Golden Phoenix Hotel - Manila
Manila
14.53221800,
120.98620900
,
Sunrise Drive, Oceanaire Building, Cbp D. Macapagal Ave.,
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Summary of reviewsGolden Phoenix Hotel - Manila is recognized for its advantageous location, offering guests convenient access to prominent shopping, dining, and entertainment venues in Manila. Situated within walking distance from the Mall of Asia and a short drive from the international airport, the hotel is ideal for both leisure and business travelers seeking to explore the city's attractions.
Guests often commend the hotel for its friendly and accommodating staff, whose helpful demeanor significantly enhances the overall guest experience. The hotel's spacious, clean, and comfortable rooms are consistently praised, making it a reliable choice for those prioritizing comfort and ample space during their stay.
Dining at Golden Phoenix Hotel is appreciated for its varied and delicious offerings. The breakfast buffet provides a satisfying start to the day, with a broad selection catering to both local and Western tastes. Dinner options are equally delightful, with an extensive menu ensuring guests find enjoyable choices throughout their visit.
Despite some challenges with maintenance and cleanliness in certain areas, the hotel continues to gather positive reviews. The gym and pool facilities, though requiring some improvements, offer essential amenities for guests. The on-site parking is valued for its convenience, although capacity can be an issue during peak times.
Families traveling with children find the hotel accommodating, with spacious rooms and child-friendly features like a crib and a pool for added enjoyment. While the WiFi experience is mixed, it remains a functional service bolstered by the supportive hotel staff.
Overall, Golden Phoenix Hotel - Manila successfully combines comfort, convenience, and excellent service, making it a reliable option for visitors looking to embrace what Manila has to offer.
Categories
Guests often commend the hotel for its friendly and accommodating staff, whose helpful demeanor significantly enhances the overall guest experience. The hotel's spacious, clean, and comfortable rooms are consistently praised, making it a reliable choice for those prioritizing comfort and ample space during their stay.
Dining at Golden Phoenix Hotel is appreciated for its varied and delicious offerings. The breakfast buffet provides a satisfying start to the day, with a broad selection catering to both local and Western tastes. Dinner options are equally delightful, with an extensive menu ensuring guests find enjoyable choices throughout their visit.
Despite some challenges with maintenance and cleanliness in certain areas, the hotel continues to gather positive reviews. The gym and pool facilities, though requiring some improvements, offer essential amenities for guests. The on-site parking is valued for its convenience, although capacity can be an issue during peak times.
Families traveling with children find the hotel accommodating, with spacious rooms and child-friendly features like a crib and a pool for added enjoyment. While the WiFi experience is mixed, it remains a functional service bolstered by the supportive hotel staff.
Overall, Golden Phoenix Hotel - Manila successfully combines comfort, convenience, and excellent service, making it a reliable option for visitors looking to embrace what Manila has to offer.
4-Star Hotel
Located in Pasay, near the Mall of Asia, it offers comfortable rooms and a range of amenities, including a restaurant and bar. Provides easy access to shopping and entertainment options. Known for its strategic location and quality service.
Hotel with Rooftop Pool
Golden Phoenix Hotel - Manila offers a rooftop pool. The hotel has received positive reviews.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Rooftop Pool
Hotel with Parking
Hotel with Gym
Guest Reviews
Golden Phoenix Hotel - Manila boasts an excellent location, making it a preferred choice for travelers looking to explore Manila's vibrant attractions. The hotel is strategically situated within walking distance to the renowned Mall of Asia, the SMX Convention Center, and the MOA Arena, offering guests easy access to a plethora of shopping, dining, and entertainment options. Its proximity to the Manila International Airport makes it a convenient option for those with flights to catch or arriving from distant destinations.
Guests highlight the location as a significant factor in their enjoyable stay, as it permits easy access to public transportation and numerous nearby malls and restaurants. Despite a few reports of navigation difficulties, most agree that the hotel provides unbeatable value for money, especially for those visiting to enjoy the area’s bustling commercial and entertainment scenes. The staff's friendliness and helpful demeanor further enhance the experience, ensuring that guests feel welcome and well taken care of throughout their stay.
In summary, Golden Phoenix Hotel - Manila offers a prime location that caters to both leisure and business travelers, surrounded by major shopping and entertainment venues, all within a short taxi ride from the airport. The hotel successfully marries convenience with comfort, making it a reliable base for exploring everything that Manila has to offer.
