Macau, Rua do Visconde Paco de Arcos22.197026,113.536145(Show on Map)
8.5
Very Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout datesSun, 02 Aug - Mon, 03 Aug02 Aug - 03 Aug
1 Room2 Guests
Info
Summary of reviews
Sofitel Macau At Ponte 16 is a highly recommended hotel due to its prime location, reasonable room rates and excellent customer service. The hotel is conveniently located in the heart of Macau's old town within walking distance of popular sightseeing spots and eateries. Guests loved the amazing selection of fresh fruit, patisserie and Chinese and European cooked breakfast offered at the hotel. The rooms are clean, comfortable and spacious with some offering great views of the city or the river. The hotel is spotlessly clean and tidy with no major complaints about cleanliness. The staff is known for their excellent customer service, going above and beyond to make guests feel comfortable and special. The pool offers a relaxing and peaceful atmosphere, perfect for a refreshing swim or sunbathing on comfortable lounge chairs. Overall, Sofitel Macau At Ponte 16 offers great service, comfortable accommodation and stunning views for a memorable stay in Macau.
Categories
Honeymoon
Located in the historic Inner Harbour area, offering a different perspective of Macau. Features a blend of French and Portuguese design and provides charming views, appealing to couples seeking cultural ambiance.
Casino
This upscale hotel features an in-house casino which offers a wide variety of games, such as Baccarat, Blackjack, 250 slot machines, and much more.
Spa
Sofitel Macau At Ponte 16 has a spa that provides various treatments for relaxation and well-being.
Family
Sofitel Macau At Ponte 16 offers spacious rooms and is located near historical sites. It provides family-friendly amenities and dining options.
Romantic
The Sofitel Macau At Ponte 16 provides a blend of French elegance and Macanese charm, offering a romantic and sophisticated experience. It features stunning views, gourmet dining, and a luxurious spa, perfect for couples seeking a special getaway.
Pool
Sofitel Macau At Ponte 16 offers a pool where guests can relax under the sun with views of boats on the river. The pool is illuminated at night, complementing the city skyline, and guests can enjoy refreshments from the nearby Mistral Restaurant.
Panoramic View Pool
Outdoor Pool
Business
Sofitel Macau At Ponte 16 offers essential business facilities and services, making it a convenient option for business travelers. The hotel provides comfortable accommodations and necessary amenities for a productive stay.
Accessible
This hotel offers wheelchair accessibility throughout its grounds and provides roll-in showers.
5 Star
Sofitel Macau At Ponte 16 is a luxurious hotel with fantastic service. It is a great place to stay at the old part of town, but with the same luxury as Cotai. Booking the room with breakfast and lounge access is worth every extra dollar.
Luxury
Parking
Outdoor Pool
Panoramic View Pool
Room Types
Luxury King Room with River ViewThis double room features an electric kettle, bathrobe and DVD player.
Luxury King Room with Privilege BenefitThe spacious double room offers air conditioning and a minibar, as well as a private bathroom boasting a walk-in shower and a bath. The unit has 1 bed.
Superior King Room with City ViewA very personal realm of elegance tempered with comfort. The sleek yet user-friendly French design has subtle Macanese-Chinese touches to create a sense of place. The timeless white and dark wood decor is relieved by subtle cream accent to provide a space that is as relaxing or as lively as you care to make it. All the five-star international features can be taken for granted with the addition of Sofitel’s MyBed™ combined with your personal selection from our Pillow Menu to provide the best possible night’s rest.
Superior King Room with Privilege BenefitProviding free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a minibar, a coffee machine, a safe deposit box as well as city views. The unit offers 1 bed.
Prestige King Suite with Privilege BenefitThe spacious suite features 1 bedroom and 1 bathroom with a walk-in shower and free toiletries. This suite is air-conditioned and has a flat-screen TV with cable channels, a minibar, a coffee machine and a safe deposit box. The unit offers 1 bed.
Junior King Suite with Privilege BenefitThe spacious suite provides air conditioning, a minibar, as well as a private bathroom featuring a walk-in shower and a bath. The unit offers 1 bed.
Luxury Twin Room with River View Panoramic Pearl River views provide endless diversion. The river was crucial to Macau’s early success as a trading hub and it is still an endlessly fascinating waterway where the details are always the same, yet constantly changing, like looking into a giant kaleidoscope.
Superior Twin Room with City ViewA very personal realm of elegance tempered with comfort. The sleek yet user-friendly French design has subtle Macanese-Chinese touches to create a sense of place. The timeless white and dark wood decor is relieved by subtle cream accent to provide a space that is as relaxing or as lively as you care to make it. All the five-star international features can be taken for granted with the addition of Sofitel’s MyBed™ combined with your personal selection from our Pillow Menu to provide the best possible night’s rest.
