IntercityHotel Mainz
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsIntercityHotel Mainz has garnered favorable reviews for several aspects of its service, particularly highlighting its central location, breakfast quality, room amenities and staff friendliness.
The hotel’s prime location adjacent to the central train station is a standout feature. Guests appreciate the high connectivity to public transport, making it an excellent hub for both business and leisure travelers. The city center and various attractions are easily accessible on foot, while the tranquility inside the hotel provides a peaceful retreat despite its busy surroundings. Additional conveniences such as an on-site parking garage with electric vehicle charging stations further enhance the overall guest experience.
Breakfast at IntercityHotel Mainz earns consistent praise for its quality and variety, offering a diverse selection suitable for all tastes. Most guests find the buffet delicious and satisfying, though a few note that the pricing could be on the higher side. Despite some minor criticisms, the breakfast remains one of the hotel’s key highlights.
While dinner services seem to have some inconsistencies with guests reporting the restaurant and bar being closed at times, the staff’s attentiveness in catering to smaller requests like providing water boilers or tea bags still leaves a positive impression.
The rooms are well-received for their cleanliness, spaciousness and modern furnishings. They offer a quiet and comfortable atmosphere with soundproof windows and practical amenities ensuring a pleasant stay. While a few guests mention the need for better maintenance or additional in-room facilities, overall satisfaction with the rooms is high.
Cleanliness is a strong point with many guests praising the spotless rooms and thorough housekeeping. Occasional lapses are reported, but these are not frequent enough to overshadow the general positive sentiment.
Staff at IntercityHotel Mainz are frequently applauded for their friendliness and helpfulness, particularly the reception and housekeeping teams. However, the breakfast staff occasionally receive mixed reviews. Despite minor issues, the staff’s overall professionalism and warmth contribute significantly to an enjoyable stay.
The free WiFi service is generally reliable and sufficient for most needs, though occasional issues do occur. The availability of upgraded speeds for members helps cater to those requiring a faster connection.
Parking is convenient but somewhat expensive with narrow spaces that might not suit larger vehicles. This, along with the need for frequent ticket validation, suggests room for improvement.
The beds receive mixed feedback; many guests find them comfortable, but some feel they are too soft or saggy. Preferences for mattress firmness and pillow variety are divided.
For business travelers, the hotel offers efficient services such as quick check-in/check-out, soundproof rooms and well-equipped conference facilities. The professional atmosphere and functional amenities make it a preferred choice for business stays, though certain minor conveniences and price disparities are noted.
In summary, IntercityHotel Mainz is highly recommended for its central location, excellent breakfast, clean and comfortable rooms and friendly staff, making it a strong choice for both business and leisure travelers. Minor improvements in dining services, parking and bedding could further enhance the guest experience.
Categories
The hotel’s prime location adjacent to the central train station is a standout feature. Guests appreciate the high connectivity to public transport, making it an excellent hub for both business and leisure travelers. The city center and various attractions are easily accessible on foot, while the tranquility inside the hotel provides a peaceful retreat despite its busy surroundings. Additional conveniences such as an on-site parking garage with electric vehicle charging stations further enhance the overall guest experience.
Breakfast at IntercityHotel Mainz earns consistent praise for its quality and variety, offering a diverse selection suitable for all tastes. Most guests find the buffet delicious and satisfying, though a few note that the pricing could be on the higher side. Despite some minor criticisms, the breakfast remains one of the hotel’s key highlights.
While dinner services seem to have some inconsistencies with guests reporting the restaurant and bar being closed at times, the staff’s attentiveness in catering to smaller requests like providing water boilers or tea bags still leaves a positive impression.
The rooms are well-received for their cleanliness, spaciousness and modern furnishings. They offer a quiet and comfortable atmosphere with soundproof windows and practical amenities ensuring a pleasant stay. While a few guests mention the need for better maintenance or additional in-room facilities, overall satisfaction with the rooms is high.
Cleanliness is a strong point with many guests praising the spotless rooms and thorough housekeeping. Occasional lapses are reported, but these are not frequent enough to overshadow the general positive sentiment.
Staff at IntercityHotel Mainz are frequently applauded for their friendliness and helpfulness, particularly the reception and housekeeping teams. However, the breakfast staff occasionally receive mixed reviews. Despite minor issues, the staff’s overall professionalism and warmth contribute significantly to an enjoyable stay.
