InfoSummary of reviewsBalneario de Leana is highly praised for its stunning location and serene surroundings. Conveniently situated close to necessary amenities and the beach, yet just a short drive from Fortuna, it offers guests beautiful mountain views and a calm atmosphere. The hotel's excellent facilities, highlighted by its relaxing pools and the friendly, attentive staff enhance the overall experience.
Cleanliness is a significant positive aspect with guests often noting how well-maintained and tidy the hotel is, despite minor issues such as a smell of humidity in some rooms. The staff receive consistent commendations for their kindness and professionalism, particularly during the check-in process and in the hotel restaurant, adding to the guests' positive experiences.
The spa is another highlight with guests frequently describing the spa pools as amazing and the facilities as complete and recently renovated. While there are occasional mentions of crowding and the perception that it might be overpriced for the number of services offered, the spa circuit and features like various water jets and spa baths contribute to a generally favorable impression.
The pools at Balneario de Leana are another feature that receives high praise. Guests love the variety, from the tranquil thermal pools to the summer-vibe-enhancing thermal beach. Both indoor and outdoor heated pools are available, ensuring that everyone can find a spot that suits their preferences. Cleanliness and maintenance of the pool areas are consistently highlighted, contributing to the guests' relaxation and rejuvenation.
Although the hotel excels in many areas, the dining experiences leave room for improvement. Breakfast is generally criticized for its lack of variety and quality with guests pointing out the absence of a buffet and the simplicity of the offerings. Dinner receives mixed reviews; while some appreciate the value, the fixed menu and often bland dishes fail to meet expectations for many. Opting for meals at the snack bar is suggested by some as a better alternative.
The rooms, while clean, are noted for being dated and in need of renovations. Guests have highlighted the lack of basic amenities and the inconvenience of television placements. Complaints about noise and inadequate comfort during the winter further indicate that the rooms could benefit from modernization to improve the overall guest experience.
In conclusion, Balneario de Leana offers a charming and relaxing retreat with its excellent location, cleanliness, spa and pool facilities. However, there is room for improvement in dining options and room amenities to ensure a consistently high-quality experience for all guests. Show more
