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Summary of reviewsHospedium Hotel Los Condes excels in several key areas, making it a top choice for travelers visiting Madrid. Its central location is frequently lauded, providing easy access to Gran Via, major metro stations and key attractions. Despite its proximity to hustle and bustle, the hotel offers a tranquil atmosphere. The convenience of nearby public transport, vibrant surroundings and overall accessibility make it an excellent base for city exploration. Guests find the combination of location, service and value for money remarkable.
The breakfast experience is generally positive, offering a variety of options including churros, tortillas and fresh orange juice, although some guests desire more variety and better quality in certain items. The availability of a take-away breakfast for early departures and the friendly staff add to its appeal.
Dining options, including on-site cafeteria and restaurant services, receive positive feedback, particularly for breakfast. Despite some comments on the restaurant's size, the overall dining experience is enhanced by the attentive service and diverse offerings.
When it comes to lodging, the rooms are praised for their cleanliness and comfort with features like modern amenities, comfortable beds and well-maintained facilities. Though room size and noise levels occasionally receive critiques, these are balanced by positive remarks on the cleanliness and overall comfort.
Cleanliness across the hotel is impeccable with rooms and common areas receiving daily attention from professional and friendly staff. Guests appreciate the hygienic and welcoming environment created by the housekeeping team.
The staff's exceptional service stands out as a major highlight. Reviews consistently celebrate their friendliness, helpfulness and attentiveness, making interactions pleasant and ensuring all needs are met promptly. Special mentions, such as for Carmen at reception, underscore the hotel's commitment to outstanding customer service.
Free Wi-Fi is available throughout the hotel, but while some guests find it functional, there are recurring complaints about weak signals and slow speeds, suggesting room for improvement in this area.
The hotel is also family-friendly, offering a cozy environment and helpful services that cater to families, including pet-friendly accommodations and policies supporting family needs. Proximity to major attractions and the hotel's supportive staff add to its family-friendly reputation.
Hospedium Hotel Los Condes is ideally situated for enjoying Madrid's nightlife with numerous entertainment options and restaurants within walking distance, yet it still provides a quiet retreat for rest.
Bed comfort receives mixed feedback, but is generally positive with many guests finding the mattresses and bedding conducive to a good night's sleep. Some issues with pillows and mattress firmness are noted, yet most guests enjoy a restful experience.
As a three-star hotel, it meets and often surpasses expectations with its comfort, cleanliness and central location, making it an excellent value for money, particularly for budget-conscious travelers.
Lastly, business travelers find the hotel highly suitable for work-related stays with commendable value for money, convenient location, reliable Wi-Fi and business-friendly amenities ensuring a productive visit.
Overall, Hospedium Hotel Los Condes is highly recommended for those seeking a well-located, comfortable and service-focused stay in Madrid, whether traveling for leisure, business or with family. Show more
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Categories
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Dog Friendly Hotel
Hotel near Nightlife Spots
Business Hotel
3-Star Hotel
Room Types
Double or Twin RoomThe twin/double room provides air conditioning, a minibar, as well as a private bathroom featuring a walk-in shower and a hairdryer. The twin/double room features a tea and coffee maker, a wardrobe, a safe deposit box, parquet floors and a flat-screen TV with satellite channels.
Triple RoomProviding free toiletries, this triple room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. This triple room is air-conditioned and features a flat-screen TV with satellite channels, a minibar, a tea and coffee maker and a wardrobe. The unit offers 3 beds.
Double Room with Single Use The single room features air conditioning, a minibar, as well as a private bathroom boasting a walk-in shower and a hairdryer. The single room offers a tea and coffee maker, a wardrobe, a safe deposit box, parquet floors, as well as a flat-screen TV with satellite channels. The unit has 1 bed.
Single RoomThe single room provides air conditioning, a minibar, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 1 bed.
Twin Room with Extra Bed (2 Adults + 1 Child)Providing free toiletries, this twin room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned twin room provides a flat-screen TV with satellite channels, a minibar, a tea and coffee maker and a wardrobe. The unit offers 3 beds.
Guest Reviews
8.5
Very Good
Location
Hospedium Hotel Los Condes garners high praise for its exceptional location in Madrid's city center. Guests frequently highlight its proximity to Gran Via, a major thoroughfare with plentiful shops, theaters and restaurants, as a standout feature. The hotel is strategically situated near several metro stations and key tourist attractions, making it an excellent base for exploring Madrid on foot. Despite its central location, the hotel manages to provide a quiet and tranquil atmosphere, ensuring guests a peaceful stay.
Many reviews emphasize the convenience and accessibility of the hotel to public transportation, facilitating easy movement around the city. The area surrounding the hotel is described as both vibrant and quiet, offering the best of both worlds: close to the action yet shielded from the city's hustle and bustle.
Additionally, guests appreciate the cleanliness and spaciousness of the rooms, often remarking on the hotel's well-maintained facilities and attentive staff. The value for money is another frequently mentioned positive with many finding the combination of location, service and price to be excellent.
