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Summary of reviewsKeystone Hôtel & Spa in Lyon is highly praised for its strategic location, particularly beneficial for exploring the vibrant Confluence district. Its proximity to tram stops, a large shopping center, museums, and diverse dining options makes it ideal for both leisure activities and business needs. The slightly removed position from core tourist spots is countered by excellent public transport links, ensuring easy access to the city's attractions. Guests highlight the hotel's clean, stylish accommodations, and friendly staff, making it a comfortable and practical base.
The breakfast at Keystone Hôtel & Spa is a standout feature, consistently commended for its generous offerings and high-quality selections. The diverse buffet includes both continental and international options, with fresh and varied selections including local and homemade products. The attentive and friendly breakfast staff add to the positive experience, although some have noted the breakfast room's small size and limited daily variations.
Rooms in the hotel receive mostly positive feedback, with guests appreciating their cleanliness, comfort, and modern aesthetic. The spaciousness, elegant decor, and functional furnishings are frequently noted, alongside very comfortable bedding contributing to restful sleep. Some rooms feature terraces or balconies with garden views, enhancing the tranquil environment, although the occasional comment about smaller bathroom sizes is mentioned.
The hotel's cleanliness impresses guests, earning praise for its pristine and tastefully decorated spaces. The friendly staff further enhances the guest experience, ensuring a pleasant ambiance. A few minor issues, such as stained carpets and occasional lapses in room cleaning, are mentioned, but overall, the hotel's commitment to cleanliness and superb service remains evident.
Staff at Keystone Hôtel & Spa are highlighted for their outstanding service, providing a warm and welcoming atmosphere. Their dedication to guest satisfaction, responsiveness, and professionalism earn them high praise, contributing significantly to the hotel's positive reputation.
The spa is a notable highlight, with guests appreciating the complimentary access and quality facilities, including a jacuzzi and hammam. Despite its smaller size, the spa offers a relaxing and rejuvenating experience, though it can become crowded during peak times.
Beds at the hotel are frequently praised for their exceptional comfort, contributing to a serene and relaxing atmosphere. The combination of comfortable mattresses and an overall quiet environment ensures an optimal setting for a restful retreat.
Overall, Keystone Hôtel & Spa is a promising and well-regarded choice for both leisure and business travelers, with minor areas for improvement noted. Its elegant design, dedicated staff, and convenient location make it a preferred option for those seeking comfort and quality during their stay in Lyon. Show more
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Hotel with Spa
This 4-star hotel provides a spa area with a jacuzzi and hammam, accessible to guests. It also offers Sothys treatments and a well-equipped fitness area, adding value to the wellness offering.
Hotel with EV Charging Stations
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Accessible Hotel
4-Star Hotel
Room Types
Standard RoomOffering free toiletries, this single room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned single room offers a flat-screen TV with streaming services, soundproof walls, a coffee machine, a wardrobe as well as a quiet street view. The unit has 1 bed.
Double Room with City ViewProviding free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with streaming services, soundproof walls, a coffee machine, a wardrobe as well as city views. The unit offers 1 bed.
Double Room with Garden ViewOffering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with streaming services, soundproof walls, a coffee machine, a wardrobe as well as garden views. The unit has 1 bed.
Double Room with TerraceThis air-conditioned double room includes a flat-screen TV with streaming services, a private bathroom as well as a terrace with city views. The unit offers 1 bed.
Executive Double RoomFeaturing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room features a flat-screen TV with streaming services, soundproof walls, a coffee machine, a wardrobe as well as city views. The unit has 1 bed.
