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Summary of reviewsNH Barajas Airport emerges as an exceptionally convenient choice for travelers due to its strategic location near Madrid-Barajas Adolfo Suárez Airport and proximity to the El Capricho metro station, offering easy access to central Madrid. Guests highly appreciate the hotel's complimentary shuttle service to the airport, alongside the quiet and safe residential neighborhood, which features a variety of local amenities including cafes, restaurants and a shopping mall. The nearby Capricho Park serves as an added relaxation benefit for guests.
The hotel's breakfast is deemed spectacular by guests who praise the wide variety of high-quality options available, including fresh fruit, pastries and traditional Spanish items. The early breakfast service is particularly beneficial for those with early flights. Dinner at the hotel also receives positive reviews with guests enjoying a range of reasonably priced, well-prepared dishes, although some note the menu’s limited variety and service hours.
Rooms are generally appreciated for being clean, comfortable and modern with essential amenities such as coffee machines and small refrigerators. However, some guests find the rooms slightly small and mention minor maintenance issues or noise disturbances. Cleanliness throughout the hotel is outstanding with attentive and thorough housekeeping.
The staff at NH Barajas Airport is frequently lauded for their friendliness, helpfulness and professionalism, significantly contributing to the positive guest experience. The WiFi service, though free and generally reliable, is noted as inconsistent by some guests.
The hotel's gym, while not large, is well-maintained and adequate for a basic workout routine. The pool area, although clean and refreshing, is considered small and sometimes chilly. Parking options are varied, but paid parking can be expensive and finding a spot can occasionally be challenging.
Beds are predominantly praised for their comfort and spaciousness, though a few guests mention issues with firmness or wear. The overall three-star experience meets expectations with the convenience of location and shuttle service, making NH Barajas Airport a practical choice for travelers requiring a convenient and comfortable stay near the airport. Show more
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Hotel with EV Charging Stations
NH Madrid Barajas Airport provides EV charging stations. Its proximity to the airport makes it convenient for travelers.
Hotel Taking Steps Towards Sustainability
Dog Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Outdoor Pool
Room Types
Standard Double or Twin RoomThis air-conditioned room features a modern decor and natural light. the room includes free WiFi service, satellite TV and wooden floors.
There is also a desk, a pillow menu, minibar and safety box. The bathroom comes with shower, hairdryer and free toiletries.
Superior Double or Twin RoomThis air-conditioned room features a modern decor and natural light. the room includes free WiFi service, satellite TV and wooden floors. A Nespresso machine is also featured, as well as kettle and a bottle of water.
There is also a desk, a pillow menu, minibar and safety box. The bathroom comes with a shower, hairdryer and free toiletries.
Guest Reviews
8.4
Very Good
Location
Nestled close to the Madrid-Barajas Adolfo Suárez Airport, the NH Barajas Airport Hotel stands out as a top choice for travelers seeking convenience and excellent connectivity. The location is frequently praised for its proximity to the airport, making it an ideal spot for those with early flights or layovers. The quick and complimentary shuttle service to the airport is a significant perk, ensuring a hassle-free transit experience.
The hotel is strategically situated within a short walking distance to the El Capricho metro station, which provides effortless access to central Madrid and its attractions. This ease of connectivity means guests can balance between quick airport transfers and enjoyable city visits.
The surrounding area is described as a quiet, safe residential neighborhood featuring a variety of local amenities. Guests appreciate the nearby cafes, restaurants and even a shopping mall, all adding to the convenience factor. The vast Capricho Park nearby offers a green escape for leisurely walks or jogs, enhancing the overall stay experience.
Additionally, the hotel's clean and comfortable accommodations further cement its appeal as a practical choice for a night's rest before or after a flight. With convenient metro connections, friendly staff and a pleasant neighborhood, NH Barajas Airport Hotel is the go-to option for travelers prioritizing location and convenience.