Overall, Hospedium Hotel Los Condes is highly recommended for those looking to immerse themselves in Madrid's vibrant culture while enjoying a comfortable and conveniently located stay.
Breakfast
The breakfast at Hospedium Hotel Los Condes receives mixed but generally positive feedback from guests. Many reviewers praise it for being good, satisfactory and even delicious. The breakfast is described as varied and abundant with options catering to different tastes, including both sweet and savory items. Standout features include churros and tortillas, a nice selection of breads, assorted pastries and natural orange juice.
While the breakfast is deemed adequate and meets basic needs, some guests feel it could benefit from greater variety, especially in terms of fresh fruit and options for vegetarians. There are mentions of the breakfast being repetitive and some dissatisfaction with the quality of certain items, such as bacon and coffee. Additionally, a number of guests find the price of 12 euros to be on the higher side for what is offered.
Despite room for improvement, the convenience of having breakfast included is appreciated by many and the availability of a take-away breakfast for early departures is noted as a positive feature. The overall experience of the breakfast at Hospedium Hotel Los Condes is enhanced by the attentive and friendly staff, adding to the pleasant start of guests' days.
Dinner
Hospedium Hotel Los Condes receives positive remarks for its dining services, particularly for the breakfast offerings, which guests describe as tremendous, very delicious and varied. The location of the hotel adds to the dining experience, as it provides access to a variety of shops and restaurants in the surrounding area, offering a broader selection of food. Despite some feedback about the restaurant being uncomfortable for breakfast due to its size, the overall service is deemed very good. Guests can also enjoy the convenience of a restaurant on the first floor, allowing them to have both breakfast and dinner on-site. The cafeteria service is another available option. The hotel’s effort to provide more diverse food offerings and suggestions for local cuisine is noted, contributing to a well-rounded dining experience.
Rooms
Hospedium Hotel Los Condes offers a mixed experience when it comes to room size and layout, but overall delivers on cleanliness and comfort. Guests frequently mention the rooms being clean, cozy and equipped with comfortable beds. Many highlight the modern amenities such as multi-channel TV, mini-fridge, kettle with coffee and tea and well-maintained bathrooms.
On the downside, the rooms are often described as small, especially for three people or more with limited storage space. Noise seems to be an issue as well with thin walls allowing sounds from hallways and adjacent rooms to penetrate. Despite this, the rooms are generally soundproofed enough to block out significant street noise.
Some specific points of praise include the spaciousness and cleanliness of the triple rooms, the quality and newness of the furniture and the effective room maintenance. The hotel’s central location is another major advantage, making it easy for guests to explore the city.
However, a few reviews mention outdated bathroom fixtures and less-than-ideal views from the windows, often facing interior courtyards. Additionally, some rooms had issues with heating and noisy appliances.
In conclusion, while the rooms at Hospedium Hotel Los Condes may be on the smaller side and occasionally suffer from noise, they are regularly praised for their cleanliness, comfort and convenient location, making it a suitable choice for travelers seeking practicality and good value for money.
Beds
Hospedium Hotel Los Condes receives a variety of feedback regarding its beds from guests with the majority leaning towards the positive. Many guests describe the beds as comfortable with frequent mentions of comfortable mattresses and bedding conducive to a good night's sleep. The beds are often highlighted as one of the key comforts, aiding in a restful stay. Occasional mentions of large beds and clean bed wear add to the positive aspects.
However, some guests have noted specific issues. Pillows are a common point of critique, often described as uncomfortable or too low. There are also reports of hard mattresses and beds being too small, especially for taller individuals. Instances of double beds being just two singles pushed together have also been mentioned, which may be less ideal for couples. Despite these occasional issues, the overall sentiment suggests that the majority of guests find the beds at Hospedium Hotel Los Condes to be a comfortable part of their stay, suitable for resting and ensuring a peaceful night's sleep.
Cleanliness
Hospedium Hotel Los Condes consistently impresses guests with its outstanding cleanliness, which stands out as one of its defining features. The rooms and facilities are described as very clean, well-maintained and often cleaned daily. Guests frequently commend the hotel's impeccable cleaning practices, including spotless rooms, clean bathrooms, fresh towels and tidy common areas. The hotel's cleaning staff receives praise for their professionalism, friendliness and attention to detail, ensuring that the environment is both hygienic and welcoming.
The hotel offers a clean and comfortable experience with many guests noting that their rooms were spacious, cozy and featured clean beds and linens. The cleanliness of the rooms is paired with a convenient location, making it an ideal choice for travelers. Despite some minor comments on dated decor and occasional dissatisfaction with the timing of cleaning services, the overall feedback highlights a high standard of cleanliness that greatly contributes to a pleasant stay.
Staff
Hospedium Hotel Los Condes has earned widespread praise for its exceptional staff. Guests consistently highlight the warmth, friendliness and professionalism of the team. The service is frequently described as excellent with staff being extremely helpful, accommodating and attentive to all needs. The receptionists, housekeepers and front desk personnel receive particular commendation for their courtesy and promptness. Carmen at the reception is often mentioned for her exceptional attention and kindness.
