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5-Star Hotels with Swimming Pool in Madrid
22 HOTELS IN AND AROUND MADRIDMost popular user searches in Madrid: hotels near golf courses, 4-star hotels, family friendly hotels, historic hotels, 5-star hotels, boutique-style hotels and hotels with rooms with jacuzzi / hot-tub.
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Summary of reviews
The Melia Madrid Princesa is widely praised for its superb location, making it an excellent choice for both tourists and business travelers. Centrally situated near major attractions like Plaza España, Gran Via and Puerta del Sol, guests find it convenient for both leisure and professional visits. The hotel's proximity to public transportation, including metro stations, adds to its appeal, making it easy to explore Madrid. Despite its central location, the hotel offers a peaceful stay, surrounded by a lively neighborhood with a variety of dining and entertainment options.
The breakfast experience at Melia Madrid Princesa stands out as a highlight, consistently commended for its quality, variety and presentation. Guests appreciate the extensive buffet that includes options like made-to-order eggs and pancakes. The friendly and attentive staff, as well as the spacious and pleasant dining space, further enhance the breakfast experience. Even with minor critiques, the overall sentiment towards breakfast remains overwhelmingly positive.
Dinner at the hotel's Mosaic restaurant and bars is also highly rated with guests frequently mentioning the delicious food and excellent service. Special occasions like New Year's Eve are particularly noted for their quality offerings. The lobby and Bribone bars receive accolades for their atmosphere and friendly staff, adding to the overall dining satisfaction.
The rooms at Melia Madrid Princesa are modern and stylish with a focus on comfort and cleanliness. While many guests find the rooms spacious and well-designed, some note that certain rooms could be more functional with better space utilization. Cleanliness is consistently praised, contributing to a comfortable stay. However, soundproofing and maintenance in some rooms could be improved. Overall, the rooms' comfort and modern amenities are appreciated, especially for those staying on The Level floors, which offer a luxurious experience.
High standards of cleanliness are a hallmark of the hotel with guests frequently highlighting the immaculate conditions of rooms and common areas. The cleaning staff receive high praise for maintaining a hygienic environment, further enhancing guests’ comfort.
The hotel's staff are repeatedly commended for their friendliness, professionalism and attentiveness. Guests feel welcomed and well taken care of with particular praise directed towards the front desk and concierge teams. A specific staff member, Bea, is often mentioned for her exceptional service.
While the gym is well-equipped and satisfactory for most guests' needs, the pool area receives mixed reviews. Guests appreciate the cleanliness and management of the pool but find it small and sometimes disappointing due to additional charges and specific access policies like mandatory swim caps and pre-booking.
Melia Madrid Princesa's family-friendly atmosphere is another strong point with comfortable family rooms and accommodating staff. However, some guests note minor issues related to family room configurations and bed setups. Overall, the hotel remains a favorable choice for families seeking enjoyable amenities and considerate service.
The hotel's location also fares well for nightlife enthusiasts with numerous options nearby and positive feedback about the hotel's bar and nearby venues. Though some noise disturbances were reported, the overall nightlife experience remains favorable.
The hotel beds receive high marks for comfort and quality, contributing to a restful stay. The availability of a pillow menu enhances the sleeping experience, although a few guests had preferences for softer or firmer mattresses.
There is a mixed sentiment about the hotel's five-star rating. Many guests feel the service and amenities meet five-star standards, while others believe some aspects fall short, particularly room quality and certain service areas. Nonetheless, the overall experience at Melia Madrid Princesa remains positive with many guests enjoying a luxurious and hospitable stay.
In summary, Melia Madrid Princesa offers an excellent location, outstanding breakfast and dining options, clean and comfortable rooms and exceptional staff service, making it a strong choice for a stay in Madrid despite some minor areas for improvement.
The breakfast experience at Melia Madrid Princesa stands out as a highlight, consistently commended for its quality, variety and presentation. Guests appreciate the extensive buffet that includes options like made-to-order eggs and pancakes. The friendly and attentive staff, as well as the spacious and pleasant dining space, further enhance the breakfast experience. Even with minor critiques, the overall sentiment towards breakfast remains overwhelmingly positive.
Dinner at the hotel's Mosaic restaurant and bars is also highly rated with guests frequently mentioning the delicious food and excellent service. Special occasions like New Year's Eve are particularly noted for their quality offerings. The lobby and Bribone bars receive accolades for their atmosphere and friendly staff, adding to the overall dining satisfaction.
The rooms at Melia Madrid Princesa are modern and stylish with a focus on comfort and cleanliness. While many guests find the rooms spacious and well-designed, some note that certain rooms could be more functional with better space utilization. Cleanliness is consistently praised, contributing to a comfortable stay. However, soundproofing and maintenance in some rooms could be improved. Overall, the rooms' comfort and modern amenities are appreciated, especially for those staying on The Level floors, which offer a luxurious experience.
High standards of cleanliness are a hallmark of the hotel with guests frequently highlighting the immaculate conditions of rooms and common areas. The cleaning staff receive high praise for maintaining a hygienic environment, further enhancing guests’ comfort.
The hotel's staff are repeatedly commended for their friendliness, professionalism and attentiveness. Guests feel welcomed and well taken care of with particular praise directed towards the front desk and concierge teams. A specific staff member, Bea, is often mentioned for her exceptional service.
While the gym is well-equipped and satisfactory for most guests' needs, the pool area receives mixed reviews. Guests appreciate the cleanliness and management of the pool but find it small and sometimes disappointing due to additional charges and specific access policies like mandatory swim caps and pre-booking.
Melia Madrid Princesa's family-friendly atmosphere is another strong point with comfortable family rooms and accommodating staff. However, some guests note minor issues related to family room configurations and bed setups. Overall, the hotel remains a favorable choice for families seeking enjoyable amenities and considerate service.
The hotel's location also fares well for nightlife enthusiasts with numerous options nearby and positive feedback about the hotel's bar and nearby venues. Though some noise disturbances were reported, the overall nightlife experience remains favorable.