Breakfast
The breakfast at NH Barajas Airport receives overall positive feedback from guests. Many highlights include a wide variety of options and high-quality food with frequent mentions of a comprehensive buffet offering fresh and attractively presented items. Guests often describe the breakfast as delicious, complete and even spectacular with options such as fresh cut fruit, pastries, cheeses, hams and tortilla being particularly appreciated. The early breakfast service is an added convenience for those with early flights. Staff in the dining area are noted for being efficient and attentive, ensuring that items are replenished and tables are cleared promptly. A few reviews mention that breakfast can be expensive, particularly when not included in the room rate, but the quality and variety generally meet or exceed expectations. Overall, the breakfast at NH Barajas Airport is highly regarded with many guests expressing that it contributed positively to their stay.
Dinner
Guests at NH Barajas Airport commend the hotel's restaurant for its tasty and varied meals, particularly appreciating dishes like wok stir-fried vegetables, salmon with vegetables, rice pudding, huevos rotos and tallerines with prawns, mushrooms and asparagus. The food is described as reasonably priced and well-prepared with excellent service from the friendly staff. The convenience of having dinner at the hotel was highlighted, especially as the restaurant stays open until late. However, some guests found the menu limited and the service hours were occasionally not compatible with late arrivals. Despite these minor issues, the overall dining experience, including both dinner and breakfast, was positively received, enhancing the convenience of staying near the airport.
Rooms
NH Barajas Airport offers rooms that are widely regarded as clean, comfortable and modern. Guests appreciate that the rooms are well laid out and equipped with essential amenities such as coffee machines and small refrigerators. The rooms are generally clean and feature modern designs, ensuring a comfortable stay. Many visitors find the beds and bedding particularly comfortable.
However, there are some aspects that may be drawbacks for guests. The rooms tend to be on the smaller side, which can be a tight fit, particularly for those with a lot of luggage or staying for an extended period. Some guests also noted issues such as faint smells of smoke or tobacco, minor maintenance needs and noise from the street or other rooms.
Despite these issues, the rooms are often praised for being functional and adequately equipped. Features like spacious bathrooms and excellent showers add to the comfort, providing a positive experience overall. The staff is noted to be friendly and helpful, which adds to the generally favorable impression of the accommodation. For travelers looking for a clean, modern place to stay with easy access to the airport, NH Barajas Airport is a solid choice.
Beds
NH Barajas Airport's beds receive predominantly positive feedback from guests who appreciate the comfortable and well-maintained nature of the sleeping arrangements. Guests frequently highlight the comfort of both the bed and pillows with many describing them as cozy, soft and supportive, contributing to a restful night's sleep. The beds are often referred to as spacious and massive, providing ample room to stretch out. Moreover, the cleanliness and upkeep of the beds are consistently noted, which adds to the overall comfort.
However, there are occasional remarks about varying experiences. Some guests find the beds to be too firm or hard, which could affect sleep quality for those who prefer softer mattresses. There are also a few mentions of beds feeling worn or having issues such as loose springs. Opinions on pillows are mixed with some guests finding them perfectly soft while others feel they are either too big or deformed.
In summary, while the majority of guests at NH Barajas Airport find the beds to be very comfortable, well-kept and conducive to a good night's sleep, a few guests have encountered firmness and wear-and-tear issues. Nonetheless, the overall sentiment leans towards a positive and comfortable experience.
Cleanliness
NH Barajas Airport is consistently praised for its outstanding cleanliness by guests. Reviews frequently highlight the spotless condition of rooms, describing them as clean, modern and comfortable. Housekeeping is noted as attentive and thorough, maintaining a high standard of hygiene throughout the hotel. The common areas, bathrooms and public spaces are kept tidy, contributing to an overall clean and well-maintained atmosphere.
Guests appreciate the hotel's comfortable and adequately sized rooms, many of which are described as spacious and clean with modern furnishings. The hotel facilities, including a good breakfast, are frequently lauded for their cleanliness and tidiness.
While the general state of cleanliness is exceptional, some areas require attention. A few reviews mention that the hallways and carpets need renovation and that certain rooms had minor cleanliness issues such as dust or an unpleasant smell. Additionally, some bathrooms were not as clean as expected with specific complaints about tile joints and broken tiles.
Despite these occasional hiccups, the general consensus remains that NH Barajas Airport is a very clean and comfortable hotel, making it a reliable choice for travelers looking for a neat and hygienic stay close to the airport.
