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Summary of reviewsQuality Inn & Suites is consistently highly regarded by guests for its strategic location, which offers easy access to major routes such as Route 6 and Route 15. This makes it an ideal choice for travelers heading between New York and Niagara or those exploring local attractions like the Grand Canyon of Pennsylvania. Despite its convenience, the hotel maintains a quiet and peaceful environment, ensuring restful stays. The location is complemented by friendly staff and added amenities such as a satisfying continental breakfast.
The breakfast at Quality Inn & Suites impresses many guests with its variety and quality, providing a great start to the day with a broad selection of options, including both hot and cold items. The make-your-own-waffle station and fresh coffee are particular favorites. The breakfast area is well-maintained, and food is diligently replenished by outstanding staff, enhancing the overall experience.
Guests frequently commend the hotel for exceptional cleanliness, with rooms and public areas well-kept and fresh. Rooms are noted for being spacious and equipped with modern amenities, including USB ports, a microwave, and a refrigerator. Comfortable bedding and a tranquil atmosphere further enhance the relaxing environment. Guests appreciate the hotel's well-kept grounds and refurbished appearance, contributing to the welcoming ambiance.
The staff at Quality Inn & Suites is praised for their professionalism and helpfulness, providing attentive service and valuable local recommendations. The friendly demeanor of the staff members fosters a welcoming environment, and their ability to resolve issues effectively leaves a positive impression on visitors.
Although some guests note a preference for softer mattresses, many find the beds comfortable, contributing to a restful stay with inviting bedding and ample pillows. The hotel maintains a favorable standing for its dog-friendly policies, with facilities and staff accommodating guests traveling with pets.
Overall, Quality Inn & Suites delivers a clean, comfortable, and friendly experience, making it a favored choice for both leisure and travel. Show more
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Categories
Hotel with Rooms With Jacuzzi / Hot-tub
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
Room Types
Double Room with Two Double Beds - Non-SmokingThe twin/double room offers air conditioning and a tea and coffee maker. The unit offers 2 beds.
King Room - Non-SmokingThis King room features air conditioning, microwave and cable TV.
King Suite with Sofa Bed - Non-SmokingThe suite features air conditioning and a tea and coffee maker. The unit has 3 beds.
Deluxe SuiteThis Deluxe Suite features 2 double beds and a sofa bed.
King Room - Accessible/Non-SmokingThe double room features air conditioning and a tea and coffee maker. The unit has 1 bed.
Guest Reviews
8.1
Very Good
Location
Quality Inn & Suites boasts a location that consistently receives positive remarks from guests. Situated conveniently near major routes like Route 6 and Route 15, the hotel offers easy access for travelers passing through, especially those on journeys between New York and Niagara. Its close proximity to the highway simplifies commuting, making it ideal for guests attending conferences or visiting nearby universities and colleges. The inn is also well-placed for those aiming to explore local attractions, including the Grand Canyon of Pennsylvania and downtown Mansfield. Guests frequently highlight the ease of reaching dining options, with a restaurant just a short walk across the parking area. Despite its accessibility, the hotel remains a quiet and peaceful retreat, ensuring a restful stay. With a location that combines convenience and tranquility, along with very friendly staff and amenities like a great continental breakfast, visitors find it a valued choice for both travel and leisure.
Breakfast
The breakfast experience at Quality Inn & Suites is largely appreciated by guests for its variety and quality. Many reviews highlight that the breakfast is included in the stay and provide a satisfying start to the day with plentiful options. Guests enjoyed the abundant offerings such as toast, waffles, eggs, yogurt, cereals, fruits, pastries, and coffee, with some praising the addition of hot items like sausage gravy, eggs, and breakfast sandwiches. The make-your-own-waffle station and fresh juice are particular favorites. The breakfast area is noted to be clean, and food is consistently replenished.
While some guests found the breakfast selection to be typical or lacking in variety, many felt it exceeded their expectations with an excellent range of both hot and cold foods. The presence of outstanding staff further enhanced the breakfast experience, contributing to an organized and enjoyable meal. The complimentary nature of the breakfast adds significant value to the stay, especially for those looking for a quick grab-and-go option during their travels.
