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Summary of reviewsEco Via Lusitana, located in the tranquil Carabanchel district of Madrid, offers a peaceful retreat with convenient access to the city's attractions via the nearby San Francisco metro station. This setting is enhanced by easy access to local amenities, such as supermarkets and restaurants, as well as ample free street parking and an optional private underground parking facility. The hotel is praised for its cleanliness and comfort, with spacious and well-maintained rooms that feature modern amenities such as air conditioning and noise insulation.
Guests frequently commend the hotel for its exceptional staff, noting their warmth, professionalism, and dedication to guest satisfaction. The team at Eco Via Lusitana excels in creating a welcoming environment, contributing to a memorable experience even if some rooms could benefit from updates. The comfort of the beds and the overall cozy ambiance are other positive highlights, alongside efficient and fast Wi-Fi connectivity.
The breakfast buffet is well-regarded for its variety, though some note the absence of hot items. The dining area ambiance and the quality of the food make for a pleasant breakfast experience, adding value to the stay. The hotel's accessibility features, including wheelchair access and spacious parking, make it a favorable choice for travelers with mobility concerns.
Overall, Eco Via Lusitana presents a solid option for both leisure and business travelers, offering good value for money in a calm and accessible setting. While the hotel meets the expectations of a three-star establishment, its staff and amenities often elevate guest experiences beyond initial impressions, providing a comfortable and serene stay in Madrid. Show more
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Categories
Business Hotel
Hotel with Parking
Accessible Hotel
3-Star Hotel
Room Types
Twin RoomThis air-conditioned room features wooden floors and modern décor. It comes with free Wi-Fi, a minibar, satellite TV and a work desk. The private bathroom includes a hairdryer.
Double bed is available and subject to availability.
Twin Room with Extra Bed (2 Adults + 1 Child)This air-conditioned room features wooden floors and modern décor. It comes with free Wi-Fi, a minibar, satellite TV and a work desk. The private bathroom includes a hairdryer.
Superior King RoomThis air-conditioned room features wooden floors and modern décor. It includes a seating area with a sofa and a king size bed. The private bathroom includes a hairdryer and a whirlpool bath.
Twin Room with ParkingThis twin room has a minibar, air conditioning and flat-screen TV.
Double bed is available and subject to availability.
Guest Reviews
8.1
Very Good
Location
Nestled in the Carabanchel district, Eco Via Lusitana offers a tranquil retreat for visitors seeking comfort and convenience. Located in a peaceful neighborhood, the hotel is an ideal choice for those preferring to stay away from the bustling city center. Though it is a bit removed from Madrid's tourist attractions, the hotel's proximity to the San Francisco metro station—just a quick 2 to 5-minute walk away—makes accessing central Madrid straightforward and hassle-free.
The area around the hotel is well-equipped with amenities, including supermarkets, restaurants, and shops, providing guests with easy access to essentials. The surroundings are clean and green, enhancing the overall appeal of the location. Many visitors have highlighted the ease of parking in the vicinity, making it a practical option for those traveling by car, especially with easy road access via the nearby M40 highway.
Accommodations at the hotel are consistently praised for their cleanliness, spaciousness, and comfort, offering good value for money. Though some aspects may benefit from updates, the rooms are generally comfortable and well-maintained. Staff friendliness and helpful service further enhance the stay, making for a pleasant experience.
In summary, the location of Eco Via Lusitana might not be the most central, but its connectivity through public transportation and local amenities makes it a strategic choice for visitors looking to explore Madrid while staying in a calm and accessible setting.
Breakfast
The breakfast offerings at Eco Via Lusitana receive generally positive feedback, with many guests appreciating the variety and taste. The buffet is praised for providing a substantial selection including fruits, pastries, and cold cuts, which many found delicious and satisfying. It is described as a good value for money by several visitors, though there are remarks on the pricing being on the high side for some. The ambiance of the dining area adds to the pleasant breakfast experience. However, there are consistent mentions of the lack of hot items such as eggs and bacon, which could enhance the overall offering. Some guests felt the breakfast was somewhat repetitive and could benefit from improved variety and quality. While the service and friendliness of the staff are often highlighted, the organization of the breakfast service sometimes falls short, leading to mixed impressions. Despite some criticisms, many guests express satisfaction with the breakfast as a fitting start to their day.