Guest Reviews
Location
Keystone Hôtel & Spa boasts an enviable location in Lyon, particularly for those looking to explore the vibrant Confluence district. The hotel is strategically positioned close to several tram stops, offering easy access to both the city's cultural sites and modern conveniences. Guests appreciate its proximity to a large shopping center, museums, and numerous dining options, making it an ideal choice for both leisure and practicality. The area is noted for being relativity tranquil, yet still centrally situated for sightseeing and business needs. The nearby parking options add to the convenience for those traveling by car. Though slightly distanced from the core tourist spots, the efficient public transport connections ensure that the key attractions of Lyon are just a tram ride away. The friendly staff and clean, stylish accommodations make it a comfortable base for a pleasant stay in this dynamic city.
Breakfast
The breakfast experience at Keystone Hôtel & Spa in Lyon is frequently praised by guests for its generous offerings and high-quality selections. Many reviews describe the breakfast as complete, hearty, and spectacular, with a diverse range of options that cater to both continental and international tastes. Guests appreciate the constant replenishment of the breakfast buffet, ensuring a fresh and varied selection of both hot and cold foods, including pastries, cheeses, fruits, and drinks. The inclusion of local and even homemade products adds a unique touch, and the staff at the breakfast service are noted for being attentive and friendly. Although there are mentions of a small breakfast room and some monotony in the daily variations, the overall experience is marked by ample variety and excellent quality, making it a standout aspect of a stay at this modern, hospitable hotel.
Rooms
Keystone Hôtel & Spa offers a predominantly positive experience for guests when it comes to the rooms. The hotel's rooms are consistently praised for their cleanliness, comfort, and modern aesthetics. Many guests appreciate the spaciousness, elegant decor, and functional furnishings, with several mentioning the well-equipped nature of the rooms, including coffee machines and other amenities.
The bedding is frequently highlighted as very comfortable, contributing to a restful sleep, and many rooms offer pleasant views of the garden or courtyard, enhancing the tranquil environment. Despite some comments about smaller room sizes, particularly the bathrooms, the overall layout and design seem to compensate well, making them suitable for shorter stays.
The hotel also benefits from its serene atmosphere, as rooms are often described as quiet and peaceful. The presence of terraces and balconies in some rooms adds to the appeal, providing guests with private outdoor space. Moreover, the strategic location of the hotel, with easy access to public transportation, adds a layer of convenience to its appeal.
Overall, Keystone Hôtel & Spa appears to provide a well-rounded accommodation experience, blending comfort, style, and practicality, albeit with some minor space constraints in certain room configurations.
Beds
Nestled in a beautiful setting, Keystone Hôtel & Spa receives glowing praise for the comfort of its beds, a highlight for many guests. The majority of visitors find the mattresses exceptionally comfortable, often describing their experience as extremely or luxuriously comfortable. The quality of the bedding adds to this positive experience, frequently mentioned as very comfortable or excellent, creating a restful retreat after a day of exploring. Some guests have noted that individual preferences can affect comfort, with a few finding the beds a tad hard. However, these instances are in the minority, overshadowed by a sea of positive feedback that celebrates both the beds and bedding as outstanding, enhancing the overall serene and relaxing atmosphere of this charming hotel. The quiet environment of the rooms further complements the experience, ensuring an optimal setting for a good night's sleep. Overall, Keystone Hôtel & Spa earns high marks for its commitment to guest comfort, underscoring its reputation as a cozy and accommodating getaway.
Cleanliness
Keystone Hôtel & Spa has consistently impressed guests with its impeccable cleanliness and modern aesthetic. The hotel stands out in its vicinity for maintaining a spotless environment, evident from the beautifully furnished and well-organized rooms. Guests frequently highlight the spaciousness and comfort offered by the clean rooms, with many appreciating the calm and tranquil atmosphere that complements the pristine surroundings. The quality of the bedding is often noted as excellent, contributing to a restful stay.
The hotel itself is celebrated for its cleanliness, offering tastefully decorated, fresh-looking spaces. The staff, often described as friendly and pleasant, adds to the overall positive experience. The location is ideal, easily accessible with convenient transportation links, making it a perfect sanctuary after a day of exploring.