Overall, the breakfast at Quality Inn & Suites receives positive marks for offering a nice mix of essential choices, making it a pleasurable part of guests' visits.
Rooms
Quality Inn & Suites consistently provides a clean and comfortable stay for guests, evident from multiple reviews highlighting cleanliness as a standout aspect. Rooms are well-maintained, spacious, and equipped with modern amenities like USB charging ports, a microwave, and a refrigerator. Guests appreciate the comfortable bedding and quiet environment, enhancing the relaxing ambiance of their stay.
The hotel offers a variety of room sizes, including large suites with separate living spaces, ideal for travelers needing extra room. The location ensures a tranquil atmosphere, with some rooms benefiting from views of nearby natural landscapes. Despite a few reports of unpleasant odors, the majority of guests found their accommodations pleasant and satisfactory.
The staff receives praise for being outstanding, providing excellent service and valuable local recommendations. A convenient breakfast option is available, complemented by the opportunity to enjoy meals in a charming courtyard. Overall, Quality Inn & Suites delivers a clean, comfortable, and welcoming experience for guests.
Beds
At Quality Inn & Suites, guests experience a mix of opinions when it comes to the hotel's bedding. Many visitors appreciate the comfort of the beds, highlighting their positive encounters with descriptors like very comfortable and super comfy. Several guests found their sleeping arrangements to be accommodating, emphasizing that pillows and bedding contributed to a comfortable stay. The king-size bed is mentioned favorably with its abundance of pillows adding to the comfort.
Despite this, there are a few remarks regarding the firmness of the mattresses, with some guests suggesting they could benefit from an upgrade. A portion of guests noted that their beds felt a little firm or outdated, impacting their overall enjoyment. However, even among these more critical evaluations, a number managed to sleep well, suggesting that the beds still provided a satisfactory rest despite needing improvements.
Overall, while there is a call for potential enhancements to the mattresses, many guests leave Quality Inn & Suites with a favorable impression of the comfortable beds and inviting bedding, which contribute to a pleasant hotel experience.
Cleanliness
Situated in a convenient location, Quality Inn & Suites impresses guests with its consistently high standards of cleanliness. From the moment visitors step through the doors, they are greeted by a fresh and spotless environment. The hotel shines in maintaining clean rooms and amenities, and visitors often note the well-kept grounds and pristinely maintained public areas, including the lobby and breakfast space. Rooms are not only very clean but also comfortable, boasting fresh and cozy bedding which enhances the overall experience. The hotel itself appears newly refurbished, adding to the sense of newness and orderliness. Guests frequently mention that the attention to cleanliness extends throughout the entire facility. The friendly and attentive staff further adds to the welcoming atmosphere, ensuring a pleasant and accommodating stay. This commitment to cleanliness and comfort at a reasonable price makes the hotel a favored choice for many travelers.
Staff
The staff at Quality Inn & Suites receives consistently high praise from guests for their friendliness and helpfulness. Many reviews highlight the staff as knowledgeable, offering valuable suggestions for dining and local attractions. The front desk personnel are frequently mentioned as particularly attentive and hospitable, providing excellent service and creating a welcoming environment. Guests appreciate the kind and caring nature of all employees, noting their ability to address and resolve issues effectively. Despite occasional comments on staff visibility, the overall impression is of a dedicated team that genuinely cares about guest experiences, contributing to the hotel's clean, comfortable atmosphere.
Dog Friendly
Quality Inn & Suites stands out as an excellent choice for travelers accompanying their four-legged friends. The hotel is praised for its dog-friendly policies and facilities, which include a well-maintained grassy area ideal for dog walking and exercise. This area is equipped with convenient pet waste bags and trash cans, making clean-up easy for pet owners. Guests appreciate the flexibility and accommodating nature of the staff, who make every effort to ensure a comfortable stay for both humans and their pets. The hotel is noted for its considerate room assignments, including changing rooms to a more convenient location near the exit for pet owners. Visitors have repeatedly expressed gratitude for the hotel's pet-friendly ambiance, making it a reliable option for those travelling with dogs.
No, Quality Inn & Suites doesn't have any pool.
No, a spa isn't available at Quality Inn & Suites.
Yes, Quality Inn & Suites welcomes dogs.
Yes, parking facilities are available at Quality Inn & Suites.