Reviewers appreciate the staff's willingness to go the extra mile, whether it's providing travel information or accommodating special requests swiftly. Guests value the consistent friendliness and smiling demeanor of the employees, making interactions pleasant and comforting. The cleaning staff also receive high marks for maintaining cleanliness and being attentive without being intrusive. Overall, the positive experiences shared by guests truly reflect the hotel's commitment to outstanding customer service.
Wi-Fi
Hospedium Hotel Los Condes offers complimentary Wi-Fi throughout the premises, which some guests found perfectly functional and stable. While certain reviews mentioned the speed being sufficient and the connection seamless, many users experienced issues. The Wi-Fi signal was often reported as weak, especially in some areas of the hotel and certain rooms, affecting accessibility and usability. Several guests noted that the internet was slow or frequently failing, making it difficult to maintain a stable connection, particularly on mobile devices and laptops. Despite a few guests finding the Wi-Fi service good, overall feedback suggests that the internet connectivity at the hotel could see significant improvements.
Family
Hospedium Hotel Los Condes stands out for its family-friendly ambiance and ideal location, just 50 meters from Gran Vía, making it convenient for exploring Madrid with children. The hotel provides a cozy atmosphere and guests often appreciate the helpful staff who offer useful recommendations to make the stay more enjoyable.
Families find the rooms comfortable, though opinions on space vary; some mention spacious rooms suitable for family stays, while others find the triple rooms a bit tight for three adults. The hotel is equipped with amenities that cater to kids and the overall setup is described as very accommodating to families of various sizes. It's considered perfect for families, offering a safe and enjoyable environment.
Guests highlight the convenience of the storage service and the policies that allow pets, adding to the hotel's family-friendly reputation. Whether visiting with a baby or older children, the hotel is seen as an excellent choice for family visits to Madrid with many guests expressing a high likelihood of returning for future stays.
Nightlife
Located in a bustling central area, Hospedium Hotel Los Condes is steps away from notable attractions like Gran Via, Plaza Mayor, San Miguel Market and Puerta del Sol. Its proximity to the vibrant nightlife is ideal for guests who enjoy exploring bars, restaurants and theaters. With the neighborhood of Malasaña nearby, visitors can easily find nighttime entertainment and supermarkets open late. Despite occasional noise, the hotel's location on a quiet side street allows for a balance of activity and rest. The area is decently lit and offers numerous options for evening activities, making it a convenient choice for travelers looking to immerse themselves in the local scene.
3 Star
Hospedium Hotel Los Condes, a classic three-star establishment, offers an experience that aligns well with its rating. Guests have praised it for providing good value for money with many considering it a great choice especially for the price/quality ratio. Despite its somewhat outdated structure and furnishings, including older covers and bedside tables, the hotel maintains high standards of cleanliness.
The location is very central, making it convenient for visitors looking to explore the downtown area. While some aspects of the hotel are classic and may seem a bit dated, its functionality remains uncompromised. The breakfast meets European three-star hotel standards and the overall services are considered to be of good quality for its rating.
For those who prioritize comfort and affordability, Hospedium Hotel Los Condes surpasses expectations with more comfort than typically expected from a three-star hotel. Its reasonable rates further enhance its appeal, making it an excellent choice for budget-conscious travelers seeking a reliable and well-located accommodation option.
Business
Hospedium Hotel Los Condes has earned positive feedback from business travelers for its excellent value for money and strong price-quality ratio. The hotel is particularly noted for being economically viable for solo business stays. Its location is highlighted as ideal, catering well to both work-related activities and leisure. The hotel's amenities support a business-friendly atmosphere, complemented by reliable WiFi and timely room service. These features collectively make it a well-regarded choice for those on business trips.
Dog Friendly
Hospedium Hotel Los Condes is a dog-friendly establishment that warmly welcomes pets, accommodating them in their pet-friendly rooms. Guests appreciate the hotel’s overall acceptance of animals and the staff’s efforts to make pets feel comfortable. Although no specific items are offered for pets inside the rooms, the hotel staff does provide poop bags and places small water bowls outside for dogs’ convenience.
The hotel features a small pet-friendly area nearby, making it convenient for quick walks. Guests found the surroundings good and easy for walking their furry companions. The upfront communication regarding pet policies could be clearer, however, the hotel’s accommodating nature and the facilities provided generally left pet owners satisfied.
Overall, the hotel's approach to being pet-friendly and the helpfulness of the staff in accommodating dogs is well-regarded, making it a good choice for travelers with pets.
No, Hospedium Hotel Los Condes doesn't have any pool.
No, a spa isn't available at Hospedium Hotel Los Condes.
Yes, Hospedium Hotel Los Condes welcomes dogs.
No, parking facilities aren't available at Hospedium Hotel Los Condes.
No, Hospedium Hotel Los Condes doesn't have a gym.