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Summary of reviewsHotel Riviera boasts an enviable beachfront location that is frequently praised by guests. With immediate access to the sea and stunning ocean views from higher floors and VIP studios, the serene area is perfect for families seeking a visually appealing seaside retreat. The hotel's central position near good restaurants, the promenade, key attractions and amenities such as a cable car and pedestrian bridge adds to its allure. Free sunbeds on the beach further enhance the relaxing beach experience.
The breakfast at Hotel Riviera generally receives positive reviews for being varied, plentiful and fresh, catering to diverse tastes. The coffee is often highlighted for its quality, although some guests note a lack of variety and occasional issues with specific items. Despite these minor drawbacks, breakfast is seen as good value for a three-star hotel with friendly staff and the ability to enjoy coffee on the terrace adding to the positive experience.
Dinner reviews are mixed. While the restaurant serves excellent food, the high prices dampen the experience for some with guests often recommending the terrace "Rasarit de Soare" across the street or other nearby eateries for better value. Despite these critiques, the dining experience can be satisfying overall, especially if exploring nearby alternatives.
Rooms at Hotel Riviera are widely praised for their cleanliness, comfort and modern furnishings. Some rooms offer spaciousness and balconies with breathtaking sea views, while VIP studios provide luxurious accommodations. Despite some critiques of smaller rooms and occasional maintenance issues, the overall room experience is positive with daily cleaning and modern décor adding to guest satisfaction.
Cleanliness at the hotel receives mixed feedback. While many guests find their rooms clean and comfortable, issues with superficial cleaning, mold and dust in various areas detract from the overall perception. Improved attention to detail in cleaning and maintenance could elevate the experience further.
The staff is generally seen as friendly and helpful with particular praise for their welcoming demeanor. Some guests report issues with understaffing and unmotivated employees, particularly at reception, but the general sentiment towards the staff remains positive.
WiFi service at the hotel is adequate for general use, though some guests report slow speeds and connectivity problems, especially on balconies and in certain areas.
The beachfront location provides a convenient seaside experience, though crowded conditions and a lack of amenities like toilets can be a drawback. Despite these issues, the hotel's location on the promenade and the inclusion of sunbeds in the accommodation price are significant advantages.
Hotel Riviera is highly regarded for its family-friendly facilities. Indoor and outdoor playgrounds, soft play areas and dedicated playrooms keep children entertained, making it an excellent choice for families. The thoughtful provision of child-centric amenities and staff dedication to creating a memorable stay are highly praised.
While the hotel offers a serene environment, it also provides access to vibrant nightlife options nearby, balancing tranquility with convenience for guests seeking evening entertainment. Overall, Hotel Riviera provides a pleasant seaside getaway with stunning views and family-friendly features, though addressing some service and maintenance issues could enhance the overall experience. Show more
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Hotel near The Beach
HOTEL RIVIERA offers access to a private sand beach.
Hotel near Nightlife Spots
Located in Mamaia Resort, Hotel Riviera offers easy access to the various nightlife options available. The hotel's location is ideal for those looking to explore Mamaia's clubs and bars.
Hotel with Free Wi-Fi
Hotel Riviera provides access to a private sand beach and complimentary Wi-Fi. Guests can enjoy the beach and stay connected effortlessly.
Accessible Hotel
This hotel offers entire unit wheelchair accessibility and is accessible by elevator. It also features a private beach and is located close to the Black Sea.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Hotel with Parking
3-Star Hotel
Room Types
Guest Reviews
8.2
Very Good
Location
Hotel Riviera boasts an enviable location that is frequently praised by its guests. Situated directly on the beachfront, the hotel offers immediate access to the sea and stunning ocean views, particularly from the higher floors and VIP studios. The quiet area enhances the experience, making it ideal for families with children who can enjoy a serene environment.
The central position of the hotel in the resort places it near various amenities, including good restaurants and the promenade, providing guests with plenty of dining and leisure options within a short walking distance. Many reviews highlight the hotel's close proximity to key attractions like the cable car and pedestrian bridge, only a 15-minute walk to Mamaia's central area.
