Best Western Skycity Hotel is a centrally located full-service business hotel in the millennium city of Gurgaon, a part of National Capital Region of Delhi (Delhi NCR). It is close to both international and domestic airports of New Delhi. The major business districts of DLF Cyber City, UdyogVihar, Sector 32 Industrial Area, Manesar which are the hub of major MNCs as well as Indian Companies are within 5-15 minutes drive from the hotel. Major tourist attractions, such as QutubMinar, JantarMantar, India Gate, Red Fort, Humayuns Tomb and Akshardham Temple, are all within 15-45 minutes drive from the hotel, while The Delhi Metro Rail conveniently connects to all major areas of Delhi. Additionally, the hotel features a Japanese club with Japanese-style amenities and it is also women-friendly.
Mavens Orange enjoys a convenient location, making it easily accessible for guests from various points. The hotel's amenities, such as comfortable beds, clean bathrooms and friendly staff, are widely appreciated, adding to a homely and pleasant experience.
The staff at Mavens Orange consistently receives positive remarks for their responsiveness and supportive nature. Guests often highlight the helpful and friendly demeanor of the employees, which contributes significantly to a delightful overall stay.
While some guests find the rooms clear, decent-sized and clean, others have raised concerns regarding cleanliness. Positive experiences are noted for the cooperative staff and good service. However, there are frequent reports of dirty, small and smelly rooms with specific issues like stained walls, dirty sheets and poorly maintained washrooms, particularly noted in Room 202. Problems such as broken fixtures, used towels and unclean lobbies further tarnish the guest experience. Additionally, broken cupboards and poor mattress quality are recurring issues that some guests have had to deal with.
Cleanliness inconsistency is a major area needing improvement. Despite some guests finding their rooms clean and service satisfactory, numerous complaints about dirty sheets, uncared-for rooms and washrooms persist. The cleanliness issues are compounded by non-functional amenities like televisions, affecting overall guest satisfaction.
In summary, Mavens Orange offers a conveniently located and homely stay experience with commendable staff and basic amenities, but significant improvements in cleanliness and maintenance are required to enhance the overall guest experience.
Country Inn & Suites by Radisson in Gurugram Sector 12 receives mixed reviews across various aspects, yet maintains a generally positive impression due to several standout features. The hotel is appreciated for its convenient location near a hospital and easy access from a main road, though some guests find its industrial surroundings and distance from central landmarks or metro stations less ideal. Nevertheless, the hotel compensates with excellent facilities and hygiene standards that cater well to travelers prioritizing amenities over location.
The breakfast experience is largely favorable, with guests enjoying a good variety of options and excellent hygiene. The dining atmosphere is made pleasant by the friendly and helpful staff, although there are calls for more diversity in the menu to prevent repetition. Certain south Indian dishes are particularly well-received, whereas some north Indian offerings could be improved.
The rooms at the hotel are praised for their spaciousness and cleanliness, providing guests with a comfortable and pleasant stay. The staff, particularly in reception and housekeeping, are frequently recognized for their friendliness and efficiency, making a significant positive impact on the guest experience. Although there are suggestions for renovating the aging property, the overall impression remains positive due to the courteous and attentive staff.
Cleanliness is consistently highlighted as a strong point, with the hotel maintaining high hygiene standards across its premises. While minor concerns about outdated room maintenance and specific cleanliness issues are mentioned, these are relatively isolated and do not detract significantly from the general satisfaction reported by guests.
The hotel staff is frequently lauded for their exceptional service, with individual team members receiving special recognition for their courteous and cooperative nature. This level of attentive service enhances the warm hospitality of the hotel, often exceeding guest expectations and contributing to an overall satisfying stay.
One area requiring urgent improvement is the Wi-Fi service, as many guests report issues with weak or unreliable internet connections. Despite this shortcoming, the hotel's welcoming atmosphere, attentive service, and commitment to cleanliness make it a good choice for those visiting Gurugram Sector 12, especially for its facilities and staff hospitality.
Located near HUDA City Center Metro Station, providing access to different parts of Gurgaon, including golf courses. Offers comfortable accommodations for travelers.