Rooms
Eco Via Lusitana offers guests a comfortable stay in a conveniently located area, with rooms that largely receive positive feedback for their size, cleanliness, and comfort. Many guests appreciate the spaciousness, often noting rooms are large enough to include amenities such as air conditioning, refrigerators, and noise insulation, contributing to a restful atmosphere. Beds are generally described as very comfortable, enhancing the overall experience. Cleanliness is a significant highlight, as several reviews commend the immaculate maintenance of the rooms and facilities.
While there are occasional mentions of wear and aging in some rooms, such as outdated furniture or minor defects in bathrooms, these issues seem not to detract greatly from the overall positive experience that many guests encounter. Furthermore, the professionalism and helpfulness of the staff are frequently acknowledged. Despite minor drawbacks like lighting issues or room odors, guests often find the rooms to be functional and well-equipped.
Several reviews mention proximity to transportation, making it easy for guests to explore Madrid, despite the hotel not being centrally located. Overall, Eco Via Lusitana provides a reliable option for travelers looking for clean, comfortable, and spacious accommodation at an accessible distance from the city's attractions.
Beds
At Eco Via Lusitana, guests often emphasize the comfort of the beds, with many describing them as very comfortable and spacious. Visitors appreciate the good quality of the mattresses and pillows, which contribute to a restful night's sleep. The spacious rooms accommodate large beds, enhancing the overall comfort of the stay. Cleanliness complements the comfort, with the hotel maintaining a clean environment throughout.
Despite the overwhelmingly positive feedback, there are occasional remarks regarding issues such as noisy beds, outdated mattresses, and hard pillows. These criticisms highlight that not all experiences may be perfect, but the attentive staff and cozy bedding largely make up for these shortcomings. The welcoming and helpful staff is frequently praised, adding to the overall positive experience at the hotel.
In summary, the beds at Eco Via Lusitana are generally well-regarded by guests for their comfort, size, and the cozy atmosphere they provide. While there are minor concerns about bed noise and mattress quality, the friendly service and cleanliness enhance the stay, making it a pleasant choice for travelers looking for comfortable accommodations.
Cleanliness
Nestled in a residential area, Eco Via Lusitana is widely praised for its cleanliness and comfort. Guests consistently highlight the hotel's exceptional cleanliness, noting that everything—from the rooms to the common areas—is meticulously maintained. Clean, comfortable rooms with fresh linens and towels are standard, contributing to a pleasant and restful stay. The attentive staff also receives accolades for their friendliness and efficiency, enhancing the overall guest experience. While some guests mention minor issues, such as dust on curtains and occasional wear and tear in the rooms, these are exceptions rather than the norm. The hotel's calm environment and accessible location via metro make it a convenient choice, and the value for money is appreciated. Overall, Eco Via Lusitana offers a tidy and inviting atmosphere, ideal for travelers seeking a clean and peaceful retreat.
Staff
Nestled in a prime location with easy access to local amenities and transportation, Eco Via Lusitana stands out as a beacon of hospitality, largely thanks to its exceptional staff. The reviews consistently highlight the warmth and professionalism of the team, with guests frequently describing their interactions as pleasant and attentive. From the front desk to housekeeping, each employee is noted for their friendliness and willingness to assist, ensuring that every guest’s need is promptly met with a smile. Receptionists particularly shine, often going above and beyond to accommodate requests, facilitating everything from solving minor issues to ensuring a comfortable stay.
The attention to detail is evident throughout the guest experience, with staff members noted for their ability to provide helpful solutions and make guests feel truly at home. Their kindness contributes significantly to the overall experience, elevating the quality of the facilities despite any signs of wear. This level of service, paired with the cleanliness and comfort of the hotel, underscores why Eco Via Lusitana is highly recommended for anyone visiting the area. Whether one is seeking a brief respite or an extended stay, the staff's unwavering dedication to guest satisfaction leaves a lasting impression, making every visit an excellent value for money.