The free WiFi service is generally reliable and sufficient for most needs, though occasional issues do occur. The availability of upgraded speeds for members helps cater to those requiring a faster connection.
Parking is convenient but somewhat expensive with narrow spaces that might not suit larger vehicles. This, along with the need for frequent ticket validation, suggests room for improvement.
The beds receive mixed feedback; many guests find them comfortable, but some feel they are too soft or saggy. Preferences for mattress firmness and pillow variety are divided.
For business travelers, the hotel offers efficient services such as quick check-in/check-out, soundproof rooms and well-equipped conference facilities. The professional atmosphere and functional amenities make it a preferred choice for business stays, though certain minor conveniences and price disparities are noted.
In summary, IntercityHotel Mainz is highly recommended for its central location, excellent breakfast, clean and comfortable rooms and friendly staff, making it a strong choice for both business and leisure travelers. Minor improvements in dining services, parking and bedding could further enhance the guest experience.
Dog Friendly Hotel
This hotel is tagged as pet-friendly.
Business Hotel
This hotel is located near the train station, making it convenient for travelers. It provides conference rooms and is suitable for business travelers seeking functionality and connectivity. This hotel is about 10 minutes walk from Mainz train station and within walking distance to the old town.
Hotel with Parking
IntercityHotels often cater to travelers needing quick access and convenient amenities, which often includes parking, especially near train stations.
EV charging stations
Accessible Hotel
IntercityHotel Mainz offers accessible rooms and facilities, including an elevator for easy access to all floors. The hotel is designed to accommodate guests with mobility challenges in its public areas.
Hotel with EV Charging Stations
Located near the city center, IntercityHotel Mainz might cater to modern travelers with EV charging options. Direct confirmation is recommended.
Guest Reviews
IntercityHotel Mainz boasts an enviable location that continuously impresses its guests. Ideally situated right next to the central train station, it is the perfect hub for travelers relying on public transportation. Many guests highlight the sheer convenience, as the bus and tram stops are right in front of the hotel, making it easy to explore Mainz and beyond. Despite being close to the station, the hotel manages to maintain a tranquil environment inside, providing an oasis of silence and comfort.
The central location is a recurrent theme in the reviews with the city center and various city sights within walking distance, often described as being just a few minutes' walk away. This makes the hotel an ideal choice both for business travelers and tourists wanting to dive into Mainz's historic heart without the hassle of lengthy commutes. Additionally, the proximity to the old town and the river is appreciated by those looking to enjoy leisurely strolls and local dining experiences.
The practical amenities complement the strategic location. The hotel offers a parking garage, which is a plus for guests arriving by car and includes charging stations for electric vehicles. These facilities, combined with clean, comfortable rooms and a highly rated breakfast buffet, add to the overall positive experience.
In summary, IntercityHotel Mainz stands out for its prime, central location that offers superb connectivity to public transport and pedestrian-friendly access to Mainz's key attractions. The added convenience of parking facilities and soundproof rooms make it a top choice for a range of travelers.
The breakfast at IntercityHotel Mainz consistently receives praise for its quality and variety. Reviews highlight a very good and diverse selection with offerings ranging from cold cuts and savory options to fruits, yogurts and organic coffee. Guests appreciate the rich, extensive breakfast buffet that leaves no wishes unfulfilled, often describing it as delicious, tasty and satisfying. Many guests were delighted by the abundant and well-organized options, ensuring there is something for every palate.
While the selection is considered plentiful and the service excellent, there are some mixed opinions regarding the pricing. Some feel that the cost, around 17 to 20 euros, is too high for the offering, suggesting that it is expensive for what is available. However, for others, the diverse and comprehensive breakfast justifies the price.
A few reviews mention minor drawbacks like the late start time of 7 a.m. or a wish for more bread variety and fresh fruit. Despite these minor points, the general consensus underscores a great breakfast experience. The variety and richness of the breakfast, combined with its quality and abundant options, make it a significant highlight of staying at this centrally located hotel.
The dinner experience at IntercityHotel Mainz appears inconsistent based on guest reviews. While some travelers looked forward to enjoying dinner with national and international delicacies, many found the restaurant and bar often closed, sometimes contrary to what the website indicated. Drinks from the bar can be taken to rooms, which is a convenient option, but the bar was rarely open and staffed only briefly when it was available.