One-Bedroom Mansion with Privilege BenefitThe spacious suite features air conditioning, a minibar, as well as a private bathroom boasting a walk-in shower and a bath. The unit has 1 bed.
Two-Bedroom Mansion with Privilege BenefitThe spacious suite features 2 bedrooms and 1 bathroom with a walk-in shower and free toiletries. This suite is air-conditioned and has a flat-screen TV with cable channels, a minibar, a coffee machine and a safe deposit box. The unit offers 3 beds.
Guest Reviews
8.5
Very Good
Review Summaries
Location
Sofitel Macau At Ponte 16 has an excellent location in the heart of Macau's old town within walking distance of many popular sightseeing spots and eateries. Guests loved the convenience of being close to everything while still feeling like they were in the midst of the city's culture and history. The hotel offers a wonderful view of the harbor and some rooms even offer a view of the famous Macau Tower. There are plenty of transport links available to explore further out to the Cotai Strip or other destinations. Many visitors raved about the helpfulness and hospitality of the hotel staff, who were eager to respond to guests' needs. The hotel is considered an attractive option due to its prime location and reasonable room rates.
Breakfast
If you're staying at Sofitel Macau At Ponte 16, you'll want to make sure you try their breakfast. Reviewers have raved about the amazing selection of fresh fruit, patisserie and Chinese and European cooked breakfast. The beautiful breakfast buffet includes some of the best almond croissants in town. The buffet breakfast is described as excellent with a wide variety of delicious options. And if you upgrade to the executive floor, you'll have access to a convenient self-serve breakfast with drinks, afternoon tea and small bites available throughout the day. While some reviewers noted that there could be more options or higher quality at the buffet, overall the breakfast at Sofitel Macau At Ponte 16 is highly recommended.
Rooms
Sofitel Macau At Ponte 16 offers guests comfortable and spacious rooms, some with great views of the city or the river. The rooms are clean and well-equipped with comfortable beds and a variety of pillow options. Some guests enjoyed an upgrade to a Riverview or Mansion room, which was perfect for family gatherings. While some guests noted a slight oldness in the room decor or facilities, others praised the cleanliness and overall comfort of their stay. The hotel location and room specialness were particularly noted as positives. However, some guests did report noise transfer between rooms and outdated shower spaces. Overall, the hotel offers great service, comfortable accommodation and stunning views for a memorable stay in Macau.
Cleanliness
If you're looking for a spotlessly clean and tidy hotel, Sofitel Macau At Ponte 16 is the perfect choice. Guests had only positive things to say about the cleanliness of the hotel with many commenting on the size and comfort of the rooms, complete with great views. The bathrooms were also noted to be nice and clean. Dining areas were kept clean as well. The hotel's location is convenient and accommodations are complete and well-maintained. One guest was even satisfied with the provided L'Occitane toiletries. Overall, there were no major complaints about cleanliness, only one or two comments about needing even finer attention to detail in some areas. In general, expect a clean and well-cared for hotel experience at Sofitel Macau At Ponte 16.
Staff
The staff at Sofitel Macau At Ponte 16 are known for their excellent customer service with many guests noting that they go above and beyond to make their stay as comfortable and enjoyable as possible. Specific staff members were mentioned by name, including Simon, Alex, Fred, Leo and Charles, for their friendly and helpful attitude. The concierge service was also praised for their professionalism and willingness to book tables and cars and answer all queries with friendliness. Guests mentioned that the staff made them feel special with one guest even receiving a surprise upgrade for their anniversary. The front desk team was also noted for its efficiency and helpfulness. Though there were a few comments about slow check-in and service not being up to par, the overwhelming majority of reviews lauded the staff for their kind, friendly and professional demeanor.
Pool
The pool at Sofitel Macau At Ponte 16 offers a relaxing and peaceful atmosphere, perfect for a refreshing swim or sunbathing on the comfortable lounge chairs. While some guests found the pool to be smaller than expected from website photos, others describe it as a beautiful, clean and tranquil oasis. You can even enjoy a beverage from the poolside bar service while lounging by the water. The pool is open until late in the evening, providing the perfect escape during the day and a calming evening ambiance. Some guests also praised the quality of the capsule coffee machine available at noon, making for a perfect afternoon by the pool. While one guest mentioned a rude staff member, multiple guests have expressed positive experiences with the pool and its surroundings.
FAQ
Yes, Sofitel Macau At Ponte 16 has pool(s) that belong to one or more of the following categories: Panoramic View Pool, Outdoor Pool.
Yes, a spa is available at Sofitel Macau At Ponte 16.
No, Sofitel Macau At Ponte 16 doesn't allow dogs.
Yes, parking facilities are available at Sofitel Macau At Ponte 16.