Guests appreciate the beautiful panoramic views from their balconies, often mentioning how the sea is just a few meters away, enhancing their stay with breathtaking scenery. Free sunbeds on the beach right in front of the hotel add to the convenience, ensuring a relaxing beach experience.
Overall, Hotel Riviera’s excellent location, combined with its attractive beach and sea views, makes it a popular choice for visitors seeking a comfortable and visually appealing seaside retreat.
Breakfast
The breakfast at Hotel Riviera generally receives positive reviews from guests. The common sentiment is that the breakfast is varied, plentiful and fresh, catering to diverse tastes. Many guests appreciated the assortment of options available, which includes items like omelette, scrambled eggs, sausages, salami, ham, cheeses, various salads and bakery products. Coffee, especially, is often highlighted as being extraordinary or very good.
However, there are some mixed reviews regarding the diversity and quality of the breakfast offerings. A few guests found the breakfast to be repetitive after a few days with the same items served daily. There were some complaints about the lack of variety compared to previous years and some felt it could be more diversified. Issues such as long queues, crowded dining areas and some specific items like very salty feta cheese or not-hot hot dishes were mentioned.
Despite these minor drawbacks, the overall feedback indicates that guests find the breakfast to be satisfying and fitting for the hotel's three-star rating with many considering it to represent good value for money. The friendly staff and the possibility to enjoy coffee on the terrace while children play nearby are additional highlights. While improvements could be made in terms of variety, the overall breakfast experience at Hotel Riviera is largely seen as positive and enriching for guests' stays.
Dinner
Hotel Riviera’s dinner offerings have garnered mixed feedback from guests with many highlighting both the good and the bad aspects. On the bright side, the restaurant itself has been described as good with excellent food contributing to a largely positive dining experience for many. Guests also praised the breakfast, labeling it as modest but good enough to start the day.
Several reviews, however, pointed out a notable downside: the high prices at the hotel restaurant. Many found the costs for lunch and dinner to be excessively high, especially when compared to nearby dining options. This sentiment was consistently echoed in descriptions of the price-to-quality ratio with some guests describing the lunch and dinner as mediocre and not justifying the steep prices. The food stands were deemed insufficient for the number of guests, which further detracted from the overall dining experience.
In contrast, the terrace "Rasarit de Soare" across the street was frequently recommended by guests as a better alternative for meals, offering good food and pleasant music at more reasonable prices. Other nearby restaurants were also mentioned as preferable due to their lower costs.
Additional comments included the restaurant's lack of variety in the lunch menu and the general consensus that lunch and dinner were both expensive and mediocre. The convenience of the hotel restaurant was noted, but the overall feeling was that guests might be better served by exploring the dining options in the surrounding area.
Rooms
Nestled along a picturesque coastline, Hotel Riviera offers rooms that cater to a range of tastes and needs, promising guests clean and modern accommodation. The hotel's rooms are widely praised for their cleanliness, comfort and modern furnishings with many rooms having been tastefully renovated. Some rooms are described as spacious and come with large balconies that afford breathtaking views of the sea, providing an idyllic backdrop for relaxation. Daily cleaning ensures that rooms remain pristine with fresh towels and bedding elevating the guest experience.
For those seeking additional comfort, the VIP studio rooms stand out, offering panoramic views and luxurious furnishings that make for a highly satisfying stay. The temperature control systems are noted for maintaining a pleasant room climate and the soundproofing makes for a quiet retreat, perfect for unwinding after a day of exploring or business.
Despite the overall positive feedback, some reviews point out that not all rooms are created equal. Smaller rooms and bathrooms are a common critique with some guests finding the bed sizes less than ideal. A few reviews mention issues with maintenance, such as occasional mold in bathrooms or malfunctioning air conditioning. Additionally, the variety in room upkeep and view quality indicates some inconsistency, particularly in the more standard or non-renovated rooms.
While the included breakfast receives mixed reviews, being described as basic but satisfactory, it doesn't seem to detract significantly from the overall positive experience regarding the rooms. The sea views and modern décor appear to be the highlight for many guests, making Hotel Riviera a noted choice for those who value both comfort and scenic beauty during their stay.