Guests expressed disappointment due to the limited opening hours, especially for those staying during weekends or nights when both the restaurant and bar were entirely closed. This proved inconvenient for business travelers who found the dining options limited and the price high relative to the offer. Additionally, lunch during conferences was noted as poor, prompting some guests to seek local restaurants instead.
Despite these drawbacks, the staff received positive mentions for accommodating smaller requests like providing water boilers, blankets and tea bags, demonstrating attentive service in other areas of the hotel's operations.
IntercityHotel Mainz has garnered an array of mixed reviews regarding its rooms, predominantly favoring positive feedback. Guests commend the hotel's spacious, clean and modernly furnished rooms, which are often described as bright, cozy and well-equipped with essential amenities. The beds are comfortable and many rooms are notably quiet despite the hotel’s central location near the train station.
Frequent praise is given to the cleanliness and size of the rooms, which feature ample storage space, air conditioning and sound-absorbing windows that ensure a peaceful environment. Functional facilities such as large TVs and sufficient power outlets add to the convenience. Some guests appreciate the modern and appealing decor, as well as the practicality of the bathrooms.
However, a few concerns have been raised. Issues such as the absence of tea and coffee-making facilities in the rooms, outdated furnishings and the occasional need for better-maintained carpets and cleanliness are noted. Noise from the street and problems with room temperature also surfaced in some reviews. Despite these drawbacks, the overall sentiment about the rooms at IntercityHotel Mainz remains largely positive with many guests expressing satisfaction with their stay.
The beds at IntercityHotel Mainz garner mixed reviews with a significant number of guests praising their comfort and coziness. Many found the beds to be very comfortable, attributing their satisfaction to good quality mattresses and a cozy atmosphere. Words like "comfortable beds" and "large, comfortable bed" appeared frequently, suggesting that many guests had a pleasant sleeping experience. Adjustable headrest beds and the cleanliness of the bedding were often highlighted, enhancing the overall positive sentiment.
However, there were repeated concerns about the softness of the mattresses. Many guests commented that the mattresses were too soft, sometimes even saggy, which led to discomfort for some. Pillow quality also received mixed reactions with some finding them really comfortable, while others deemed them too soft or insufficient. A few reviewers mentioned issues with bed size and the firmness of the bed, indicating preferences for either larger or harder beds were not always met.
Despite the praise for comfort, some guests had specific issues with the bedding, such as heavy comforters and excessive room air-conditioning. Additionally, while a few guests found individual bed accommodations sufficient, others would have preferred wider beds.
In summary, while IntercityHotel Mainz provides generally comfortable beds that many guests appreciate, improvements in mattress firmness, pillow variety and bed size could enhance the overall guest experience.
IntercityHotel Mainz consistently receives high marks for cleanliness from its guests. Frequent mentions highlight the spotless, bright and well-maintained rooms and bathrooms. Guests often find the staff to be friendly and the overall atmosphere tidy and comfortable. This budget-friendly hotel maintains a high standard of cleanliness with many reviewers describing their rooms and bathrooms as extremely clean.
Housekeeping appears thorough with bedding cleaned weekly and practical, functional equipment provided in the rooms. However, there are occasional lapses, such as cobwebs in some rooms, mold in showers and instances where rooms were either partially cleaned or not serviced on a particular day. Thin towels are a minor point of improvement mentioned by some guests.
Despite these few criticisms, the general consensus is overwhelmingly positive regarding cleanliness, making IntercityHotel Mainz a dependable choice for travelers prioritizing hygiene and neatness in their accommodations.
IntercityHotel Mainz has garnered a substantial number of reviews which consistently highlight the commendable friendliness and helpfulness of its staff. The reception, in particular, is noted for its exceptional service with many guests praising the receptionists for their welcoming and accommodating attitudes. Housekeeping personnel also receive high marks for their friendly and competent service, contributing to a well-maintained and clean environment.
The breakfast service staff, although efficient and organized according to some reviews, has received mixed feedback with a handful of guests reporting unfriendly behavior. Despite these isolated incidents, the overall sentiment remains positive, emphasizing a generally cheerful and professional demeanor among the staff.
Guests appreciate the efficient and helpful nature of the hotel team in addressing their needs, providing key information about local transportation and ensuring a pleasant stay. Individual mentions of the bartender’s exceptional service and the courteous female staff in the breakfast room further highlight the dedication to guest satisfaction.