Golden Phoenix Hotel in Manila offers a breakfast experience that mostly satisfies the palate of its guests. The breakfast buffet is lauded for its variety and good selection of dishes, with many reviews praising the availability and taste of several hot food options. Breakfast enthusiasts will find a feast that offers multiple choices, ranging from savory local Filipino dishes to standard options that cater to more traditional Western tastes, though some guests note a preference for Asian flavors.
The breakfast buffet impresses with its plentiful and diverse offerings, leaving many guests feeling content and fulfilled by the overall quality and the delicious flavors. Friendly and attentive staff contribute to a pleasant dining experience, though service can sometimes be self-serve, which some reviewers have mentioned could be improved.
Despite a few critiques regarding limited selection and repetitiveness, the breakfast is primarily regarded as excellent and delicious, with noteworthy variety in food choices. The effort to provide fresh fruits and a range of refreshing beverages, including coffee, tea, juices, and infused water, enhances the overall experience. Some guests suggest improvements could be made with regard to western item offerings, seating cleanliness, and food temperature, particularly during peak times when queues can be long. The location of the breakfast area and its proximity to spacious rooms are other practical highlights noted in the reviews.
In summary, Golden Phoenix Hotel’s breakfast offers a reasonably delightful start to the day, with its broad selection and satisfying meal offerings contributing to a commendable stay in Manila.
Golden Phoenix Hotel - Manila offers a delightful dining experience that stands out in guest reviews. The hotel's restaurant serves delectable dishes with an impressive variety, making it a compelling choice for both breakfast and dinner. The food is not only delicious but also reasonably priced, providing good value for money. Diners can expect an extensive menu, with offerings that include freshly made pasta and pesto. The buffet dinner, in particular, surprises with its ample choices and high quality. The staff at the restaurant and those providing room service are frequently praised for their warmth and efficiency, ensuring a pleasant dining experience throughout. For families traveling with children, the on-site dining options add to the hotel's appeal as a convenient and enjoyable place to stay.
The Golden Phoenix Hotel in Manila receives consistent praise for its spacious and clean rooms, which are a standout feature for guests seeking comfort and ample space. Many reviews highlight the large size of the rooms, which are described as comfortable, cozy, and well-maintained. Beds in the rooms are frequently mentioned as comfortable, contributing to a restful stay. While some guests find the décor slightly dated, this does not seem to detract significantly from the overall comfort and cleanliness of the accommodations.
The hotel staff is noted for their helpfulness and accommodating nature, adding to the positive guest experience. Guests often appreciate the hotel's convenient location, particularly its proximity to the Mall of Asia, enhancing the appeal for shoppers and those wanting easy access to attractions.
However, a few reviews mention areas needing improvement, such as slight wear and tear or occasional maintenance issues, which hint at the hotel showing signs of aging. Despite these minor setbacks, guests generally report a pleasant stay, complemented by satisfactory services and good value for money. Overall, Golden Phoenix Hotel is seen as a reliable choice for travelers prioritizing space and location in Manila.
Golden Phoenix Hotel in Manila receives high praise for its beds, which are often described as exceptionally comfortable. Guests frequently comment on the excellent quality of the linens and bedding, contributing to a restful night's sleep. Many reviews highlight the spaciousness and cleanliness of the rooms, which complement the large and cozy beds. The hotel's beds are consistently acknowledged as comfortable and cozy, making it difficult for some to leave the comfort of their rooms. Despite a minor remark about pillow discomfort, the overall consensus is that the beds at Golden Phoenix Hotel facilitate a truly relaxing stay. Its convenient location near the Mall of Asia also enhances the allure, making it a popular choice for visitors looking for both comfort and convenience.
Golden Phoenix Hotel - Manila delivers an experience marked by contrasting impressions, particularly when it comes to cleanliness. Many guests commend the hotel for its clean, spacious rooms and the helpful, accommodating staff. The property's convenient location near the Mall of Asia and the airport make it a practical choice for travelers, adding to its appeal. Public areas and certain rooms are described as well-maintained, with some guests highlighting the hotel's modern sections as especially pleasing.
However, notable challenges exist that affect the overall guest experience. Frequent observations point to the hotel's dated nature, with specific references to old carpets, curtains, and furniture in need of renovation. Some guests report inconsistent cleanliness, from dusty corners and stained towels to mold in bathrooms. A recurrent issue is the presence of cockroaches in various parts of the building, including rooms and bathrooms.
While some spaces maintain a pleasant fragrance, others are marred by unfavorable odors, ranging from cigarette smoke to musty smells. Hallways, in particular, receive criticism for their upkeep, with some guests noting a need for more frequent and thorough cleaning. Facilities like the pool also require attention to ensure they meet guests' expectations.
