Hotel Cortezo

Madrid 40.41369500, -3.70362900 , Doctor Cortezo, 3 (Show on Map)
8.1
Very Good


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Summary of reviewsHotel Cortezo receives abundant praise for its outstanding location, nestled in the heart of Madrid close to major attractions like Plaza Mayor, Puerta del Sol, Gran Via and the Royal Palace. This prime spot allows guests to explore the city's main sights on foot easily with ample public transportation options nearby. The surrounding area offers a blend of vibrant activity and relative quiet, providing both convenience and a peaceful retreat.

Breakfast at Hotel Cortezo is a standout feature for many guests. The breakfast buffet is frequently described as excellent with a wide variety of high-quality options catering to different tastes and dietary needs. The friendly and attentive breakfast staff enhance the overall dining experience, making the morning meal a positive start to the day for most visitors.

The rooms at Hotel Cortezo are generally praised for being clean, spacious and well-maintained with modern bathrooms and comfortable beds. Guests find the accommodations suitable for both leisure and business stays. Nonetheless, some reviews highlight issues with lighting, ventilation and noise, noting variability in room size and views. Despite these concerns, the overall consensus is that the rooms offer good quality at an affordable price.

Cleanliness is a strong point for Hotel Cortezo. Many guests commend the hotel for its consistently clean rooms, well-maintained bathrooms and effective cleaning services. The hotel's commitment to hygiene, especially in light of COVID-19, is also appreciated. Although a few minor issues like occasional dust in hallways are mentioned, the overall sentiment is highly positive.

The staff at Hotel Cortezo are frequently highlighted for their friendliness and helpfulness, significantly enhancing the guest experience. The receptionists and housekeeping team are particularly noted for their welcoming demeanor and professionalism, ensuring smooth check-ins and attentive service throughout the stay.

While the free Wi-Fi receives mixed reviews, some guests find it fast and efficient, while others experience issues with connectivity and reliability, particularly in the rooms. The parking facilities are seen as convenient and secure but come with a high cost that some guests find prohibitive. The ability to reserve parking in advance is appreciated, although detailed information about parking arrangements would improve the service.

Families find Hotel Cortezo accommodating with clean, spacious rooms and thoughtful services like providing baby cots and additional amenities upon request. The central location makes it easy for families to explore Madrid. However, the hotel lacks specific kid-friendly activities or amenities.

For nightlife enthusiasts, the hotel's central location near bars, restaurants and clubs is a major draw. However, this proximity also means guests may experience noise from surrounding nightlife venues and traffic, which can affect sleep quality due to the hotel's limited soundproofing.

Guests consistently praise the hotel's comfortable beds, though some find the double beds too small or narrow and the mattresses can vary in comfort. The cleanliness and the cozy nature of the beds, however, are recurrent positives.

Overall, Hotel Cortezo is seen as good value for a three-star hotel, providing a clean and comfortable stay with courteous service in a prime Madrid location. While there are areas for improvement, such as room size, lighting and Wi-Fi reliability, the overall guest experience is marked by convenience and satisfaction.
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Hotel near Nightlife Spots
Situated on Doctor Cortezo, this hotel is near Plaza Mayor and other central attractions. The location provides easy access to nightlife and entertainment options.

Hotel with Parking
The hotel features private parking with valet service, which is a significant convenience for guests in a central Madrid location, simplifying parking in a busy area.

Accessible Hotel
This hotel is listed as an accessible property, offering features for guests with accessibility needs.

Hotel for Honeymoon

Family Friendly Hotel

Business Hotel

3-Star Hotel

Room Types
Double or Twin Room This simple, elegant room includes free Wi-Fi, air conditioning and a flat-screen TV.

Double Room with Extra Bed This simple, elegant room includes free Wi-Fi, air conditioning and a flat-screen TV.

Family Room (2 Adults + 2 Children) This simple, elegant room includes free Wi-Fi, air conditioning and a flat-screen TV.

Junior Suite This spacious Junior Suite has a separate seating area, free Wi-Fi and a flat-screen TV. The bathroom includes a range of quality toiletries.