Beds
Hotel Riviera offers a mixed experience when it comes to their beds. Many guests found the beds to be very comfortable with positive mentions of excellent and clean white bed sheets, firm yet comfortable mattresses and large double beds. The general consensus is that the beds, when clean, provide a good night's rest.
However, several reviews highlighted issues that detract from this comfort. Instances of dirty or worn bed sheets and bedding, including some with stains, were noted. There were also complaints about low-quality and uncomfortable pillows with some guests mentioning hard or bad mattresses. The bed sizes were also an issue for some with particular notes on the double beds being too small and an extra cost for a cot for a young child.
Overall, while the hotel's beds have the potential to offer comfort, consistency in cleanliness and bed size appears to need improvement to ensure all guests have an equally pleasant stay.
Cleanliness
The guests' reviews of Hotel Riviera highlight a significant disparity in cleanliness across different areas and experiences. Many visitors praised the rooms as clean and comfortable with daily cleaning services ensuring changing of towels and bedding every two days. The lobby, dining rooms and toilets received positive remarks for their fresh and clean appearance. Immaculate towels were also mentioned, contributing to the satisfactory room conditions.
However, these positive aspects were overshadowed by recurring complaints about inconsistent and superficial cleaning. Several guests noted that although the rooms appeared clean overall, there were significant oversights such as dust balls in corners, dirty showers and moldy grout in the bathrooms. The balconies and play areas were frequently described as unclean and spider webs and stained curtains were not uncommon. Issues like unclean bed sheets, unpleasant odors and visible dirt under furniture were reported as well, diminishing the overall perception of cleanliness.
Further criticisms included a persistent musty smell in various parts of the hotel, insufficient attention to detail in cleaning processes and dirty common areas like hallways and the playground. Guests also suggested the need for more thorough cleaning and better maintenance practices to address issues such as mold, dust accumulation and general disorganization.
Overall, while some aspects of Hotel Riviera's cleanliness met guest expectations, numerous reviews indicated that significant improvements are necessary to achieve a consistently high standard of hygiene and maintenance throughout the establishment.
Staff
The staff at Hotel Riviera garnered a mix of reviews with many highlighting their consistent friendliness and helpfulness. Multiple guests remarked on the very friendly and kind demeanor of the staff, including the cleaning crew, receptionists and restaurant personnel. Several reviews praised the attentiveness and efficiency displayed by various team members. Hospitality is seen as a strong point with the staff being described as welcoming, polite and professional.
However, there were notable instances of dissatisfaction. Some guests mentioned understaffing issues, particularly during breakfast times and unmotivated employees in the restaurant. The reception staff, in particular, received criticism for their attitude with several guests citing experiences of rudeness and lack of proper assistance. A few reviews pointed out that the managerial service was slow and that there were lapses in cleanliness and professionalism from the cleaning staff.
Despite these challenges, the general sentiment remains positive towards the hotel's staff, especially their friendly nature and the dedication of certain team members. Improvements in certain areas such as reception efficiency and cleaning standards could elevate the overall guest experience further.
Wi-Fi
The guest reviews of Hotel Riviera indicate mixed experiences regarding the hotel's WiFi service. Many reviewers highlight that the free WiFi is available, although it appears to have limitations. Some guests report slow internet access and occasional connectivity problems, particularly noting issues with WiFi functioning properly on the balcony and in certain areas. Despite these concerns, a few guests found the WiFi to be moderately good, emphasizing its adequacy for general use but noting its insufficiency for more demanding tasks like business matters. Overall, while WiFi is available at Hotel Riviera, its reliability and speed may vary.
Beach
Hotel Riviera's beachfront location offers easy access and close proximity to the beach, providing guests with a convenient seaside experience. The beach features a broad, clean and airy expanse, which many found satisfactory. A standout attribute is the hotel's VIP studio rooms, boasting splendid sea views. For families, the open-air playground near the beach is an added benefit, ensuring children have a space to play.
However, several key areas need attention. The beach is described as being full of shells with a steep water entry that some might find challenging. There's a noted lack of beach amenities such as toilets and a proper organization, which impacted guests' overall experience. The beach crowding was frequently mentioned as a downside, creating a less peaceful environment. Additionally, the extended beach area, which places the sea further from the hotel, was viewed negatively by several visitors.