Despite these issues, the friendliness and efficiency of the staff are consistently praised, highlighting their dedication to assisting guests and resolving problems as they arise. With potential updates and improvements in cleanliness and maintenance, the Golden Phoenix Hotel can enhance its standing as a comfortable, accessible option for visitors to Manila.
Golden Phoenix Hotel - Manila consistently receives high praise for its dedicated and welcoming personnel. Guests frequently describe the staff as friendly, accommodating, and exceptionally helpful, enhancing their overall experience at the hotel. Whether interacting with the front desk, dining room, or housekeeping, visitors commonly note the professional and attentive nature of the hotel team. Many guests highlight how the staff's prompt and courteous service, always delivered with a smile, contributes significantly to their stay. The establishment's personnel are also commended for their willingness to assist with any inquiries or issues, maintaining a clean and comfortable environment throughout the hotel.
Despite a few isolated comments suggesting room for improvement, such as less welcoming interactions, the vast majority of feedback emphasizes the positive demeanor and outstanding service offered by the staff. Guests appreciate the personal touches and the warmth extended by the team, making them feel right at home. The hotel staff's commitment to top-notch service and customer satisfaction appears to be a cornerstone of the Golden Phoenix Hotel experience, consistently leaving a lasting impression on those who visit.
Travelers venturing to Manila and considering a stay at the Golden Phoenix Hotel may want to take note of its WiFi situation. While some guests have accessed strong and fast WiFi, particularly appreciating the complimentary service, the experiences are generally mixed. Many visitors have reported issues with patchy, slow, or unreliable connectivity throughout the hotel. Certain areas, such as the breakfast area and specific rooms, have been noted for their weak or intermittent signal. Despite these concerns, guests have expressed positive sentiments about the hotel's accommodating and lovely staff who strive to assist with any issues. Overall, while Golden Phoenix Hotel offers functional WiFi services, potential guests may want to manage expectations regarding the consistency and speed of the internet during their stay.
Situated within Golden Phoenix Hotel - Manila, the gym offers guests a space to exercise, but experiences vary regarding its condition and amenities. On the positive side, the gym is recognized for being clean and well-stocked, offering free access, which is seen as a notable advantage. Its size is deemed sufficient, standing out as better than those at some other hotels, and the presence of a gym itself is considered a must-have feature by many guests.
However, several issues affect the overall experience. Notably, the gym lacks air conditioning leading to ventilation problems, and this has been a source of discomfort for visitors. Reports indicate that many pieces of equipment are broken, diminishing the gym's functionality significantly. These maintenance concerns are compounded by cleanliness issues, with the gym sometimes described as dirty and not properly sanitized. Additionally, the gym fails to open on time occasionally, which can be frustrating for guests with tight schedules. Despite its shortcomings, the gym serves as an essential amenity, but it would greatly benefit from significant improvements to meet guest expectations fully.
The pool area at Golden Phoenix Hotel - Manila has received mixed reviews from guests. Positively noted aspects include its strategic location high up on the 7th floor and the potential for relaxation and enjoyment for some visitors. Guests also appreciated the accessibility of the pool area, mentioning that it could be a nice spot to relax, especially when paired with the good and varied breakfast offered by the hotel.
However, there are several areas that seem to require improvement. A frequent critique is the pool's cleanliness, with many guests expressing disappointment over the water quality and maintenance standards. Some reviews highlight the small size of the pool, which might not align with the expectations set by online photos. Furthermore, the lack of adequate amenities such as towels, parasols, and sufficient seating makes the pool area less inviting. Guests have also encountered situations where the pool was not available due to maintenance or other issues, which affected their overall experience.
Overall, while the pool has some redeeming qualities, it appears to need significant improvements in terms of maintenance and facilities to better meet guest expectations.
Golden Phoenix Hotel - Manila offers its guests the convenience of on-site parking, a rare luxury in bustling urban settings. The hotel's parking, located under the building and extending up to the 3rd floor, is generally regarded as good and secure. Visitors often appreciate the direct access from the parking area to the hotel, alongside the benefit of free parking. The accommodating and helpful staff add to the positive parking experience, although there are some notes about confusing interactions with attendants.
However, the hotel experiences some challenges with parking capacity, as spaces can fill up quickly, particularly during busy times. This occasionally leads to waits for available spots and some inconvenience with the check-in process needing completion beforehand. Navigation can be slightly troublesome due to the single entry and exit point, and guests occasionally report noise from the neighboring area. Overall, while parking at the Golden Phoenix Hotel – Manila comes with some hurdles, the availability, security, and convenience make it a beneficial offering for many guests.