Wi-Fi
Eco Via Lusitana offers a commendable Wi-Fi experience for its guests, highlighted by several positive remarks. Guests frequently note the internet connectivity as both efficient and very fast, making it well-suited for various online needs. The availability of plenty of charging outlets adds to the convenience, allowing guests to easily keep their gadgets powered up. While most reports praise the quality and speed of the Wi-Fi, it's worth noting that there was a minor hiccup on one occasion when the connection went down momentarily. Overall, the complimentary Wi-Fi at Eco Via Lusitana meets and often exceeds guest expectations, providing a reliable service for travelers.
Parking
Eco Via Lusitana offers a practical solution for guests arriving by car, with a variety of parking options available. The hotel provides private underground parking, which guests find convenient despite an additional daily fee of €11 to €12. For those looking to save on costs, there's ample free parking on the streets nearby, offering easy and straightforward access without parking meters. Guests appreciate the ability to park without hassle, noting the ease of finding a spot both on the hotel premises and in the surrounding area.
Many reviews highlight the spaciousness of the parking facilities and the seamless transition from parking to hotel services, enhancing the overall experience. The parking was frequently praised as being good and cheap, with plenty of spaces available both at the hotel and in the neighborhood. The hotel's location is also considered excellent for parking, providing guests with the flexibility to explore nearby attractions and amenities.
Importantly, guests noted the added value of the parking facilities in relation to the overall pricing of the accommodations. The value for money is emphasized, with underground parking sometimes included. Additionally, the hotel’s proximity to well-connected public transport links makes it easy for guests to navigate Madrid, even if they decide to leave their car parked.
Overall, Eco Via Lusitana’s parking facilities contribute positively to guest experiences, offering convenience, affordability, and variety, whether opting for the hotel’s private parking or utilizing the abundant street spaces.
3 Star
Located in Madrid, Eco Via Lusitana is a hotel that generally meets expectations for a three-star establishment, providing a decent value for money, albeit occasionally on the pricier side. Many guests find it clean and well-maintained, with convenient access to the city via nearby metro and a commendable parking facility. The hotel is considered a good option for those not seeking luxury but looking for a practical stay with adequate facilities. The cozy dining area and buffet breakfast are appreciated by guests, offering a selection that is quite satisfactory for its category.
However, there are mixed opinions about the hotel's three-star rating, with some suggesting it could either be lower or even higher due to some features that shine in comparison to typical offerings. The need for interior renovation and updates to the rooms has been noted by several visitors, though this hasn't detracted significantly from their overall experience. The location, while not central, is manageable, offering easy access to the city center by car or metro. The hotel's friendly staff add to the overall positive impression, making it a reasonable choice for those visiting Madrid.
Business
Eco Via Lusitana appears to be a favorable choice for business travelers seeking convenience and comfort. The hotel is praised for its large, clean rooms, making it an ideal spot for work-related stays. Though some reviews mention that the price could be more aligned with the services, the general consensus is that it offers good value for money. Its proximity to the metro station is highlighted as a key advantage, allowing guests to explore the city easily after enjoying a hearty breakfast. While the location might feel a bit distant for those pressed for time, the amenities and atmosphere compensate well, with descriptions such as nice, comfortable, and even luxurious for relaxation during business trips. The friendly and professional service from the staff, particularly María José, contributes positively to the overall experience, making it a good recommendation for both overnight stays and longer visits. Overall, the hotel meets the expectations of travelers, catering to both business and leisure needs with spacious, well-maintained facilities.
Accessible
Eco Via Lusitana earns praise from guests for its accessibility and welcoming atmosphere, making it a suitable choice for travelers with disabilities. The hotel offers wheelchair access, ensuring that guests with mobility issues can navigate the space comfortably. Located in a quiet area, the hotel provides a peaceful retreat while still being convenient for travel. A nearby metro stop, just a five-minute walk away, simplifies city exploration without requiring a car. Spacious parking further enhances accessibility for those arriving by vehicle. Guests appreciate the comfortable accommodations, highlighted by well-lit rooms and friendly staff. However, some visitors note a scarcity of electric vehicles in the area for convenient transportation to city attractions or shopping centers. Overall, Eco Via Lusitana's accessibility features make it a favorable option for short stays.
No, Eco Via Lusitana doesn't have any pool.
No, a spa isn't available at Eco Via Lusitana.
No, Eco Via Lusitana doesn't allow dogs.
Yes, parking facilities are available at Eco Via Lusitana.