing clear instructions on reaching the apartment and maintaining efficient communication. Self check-in procedures were praised as exceptionally detailed and easy to follow, contributing to a smoother arrival experience.
However, some guests encountered challenges with communication, describing it as confusing and occasionally anxiety-inducing due to delayed responses or lack of personal contact. The use of multiple door codes for apartment access and the complex registration process were also pointed out as areas needing improvement. While some staff members like the cleaning team and caretaker were dedicated and solved problems effectively, others seemed practically non-existent at times, creating an impression of inconsistency in service. Overall, while there are evident strengths in the helpfulness and quick response of some staff members, there remains room for improvement in communication and logistical ease to enhance guest experiences further.
Wi-Fi
Navigating through the digital landscape at 21Royale seems to be a challenge for many guests, as reviews consistently point out issues with the hotel's Wi-Fi service. Numerous guests reported that the connectivity was either problematic or entirely nonfunctional during their stays. Descriptions of the internet as slow, unreliable, and nearly non-existent are frequent, with some visitors encountering mismatched passwords and a lack of clear instructions on how to connect. While there were occasional successes with mobile data as a backup, the overall sentiment is that the Wi-Fi service requires significant improvement to meet guests' expectations. Despite this recurring issue, the hotel successfully maintained a quiet environment with efficient soundproofing against external noise. Nonetheless, travelers relying on internet connectivity might need to consider these points before booking.
3 Star
Situated in a prime location, 21Royale offers admirable value for those eager to explore the vibrant city of Lyon. Visitors consistently highlight its central setting, making it a convenient and comfortable choice for travelers. The accommodations themselves, housed in a well-preserved older building, showcase a bright and modern design that brings a cozy atmosphere to guests.
While the apartments are not lavish, they are noted for being clean, functional, and serving as a suitable base for sightseeing. Guests appreciate the sense of space despite the compact nature of the rooms, remarking its ability to deliver a homey feeling in a bustling metropolis.
Despite the positives, there are several noted areas for improvement. The lack of essential cooking equipment, such as sufficient pots and pans, calls for attention, particularly for larger groups. There were also reports of missing items like knives and sofa parts, affecting the overall convenience of the stay. Additionally, guests have expressed a need for better stocking of essentials such as toilet paper, as these were insufficiently provided.
The absence of personal reception might be worth noting for those who prioritize interactions with hotel staff; however, many seemed undeterred by this aspect owing to the focus on location and pricing. All in all, while not luxurious, 21Royale presents itself as a desirable option for travelers seeking a cost-effective stay in the heart of Lyon.
FAQ
No, 21Royale doesn't have any pool.
No, a spa isn't available at 21Royale.
No, 21Royale doesn't allow dogs.
No, parking facilities aren't available at 21Royale.