Golden Phoenix Hotel in Manila offers a welcoming environment for families traveling with children. The hotel boasts spacious rooms that are well-suited for small families, providing enough space for kids to comfortably play and for adults to relax. The availability of a crib caters to families with smaller children, ensuring a comfortable stay for all ages. One of the highlights, especially appreciated by parents, is the lovely pool which adds an extra layer of enjoyment for children.
The hotel's location is advantageous as it is near major shopping destinations, making it convenient for families to explore the area. This proximity to the mall is well-received by families who enjoy shopping and walking around, offering a great opportunity to recharge after a long vacation.
Guest reviews consistently praise the accommodating and friendly staff, whose hospitality seemingly enhances the family-friendly atmosphere. The team at Golden Phoenix Hotel tends to guests’ needs diligently, welcoming requests and ensuring a pleasant stay for families, which adds to the positive experience of guests traveling with kids.
While there were a few suggestions for improving family accommodations, such as offering multi-bed rooms, the overall sentiment is favorable. Despite some minor issues such as smelly carpets, families report a satisfying experience, with the combination of great location, friendly staff, and spacious accommodation contributing to memorable family occasions and a happy stay for both parents and children.
Golden Phoenix Hotel - Manila receives mixed reviews regarding its four-star rating. Some guests find it a decent four-star establishment, appreciating its extremely convenient location and friendly staff. Others feel the hotel does not live up to a four-star standard, citing issues like outdated building facilities, including carpets and swimming pool, and rooms that require refurbishment and improved cleanliness.
Despite these criticisms, the hotel is praised for its high-speed Wi-Fi and offers a competitive price point for travelers, which some guests find to be more than reasonable for a four-star hotel. Breakfast receives favorable remarks from some guests as well. While the staff generally receive positive notes, there are areas for improvement, particularly in promptness and attentiveness.
Overall, while it draws some criticism, particularly regarding value for the money and room conditions, the Golden Phoenix Hotel - Manila is seen by some as a solid choice, especially for its location and pricing.
Location Show Map
Location
Guests highlight the location as a significant factor in their enjoyable stay, as it permits easy access to public transportation and numerous nearby malls and restaurants. Despite a few reports of navigation difficulties, most agree that the hotel provides unbeatable value for money, especially for those visiting to enjoy the area’s bustling commercial and entertainment scenes. The staff's friendliness and helpful demeanor further enhance the experience, ensuring that guests feel welcome and well taken care of throughout their stay.
In summary, Golden Phoenix Hotel - Manila offers a prime location that caters to both leisure and business travelers, surrounded by major shopping and entertainment venues, all within a short taxi ride from the airport. The hotel successfully marries convenience with comfort, making it a reliable base for exploring everything that Manila has to offer.
Breakfast
The breakfast buffet impresses with its plentiful and diverse offerings, leaving many guests feeling content and fulfilled by the overall quality and the delicious flavors. Friendly and attentive staff contribute to a pleasant dining experience, though service can sometimes be self-serve, which some reviewers have mentioned could be improved.
Despite a few critiques regarding limited selection and repetitiveness, the breakfast is primarily regarded as excellent and delicious, with noteworthy variety in food choices. The effort to provide fresh fruits and a range of refreshing beverages, including coffee, tea, juices, and infused water, enhances the overall experience. Some guests suggest improvements could be made with regard to western item offerings, seating cleanliness, and food temperature, particularly during peak times when queues can be long. The location of the breakfast area and its proximity to spacious rooms are other practical highlights noted in the reviews.
In summary, Golden Phoenix Hotel’s breakfast offers a reasonably delightful start to the day, with its broad selection and satisfying meal offerings contributing to a commendable stay in Manila.
Dinner
Rooms
The hotel staff is noted for their helpfulness and accommodating nature, adding to the positive guest experience. Guests often appreciate the hotel's convenient location, particularly its proximity to the Mall of Asia, enhancing the appeal for shoppers and those wanting easy access to attractions.
However, a few reviews mention areas needing improvement, such as slight wear and tear or occasional maintenance issues, which hint at the hotel showing signs of aging. Despite these minor setbacks, guests generally report a pleasant stay, complemented by satisfactory services and good value for money. Overall, Golden Phoenix Hotel is seen as a reliable choice for travelers prioritizing space and location in Manila.