The hotel beds receive high marks for comfort and quality, contributing to a restful stay. The availability of a pillow menu enhances the sleeping experience, although a few guests had preferences for softer or firmer mattresses.
There is a mixed sentiment about the hotel's five-star rating. Many guests feel the service and amenities meet five-star standards, while others believe some aspects fall short, particularly room quality and certain service areas. Nonetheless, the overall experience at Melia Madrid Princesa remains positive with many guests enjoying a luxurious and hospitable stay.
In summary, Melia Madrid Princesa offers an excellent location, outstanding breakfast and dining options, clean and comfortable rooms and exceptional staff service, making it a strong choice for a stay in Madrid despite some minor areas for improvement.
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5 Star
Pool
Heated Pool
Indoor Pool
Luxury
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Summary of reviews
The Four Seasons Hotel Madrid is a luxurious and elegant hotel that sets the standard for a 5-star hotel experience. Guests consistently praise the exceptional service provided by the friendly and professional staff, who go above and beyond to ensure a comfortable and enjoyable stay. The hotel's central location is also a major highlight with many attractions within walking distance. While the breakfast experience varies, the hotel's beautiful, clean and spacious rooms are a major draw with comfortable beds and a quiet atmosphere. The hotel's exceptional cleanliness and quality service throughout the stay have also been highlighted. The rooftop pool offers stunning views of the city and the spa is worth checking out. Overall, the Four Seasons Hotel Madrid is a fantastic new hotel that embodies everything you expect from the Four Seasons brand - non-ostentatious luxury, sublime setting and perfect location.
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5 Star
Pool
Heated Pool
Indoor Pool
Spa
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Summary of reviews
The Mandarin Oriental Ritz, Madrid offers a luxurious and exceptional experience for its guests. The rooms are beautiful and spacious with high-end interiors, although some guests have complained about small sizes. However, the attentive and friendly staff add to the welcoming atmosphere of the hotel, leaving guests impressed with their personalized service. Cleanliness is impeccable with the hotel feeling brand new and excellent. Facilities, such as the recently renovated bar and spa, are brilliant and exceed expectations. The level of luxury from the elegant decor to the professional staff is outstanding, creating a dream-like stay for all guests. Overall, the Mandarin Oriental Ritz, Madrid is a 5-star hotel that provides an indulgent and unique experience, making it a must-visit for discerning travelers.
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5 Star
Pool
Indoor Pool
Luxury
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Summary of reviews
Barceló Torre de Madrid is a luxurious and stylish five-star hotel located in the heart of Madrid with an exceptional and exclusive position that guests rave about. The hotel's central location is perfect for exploring the city with easy access to many top attractions and tapas restaurants just outside the hotel doorstep. The spacious and beautifully decorated rooms are a highlight with large comfortable beds and modern facilities. The hotel's standout feature is the breakfast buffet with a wonderful variety of high-quality options in a spacious and bright setting. The staff are exceptional, providing helpful and friendly service with great attention to detail. The hotel's wellness facilities, including an indoor pool, sauna and gym, received high praise from guests. While some felt the price was not entirely justified and the facilities could have been better to match a five-star rating, overall Barceló Torre de Madrid is a great choice for those seeking luxury and a prime location in Madrid.
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5 Star
Pool
Heated Pool
Indoor Pool
Luxury
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Summary of reviews
Eurostars Madrid Tower is a 5-star hotel that offers a luxurious stay with spacious rooms, complete bathrooms and stunning city views. While some guests noted maintenance issues and a lack of luxury feel for a 5-star hotel, the majority agree that it is a great business hotel and excellent for both rest and work-related travel. The hotel's location is convenient for both work and play with easy access to the airport and nearby shopping and dining options. The breakfast experience received mixed reviews, but the hotel's staff was mostly attentive and helpful. The hotel offers a spa and parking for guests, but reviews regarding these amenities are mixed. Overall, Eurostars Madrid Tower is a fabulous hotel in a beautiful area, just minutes from popular tourist spots and shopping centers.
Categories
5 Star
Pool
Infinity Pool
Luxury
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Summary of reviews
The VP Plaza España Design is a luxurious 5-star hotel located in the heart of Madrid, offering a modern and comfortable design with stunning views of the city. Guests appreciate the hotel's exceptional location within walking distance to restaurants, cafes, shops and tourist attractions. The breakfast is a must-try, offering a diverse selection of fresh and local products. The rooms are spacious, clean and impeccably furnished with friendly and attentive staff. The hotel's cleanliness receives high marks, although some guests noted small cleanliness issues. The staff is highly praised for their professionalism, friendliness and helpfulness. The spa receives mixed reviews, but the hotel's luxurious amenities, including a rooftop bar and premium gym facilities, are still recommended. The beds are comfortable, providing an amazing sleep experience. Overall, the VP Plaza España Design is a luxurious retreat for discerning travelers, offering a relaxing, unforgettable and absolutely beautiful stay in Madrid.
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5 Star
Pool
Outdoor Pool
Luxury
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Summary of reviews
The Madrid EDITION shines as a luxury hotel situated in the heart of Madrid, providing guests with a perfect blend of convenience and opulence. Its prime location allows easy access to the city's vibrant attractions, while maintaining a tranquil and peaceful retreat amidst the bustling surroundings. The hotel’s modern architecture and beautiful design are complemented by a range of upscale amenities, including a stunning rooftop terrace and pool, providing a true urban oasis.
The rooms are consistently praised for their spaciousness, cleanliness, and modern decor, which align with the hotel's luxurious reputation. Guests enjoy the exceptional comfort of the beds, often describing them as plush and yielding a restful night’s sleep. The hotel’s dedication to maintaining a spotless environment is evident, with fast housekeeping and well-maintained spaces enhancing the overall appeal.
One of the standout features of The Madrid EDITION is its remarkable staff, known for their professionalism, kindness, and attentiveness. The team goes above and beyond to ensure a seamless and memorable experience, leaving guests impressed and eager to return. Although there are occasional minor service inconsistencies, the overall service contributes significantly to the hotel's acclaim.