Sunbed availability and organization were also points of contention. While some praised the inclusion of sunbeds in the accommodation price, others were disappointed by the absence of free sunbeds on the hotel's own beach and the need to rent beach chairs.
Despite these setbacks, the location remains a significant advantage, being close to the center of the resort with direct beach access. The hotel's spot on the promenade is also a plus, enhancing the beach vacation vibe. A few logistical issues, such as the limited parking areas, added to the list of minor inconveniences.
Overall, while the Hotel Riviera provides a pleasant beachfront stay with certain appealing features, addressing these drawbacks could significantly elevate the guest experience.
Family
Hotel Riviera is an excellent choice for families, particularly those with young children. Its robustly child-friendly reputation is bolstered by a variety of play areas designed to keep children entertained. Among the highlights are indoor and outdoor playgrounds, which are praised for being ideal and perfect for kids of all ages, even during rainy days. The play areas, located conveniently in the Grand Hall and on Padre Beach, have received numerous commendations for their thoughtfulness and suitability for family activities.
Guests frequently mention the well-chosen facilities for children, including soft play areas and dedicated playrooms. These amenities are adored with many noting that the kids were very happy and thoroughly enjoyed their time. The hotel’s family-friendly facilities are inclusive, featuring ramps and changing rooms, ensuring that navigation and care for little ones are seamless.
Staff members contribute positively to the experience, adding to the warm, family-oriented atmosphere. Families appreciate the event and reception areas that cater specifically to them. Overall, Hotel Riviera is highly recommended for its excellent provisions and dedication to creating a memorable and enjoyable stay for families with children.
Nightlife
Hotel Riviera offers a serene environment with stunning views of the beach, making it an ideal location for those seeking both relaxation and access to vibrant nightlife options. The hotel's prime spot and its terrace provide remarkable beachfront vistas, adding to the overall appeal. While the immediate surroundings may see occasional beach parties, the presence of lifeguard services ensures safety for all guests.
The hotel's proximity to nightclubs appeals to those who enjoy nightlife, offering lively evening options without any reported negative experiences. Hotel Riviera's overall ambiance balances tranquility with access to entertainment, catering to a variety of guest preferences.
3 Star
Hotel Riviera embraces its three-star status, offering a variety of facilities and services that generally meet or exceed expectations for its category. While some guests have found certain aspects to be disappointing, others have praised its luxurious feel and noted that the room quality is often beyond typical standards for a three-star hotel. Clean and comfortable rooms are a consistent highlight, maintaining the expected quality for this class of accommodation.
The Grand Hall, a notable feature of the hotel, doubles as a playground in the context of family-friendly events, enhancing the hotel's appeal to families. However, the performance area with stairs only may pose some accessibility issues for certain guests. Events promoted outside the Grand Hall add to the dynamic atmosphere of the hotel, ensuring that there are activities to keep guests entertained.
Overall, Hotel Riviera provides a solid option within the three-star category, offering both comfort and a touch of luxury with room quality that can occasionally surpass the norm for similar establishments.
Business
Hotel Riviera offers a professional atmosphere that appeals to business travelers looking for a sophisticated environment. The provision of free Wi-Fi is a valuable convenience for those needing to stay connected. However, the absence of comprehensive business amenities or functionalities may be a drawback for some. Additionally, the hotel's inability to issue company invoices in a timely manner could pose challenges for business-related expenses. While the professional ambiance is commendable, potential guests should consider these factors when planning a business stay.
Dog Friendly
Hotel Riviera is acknowledged for its welcoming approach to pets, which many appreciate as it adds to the overall atmosphere. The hotel permits pets with a differentiated fee structure depending on the floor, indicating a thoughtful approach to accommodating various needs. However, there are some concerns noted about animal smells and the presence of ticks, including in beds. While the allowance of pets is a notable positive, the additional fee for pets is mentioned as a downside by some guests. Overall, while the hotel's pet-friendly policies are generally well-received, there are areas for improvement concerning cleanliness and associated costs.
No, Hotel Riviera doesn't have any pool.
No, a spa isn't available at Hotel Riviera.
Yes, Hotel Riviera welcomes dogs.
Yes, parking facilities are available at Hotel Riviera.