Overall, the friendly and obliging nature of the staff at IntercityHotel Mainz enhances the guest experience, making it a recommended choice for travelers seeking warm and professional service.
IntercityHotel Mainz offers a generally positive WiFi experience for its guests. Many reviewers found the internet connection to be reliable with phrases like "good WiFi," "fast WLAN," and "internet good enough to have long Zoom conference calls" highlighting its efficiency. Guests mentioned that the WiFi worked well and was functional with adequate speed. There were a few instances where guests encountered issues, such as "no WiFi reception" or "wifi was not functioning," but these were less common. It's noted that basic WiFi is free with speed upgrades available for members, ensuring a robust experience for those needing a faster connection. Overall, the hotel seems to have satisfactory WiFi capabilities for most needs.
IntercityHotel Mainz offers several parking options, making it convenient for guests arriving by car. The parking situation includes an underground garage and nearby public garages, allowing easy access and added safety for vehicles. Parking is available directly at the hotel, near the entrance and close to public transport and the main train station.
However, guests should be prepared for higher costs and certain limitations. The parking garage is noted to be on the expensive side with fees around 20 euros per day. This can add up, especially for longer stays, making it potentially cost-prohibitive for some. There are also spatial constraints; the garage spaces are narrow and not suitable for vehicles taller than 1.90 meters. Additionally, the need to acquire a new parking ticket each time one exits and re-enters the garage could result in further expenses.
Despite these considerations, the availability of parking directly at the hotel and nearby options provides some flexibility, though improvements in pricing and space might enhance the overall guest experience.
IntercityHotel Mainz positions itself as an ideal option for business travelers with a strong focus on efficiency and functionality. Guests appreciate the quick check-in and check-out processes, which streamline the experience for those with tight schedules. The hotel's location is particularly favorable, making it a convenient entry point for business trips and its proximity to trains and buses adds to the ease of commuting.
The hotel features well-lit, well-equipped conference rooms of the right size, catering to professional gatherings. Rooms are functionally equipped, featuring good-sized desks suitable for working, contributing to a productive stay. Soundproofing adds to the comfort, ensuring a peaceful environment for rest after a busy day.
The reception operates in a business-like manner without unnecessary inquiries, reflecting the hotel's primary focus on short stays and business trips. A large portion of the guests are business people, creating a professional atmosphere.
However, the hotel may not be suitable for leisure travelers and some business travelers have noted disparities in pricing compared to their peers. Amenities such as corkscrews are lacking, which could be a minor inconvenience. Despite this, its functional features and targeted services make IntercityHotel Mainz a solid choice for those traveling on business.
Location Show Map
Location
The central location is a recurrent theme in the reviews with the city center and various city sights within walking distance, often described as being just a few minutes' walk away. This makes the hotel an ideal choice both for business travelers and tourists wanting to dive into Mainz's historic heart without the hassle of lengthy commutes. Additionally, the proximity to the old town and the river is appreciated by those looking to enjoy leisurely strolls and local dining experiences.
The practical amenities complement the strategic location. The hotel offers a parking garage, which is a plus for guests arriving by car and includes charging stations for electric vehicles. These facilities, combined with clean, comfortable rooms and a highly rated breakfast buffet, add to the overall positive experience.
In summary, IntercityHotel Mainz stands out for its prime, central location that offers superb connectivity to public transport and pedestrian-friendly access to Mainz's key attractions. The added convenience of parking facilities and soundproof rooms make it a top choice for a range of travelers.
Breakfast
While the selection is considered plentiful and the service excellent, there are some mixed opinions regarding the pricing. Some feel that the cost, around 17 to 20 euros, is too high for the offering, suggesting that it is expensive for what is available. However, for others, the diverse and comprehensive breakfast justifies the price.
A few reviews mention minor drawbacks like the late start time of 7 a.m. or a wish for more bread variety and fresh fruit. Despite these minor points, the general consensus underscores a great breakfast experience. The variety and richness of the breakfast, combined with its quality and abundant options, make it a significant highlight of staying at this centrally located hotel.
Dinner
Guests expressed disappointment due to the limited opening hours, especially for those staying during weekends or nights when both the restaurant and bar were entirely closed. This proved inconvenient for business travelers who found the dining options limited and the price high relative to the offer. Additionally, lunch during conferences was noted as poor, prompting some guests to seek local restaurants instead.
