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Summary of reviewsThe Holiday Inn Express - Minneapolis West - Plymouth by IHG is widely celebrated for offering guests a comfortable and convenient stay in the heart of Plymouth, Minnesota. The hotel is recognized for its prime location, situated near numerous restaurants and essential amenities, with easy access to the interstate highways. Guests consistently praise the cleanliness and modern ambiance of the hotel, which is complemented by a friendly and professional staff that goes above and beyond to accommodate guests' needs.
The breakfast offerings stand out, frequently lauded for their variety and quality. Guests enjoy a mix of hot and cold selections, including cheese omelets, eggs, sausage, and the beloved hot cinnamon rolls. Although there are some comments on the generic machine-made pancakes, the overall breakfast experience is positive, enhancing the quality of the stay.
Accommodations at the hotel are considered well-maintained and peaceful, with many guests noting the cleanliness and modernity of the rooms. Beds are often highlighted for their comfort, contributing to a restful night's sleep, although some guests find them too high or too firm. The thoughtful room arrangements, along with quality sheets and toiletries, add to the overall comfort, despite occasional mentions of small bathrooms.
The staff receives high praise for their friendliness and professionalism, with guests frequently commenting on the welcoming atmosphere provided by front desk personnel and other employees. Whether it’s a late-night check-in or special requests like late checkouts, the staff consistently delivers excellent service.
Overall, the Holiday Inn Express - Minneapolis West - Plymouth by IHG offers a relaxing and enjoyable experience with clean accommodations, quality breakfast options, and a convenient location. Despite minor issues such as thin walls allowing some hallway noise and rare housekeeping lapses, the general sentiment remains highly positive, making it a favored choice for travelers looking for comfort and convenience in Plymouth.
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