Le Paille en Queue Résidence Touristique in Saint Louis offers a remarkable experience for travelers seeking both adventure and relaxation, thanks to its superb location and exceptional amenities. Nestled in tranquil heights, the residence offers breathtaking views of the mountains and sea, providing a serene retreat ideal for exploring nearby regions like Cilaos or the Makes area. The stunning vistas from the poolside further enhance the tranquil atmosphere, making it a popular choice for hikers and those seeking quietude away from busier areas.
Breakfast at Le Paille en Queue is a notable delight, celebrated for its generous and delicious offerings that include exquisite pastries and fresh, exotic fruit salads. Guests enjoy their breakfast on the terrace, where the picturesque setting complements the quality and care evident in its preparation.
The residence offers spacious and well-decorated rooms that are consistently praised for their cleanliness and comfort. Family-friendly amenities, such as a swimming pool and a well-equipped shared kitchen, add to the appeal. While some guests mention minor issues related to lighting, soundproofing, and air conditioning, the overall experience is defined by the generous size and inviting decor of the accommodations.
Cleanliness is a standout feature, with both rooms and common areas meticulously maintained, ensuring a comfortable and welcoming atmosphere. Added to this is the exceptional hospitality of the staff, who are praised for their warm and attentive service. Their dedication to providing an enjoyable stay contributes significantly to the favorable impression left by the residence.
The swimming pool further enhances guests' experiences by offering ample space for both leisurely swims and more vigorous exercise. Despite occasional maintenance issues, the pool's size and serene surroundings make it a valued asset, providing relaxation after a day of exploration.
Overall, Le Paille en Queue Résidence Touristique is highly regarded for its idyllic location, outstanding breakfast, spacious accommodations, impeccable cleanliness, and exceptional staff, making it a preferred choice for travelers in search of a blend of adventure and relaxation amidst stunning natural beauty.
Hotel Exsel Floralys has received consistent praise for its prime location, providing guests with convenient access to the nearby city, black sand beach and various amenities including restaurants and a water park. The serene and pleasant atmosphere makes it an excellent family-friendly destination, further enhanced by a welcoming staff and a well-maintained pool.
The dining experience at the hotel is mostly positive with particular commendations for the Réunionese cuisine at La Marmite restaurant and the bar service's quality cocktails. The breakfast buffet, although frequently praised for variety and taste, has received mixed feedback regarding its value and certain offerings. Nevertheless, many guests find the dining options satisfying and memorable.
Rooms at Hotel Exsel Floralys present a blend of impressions. While some find them comfortable, clean and well-scented, others note issues with room size and maintenance, such as old bathrooms and the presence of insects. However, bed comfort is generally rated highly, contributing to a good night's sleep for many guests.
Cleanliness across the hotel receives varied feedback. Many guests appreciate the clean and tidy premises, yet there are also criticisms about unclean rooms and restrooms that challenge the hotel's overall reputation in this regard.
The staff's hospitality is a standout highlight with guests frequently mentioning the friendly and attentive service from both the cleaning staff and reception team. Their warmth and helpfulness significantly enhance the guest experience.
The pool is a favorite feature, appreciated by families for its spacious layout and accommodating environment. Its consistent maintenance and pleasant temperature make it a relaxing and enjoyable spot, suitable for guests of all ages.
Families particularly enjoy Hotel Exsel Floralys for its wholesome environment and child-friendly amenities. The inflatable structures and general ambiance create a delightful experience for children, establishing the hotel as an ideal location for a family getaway.
Overall, Hotel Exsel Floralys offers a pleasant stay with strong points in location, staff hospitality and family-friendly amenities, while having room for improvement in areas such as breakfast variety and room maintenance.
Le Vieux Cep, nestled in the heart of Cilaos, is lauded for its exceptional location, providing a perfect base for exploring the region. Its central position allows convenient access to amenities, local attractions and the city center, all within walking distance. Guests are enchanted by the magnificent views of the surrounding mountains, including the Piton des Neiges, adding a magical touch to their stay. The cozy hotel is set in an exceptionally beautiful and green environment, ideal for relaxation. The heated pool and well-maintained gardens further enhance the guest experience, along with the friendly and accommodating staff, making Le Vieux Cep an outstanding choice for a comfortable and enjoyable stay in Cilaos.
The breakfast at Le Vieux Cep is consistently praised for its excellent quality and variety. Guests appreciate the hearty and substantial meals made from fresh products, often noting the wide range of options available. Although a few reviews mention a lack of local Cilaos specialties and some consider the cost high for a three-star hotel, the abundant and delicious offerings, along with the scenic mountain views, contribute to a reliable and enjoyable start to the day.
