InfoSummary of reviewsUpendo House Hotel Zanzibar, situated in the heart of Stone Town, offers a prime location ideal for exploring the vibrant cultural landscape of this UNESCO World Heritage site. Guests appreciate the hotel's accessibility to local attractions, restaurants, and shopping areas, as well as its proximity to the harbor for convenient excursions. The beautifully designed interior combines modern comforts with traditional charm, highlighted by a remarkable rooftop terrace offering panoramic views of Stone Town. Here, guests can relax by the pool or at the bar, enjoying a tranquil atmosphere above the lively city streets. The hotel's ambiance is further enhanced by its friendly and attentive staff, who consistently go above and beyond to ensure a pleasant stay.
The breakfast at Upendo House receives high praise, with its fresh, made-to-order selections served on the picturesque rooftop terrace. While occasional service delays and limited gluten-free options are noted, the hearty and varied breakfast options leave a lasting impression. Dinner is similarly lauded, with the rooftop restaurant offering an extensive and flavorful menu that many guests describe as the best on the island. The chef's skill is particularly evident in the exceptional meat dishes, and the dining experience is complemented by a well-chosen selection of wines.
Accommodations at Upendo House are described as clean and stylish, though some guests find the rooms small due to the compact layout of Stone Town. Despite this, the rooms are well-appointed with modern amenities, and the superior rooms offer a touch of luxury and spaciousness. Cleanliness is a consistent highlight, with well-maintained spaces contributing to the overall positive impression of the hotel.
The staff at Upendo House are frequently commended for their warmth, professionalism, and dedication to guest satisfaction, often accommodating unique requests and ensuring a supportive environment. While Wi-Fi connectivity can be sporadic, this is a common issue in Stone Town and does not detract significantly from the overall experience.
The rooftop pool is a standout feature, providing stunning views and a delightful setting enhanced by attentive service. Although smaller than expected, it adds charm to the terrace space. Beds are generally comfortable, though some guests find the mattresses too firm, which may affect sleep quality for those preferring softer beds. Nonetheless, the overall comfort of the rooms and the welcoming staff contribute to a memorable stay for visitors to Upendo House Hotel Zanzibar. Show more