The breakfast experience, while occasionally noted for its limited selection, is generally appreciated for its quality and includes a sumptuous buffet with vegetarian options. Guests enjoy the modern aesthetics and luxurious ambiance when partaking in breakfast, despite some suggestions for improvement in service efficiency.
Overall, The Madrid EDITION offers a sophisticated and inviting stay in Madrid, combining luxury, convenience, and exceptional service in a setting that feels both warm and private.
The rooms are consistently praised for their spaciousness, cleanliness, and modern decor, which align with the hotel's luxurious reputation. Guests enjoy the exceptional comfort of the beds, often describing them as plush and yielding a restful night’s sleep. The hotel’s dedication to maintaining a spotless environment is evident, with fast housekeeping and well-maintained spaces enhancing the overall appeal.
One of the standout features of The Madrid EDITION is its remarkable staff, known for their professionalism, kindness, and attentiveness. The team goes above and beyond to ensure a seamless and memorable experience, leaving guests impressed and eager to return. Although there are occasional minor service inconsistencies, the overall service contributes significantly to the hotel's acclaim.
The breakfast experience, while occasionally noted for its limited selection, is generally appreciated for its quality and includes a sumptuous buffet with vegetarian options. Guests enjoy the modern aesthetics and luxurious ambiance when partaking in breakfast, despite some suggestions for improvement in service efficiency.
Overall, The Madrid EDITION offers a sophisticated and inviting stay in Madrid, combining luxury, convenience, and exceptional service in a setting that feels both warm and private.
Categories
Pool
Outdoor Pool
5 Star
Luxury
$
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Summary of reviews
BLESS Hotel Madrid, part of The Leading Hotels of the World, delights guests with its impeccable blend of luxury, elegance, and prime location in the heart of the upscale Salamanca district. The hotel's ideal location offers easy access to Madrid's exquisite shopping on Serrano Street, diverse dining options, and cultural landmarks such as Buen Retiro Park and the Prado Museum.
The hotel's sophisticated ambiance is enhanced by its stylish decor, modern rooms, and refined interior design, providing a memorable and comfortable experience. Guests often highlight the impeccable cleanliness throughout the hotel, which is complemented by the staff's friendly and efficient service, ensuring all needs are met promptly.
The luxurious accommodations feature spacious rooms, elegant furnishings, and comfortable beds, inviting relaxation and tranquility. Although some rooms may require minor updates, the overall aesthetic is inviting and homely, striking a perfect balance between modern design and classic touches.
Bless Hotel Madrid's breakfast service is renowned for its quality and variety. Guests enjoy a rich selection of fresh pastries and local delicacies in a beautifully decorated environment, though some find the experience costly. The hotel's amenities, such as the renowned rooftop pool, terrace, and gym, provide perfect spots to unwind after exploring the city.
Visitors consistently praise the exceptional service, noting the warm welcome and attentive assistance provided by the staff. Specific team members often receive special mentions for their standout service, contributing to an overall positive guest experience. While Wi-Fi connectivity and spa services have some room for improvement, the hotel’s luxurious ambiance and convenient location make it a top choice for travelers seeking a remarkable stay in Madrid. Overall, BLESS Hotel Madrid is celebrated for offering an opulent, comfortable, and enjoyable retreat in the vibrant city center, curated for the most discerning of travelers.
The hotel's sophisticated ambiance is enhanced by its stylish decor, modern rooms, and refined interior design, providing a memorable and comfortable experience. Guests often highlight the impeccable cleanliness throughout the hotel, which is complemented by the staff's friendly and efficient service, ensuring all needs are met promptly.
The luxurious accommodations feature spacious rooms, elegant furnishings, and comfortable beds, inviting relaxation and tranquility. Although some rooms may require minor updates, the overall aesthetic is inviting and homely, striking a perfect balance between modern design and classic touches.
Bless Hotel Madrid's breakfast service is renowned for its quality and variety. Guests enjoy a rich selection of fresh pastries and local delicacies in a beautifully decorated environment, though some find the experience costly. The hotel's amenities, such as the renowned rooftop pool, terrace, and gym, provide perfect spots to unwind after exploring the city.
Visitors consistently praise the exceptional service, noting the warm welcome and attentive assistance provided by the staff. Specific team members often receive special mentions for their standout service, contributing to an overall positive guest experience. While Wi-Fi connectivity and spa services have some room for improvement, the hotel’s luxurious ambiance and convenient location make it a top choice for travelers seeking a remarkable stay in Madrid. Overall, BLESS Hotel Madrid is celebrated for offering an opulent, comfortable, and enjoyable retreat in the vibrant city center, curated for the most discerning of travelers.
Categories
5 Star
Pool
Outdoor Pool
Luxury
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Summary of reviews
UMusic Hotel Madrid, ideally situated in the heart of Madrid near Puerta del Sol and Plaza Mayor, stands out for its prime location. Guests appreciate the vibrant neighborhood teeming with restaurants, cafes and markets, all within walking distance from major tourist attractions. This strategic location, combined with proximity to the Sol Metro Station, makes it an excellent base for exploring the city, enhancing its appeal as a travel destination.
The hotel’s facilities and amenities, including a rooftop bar with stunning city views, are widely praised. Guests find the modern facilities—ranging from the clean and well-maintained rooms to the aesthetically pleasing common areas—impressive. The rooms, although sometimes noted as small, are appreciated for their stylish decor, cleanliness and comfort, replete with amenities like climate control, Nespresso machines and integrated sound systems.
Breakfast at UMusic Hotel Madrid is often highlighted as a memorable experience, featuring a diverse and high-quality buffet complemented by live music, set in a bright and beautiful breakfast room. The breakfast is described as hearty and nutritious with some guests likening it to a Michelin star experience. However, some reviews suggest room for improvement in organization and diversity.