Despite these drawbacks, the staff received positive mentions for accommodating smaller requests like providing water boilers, blankets and tea bags, demonstrating attentive service in other areas of the hotel's operations.
Rooms
Frequent praise is given to the cleanliness and size of the rooms, which feature ample storage space, air conditioning and sound-absorbing windows that ensure a peaceful environment. Functional facilities such as large TVs and sufficient power outlets add to the convenience. Some guests appreciate the modern and appealing decor, as well as the practicality of the bathrooms.
However, a few concerns have been raised. Issues such as the absence of tea and coffee-making facilities in the rooms, outdated furnishings and the occasional need for better-maintained carpets and cleanliness are noted. Noise from the street and problems with room temperature also surfaced in some reviews. Despite these drawbacks, the overall sentiment about the rooms at IntercityHotel Mainz remains largely positive with many guests expressing satisfaction with their stay.
Beds
However, there were repeated concerns about the softness of the mattresses. Many guests commented that the mattresses were too soft, sometimes even saggy, which led to discomfort for some. Pillow quality also received mixed reactions with some finding them really comfortable, while others deemed them too soft or insufficient. A few reviewers mentioned issues with bed size and the firmness of the bed, indicating preferences for either larger or harder beds were not always met.
Despite the praise for comfort, some guests had specific issues with the bedding, such as heavy comforters and excessive room air-conditioning. Additionally, while a few guests found individual bed accommodations sufficient, others would have preferred wider beds.
In summary, while IntercityHotel Mainz provides generally comfortable beds that many guests appreciate, improvements in mattress firmness, pillow variety and bed size could enhance the overall guest experience.
Cleanliness
Housekeeping appears thorough with bedding cleaned weekly and practical, functional equipment provided in the rooms. However, there are occasional lapses, such as cobwebs in some rooms, mold in showers and instances where rooms were either partially cleaned or not serviced on a particular day. Thin towels are a minor point of improvement mentioned by some guests.
Despite these few criticisms, the general consensus is overwhelmingly positive regarding cleanliness, making IntercityHotel Mainz a dependable choice for travelers prioritizing hygiene and neatness in their accommodations.
Staff
The breakfast service staff, although efficient and organized according to some reviews, has received mixed feedback with a handful of guests reporting unfriendly behavior. Despite these isolated incidents, the overall sentiment remains positive, emphasizing a generally cheerful and professional demeanor among the staff.
Guests appreciate the efficient and helpful nature of the hotel team in addressing their needs, providing key information about local transportation and ensuring a pleasant stay. Individual mentions of the bartender’s exceptional service and the courteous female staff in the breakfast room further highlight the dedication to guest satisfaction.
Overall, the friendly and obliging nature of the staff at IntercityHotel Mainz enhances the guest experience, making it a recommended choice for travelers seeking warm and professional service.
Wi-Fi
Parking
However, guests should be prepared for higher costs and certain limitations. The parking garage is noted to be on the expensive side with fees around 20 euros per day. This can add up, especially for longer stays, making it potentially cost-prohibitive for some. There are also spatial constraints; the garage spaces are narrow and not suitable for vehicles taller than 1.90 meters. Additionally, the need to acquire a new parking ticket each time one exits and re-enters the garage could result in further expenses.
Despite these considerations, the availability of parking directly at the hotel and nearby options provides some flexibility, though improvements in pricing and space might enhance the overall guest experience.
Business
The hotel features well-lit, well-equipped conference rooms of the right size, catering to professional gatherings. Rooms are functionally equipped, featuring good-sized desks suitable for working, contributing to a productive stay. Soundproofing adds to the comfort, ensuring a peaceful environment for rest after a busy day.
The reception operates in a business-like manner without unnecessary inquiries, reflecting the hotel's primary focus on short stays and business trips. A large portion of the guests are business people, creating a professional atmosphere.
However, the hotel may not be suitable for leisure travelers and some business travelers have noted disparities in pricing compared to their peers. Amenities such as corkscrews are lacking, which could be a minor inconvenience. Despite this, its functional features and targeted services make IntercityHotel Mainz a solid choice for those traveling on business.
No, IntercityHotel Mainz doesn't have any pool.
No, a spa isn't available at IntercityHotel Mainz.
Yes, IntercityHotel Mainz welcomes dogs.
Yes, parking facilities are available at IntercityHotel Mainz.
No, IntercityHotel Mainz doesn't have a gym.
Location Show Map
More Options