Beds
Cleanliness
However, notable challenges exist that affect the overall guest experience. Frequent observations point to the hotel's dated nature, with specific references to old carpets, curtains, and furniture in need of renovation. Some guests report inconsistent cleanliness, from dusty corners and stained towels to mold in bathrooms. A recurrent issue is the presence of cockroaches in various parts of the building, including rooms and bathrooms.
While some spaces maintain a pleasant fragrance, others are marred by unfavorable odors, ranging from cigarette smoke to musty smells. Hallways, in particular, receive criticism for their upkeep, with some guests noting a need for more frequent and thorough cleaning. Facilities like the pool also require attention to ensure they meet guests' expectations.
Despite these issues, the friendliness and efficiency of the staff are consistently praised, highlighting their dedication to assisting guests and resolving problems as they arise. With potential updates and improvements in cleanliness and maintenance, the Golden Phoenix Hotel can enhance its standing as a comfortable, accessible option for visitors to Manila.
Staff
Despite a few isolated comments suggesting room for improvement, such as less welcoming interactions, the vast majority of feedback emphasizes the positive demeanor and outstanding service offered by the staff. Guests appreciate the personal touches and the warmth extended by the team, making them feel right at home. The hotel staff's commitment to top-notch service and customer satisfaction appears to be a cornerstone of the Golden Phoenix Hotel experience, consistently leaving a lasting impression on those who visit.
Wi-Fi
Gym
However, several issues affect the overall experience. Notably, the gym lacks air conditioning leading to ventilation problems, and this has been a source of discomfort for visitors. Reports indicate that many pieces of equipment are broken, diminishing the gym's functionality significantly. These maintenance concerns are compounded by cleanliness issues, with the gym sometimes described as dirty and not properly sanitized. Additionally, the gym fails to open on time occasionally, which can be frustrating for guests with tight schedules. Despite its shortcomings, the gym serves as an essential amenity, but it would greatly benefit from significant improvements to meet guest expectations fully.
Pool
However, there are several areas that seem to require improvement. A frequent critique is the pool's cleanliness, with many guests expressing disappointment over the water quality and maintenance standards. Some reviews highlight the small size of the pool, which might not align with the expectations set by online photos. Furthermore, the lack of adequate amenities such as towels, parasols, and sufficient seating makes the pool area less inviting. Guests have also encountered situations where the pool was not available due to maintenance or other issues, which affected their overall experience.
Overall, while the pool has some redeeming qualities, it appears to need significant improvements in terms of maintenance and facilities to better meet guest expectations.
Parking
However, the hotel experiences some challenges with parking capacity, as spaces can fill up quickly, particularly during busy times. This occasionally leads to waits for available spots and some inconvenience with the check-in process needing completion beforehand. Navigation can be slightly troublesome due to the single entry and exit point, and guests occasionally report noise from the neighboring area. Overall, while parking at the Golden Phoenix Hotel – Manila comes with some hurdles, the availability, security, and convenience make it a beneficial offering for many guests.
Family
The hotel's location is advantageous as it is near major shopping destinations, making it convenient for families to explore the area. This proximity to the mall is well-received by families who enjoy shopping and walking around, offering a great opportunity to recharge after a long vacation.
Guest reviews consistently praise the accommodating and friendly staff, whose hospitality seemingly enhances the family-friendly atmosphere. The team at Golden Phoenix Hotel tends to guests’ needs diligently, welcoming requests and ensuring a pleasant stay for families, which adds to the positive experience of guests traveling with kids.
While there were a few suggestions for improving family accommodations, such as offering multi-bed rooms, the overall sentiment is favorable. Despite some minor issues such as smelly carpets, families report a satisfying experience, with the combination of great location, friendly staff, and spacious accommodation contributing to memorable family occasions and a happy stay for both parents and children.
4 Star
Despite these criticisms, the hotel is praised for its high-speed Wi-Fi and offers a competitive price point for travelers, which some guests find to be more than reasonable for a four-star hotel. Breakfast receives favorable remarks from some guests as well. While the staff generally receive positive notes, there are areas for improvement, particularly in promptness and attentiveness.
Overall, while it draws some criticism, particularly regarding value for the money and room conditions, the Golden Phoenix Hotel - Manila is seen by some as a solid choice, especially for its location and pricing.
Yes, Golden Phoenix Hotel - Manila has pool(s) that belong to one or more of the following categories: Rooftop Pool.
No, a spa isn't available at Golden Phoenix Hotel - Manila.
No, Golden Phoenix Hotel - Manila doesn't allow dogs.
Yes, parking facilities are available at Golden Phoenix Hotel - Manila.
Yes, Golden Phoenix Hotel - Manila has a gym.
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