Guest Reviews
8.1
Very Good
Location
Hotel Cortezo is a prime choice for travelers seeking a central and convenient location to explore Madrid. Nestled right in the heart of the city, the hotel is steps away from major attractions like Plaza Mayor, Puerta del Sol, Gran Via and the Royal Palace. This unbeatable location ensures that guests can easily traverse the city's main sights on foot, making it ideal for tourists who prefer to immerse themselves in Madrid's vibrant atmosphere without the hassle of long commutes.

Public transportation options are also abundant with the metro and bus stations just a short distance away, providing easy access to farther-flung attractions and other parts of Madrid. The hotel's proximity to a variety of restaurants, cafes, shops and nightlife venues means that guests have numerous options for dining and entertainment right at their doorstep.

The surrounding area is not only central but also relatively quiet, offering a peaceful retreat amidst the bustling city. Hotel Cortezo's location is frequently highlighted by guests as a top feature, making it a perfect base for both short visits and extended stays in Madrid. Whether you're in town to visit iconic art galleries or just stroll through charming streets, the strategic positioning of Hotel Cortezo caters to all your travel needs.

Breakfast
The breakfast experience at Hotel Cortezo can be summarized as overwhelmingly positive with many guests highlighting the wide variety and high quality of the offerings. The breakfast buffet is frequently described as excellent, hearty and satisfying with plenty of choices, ranging from fresh fruit and gluten-free options to delicious hot and cold selections. Numerous reviews praise the extensive and well-stocked buffet, mentioning the generous and varied options that cater to different tastes and dietary needs.

Guests also appreciate the friendly and attentive breakfast staff, which contributes to a pleasant dining experience. Despite a few mentions of limited variety or less inspiring elements, the overall sentiment remains favorable with several guests noting the value for money and the convenience of the breakfast service.

The breakfast room's atmosphere may not be universally praised with some pointing out areas for improvement, but these minor critiques are overshadowed by the positive remarks about the quality and diversity of the food. In summary, the breakfast at Hotel Cortezo is a standout feature that significantly enhances the guests' stay, leaving most thoroughly satisfied.

Rooms
Hotel Cortezo offers a mixed bag of room experiences for its guests. The rooms generally receive praise for being clean, spacious and well-maintained with good, modern bathrooms and comfortable beds. Many travelers find the hotel rooms to be suitable for both leisure and business stays, emphasizing the functional and comfortable aspects.

On the flip side, a recurring theme among the reviews is the issue with room lighting and noise. Numerous guests pointed out that many rooms are dark, lack natural light and have poor ventilation. Noise seems to be another significant concern, as several rooms are not adequately soundproofed, allowing external sounds to disturb the peace.

The size of the rooms also seems inconsistent with some guests enjoying large and spacious accommodations while others report small, cramped quarters. This discrepancy extends to room views; some rooms face inner courtyards or unattractive service spaces, leading to a less-than-ideal visual experience.

Despite these drawbacks, the overall consensus is that the rooms at Hotel Cortezo are comfortable and clean with good quality at an affordable price. However, potential guests should be prepared for the variability in room size, lighting and noise levels.

Beds
Guests at Hotel Cortezo consistently praised the comfortable nature of the beds with many finding them cozy, soft and conducive to a restful sleep. Reviews highlight that the bedding and mattresses often provided a home-like feel with several guests noting them as superb, very comfortable and even fantastic. Cleanliness was also a recurring theme with beds being described as neat, clean and fresh.

Despite the numerous positive comments, some guests mentioned drawbacks. A frequent concern was the size of the beds with many finding the double beds too small or narrow for two people. A few reviews pointed out that the mattresses varied in comfort with some being too soft or too hard and in some cases, noisy or old. The issue of beds being made up of two singles pushed together rather than a true double was another common critique, leading to discomfort from seams or movement.

In summary, while Hotel Cortezo generally provides well-equipped, clean and comfortable bedding, there are occasional issues with bed sizes and mattress comfort that potential guests might consider.

Cleanliness
Hotel Cortezo has garnered significant praise for its cleanliness, a quality that stands out in many guest reviews. Numerous visitors have highlighted that the rooms are consistently clean, well-maintained and comfortable. Guests appreciated the clean bathrooms and the effective cleaning services provided daily with many noting the immaculate state of the rooms and common areas. Some reviews also commended the hotel's commitment to maintaining good hygiene standards, particularly in light of COVID-19.