Dinner at Le Vieux Cep receives mixed reviews with high praise for the chef's typical dishes and themed buffet dinners. However, some guests feel that the menu lacks European options and that certain meals do not offer good value for money. Despite occasional critiques on pricing and service efficiency, the overall dining experience is positively regarded.
The rooms at Le Vieux Cep promise a comfortable and pleasant stay with many guests highlighting the excellent bedding, spaciousness, cleanliness and well-maintained condition. Some rooms offer beautiful terraces and splendid views and renovations and tasteful furnishings in some rooms are appreciated. However, a few drawbacks include smaller room sizes in some cases, occasional noise issues, lack of air conditioning and absence of mini fridges and bathtubs in superior rooms.
Cleanliness at Le Vieux Cep receives mixed feedback with many guests praising the hotel's clean and well-maintained appearance, comfortable rooms and clean pool area. However, some reviews point out issues with room cleanliness, such as dust and cobwebs and less-than-fresh bathroom towels. Overall, the sentiment leans toward a generally clean environment, though specific areas may require more attention.
Le Vieux Cep's exceptional staff is consistently praised for their friendliness, attentiveness and pleasant demeanor. Guests often mention the warm welcome they receive with the staff's kindness and helpfulness ensuring a comfortable and well-taken care of stay. The combined hospitality and service contribute significantly to the hotel's inviting atmosphere.
The beautiful pool area at Le Vieux Cep garners high praise, particularly for its heated pool, which is perfect for relaxation after a day of hiking. The pool area, complemented by stunning mountain views and a serene garden setting, stands out as a wonderful facility, ensuring a memorable stay for visitors.
In summary, Le Vieux Cep is an inviting and comfortable choice for travelers, offering a prime location, excellent breakfast, comfortable rooms, a beautiful pool area and outstanding staff, despite a few minor inconveniences.
Hotel Des Neiges, located in the picturesque village of Cilaos, is highly praised for its exceptional setting within a volcanic caldera. Guests appreciate easy access to amenities, scenic trails and the Mare à Joncs, alongside secure parking and stunning mountain views. This ideal location is commended for providing both relaxation and adventure opportunities.
The breakfast experience at Hotel Des Neiges is generally well-received with positive mentions of its variety, quality and generous portions. Fresh local fruits and homemade jams stand out, although some guests feel the cost is high and the quality could be improved.
Dinner presents a mixed bag with many guests finding the restaurant a highlight due to its excellent à la carte meals, superb local cocktails and pleasant dining ambiance. However, some note limited buffet variety, occasional dry dishes and service inconsistencies.
The hotel's rooms are spacious, comfortable and clean, often featuring beautiful mountain or garden views from balconies or terraces. While the decor is somewhat outdated and soundproofing is a concern, the overall comfort and cleanliness receive favorable remarks.
Hotel Des Neiges excels in cleanliness with meticulous upkeep of rooms, public areas and the swimming pool. Guests frequently commend the maintenance standards, contributing to a comfortable and hygienic stay.
Staff at the hotel are regularly described as helpful, friendly and professional, creating a welcoming and pleasant atmosphere. Although isolated incidents of less satisfactory service are mentioned, the overall consensus highlights exemplary hospitality.
The WiFi experience is mixed with some guests finding it satisfactory while others encounter inconsistent and unreliable connections.
The spa facilities are a notable feature, offering a range of amenities like heated pools, a sauna and a jacuzzi. While generally praised for relaxation and rejuvenation, some guests mention occasional issues with jacuzzi cleanliness.
Hotel Des Neiges' heated outdoor pools are particularly popular with guests appreciating their consistent warmth, cleanliness and beautiful surroundings, enhancing the overall guest experience.
Parking facilities are ample and convenient, featuring secure and private options, which guests find highly beneficial.
The hotel is family-friendly, offering spacious rooms and secure, enjoyable pools. Friendly service and a quiet, well-located setting make it a commendable choice for a family stay.
Bedding at the hotel receives high marks for comfort with memory foam pillows and king-sized beds frequently praised. Some guests, however, mention preferences for firmer mattresses or larger beds.
Accessibility is well-addressed with features like a specially designed room for reduced mobility, free parking and an accessible elevator. These amenities are appreciated despite minor concerns about air conditioning and certain access paths.
Overall, Hotel Des Neiges offers a blend of comfortable accommodations, scenic beauty and commendable service, making it an appealing choice for a relaxing and enjoyable stay in Cilaos.