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Summary of reviewsHillside Inn in Madison has received widespread acclaim for various aspects of its service, making it a favored destination among visitors. Its location is often highlighted as a major draw, nestled ideally for exploring the city with breathtaking views of Main Street, the valley and the river from the balconies. Guests appreciate the convenience of being close to downtown attractions, all within easy walking distance.
The hotel's hillside setting offers picturesque vistas, consistently praised in reviews. This scenic charm is matched by the staff's exceptional friendliness and helpfulness, ensuring a pleasant experience for all. The staff’s dedication and professional service, from the front desk to housekeeping, significantly enhance the guest experience, making visitors feel well-cared for and valued.
Rooms at Hillside Inn strike a balance between modern convenience and historical charm. They are frequently commended for cleanliness and comfort with appealing touches such as bathroom amenities and luxurious linens. The balconies offering stunning views and in-room jetted tubs add an element of indulgence, creating a peaceful and cozy retreat. Despite minor criticisms about occasional road noise and small bathrooms, the overall ambiance and comfort receive high praise.
Breakfast at Hillside Inn is another well-received feature, described as delicious and abundant. The variety of items, including make-your-own waffles, is appreciated by guests and the scenic views from the breakfast area enhance the dining experience. Though there were a few remarks about the temperature and quality of certain items, most guests found the breakfast satisfying and convenient.
Maintaining exceptional cleanliness, the hotel's rooms and common areas are impeccably kept, contributing to a comfortable stay. The combination of caring staff, cleanliness, historical charm and scenic location makes Hillside Inn a highly recommended choice for travelers seeking a delightful stay in Madison. While opinions on the beds varied, from extremely comfortable to overly firm, the overall sentiment towards the inn remains overwhelmingly positive. Show more
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Categories
Hotel with Rooms With Fireplace
Hotel near Golf Courses
Family Friendly Hotel
Accessible Hotel
Room Types
King RoomOffering free Wi-Fi and a cable TV, this room is equipped with a refrigerator and tea and coffee-making facilities.
Double Room with Two Double BedsOffering free Wi-Fi and a cable TV, this room is equipped with a refrigerator and tea and coffee-making facilities.
Queen RoomOffering free Wi-Fi and a cable TV, this room is equipped with a refrigerator and tea and coffee-making facilities. A view of the river is also provided.
Standard Queen RoomOffering free Wi-Fi and a cable TV, this room is equipped with a refrigerator and tea and coffee-making facilities.
Queen Room with Spa BathOffering a balcony with a view and a spa bath, this room includes a cable TV and free Wi-Fi. A refrigerator and a coffee machine are also provided.
Guest Reviews
8.3
Very Good
Location
Nestled perfectly for exploring Madison, the Hillside Inn boasts an ideal location that guests find truly delightful. Whether overlooking Main Street, the valley or the river, the views from the balconies consistently receive high praise. Guests appreciate the hotel's proximity to downtown, allowing them to walk to various attractions with ease.
The inn's hillside setting provides a picturesque perspective of the city, making it a focal point for those who enjoy scenic vistas. Many reviewers highlight the beautiful, top-notch views as a standout feature of their stay.
The staff at Hillside Inn are also frequently commended for their friendliness and excellent service. Guests describe the staff as caring, helpful and dedicated to ensuring a pleasant experience. The cleanliness of the rooms, combined with historical charm and modern amenities, adds to the overall positive feedback. The included breakfast and the setting in which it is served also contribute to the inn’s appeal.
In summary, the Hillside Inn impresses with its convenient, scenic location, friendly staff and well-maintained facilities, making it a favored choice for visitors to Madison.
Breakfast
Hillside Inn offers a well-received breakfast, frequently described as delicious and abundant. Guests appreciate the variety of breakfast items, including eggs, sausages, waffles, bagels, toast, English muffins, packaged muffins, cereals, apples, yogurt, juice and coffee. The breakfast is not only satisfying but also well-served and the staff is noted for their helpful and kind demeanor.
Many guests highlight the convenience and appeal of the breakfast buffet style with particular praise for the make-your-own waffles. The breakfast area is often mentioned for its cleanliness and the beautiful, scenic views, adding an extra pleasure to the morning meal.