Dining experiences are enhanced by the rooftop bar and the inclusion of live music, yet the dinner service garners mixed responses due to occasional slow service and limited menu variety. Despite these few drawbacks, the quality of breakfast and lunch and the inviting atmosphere of the restaurant are commonly praised.
Service at UMusic Hotel Madrid is another strong point with numerous commendations for the staff's friendliness, helpfulness and professionalism. Special mentions go to reception staff, contributing to a welcoming environment, though occasional reports of inexperienced staff reflect room for improvement.
The hotel’s cleanliness is impeccable, contributing to its modern and fresh ambiance. Both rooms and common areas are consistently described as spotless and the housekeeping staff receives high marks for their thoroughness.
Additional amenities like the rooftop pool, albeit small and sometimes cold, offer an attractive spot for relaxation with lovely city views. The gym, featuring modern equipment and amenities like water and apples, is well-maintained, though opinions on its size vary.
Lastly, the comfort of the beds receives mixed reviews—many find them exceptionally comfortable, whereas others cite issues with bed size and firmness.
Overall, UMusic Hotel Madrid with its strategic location, modern and clean facilities, attentive staff and thoughtful amenities, provides a highly enjoyable stay, even though some aspects may not fully meet five-star expectations.
The hotel’s facilities and amenities, including a rooftop bar with stunning city views, are widely praised. Guests find the modern facilities—ranging from the clean and well-maintained rooms to the aesthetically pleasing common areas—impressive. The rooms, although sometimes noted as small, are appreciated for their stylish decor, cleanliness and comfort, replete with amenities like climate control, Nespresso machines and integrated sound systems.
Breakfast at UMusic Hotel Madrid is often highlighted as a memorable experience, featuring a diverse and high-quality buffet complemented by live music, set in a bright and beautiful breakfast room. The breakfast is described as hearty and nutritious with some guests likening it to a Michelin star experience. However, some reviews suggest room for improvement in organization and diversity.
Dining experiences are enhanced by the rooftop bar and the inclusion of live music, yet the dinner service garners mixed responses due to occasional slow service and limited menu variety. Despite these few drawbacks, the quality of breakfast and lunch and the inviting atmosphere of the restaurant are commonly praised.
Service at UMusic Hotel Madrid is another strong point with numerous commendations for the staff's friendliness, helpfulness and professionalism. Special mentions go to reception staff, contributing to a welcoming environment, though occasional reports of inexperienced staff reflect room for improvement.
The hotel’s cleanliness is impeccable, contributing to its modern and fresh ambiance. Both rooms and common areas are consistently described as spotless and the housekeeping staff receives high marks for their thoroughness.
Additional amenities like the rooftop pool, albeit small and sometimes cold, offer an attractive spot for relaxation with lovely city views. The gym, featuring modern equipment and amenities like water and apples, is well-maintained, though opinions on its size vary.
Lastly, the comfort of the beds receives mixed reviews—many find them exceptionally comfortable, whereas others cite issues with bed size and firmness.
Overall, UMusic Hotel Madrid with its strategic location, modern and clean facilities, attentive staff and thoughtful amenities, provides a highly enjoyable stay, even though some aspects may not fully meet five-star expectations.
Categories
5 Star
Pool
Outdoor Pool
Honeymoon
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Summary of reviews
The Wellington Hotel & Spa Madrid is a luxurious and elegant five-star hotel located in the heart of Madrid's Salamanca neighborhood, adjacent to Retiro Park. Guests have praised the hotel's excellent location, attentive and courteous staff and impeccable cleanliness. While opinions on the breakfast options and room sizes vary, the hotel's luxurious amenities and traditional elegance mixed with modern smart amenities make for a truly unforgettable travel experience. The hotel's swimming pool, pool bar, restaurant and terrace arrangements provide an added benefit for those seeking relaxation. Overall, the Wellington Hotel & Spa Madrid is an ideal choice for anyone looking for a touch of grandeur and a comfortable stay in Madrid's best neighborhood.
Categories
5 Star
Pool
Outdoor Pool
Sustainability Journey
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Categories
Pool
Indoor Pool
5 Star
Spa
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Summary of reviews
Hotel Puerta America receives high praise for its unique design with each floor showcasing the creativity and flair of different renowned architects, offering guests a visually captivating experience. Located on the outskirts of central Madrid, the hotel benefits from excellent metro connectivity that provides easy access to both the city center and the airport. This convenient transportation network compensates for the hotel's slightly remote position, making it a practical choice for exploring the city while enjoying a peaceful and tranquil environment.
Guests have lauded the hotel's breakfast offerings, describing them as varied, high-quality and delicious. The breakfast buffet caters to different dietary preferences, including gluten-free options, though the high price of 25 euros per person is frequently mentioned as a drawback. The Observatory restaurant within the hotel stands out for its fantastic service and quality food, though dining options overall are considered limited and somewhat pricey.
The rooms at Hotel Puerta America are particularly noteworthy for their spaciousness, comfort and innovative designs. The large, comfortable beds and panoramic city views are consistently praised. The themed floors by different architects make each stay unique and memorable. However, some guests have pointed out functionality issues, such as limited storage space and inadequate charging points, as well as occasional maintenance issues.
Cleanliness throughout the hotel is generally well-regarded with the housekeeping staff often commended for their meticulous attention to detail. However, certain areas, including some rooms and common areas, have been noted to need more rigorous cleaning practices.
The staff at Hotel Puerta America are frequently mentioned for their friendliness, professionalism and readiness to cater to any need, significantly enhancing the guest experience. Despite occasional mentions of less favorable encounters, particularly at reception, the overall sentiment towards the service remains overwhelmingly positive.
Free Wi-Fi is available and generally reliable in certain areas of the hotel, though some guests have experienced issues with slow speeds and weak signals, particularly in the rooms. The gym facilities receive mixed reviews; while the equipment is in good condition and the gym meets basic workout needs, it lacks variety and additional amenities like towels.
The pool area is beautiful and serves as a pleasant chill-out spot, especially in the evenings. However, many guests were disappointed by its seasonal closures, impractical operating hours and cold water temperatures. The physical size of the pool and limited availability of sun loungers were also points of criticism.