However, there were a few criticisms regarding some areas that might need attention, such as occasional dust in the hallways, dirty walls in certain rooms and peeling wallpaper. Despite these minor issues, the overall sentiment remains positive with guests frequently describing the rooms as clean and functional and the hotel as very clean and centrally located. The friendly and attentive cleaning staff further enhance the guest experience, ensuring a pleasant and hygienic stay.

Staff
Visitors to Hotel Cortezo often highlight the remarkable friendliness and helpfulness of the staff, which significantly enhances their experience. Frequent mentions of the staff's attentiveness, accommodating nature and professionalism create a consistent impression of exceptional service. Receptionists are often noted for their welcoming demeanor and the front desk team is praised for being accessible and efficient, ensuring smooth check-ins and check-outs.

Despite a few mentions of interactions that could improve and instances where staff appeared less friendly or inexperienced, the overall sentiment remains highly positive. The housekeeping and breakfast teams also receive commendations for their courteous and proactive service, contributing to a pleasant stay.

Overall, the hotel staff's dedication to providing attentive and courteous service, coupled with their readiness to assist with guests' needs, fosters a warm and inviting atmosphere that makes guests feel well-cared-for and likely to recommend the hotel.

Wi-Fi
Hotel Cortezo's Wi-Fi generally elicits a mixed response from guests. Positively, some reviews highlight a good, free Wi-Fi connection throughout the hotel, describing it as fast and efficient, essential for customer satisfaction. However, many guests have noted significant issues, particularly in the rooms where Wi-Fi is often unreliable, slow or completely unavailable. Challenges such as needing frequent reconnections, login failures and poor connectivity are commonly reported. Despite these drawbacks, there are instances where the Wi-Fi was described as decent and effective, particularly for browsing needs.

Parking
Hotel Cortezo presents a mix of opinions regarding its parking facilities. On the positive side, guests frequently highlight the convenience and security of the on-site parking. The private and underground parking options are appreciated for their ease of access and safety. The proximity of the parking to central locations, such as being 100 meters from Plaza Mayor, is seen as a significant advantage, making it highly convenient for guests looking to explore Madrid's heart.

The possibility of reserving a parking spot in advance is another appreciated feature, ensuring guests have a secured space upon arrival. The parking service at the front desk is noted for its professionalism, enhancing the overall guest experience. Moreover, the availability of parking directly under the hotel is well-received by visitors who value the ease of having their vehicle close by.

However, the cost associated with parking is a recurring concern. Several guests remark that the parking fees are quite high with some describing them as costly or expensive. There are mentions of hidden fees that elevate the overall price, which detracts from the otherwise convenient service. A few guests also felt that more detailed information about the parking arrangements could improve the service.

In summary, while the parking at Hotel Cortezo is secure, convenient and easy to use, the high costs associated with it are a point of contention for some guests. Despite the expense, many still appreciate the safety and proximity it offers, making it a valuable amenity for those willing to pay the extra fee.

Family
Hotel Cortezo is noted for its family-friendly environment, making it an ideal choice for those traveling with children. The rooms are often highlighted for being clean, spacious and well-suited for family stays. Many reviews mention the availability of a baby cot and the provision of larger rooms or adjoining rooms to accommodate family needs, ensuring that everyone stays together comfortably.

The staff at Hotel Cortezo is described as accommodating and friendly, going the extra mile to cater to the needs of families. They thoughtfully provide cribs at no extra cost and even cater to special requests, such as kettles for making baby milk or dish soap for washing baby bottles. This level of service underscores the hotel's commitment to being family-oriented.

Although some reviews point out that the amenities are basic and there is a lack of kid-friendly activities within the hotel, the overall atmosphere is welcoming and family-centric. Guests also appreciate the hotel's convenient location, which makes it easy for families to explore the surrounding area.

In conclusion, Hotel Cortezo offers a comfortable, family-friendly stay with clean and spacious rooms, attentive staff and an environment that caters well to the needs of families with young children.

