Hotel Indigo Madrid - Gran Via, an IHG Hotel
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Summary of reviewsHotel Indigo Madrid - Gran Via, an IHG Hotel boasts an unbeatable location in the heart of Madrid with easy walking access to many attractions and fantastic shopping and dining options. The hotel's staff received consistent praise for their helpfulness, professionalism and friendliness with many guests singling out particular staff members for praise. While some guests had criticisms about the breakfast buffet or the limited hours of the hotel's restaurant, most guests were pleased with the delicious breakfast and the spacious and clean rooms, which included amenities such as Nespresso machines and rain showers. The rooftop pool and bar area were also a standout feature of the hotel with great views of the city, a DJ and a jacuzzi. However, some guests found the pool to be too crowded, too cold, or too small and noise from the rooftop pool area could be heard throughout the hotel. Overall, Hotel Indigo Madrid - Gran Via is a great choice for travelers who want a clean and well-located base to explore Madrid.
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A defining feature of the Hotel Indigo Madrid - Gran Via, an IHG Hotel, is its exclusive rooftop pool, a splendid sanctuary nestled in Madrid's pulsating core. The pool serves not just as a refreshing retreat, but also a panoramic stage that showcases the city's dynamic vistas. Visitors can witness Madrid's captivating sunsets and immerse themselves in the cityscape's energy, all from the peaceful tranquility of the pool. Renowned as one of Madrid's finest rooftops, the area is more than a relaxation spot; it's also a gateway to a distinctive culinary experience. This renewed concept accentuates shared enjoyment and cherished companionship, amplifying the pleasure of poolside leisure. The terrace, equipped with a heating system, maintains its appeal even during winter, offering a year-round haven where guests can unwind and take in the resplendent views of Madrid.
Hotel Taking Steps Towards Sustainability
Hotel near Nightlife Spots
Rooftop Pool Panoramic View Pool Outdoor Pool
Hotel with Panoramic View Pool
Room Types
About Hotel Indigo Madrid - Gran Via, an IHG Hotel
Guest Reviews
The Hotel Indigo Madrid - Gran Via, an IHG Hotel offers an excellent location in the heart of Madrid, right next to the popular Gran Via. Guests can easily explore the city on foot with many nearby theaters, restaurants and shopping options. The location is also very well-connected with all types of transportation. Overall, guests have praised the hotel's unbeatable location and have appreciated the friendly and accommodating staff. With clean and comfortable rooms, this hotel is the ideal home base for travelers who want to be in the center of all the action.
Guests of the Hotel Indigo Madrid - Gran Via, an IHG Hotel, have praised the hotel's central location and delicious breakfast, served by a professional and attentive staff. While some guests found the breakfast to be expensive, others found it to be a highlight of their stay with high-quality products and plenty of variety. However, a few guests did mention that the breakfast buffet was limited or could use improvement. Additionally, some guests suggested that the hotel's restaurant should be open beyond breakfast hours. Overall, guests were pleased with the breakfast and found it to be a great start to their day.
Guests have had mainly positive things to say about the rooms at Hotel Indigo Madrid - Gran Via, an IHG Hotel. The staff were noted as being helpful and accommodating to requests. The central location of the hotel was praised with guests being able to walk everywhere. Rooms were frequently described as big with many guests expressing appreciation for the Nespresso machines and rain showers. Guests commented on some rooms being small with little natural lighting and difficulties with ventilation and drainage, while others found their rooms to be spacious and well-decorated with comfortable beds and good temperature control. Overall, guests were impressed with how clean and well-maintained the hotel was. Some criticisms included lack of soundproofing, windows and separate double beds, but most guests seemed satisfied with their stay and would consider staying at the hotel again.
The beds at Hotel Indigo Madrid - Gran Via, an IHG Hotel seem to be a mixed bag according to guest reviews. Some found the bed and pillows to be too hard for their liking while others described them as comfortable. One guest said the bed was good but not supreme. Several guests used phrases like "cama cómoda" and "comfortable beds" to describe it. One guest even described the bed as "super cómoda y grande" which translates to "super comfortable and big." Overall, it seems that guests had a generally positive experience sleeping on the beds at Hotel Indigo Madrid - Gran Via.