However, while many guests enjoyed the breakfast, some noted areas for improvement. There are comments about the temperature of the food with instances of cold scrambled eggs and a desire for hotter options. Fresh fruit availability and the quality of certain items like powdered eggs and sausage also garnered mixed reviews.
Overall, Hillside Inn's breakfast is a pleasant and convenient part of the stay, enhanced by a great view and a supportive staff, though there are suggestions for minor enhancements to elevate the experience further.
Rooms
Nestled amid picturesque surroundings, Hillside Inn garners applause for its charming rooms and welcoming atmosphere. The modern yet classic rooms are often highlighted for their cleanliness and coziness, making guests feel right at home. Visitors appreciate thoughtful touches such as amenities in the bathroom, including Q-tips and sewing kits, while many rave about the balconies that offer stunning views of the town's main street and scenic landscapes.
Comfort is a hallmark of Hillside Inn with many guests enjoying firm yet comfortable beds and the luxurious feel of the linens. The spaciousness of certain rooms, complemented by in-room jetted tubs and spa baths, adds to the indulgence, creating a perfect setting for a short getaway. Quiet and serene, the rooms offer a peaceful retreat despite occasional noise from nearby roads.
The room decor balances between historical charm and modern convenience, though some suggested a desire for a bit more originality in keeping with the hotel's heritage. Notably, several rooms afford beautiful, unmatched views, particularly those with balconies, allowing guests to soak in the surrounding beauty.
Despite a few criticisms regarding room odors, occasional dirtiness and smaller bathrooms, the overwhelmingly positive feedback underscores the hearty hospitality of the staff, cleanliness and overall comfort. Hillside Inn also stands out for its convenient location, making it an excellent choice for travelers seeking a clean, comfortable stay with beautiful vistas and excellent service.
Beds
Visitors have provided mixed feedback on the beds at Hillside Inn. Many guests found the beds to be comfortable with some even describing them as super comfortable and extremely comfortable. The bedding was often praised for being clean and cozy and the abundance of pillows was seen as a plus. Several guests reported that they slept well despite minor preferences about firmness.
However, not everyone shared the same positive experience. Some visitors found the beds to be hard or extremely firm, resulting in discomfort and sore backs. A few also mentioned squeaky or noisy mattresses, which disrupted their sleep. There were occasional mentions of beds being too soft, leading to body aches.
While the comfort level of the beds varied among guests, the overall sentiment ranged from super comfortable to extremely uncomfortable, highlighting the subjective nature of bed preferences.
Cleanliness
Hillside Inn has garnered a reputation for exceptional cleanliness among its guests. Visitors frequently highlight the pristine condition of the rooms, bathrooms and common areas, noting that the facility is impeccably maintained despite its historic charm. The rooms are described as clean, comfortable and well-kept, often paired with beautiful scenic views and comfortably furnished decks. Guests appreciate the tidy and neat spaces, including the unusually clean hot tub and in-room jetted tubs, which provide additional relaxation options.
The staff's diligent efforts in maintaining cleanliness are evident throughout the hotel, ensuring a pleasant and comfortable stay for all visitors. The Inn's location further enhances its appeal, being conveniently situated near downtown attractions, shops and restaurants. Some guests have mentioned minor drawbacks, such as the need for updates and occasional maintenance quirks, but these are overshadowed by the overall positive experience and the historical charm of the building.
The combination of cleanliness, comfort and friendly service makes the Hillside Inn a highly recommended choice for travelers seeking a clean and cozy lodging option with the added benefit of scenic views and convenient access to downtown amenities.
Staff
Hillside Inn boasts an exceptional team characterized by their friendliness and helpfulness. Guests consistently highlight the kindness and professionalism of every staff member, praising their courtesy and welcoming nature. Notably, the front desk staff have garnered particular acclaim for their helpfulness and willingness to accommodate special requests. Many visitors found all interactions with the staff, from the front desk to the cleaning crew, to be warm and inviting, contributing significantly to their comfortable and enjoyable stay. The personnel's knowledgeable and informative demeanor further enhances the overall experience. With a reputation for being incredibly accommodating, the staff at Hillside Inn ensures that every guest feels well-cared for and valued throughout their visit.
No, Hillside Inn doesn't have any pool.
No, a spa isn't available at Hillside Inn.
No, Hillside Inn doesn't allow dogs.
No, parking facilities aren't available at Hillside Inn.