Staff
The reviews for NH Barajas Airport highlight the exceptionally positive experiences guests have had with the staff at the hotel. Numerous guests noted the staff's friendliness with phrases like "friendly staff," "staff very friendly," and "super friendly staff" frequently appearing. Helpfulness and attentiveness were other notable attributes with descriptions such as "helpful staff," "staff very helpful," and "attentive staff" commonly mentioned.
Guests appreciated the professionalism and efficiency of the hotel staff, particularly at the reception and during check-in with reviews pointing out "excellent reception staff" and "efficient staff at check-in." The staff's ability to speak fluent English, their courteous demeanor and responsiveness also received praise.
In instances where specific staff members were mentioned, guests commended individuals for going above and beyond in providing excellent service. The reviews also highlight how accommodating and supportive the staff were, often ensuring that guest needs were met and some even noting that the staff allowed them to check in their luggage early.
Despite the overwhelmingly positive feedback, there were occasional mentions of less favorable interactions, such as experiences with a rude manager or instances where service fell short of expectations. Nevertheless, the general sentiment suggests that the staff at NH Barajas Airport plays a significant role in making guests' stays enjoyable through their friendliness, helpfulness and professionalism.
Wi-Fi
Guests at the NH Barajas Airport have varied experiences with the hotel's WiFi service. Many appreciated the availability of free WiFi with several noting a strong and stable connection, particularly in their rooms. Positive feedback emphasized the good, fast and reliable WiFi, which worked well for most activities and had a strong signal throughout. However, there were also mentions of inconsistent performance with some guests finding the WiFi spotty, weak or requiring frequent resets. A few reviews noted that the WiFi did not work in certain areas, such as in some rooms or intermittently. Despite the occasional issues, the general consensus suggests that the WiFi is adequate for most guests' needs and significantly enhanced by the convenience of the free service.
Gym
Guest reviews of the NH Barajas Airport highlight the presence of a gym at the hotel, which appears to be a valued feature for many visitors. Despite its small size, guests generally found the gym to be adequate and sufficient for maintaining their fitness routine while traveling. The gym is well-maintained, modern and kept in good condition, providing a pleasant space for exercise. Although some reviews mention limited equipment, most guests were satisfied with the facilities, noting that it was open 24 hours and suitable for the needs of two people. Remarkably, the gym was considered a great addition and above average for a hotel by several reviewers. Overall, the gym at NH Barajas Airport offers a functional, well-kept environment for guests looking to stay in shape during their stay.
Pool
NH Barajas Airport features a pool that receives mixed feelings from its guests. Overall, the pool area is described as clean and well-maintained, providing a refreshing oasis during hot afternoons. Many appreciate the cleanliness and the comfortable setup of the pool deck, which includes good seating areas. However, the pool itself is quite small and this limitation is frequently noted by visitors with some saying it only fits about ten people. The pool hours are also reported to be limited and on occasions, the water can be somewhat cold. Despite these drawbacks, guests generally find the pool to be a pleasant and decent amenity for a quick dip or light exercise, although its size and accessibility might not meet everyone's expectations.
Parking
The NH Barajas Airport offers a variety of parking options, catering well to its guests' needs. Many reviewers appreciated the availability of free parking, while others highlighted the convenience and ease of access to parking facilities. The hotel provides ample parking spots, underground and private parking options and a secure environment for vehicles. Easy parking is often mentioned, both within the hotel premises and in the surrounding streets.
Despite these positives, some guests pointed out that paid parking can be expensive and finding a spot may sometimes be challenging, especially during peak hours. There are additional costs associated with parking for those who opt for the hotel's garage space. However, the convenient access to parking and the secure conditions can make the extra expense worthwhile. In summary, while there are cost considerations, the overall parking experience at NH Barajas Airport is generally positive, offering reliable and varied parking solutions.
3 Star
The NH Barajas Airport is a solid three-star hotel conveniently located near the Madrid airport. It maintains the standard three-star services, which guests find satisfactory for layovers. Despite some minor issues, such as dated bathroom designs and occasional elevator malfunctions, the hotel generally meets the expectations of an airport hotel. Cleanliness and comfort are highlighted, contributing to a pleasant stay.