The guests of Hotel Indigo Madrid - Gran Via, an IHG Hotel, rave about the impeccable cleanliness of the hotel and its excellent location. The rooms are described as comfortable, well-decorated and spotless with great amenities like coffee makers. The staff, including the cleaning ladies, are friendly and attentive to guest needs. While some guests had minor issues like small bathrooms or cool pool temperatures, most enjoyed the modern facilities and appreciated the cleanliness of the common areas, bars and restaurants. Overall, this hotel is a great choice for those looking for a clean and well-located base to explore Madrid.
Guests have consistently praised the staff at Hotel Indigo Madrid - Gran Via, an IHG Hotel, for their attentiveness, professionalism and friendliness. Many guests have mentioned that the staff were very helpful and accommodating to their requests. The location of the hotel is also very central, making it easy to walk to many attractions. The rooms are spacious and include amenities such as Nespresso machines and rain showers. Guests have also noted that the hotel itself and the rooms are lovely. The staff have been described as wonderful, very helpful and attentive with some guests singling out particular staff members for praise. While some guests have noted that there were occasional issues with understaffing, most have been impressed with the excellent service they received from the staff. Overall, the hotel's staff have made a great impression on guests and are a standout feature of the property.
Guests had mixed experiences with the pools at Hotel Indigo Madrid - Gran Via, an IHG Hotel. Some enjoyed the rooftop pool with its top-notch location and views, while others found it incredibly crowded, ice-cold, or too small. A few commented on the coolness of the pool, while others complained about dirty water. One guest appreciated that the pool was enough to refresh them on the terrace, while others wanted a more relaxing rooftop pool experience. Some reviewers noted that there were limitations on pool hours and that non-guests could access it as it was next to the bar. While some considered the rooftop pool and bar a highlight, others were disappointed as the pool looked better in photos or was closed for an event. Be sure to confirm the pool's availability before booking, as some guests reported false information about the pool's closure upon check-in.
Guests have mixed feelings about the parking situation at Hotel Indigo Madrid - Gran Via. On the one hand, having a private parking lot at the hotel is seen as a plus. However, the price of the parking is deemed expensive by some, especially since there is no direct communication with the hotel. The accessibility of the parking lot also poses a challenge, requiring an employee to accompany guests to access their vehicles. Additionally, those with electric vehicles are charged extra to use the charging station. Some guests had to wait to enter or exit the parking lot since the hotel did not respond to buzzing. Lastly, it is noted that the parking lot closes on Sundays due to the closure of Gran Via and this should be taken into account when planning a weekend stay.
Hotel Indigo Madrid - Gran Via, an IHG Hotel is in the perfect location right in the center of everything. It's within walking distance to attractions and there are plenty of shops starting just 100m away on the Gran Via. The rooftop bar area is a fantastic spot to enjoy a nice sunset, often with a DJ performing in the evening. However, some guests noted that noise from the rooftop pool area can be heard throughout the hotel with thudding music until the early hours and people shouting and knocking on doors. Despite this, the hotel would highly recommend for couples looking for a place to stay in Madrid with a lively nightlife.
Hotel Indigo Madrid - Gran Via, an IHG Hotel offers a cool rooftop with a pool and stunning views that many guests loved. However, the pool was reported to be ice-cold but still enjoyable. The rooftop bar accompanied with beautiful sunsets was a plus, but note that it can be crowded. The rooftop's location and views were amazing and the pool was a relaxing getaway from the heat. Guests also appreciated the jacuzzi and the pool's DJ. Some guests even paid extra to stay at this hotel because of the rooftop pool. There were some reports of external visitor traffic to go to the rooftop, but the hotel's staff was praised for their service. The 12th-floor rooftop bar with a gorgeous view of the sunset was also a standout feature of this hotel.
Yes, Hotel Indigo Madrid - Gran Via, an IHG Hotel has pool(s) that belong to one or more of the following categories: Rooftop Pool, Panoramic View Pool, Outdoor Pool.
No, a spa isn't available at Hotel Indigo Madrid - Gran Via, an IHG Hotel.
No, Hotel Indigo Madrid - Gran Via, an IHG Hotel doesn't allow dogs.
Yes, parking facilities are available at Hotel Indigo Madrid - Gran Via, an IHG Hotel.
Yes, Hotel Indigo Madrid - Gran Via, an IHG Hotel has a gym.