While the establishment generally earns high praise for its cleanliness, a few reviewers have noted areas for improvement, such as stained carpets in the hallways and occasional lapses in room cleaning. Despite these minor setbacks, the hotel remains a favored choice for its commitment to cleanliness, cozy environment, and superb service.
Staff
The Keystone Hôtel & Spa consistently impresses guests with its outstanding staff, whose dedication to service shines through every interaction. Visitors can expect a friendly and welcoming atmosphere, marked by attentive and accommodating personnel eager to ensure a pleasant stay. The staff are known for their exceptional kindness, consistently responsive to guests' needs and ready to assist with a smile, no matter the time or request. Whether helping with transportation logistics or going the extra mile to organize a surprise, the hotel's commitment to personalized service creates an inviting environment. A standout feature noted by multiple guests is the warm reception upon arrival, setting a positive tone for the remainder of their stay. Attentive and proactive, the team ensures comfort and satisfaction, contributing to a memorable experience. The superb service levels make guests feel valued and well-treated, earning the staff high praise across reviews for their professionalism and genuine approachability.
Spa
The Keystone Hôtel & Spa is often noted for being a splendid retreat with its spa offerings as a significant highlight. Guests appreciate the inclusion of spa access at no extra cost, considering it a considerable advantage. The spa facilities, including a jacuzzi and hammam, have received praise for their quality, offering a relaxing and rejuvenating experience. Visitors frequently describe the wellness area as comfortable and pleasant, ideal for unwinding. Despite being smaller in scale, the spa provides a safe and cozy environment, although it can become crowded at peak times. Some guests have enjoyed private and tranquil spa sessions, especially during off-peak hours. While the wellness area may not resemble the expansive setups found in German hotels, it still delivers a satisfying experience with its whirlpool and steam sauna features. However, be mindful that reservations might be challenging due to high demand. The warm welcome and overall enjoyment of the spa contribute to its favorable reputation among guests.
4 Star
Keystone Hôtel & Spa, a newly opened establishment, has been drawing attention with its inviting atmosphere and commendable hospitality. The friendly and amiable staff, consistently praised by visitors, enhance the overall experience, fostering a welcoming environment. For couples, the spa services, particularly the couples massage, come highly recommended, providing a relaxing escape.
While the hotel's newness shines through, some aspects are noted as needing attention. Certain reviews point out a discrepancy with its 4-star rating, citing issues such as room cleanliness and the availability of amenities like courtesy trays and replenishment of bottled water. Despite these minor setbacks, the hotel stands out for its promising potential and comfortable ambiance.
In conclusion, Keystone Hôtel & Spa holds promise with its dedicated team and satisfying spa services, though some operational tweaks could elevate its status fully in line with its 4-star aspirations.
Business
Keystone Hôtel & Spa in Lyon stands out as a premier choice for business travelers, offering a modern and stylish ambiance complemented by very nice and comfortable rooms. Its strategic location proves optimal for those attending meetings in the city, particularly in the Confluence area, providing convenient proximity to key business destinations while remaining slightly removed from the bustling tourist zones.
Widely favored by guests on business trips, the hotel is described as a perfect destination for business stays, combining elegance with practicality. The helpful staff and quality breakfast contribute to a smooth and pleasant experience for guests looking to balance work with comfort. Despite its many strengths, some guests noted the absence of an iron, which could be a consideration for those needing to maintain professional attire during extended visits.
Keystone Hôtel & Spa indeed provides an ideal setting for business travelers, offering a tranquil haven in a city where such options are limited. Its thoughtful design, tranquil sleeping environment, and attentive service make it a preferred spot for business visitors seeking comfort and convenience during their stay in Lyon.
No, Keystone Hôtel & Spa doesn't have any pool.
Yes, a spa is available at Keystone Hôtel & Spa.
Yes, Keystone Hôtel & Spa welcomes dogs.
No, parking facilities aren't available at Keystone Hôtel & Spa.