Nightlife
Hotel Cortezo is ideally situated for those wanting to immerse themselves in Madrid's vibrant nightlife, given its excellent central location close to numerous bars, restaurants and clubs. Guests particularly appreciated how the rich nightlife enhanced their stay, offering convenient options for dining, coffee and entertainment right at their doorstep. The close proximity to the ICON nightclub and other establishments makes it a great spot for anyone looking to explore the local scene.

However, this prime location does come with a notable downside: noise. Many guests reported disturbances from the nearby theatre, nightclubs and traffic, which tended to be especially loud and persistent throughout the night and into the early morning hours. Noise from other guests and the hallways also contributed to the general clamor that affected many rooms, which were noted to have little soundproofing. Thus, while the rooms were consistently described as clean, their size and noise levels were recurrent points of critique, making restful nights challenging for many.

Overall, Hotel Cortezo is a great choice for those looking to dive into Madrid's nightlife and enjoy the energetic environment, but potential guests should be prepared for the accompanying noise that comes with such a lively area.

3 Star
Hotel Cortezo receives mixed reviews with several positive aspects highlighted. The hotel's central location near Plaza del Sol is frequently praised, making it a convenient base for exploring Madrid. Guests appreciate the clean and comfortable rooms, describing the hotel as having a good price-quality ratio and being good value for money for a three-star hotel. The breakfast is often mentioned as complete and satisfactory for a hotel of its rating.

However, there are notable concerns. Many guests feel that the rooms lack the quality expected of a three-star rating, describing them as small, dark and somewhat soulless. The rooms' basic offerings and boisterous ambiance detract from the expected standard with some guests noting the need for modernization. The hotel's facilities and amenities also appear limited for the price charged with remarks suggesting it felt more like a budget hotel.

Service is another area where guests find room for improvement. Even though the service is generally described as clean and functional, it is deemed inadequate for a three-star hotel and insufficient to justify the cost. Parking is considered overpriced and not convenient, adding to the list of deficiencies.

In summary, Hotel Cortezo is seen as a well-located, functional and reasonably priced hotel suitable for short stays. It fulfills basic three-star standards but falls short in room quality, amenities and overall service.

Business
Hotel Cortezo in Madrid is an excellent choice for business travelers seeking a professional and comfortable stay in the city center. The hotel is lauded for its quiet and comfortable rooms, which are well-suited for business needs despite being on the smaller side. Cleanliness is a standout feature with numerous mentions of the hotel maintaining high standards.

Its central location, near Sol and the Tirso de Molina metro station, provides convenient access to both business centers and tourist attractions, making it easy to navigate the city. Business amenities are available, enhancing the overall experience for those traveling for work.

The helpful staff also contributes to a positive stay, accommodating the needs of business guests efficiently. Despite some minor issues with elevator efficiency, the hotel's atmosphere and facilities cater well to business professionals. Overall, Hotel Cortezo offers a practical, clean and business-friendly environment ideal for short business stays.

Accessible
Hotel Cortezo offers a generally positive experience for guests with disabilities, providing accessible rooms and pathways that accommodate limited mobility. The elevators efficiently make all parts of the building reachable, ensuring ease of movement. Located centrally, the hotel grants excellent access to the city's metro and public transportation, placing guests close to major tourist attractions and a variety of restaurants. Notably, the hotel staff receives praise for their helpfulness, further enhancing the stay.

However, some areas could use improvement. Specifically, the showers lack handles, posing a challenge for individuals with reduced mobility. Furthermore, the passage to the bathroom is only partially accessible. Despite these minor drawbacks, Hotel Cortezo remains a comfortable and convenient option due to its beneficial location and supportive amenities.

Honeymoon
Hotel Cortezo is an excellent choice for honeymooners. Located in a great spot, it features clean rooms and offers various amenities tailored for romantic getaways. The hotel boasts a romantic spa and offers a designated honeymoon suite with a romantic view, making it an ideal and perfect destination for newlyweds. Various packages are available, specifically catering to honeymooners, ensuring a memorable and honeymoon-worthy stay.


No, Hotel Cortezo doesn't have any pool.

No, a spa isn't available at Hotel Cortezo.

No, Hotel Cortezo doesn't allow dogs.

Yes, parking facilities are available at Hotel Cortezo.

No, Hotel Cortezo doesn't have a gym.

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