Hotel Puerta America provides a convenient on-site parking facility that is spacious and easily accessible. However, many guests feel that the parking fee of 26 euros per day is excessive. The hotel caters well to families, offering spacious rooms, cribs, extra beds and special amenities for children, which many parents appreciate.
Overall, Hotel Puerta America offers a unique and visually stimulating stay with excellent metro connectivity, making it a good choice for travelers seeking something different. Some areas could benefit from improvement, such as pricing for breakfast and parking, as well as more rigorous maintenance and cleaning in certain parts of the hotel.
Guests have lauded the hotel's breakfast offerings, describing them as varied, high-quality and delicious. The breakfast buffet caters to different dietary preferences, including gluten-free options, though the high price of 25 euros per person is frequently mentioned as a drawback. The Observatory restaurant within the hotel stands out for its fantastic service and quality food, though dining options overall are considered limited and somewhat pricey.
The rooms at Hotel Puerta America are particularly noteworthy for their spaciousness, comfort and innovative designs. The large, comfortable beds and panoramic city views are consistently praised. The themed floors by different architects make each stay unique and memorable. However, some guests have pointed out functionality issues, such as limited storage space and inadequate charging points, as well as occasional maintenance issues.
Cleanliness throughout the hotel is generally well-regarded with the housekeeping staff often commended for their meticulous attention to detail. However, certain areas, including some rooms and common areas, have been noted to need more rigorous cleaning practices.
The staff at Hotel Puerta America are frequently mentioned for their friendliness, professionalism and readiness to cater to any need, significantly enhancing the guest experience. Despite occasional mentions of less favorable encounters, particularly at reception, the overall sentiment towards the service remains overwhelmingly positive.
Free Wi-Fi is available and generally reliable in certain areas of the hotel, though some guests have experienced issues with slow speeds and weak signals, particularly in the rooms. The gym facilities receive mixed reviews; while the equipment is in good condition and the gym meets basic workout needs, it lacks variety and additional amenities like towels.
The pool area is beautiful and serves as a pleasant chill-out spot, especially in the evenings. However, many guests were disappointed by its seasonal closures, impractical operating hours and cold water temperatures. The physical size of the pool and limited availability of sun loungers were also points of criticism.
Hotel Puerta America provides a convenient on-site parking facility that is spacious and easily accessible. However, many guests feel that the parking fee of 26 euros per day is excessive. The hotel caters well to families, offering spacious rooms, cribs, extra beds and special amenities for children, which many parents appreciate.
Overall, Hotel Puerta America offers a unique and visually stimulating stay with excellent metro connectivity, making it a good choice for travelers seeking something different. Some areas could benefit from improvement, such as pricing for breakfast and parking, as well as more rigorous maintenance and cleaning in certain parts of the hotel.
Categories
5 Star
Pool
Outdoor Pool
Luxury
$
Info
Summary of reviews
Eurostars Suites Mirasierra is a highly recommended hotel praised for various aspects, ensuring an excellent experience for both leisure and business travelers.
The hotel is comfortably situated in a quiet residential area with excellent connectivity through nearby metro and bus services, making it a tranquil yet accessible retreat from central Madrid. Its proximity to the La Vaguada shopping center, supermarkets and diverse dining options adds convenience. Guests appreciate the scenic views, restful environment and easy access to the airport and city center, highlighting it as a notable choice for a peaceful yet connected stay.
The breakfast service receives high acclaim with an extensive buffet featuring fresh, gourmet food and a variety of sweet and savory options. Although some find it expensive and note issues like food temperatures and coffee quality, the overall breakfast experience is fantastic and a major highlight for many visitors.
Dinner services present a mixed experience. While the food quality receives praise, the lack of menu diversity, occasional service delays and high prices are noted as areas needing improvement. Room service is satisfactory though considered costly and the bar garners mixed reviews on pricing and service efficiency.
Rooms at Eurostars Suites Mirasierra are spacious and comfortable, often described as comparable to apartments. Guests laud the large size, practical amenities, beautiful decor and thoughtful layout. While occasional maintenance issues and outdated furniture are mentioned, the rooms' cleanliness, comfort and scenic views ensure a high level of satisfaction.
Cleanliness throughout the hotel is commendable with consistent praise for spotless rooms and well-maintained public areas. Some minor issues with carpets and occasional odors are noted, but overall, the hotel's dedication to hygiene and the efficiency of the friendly housekeeping staff are highly appreciated.
Staff are consistently praised for their friendliness, professionalism and attentiveness. Special mentions of specific staff members highlight exceptional customer service and swift problem-solving. The combination of outstanding service and hospitable demeanor significantly enhances the guest experience.
The complimentary WiFi is generally fast and reliable, though some guests report intermittent issues. Clarity in connection instructions and network security could be improved.
The gym receives mixed reviews with guests appreciating the equipment but noting the small space, occasional disorganization and air-conditioning issues. Despite these drawbacks, the gym remains a valued amenity for basic exercise.
The pool is a standout feature for its cleanliness and spaciousness. When operational, the pool area is an excellent spot for relaxation, although availability issues and occasional water temperature complaints are noted.
Parking facilities are exceptional with ample, secure and free parking directly accessible from the hotel. The convenience of the private underground garage with elevator access is a significant plus.
Families find the hotel highly accommodating with spacious rooms, baby cribs and hygiene kits. The safe, quiet neighborhood and hotel amenities cater well to families, although a lack of specific family meal options is noted. The overall family-friendly atmosphere makes it a preferred choice for those traveling with children.
In summary, Eurostars Suites Mirasierra stands out for its serene location, excellent breakfast, spacious and comfortable rooms, high standards of cleanliness and outstanding staff. While there are areas for improvement in dinner services, gym facilities and pool availability, the hotel's overall offerings ensure a pleasant and satisfying stay.