The free shuttle service to the airport is a significant advantage, making it ideal for travelers in transit. While some guests feel it lacks the high-quality service typical of the NH brand, it still offers good value for money, especially for those seeking affordability.
Overall, the NH Barajas Airport provides a decent three-star experience. For those needing a convenient and comfortable layover, it fulfills its role effectively, although there are areas for improvement. The proximity to the airport, easy taxi service and the ability to park near the hotel add to its convenience, making it a reasonable choice for short stays.
Business
NH Barajas Airport is a business-focused hotel that caters well to the needs of corporate travelers. The business amenities offered are well-maintained and the facilities include mini fridges in the rooms, making them convenient for extended stays. Many underscored the availability of good working desks and business-friendly in-room features such as appropriate lighting, making it practical for business travelers to work comfortably.
The hotel boasts several meeting and conference rooms that are described as adequate and nicely maintained. There's also a small business area and a business center, which provide useful spaces for work-related activities and events. However, some noted that the business meeting facilities could improve to meet higher expectations.
Staff service was consistently highlighted as excellent and courteous with several guests appreciating their responsiveness and willingness to accommodate room changes.
Overall, NH Barajas Airport is described as an ideal location for those on business trips, particularly because of its practical and organized environment, excellent attention from the staff and its convenience as a starting point or destination for trips in Europe.
Accessible
NH Barajas Airport stands out as a highly accessible option for travelers with disabilities, offering a range of features and amenities that prioritize ease of access. The hotel provides accessible rooms and designated parking spaces for mobility-impaired guests, ensuring a smooth experience for all visitors. Guests have positively highlighted the accessibility of various facilities, such as public spaces and bathrooms, which cater to individuals with limited mobility.
The hotel’s strategic location close to the airport and its proximity to the metro, just 300 meters away, make it a convenient choice for those traveling to and from the city. Additionally, the ease of access to metro stations and city attractions enhances its appeal. Despite some minor issues, such as tiles in poor condition making navigation challenging for assistance-requiring family members and the temporary cancellation of the airport transfer service due to COVID-19, the overall accessibility remains commendable.
The hotel features flat, easy-to-walk paths suitable for walking, jogging and bike riding, which adds to its accessibility credentials. Convenient access to shops and other amenities further amplifies the hotel's favorable impression among guests. With its well-located position, accessible common areas and a comfortable environment, NH Barajas Airport offers a compelling option for travelers requiring accessible accommodations.
Outdoor Pool
The NH Barajas Airport hotel offers a variety of amenities, including an outdoor pool that has garnered mixed reviews. Many guests appreciated the pool for its pleasant and beautiful ambiance, finding it a good spot to unwind, especially useful for those with layovers, as it stays open until 21:00. The well-maintained pool is noted to be a nice place for relaxation with some describing it as exactly what they needed.
However, several comments pointed to the pool being quite small with some even calling it tiny, making it less ideal for larger groups or swimming enthusiasts. There have been occasional mentions of the pool not being clean and instances when it was closed during the winter months. The pool area is also criticized for having only six sun loungers, which could be insufficient during busy times.
Overall, the outdoor pool at the NH Barajas Airport hotel serves as a pleasant and convenient facility for many guests, although some may find its size and maintenance less than ideal.
Dog Friendly
NH Barajas Airport receives commendable remarks for being a genuinely dog-friendly hotel. Guests often highlight the warm welcome extended to their furry companions, noting how the hotel provides dog beds, bowls and even tennis balls as welcome gifts. The staff’s treatment towards pets is consistently praised as excellent, creating a positive experience for pet owners. Additionally, the hotel’s convenience for dog owners is evident with pet bowls and toys readily available and a nearby park for dog walks.
However, it is important to note a few considerations. While the rooms are pet-friendly, they are described as small and guests have mentioned an undisclosed pet fee. Additionally, there is a stipulation that pets cannot be left alone in the rooms, which might require pet owners to plan accordingly.
Overall, NH Barajas Airport stands out for its thoughtful amenities and accommodating stance towards pets, making it a preferred choice for travelers not wishing to leave their furry friends behind.
Yes, NH Barajas Airport has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at NH Barajas Airport.
Yes, NH Barajas Airport welcomes dogs.
Yes, parking facilities are available at NH Barajas Airport.