The hotel is comfortably situated in a quiet residential area with excellent connectivity through nearby metro and bus services, making it a tranquil yet accessible retreat from central Madrid. Its proximity to the La Vaguada shopping center, supermarkets and diverse dining options adds convenience. Guests appreciate the scenic views, restful environment and easy access to the airport and city center, highlighting it as a notable choice for a peaceful yet connected stay.
The breakfast service receives high acclaim with an extensive buffet featuring fresh, gourmet food and a variety of sweet and savory options. Although some find it expensive and note issues like food temperatures and coffee quality, the overall breakfast experience is fantastic and a major highlight for many visitors.
Dinner services present a mixed experience. While the food quality receives praise, the lack of menu diversity, occasional service delays and high prices are noted as areas needing improvement. Room service is satisfactory though considered costly and the bar garners mixed reviews on pricing and service efficiency.
Rooms at Eurostars Suites Mirasierra are spacious and comfortable, often described as comparable to apartments. Guests laud the large size, practical amenities, beautiful decor and thoughtful layout. While occasional maintenance issues and outdated furniture are mentioned, the rooms' cleanliness, comfort and scenic views ensure a high level of satisfaction.
Cleanliness throughout the hotel is commendable with consistent praise for spotless rooms and well-maintained public areas. Some minor issues with carpets and occasional odors are noted, but overall, the hotel's dedication to hygiene and the efficiency of the friendly housekeeping staff are highly appreciated.
Staff are consistently praised for their friendliness, professionalism and attentiveness. Special mentions of specific staff members highlight exceptional customer service and swift problem-solving. The combination of outstanding service and hospitable demeanor significantly enhances the guest experience.
The complimentary WiFi is generally fast and reliable, though some guests report intermittent issues. Clarity in connection instructions and network security could be improved.
The gym receives mixed reviews with guests appreciating the equipment but noting the small space, occasional disorganization and air-conditioning issues. Despite these drawbacks, the gym remains a valued amenity for basic exercise.
The pool is a standout feature for its cleanliness and spaciousness. When operational, the pool area is an excellent spot for relaxation, although availability issues and occasional water temperature complaints are noted.
Parking facilities are exceptional with ample, secure and free parking directly accessible from the hotel. The convenience of the private underground garage with elevator access is a significant plus.
Families find the hotel highly accommodating with spacious rooms, baby cribs and hygiene kits. The safe, quiet neighborhood and hotel amenities cater well to families, although a lack of specific family meal options is noted. The overall family-friendly atmosphere makes it a preferred choice for those traveling with children.
In summary, Eurostars Suites Mirasierra stands out for its serene location, excellent breakfast, spacious and comfortable rooms, high standards of cleanliness and outstanding staff. While there are areas for improvement in dinner services, gym facilities and pool availability, the hotel's overall offerings ensure a pleasant and satisfying stay.
Categories
5 Star
Pool
Outdoor Pool
Luxury
$
Info
Summary of reviews
Thompson Madrid, by Hyatt, enjoys a prime location in the city center, close to Gran Via and Puerta del Sol, offering easy access to major streets, shopping areas and cultural landmarks. Guests appreciate the convenience for sightseeing and the vibrant local atmosphere. Despite occasional challenges in locating the hotel due to nearby construction, the central position remains a significant advantage for travelers.
The hotel’s breakfast experience receives high accolades for its quality and variety. Guests commend the fresh and delicious options, particularly the pastries and appreciate the à la carte menu that caters to diverse tastes. The breakfast ambiance is enhanced by The Omar or the ground floor bar, though some feel the breakfast room could be more aligned with a five-star standard. Overall, the morning dining experience is considered exceptional with many guests declaring it among the best they've experienced in a hotel.
Thompson Madrid’s dinner offerings also receive positive feedback with guests praising the excellent cuisine and top-notch service. The dining ambiance, enhanced by views from the pool deck and the friendly, attentive staff, particularly the restaurant manager Daisy, add to the experience. While there are occasional management issues and minor critiques, the overall dining experience is highly regarded.
The rooms at Thompson Madrid are described as spacious, clean and beautifully appointed with modern, luxurious decor. Guests appreciate the quietness and soundproofing, ensuring a peaceful stay. While some find the room sizes slightly small and note a lack of closet space, the high standards of room service and housekeeping maintain a tidy and welcoming environment.
Cleanliness throughout the hotel is consistently praised with rooms and common areas described as spotless and well-maintained. Minor issues such as delays in room cleaning do not significantly detract from the overall positive impression of cleanliness.
The staff at Thompson Madrid are consistently highlighted for their exceptional service. Guests describe them as friendly, courteous and accommodating with a high level of professionalism and polish. The reception team is particularly noted for their efficiency and politeness, contributing to a welcoming experience.
The rooftop pool is a standout feature, appreciated for its aesthetic appeal and luxurious setting. Although occasional closures due to construction or seasonal limitations disappoint some guests, the pool remains a valued highlight when operational.
The beds receive general praise for their comfort with many guests noting the luxurious feel and quality of the mattresses and bedding. Despite a few isolated comments about discomfort or issues with bed-making, the comfortable beds are often highlighted as a key feature of the stay.
Overall, Thompson Madrid, by Hyatt, impresses with its prime location, excellent dining options, luxurious rooms and high standards of service and cleanliness, making it a compelling choice for travelers seeking comfort and modern luxury in Madrid.
The hotel’s breakfast experience receives high accolades for its quality and variety. Guests commend the fresh and delicious options, particularly the pastries and appreciate the à la carte menu that caters to diverse tastes. The breakfast ambiance is enhanced by The Omar or the ground floor bar, though some feel the breakfast room could be more aligned with a five-star standard. Overall, the morning dining experience is considered exceptional with many guests declaring it among the best they've experienced in a hotel.
Thompson Madrid’s dinner offerings also receive positive feedback with guests praising the excellent cuisine and top-notch service. The dining ambiance, enhanced by views from the pool deck and the friendly, attentive staff, particularly the restaurant manager Daisy, add to the experience. While there are occasional management issues and minor critiques, the overall dining experience is highly regarded.
The rooms at Thompson Madrid are described as spacious, clean and beautifully appointed with modern, luxurious decor. Guests appreciate the quietness and soundproofing, ensuring a peaceful stay. While some find the room sizes slightly small and note a lack of closet space, the high standards of room service and housekeeping maintain a tidy and welcoming environment.
Cleanliness throughout the hotel is consistently praised with rooms and common areas described as spotless and well-maintained. Minor issues such as delays in room cleaning do not significantly detract from the overall positive impression of cleanliness.
The staff at Thompson Madrid are consistently highlighted for their exceptional service. Guests describe them as friendly, courteous and accommodating with a high level of professionalism and polish. The reception team is particularly noted for their efficiency and politeness, contributing to a welcoming experience.
The rooftop pool is a standout feature, appreciated for its aesthetic appeal and luxurious setting. Although occasional closures due to construction or seasonal limitations disappoint some guests, the pool remains a valued highlight when operational.
The beds receive general praise for their comfort with many guests noting the luxurious feel and quality of the mattresses and bedding. Despite a few isolated comments about discomfort or issues with bed-making, the comfortable beds are often highlighted as a key feature of the stay.
Overall, Thompson Madrid, by Hyatt, impresses with its prime location, excellent dining options, luxurious rooms and high standards of service and cleanliness, making it a compelling choice for travelers seeking comfort and modern luxury in Madrid.
Categories
Pool
Outdoor Pool
5 Star
Luxury
From $419
$
Info
The Palacio de los Duques Gran Meliá, a member of The Leading Hotels of the World, resides in the heart of Madrid's Austrias region, boasting a rich blend of art, tradition, and luxury within a converted 19th-century palace. Between the Plaza de Oriente and Gran Vía, the hotel offers contemporary design, historic gardens and breathtaking rooftop views, complimented by the acclaimed local cuisine of the Torres brothers' restaurant, Dos Cielos. The hotel also provides a superior quality experience through the RedLevel service, which includes personalized attention, access to exclusive facilities and unique benefits. The Michelin-starred Dos Cielos Madrid, located in the palace's old stables, offers a dining experience inspired by Castilian traditions, and adds to the splendor with its three distinct dining spaces, including an outdoor area in the historic gardens.
Summary of reviews
Palacio de los Duques Gran Meliá - The Leading Hotels of the World is a luxurious and beautiful hotel that offers exceptional service and facilities. The hotel's location in the heart of Madrid is perfect for sightseeing and accessing popular attractions, while still being nestled in a quiet area. The breakfast is highly recommended for its quality and variety and the staff is outstanding with many guests mentioning specific staff members by name. The rooms are well-appointed and finished to a high standard, although some guests have reported small rooms and impractical bathrooms. The hotel's cleanliness is also highly praised with the staff taking pride in ensuring the entire property is spotless. While some guests found the pool area to be small, the rooftop pool offers a beautiful panoramic view of Madrid. Overall, Palacio de los Duques Gran Meliá - The Leading Hotels of the World is an excellent hotel that is worth the five-star rate it charges and is one of the best in Madrid.
Categories
5 Star
Pool
Rooftop Pool
Panoramic View Pool
Outdoor Pool
Luxury
$
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Summary of reviews
Barceló Imagine is a trendy and unique 5-star hotel that offers exceptional service and facilities. The hotel's location is perfect for those who want easy access to the airport and local corporate area with excellent connections to the metro line. The breakfast is a highlight of the stay with a wide variety of high-quality and delicious options. The rooms are spacious, modern and clean with a musical influence woven throughout. The hotel's cleanliness is impeccable and the staff is friendly, helpful and professional. The beds are extremely comfortable, ensuring a good night's rest. While some guests had high expectations for a 5-star hotel, Barceló Imagine stands out as one of the most beautiful and best-priced hotels in Spain.
Categories
5 Star
Pool
Outdoor Pool
Family
$
Info
Summary of reviews
Hotel Montera Madrid, Curio Collection By Hilton, is renowned for its magnificent location in the heart of Madrid, offering easy access to shopping, dining, and iconic sites. Guests frequently praise its prime spot on Gran Via for being both vibrant and surprisingly peaceful. The hotel's charming design, complemented by a stunning rooftop terrace, provides a cozy atmosphere, elevated by the welcoming and attentive staff.
The breakfast experience at Hotel Montera Madrid receives mixed reviews; however, many guests commend its varied and delicious options, served in a glamorous setting that heightens the culinary experience. Though some critique the breakfast offerings for not matching the price, others find it a delightful start to their day.
The accommodation stands out with spacious and beautifully decorated rooms, ensuring comfort with high-quality beds and restful nights. Cleanliness is a hallmark of the hotel, with guests appreciating the impeccable hygiene standards and attentive housekeeping service. The staff's exceptional service further enhances the experience, creating a warm and inviting atmosphere, often described as friendly and professional.
For those seeking luxury, Hotel Montera Madrid delivers with its elegant design and top-notch service. Guests frequently highlight the hotel's beauty, superb location, and quality service, making it an appealing choice for travelers seeking both comfort and sophistication in Madrid's bustling city center.
The breakfast experience at Hotel Montera Madrid receives mixed reviews; however, many guests commend its varied and delicious options, served in a glamorous setting that heightens the culinary experience. Though some critique the breakfast offerings for not matching the price, others find it a delightful start to their day.
The accommodation stands out with spacious and beautifully decorated rooms, ensuring comfort with high-quality beds and restful nights. Cleanliness is a hallmark of the hotel, with guests appreciating the impeccable hygiene standards and attentive housekeeping service. The staff's exceptional service further enhances the experience, creating a warm and inviting atmosphere, often described as friendly and professional.
For those seeking luxury, Hotel Montera Madrid delivers with its elegant design and top-notch service. Guests frequently highlight the hotel's beauty, superb location, and quality service, making it an appealing choice for travelers seeking both comfort and sophistication in Madrid's bustling city center.
Categories
Pool
Outdoor Pool
5 Star
Luxury
$
Info
Summary of reviews
Hotel Urban, a Member of Design Hotels, is a luxurious and centrally located hotel in Madrid that offers exceptional facilities and services. Guests rave about the excellent location, beautiful decor and attentive staff. The breakfast is highly praised for its quality and freshness, although some guests find it expensive. The rooms are well-appointed and stylish, although some areas could use updates and some rooms have noise issues. The hotel is praised for its cleanliness with housekeeping standing out among other 5-star hotels. The staff is described as helpful, friendly and professional. The gym is small and lacks a running machine, but the pool is a great extra with a rooftop view of the city. The beds are overwhelmingly comfortable with soft pillows and sheets. Overall, Hotel Urban is a great choice for those seeking a luxurious and unique stay in Madrid.
Categories
5 Star
Pool
Outdoor Pool
Luxury
$
Info
Summary of reviews
Hotel Villa Real, a member of Preferred Hotels & Resorts, excels at providing an outstanding stay largely due to its prime location and superb service. Nestled in a tranquil yet central square in Madrid, the hotel offers convenient access to major attractions like the Prado, Reina Sofia and Thyssen museums. Its proximity to renowned spots such as Gran Vía, Retiro Park, Plaza Mayor and Puerta del Sol, coupled with nearby public transportation options, makes it ideal for exploring the city on foot. The immediate area is abundant with authentic tapas bars, restaurants, theaters and shopping destinations, adding further convenience for guests.
The hotel's staff consistently receives high praise for their friendliness, professionalism and exceptional service. Employees are noted for their attentiveness and accommodating nature, making guests feel valued and well-cared for, thereby enhancing the overall experience. Breakfast at the hotel is frequently described as delicious and high-quality with a wide selection at the buffet and an appealing presentation that includes tablecloths and flowers, often creating a memorable start to the day.
Dining at Hotel Villa Real is largely appreciated for its quality, particularly during dinner, where the excellent food is complemented by helpful and attentive waitstaff. The tapas restaurant and bar are favored dining spots, although some guests noted the need for service improvements and menu updates. The terrace adjacent to the restaurant adds charm to the dining experience.
Rooms at the hotel are generally spacious, comfortable and clean. Many guests laud the elegant decor and spectacular views from balconies or terraces. The family rooms are especially praised for their efficient layouts. However, there are occasional critiques regarding outdated decor, noise insulation issues and small bathrooms with impractical fixtures.
Cleanliness at the hotel is predominantly well-regarded with most guests finding the rooms and public spaces well-maintained. The hotel's attention to cleanliness, coupled with the staff's dedication, contributes to a positive guest experience despite sporadic lapses.
Although the WiFi service is praised in some instances for its speed, experiences vary with some guests reporting weak and inconsistent signals. The hotel's gym and pool facilities, however, receive mixed feedback. The gym is seen as adequate for basic workouts but is considered small and outdated. The rooftop pool, while providing a pleasant view, is limited in size and capacity with some guests expressing disappointment over its accessibility.
Parking options at Hotel Villa Real are generally seen as secure and well-organized, though the costs associated with parking and the compact driveway are noted concerns.
For families, the hotel proves to be a welcoming and accommodating environment. The family rooms are particularly applauded for their functionality and spaciousness. The hotel’s staff are quick to respond to any requests, ensuring a comfortable stay for families and their pets.
The location also benefits those interested in nightlife with the hotel situated near numerous tapas bars and lively areas, yet maintaining a calm and quiet atmosphere at night.
Overall, Hotel Villa Real, a member of Preferred Hotels & Resorts, stands out for its excellent location, exceptional staff and comprehensive amenities, making it a highly recommended choice for visitors to Madrid.
The hotel's staff consistently receives high praise for their friendliness, professionalism and exceptional service. Employees are noted for their attentiveness and accommodating nature, making guests feel valued and well-cared for, thereby enhancing the overall experience. Breakfast at the hotel is frequently described as delicious and high-quality with a wide selection at the buffet and an appealing presentation that includes tablecloths and flowers, often creating a memorable start to the day.
Dining at Hotel Villa Real is largely appreciated for its quality, particularly during dinner, where the excellent food is complemented by helpful and attentive waitstaff. The tapas restaurant and bar are favored dining spots, although some guests noted the need for service improvements and menu updates. The terrace adjacent to the restaurant adds charm to the dining experience.
Rooms at the hotel are generally spacious, comfortable and clean. Many guests laud the elegant decor and spectacular views from balconies or terraces. The family rooms are especially praised for their efficient layouts. However, there are occasional critiques regarding outdated decor, noise insulation issues and small bathrooms with impractical fixtures.
Cleanliness at the hotel is predominantly well-regarded with most guests finding the rooms and public spaces well-maintained. The hotel's attention to cleanliness, coupled with the staff's dedication, contributes to a positive guest experience despite sporadic lapses.
Although the WiFi service is praised in some instances for its speed, experiences vary with some guests reporting weak and inconsistent signals. The hotel's gym and pool facilities, however, receive mixed feedback. The gym is seen as adequate for basic workouts but is considered small and outdated. The rooftop pool, while providing a pleasant view, is limited in size and capacity with some guests expressing disappointment over its accessibility.
Parking options at Hotel Villa Real are generally seen as secure and well-organized, though the costs associated with parking and the compact driveway are noted concerns.
For families, the hotel proves to be a welcoming and accommodating environment. The family rooms are particularly applauded for their functionality and spaciousness. The hotel’s staff are quick to respond to any requests, ensuring a comfortable stay for families and their pets.
The location also benefits those interested in nightlife with the hotel situated near numerous tapas bars and lively areas, yet maintaining a calm and quiet atmosphere at night.
Overall, Hotel Villa Real, a member of Preferred Hotels & Resorts, stands out for its excellent location, exceptional staff and comprehensive amenities, making it a highly recommended choice for visitors to Madrid.
Categories
5 Star
Pool
Outdoor Pool
Luxury
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