7,258,491 hotelsin 60 categories
3-Star Hotels Taking Steps Towards Sustainability in Maple Heights
51 HOTELS IN AND AROUND MAPLE HEIGHTSRanking can be influenced by the commissions we receive.20 hotels nearby!
From $179
$
+7
Info
Categories
Sustainability Journey
3 Star
Business
Hampton Inn & Suites Oakwood Village-Cleveland4.1 mi from Maple Heights
Hotel in Oakwood OH
9.0
ExcellentFrom $147
$
+5
Info
Summary of reviews
The Hampton Inn & Suites Oakwood Village-Cleveland receives commendable reviews across various aspects of its service and offerings, making it a favored choice for travelers. The hotel's location is highly appreciated for its strategic placement near the MGM casino and accessibility to major highways, providing guests with uncomplicated access to interstate travel as well as local shopping and dining options. The quiet surroundings further enhance its appeal as a practical base for exploring Cleveland.
Guests consistently praise the hotel's breakfast, noting the quality and variety of the offerings, including the popular Hampton Inn waffles and a selection of hot buffet items. The attentive and helpful staff contribute significantly to a dining experience that meets the high expectations typical of this hotel chain. Conveniently located near the freeway, the breakfast experience promises both a satisfying start to the day and ease of navigation for travelers.
The spacious and modern rooms at Hampton Inn & Suites Oakwood Village-Cleveland are a standout feature, with many guests highlighting their cleanliness and comfort. The updated design and thoughtful amenities, such as the coffee bar, provide a welcoming atmosphere despite some mentions of minor wear. The hotel consistently maintains a high standard of cleanliness throughout the property, enhancing the experience with spotless rooms and modern bathrooms equipped with luxurious linens.
A key factor in the hotel's positive reviews is its exceptional staff. The team is frequently described as friendly, helpful, and professional, with many guests noting how staff exceed expectations in providing courteous service. The welcoming demeanor and commitment to hospitality greatly enhance the overall experience, ensuring a pleasant and restful stay.
Overall, the Hampton Inn & Suites Oakwood Village-Cleveland stands out for its convenient location, quality breakfast, spacious and clean accommodations, and outstanding staff service, making it a highly recommended choice for visitors to the area.
Guests consistently praise the hotel's breakfast, noting the quality and variety of the offerings, including the popular Hampton Inn waffles and a selection of hot buffet items. The attentive and helpful staff contribute significantly to a dining experience that meets the high expectations typical of this hotel chain. Conveniently located near the freeway, the breakfast experience promises both a satisfying start to the day and ease of navigation for travelers.
The spacious and modern rooms at Hampton Inn & Suites Oakwood Village-Cleveland are a standout feature, with many guests highlighting their cleanliness and comfort. The updated design and thoughtful amenities, such as the coffee bar, provide a welcoming atmosphere despite some mentions of minor wear. The hotel consistently maintains a high standard of cleanliness throughout the property, enhancing the experience with spotless rooms and modern bathrooms equipped with luxurious linens.
A key factor in the hotel's positive reviews is its exceptional staff. The team is frequently described as friendly, helpful, and professional, with many guests noting how staff exceed expectations in providing courteous service. The welcoming demeanor and commitment to hospitality greatly enhance the overall experience, ensuring a pleasant and restful stay.
Overall, the Hampton Inn & Suites Oakwood Village-Cleveland stands out for its convenient location, quality breakfast, spacious and clean accommodations, and outstanding staff service, making it a highly recommended choice for visitors to the area.
Categories
Sustainability Journey
3 Star
Ski
$
+4
Info
Summary of reviews
Embassy Suites Cleveland - Beachwood enjoys an excellent location, strategically positioned for easy access to downtown Cleveland, Ahuja Medical Center, the football stadium and the airport. This makes it a popular choice among business travelers and sports fans. The surrounding area, enriched with shopping and restaurants, adds to the convenience, allowing guests to indulge in leisure activities. The proximity to major travel routes further enhances its appeal, ensuring seamless navigation to and from the hotel.
The breakfast experience at the hotel is commonly praised, especially the made-to-order omelette station. Guests find the breakfast bar offering a variety that often exceeds expectations with a well-maintained and clean eating area contributing to a positive start to the day. Despite occasional inconsistencies in food temperature and selection quality, the breakfast is generally deemed exceptional and adds significant value to the stay.
Rooms at the hotel are spacious and feature a separate living area, providing a comfortable stay. The staff receives commendations for their friendliness and helpfulness. However, the decor and furnishings are dated with multiple reviews highlighting worn furniture and a need for updates. Cleanliness issues, ranging from dusty surfaces and dirty carpets to more serious concerns like mold in the bathrooms, are recurring complaints. Guests also cited maintenance problems such as broken lamps and out-of-order elevators.
The cleanliness of the hotel presents a mixed picture. While some common areas are described as clean and quiet, numerous reviews note significant issues within the rooms, such as stains on bedding and neglected bathrooms. Nevertheless, the staff is often praised for their friendliness, which helps mitigate some of the negative aspects.
Staff members are often highlighted for their friendliness with many guests noting exceptional service from individuals like Jackie, Char and Whitney. However, some guests reported negative interactions with certain front desk staff, detracting from their overall experience. Despite these instances, the positive experiences with the staff generally leave a favorable impression.
The pool area receives mixed reviews. While some guests enjoy their time, many find the pool small, cold and overcrowded with maintenance issues and cleanliness concerns frequently mentioned. The recurrent closure of the pool or hot tub without prior notice further detracts from the experience.
Beds are another area of mixed reviews. While some guests find the beds comfortable, enhancing their stay, others report discomfort due to old, sunken mattresses and worn-out sofa beds. Mismatched pillows and outdated room conditions also contribute to a less than optimal sleeping experience.
In summary, while Embassy Suites Cleveland - Beachwood has many positives, including an excellent location, friendly staff and a commendable breakfast, potential guests should be prepared for some dated furnishings and variable cleanliness and maintenance standards. The overall experience can be pleasant, especially with the spacious rooms and hospitality, but improvements in decor, bed quality and pool area could significantly enhance guest satisfaction.
The breakfast experience at the hotel is commonly praised, especially the made-to-order omelette station. Guests find the breakfast bar offering a variety that often exceeds expectations with a well-maintained and clean eating area contributing to a positive start to the day. Despite occasional inconsistencies in food temperature and selection quality, the breakfast is generally deemed exceptional and adds significant value to the stay.
Rooms at the hotel are spacious and feature a separate living area, providing a comfortable stay. The staff receives commendations for their friendliness and helpfulness. However, the decor and furnishings are dated with multiple reviews highlighting worn furniture and a need for updates. Cleanliness issues, ranging from dusty surfaces and dirty carpets to more serious concerns like mold in the bathrooms, are recurring complaints. Guests also cited maintenance problems such as broken lamps and out-of-order elevators.
The cleanliness of the hotel presents a mixed picture. While some common areas are described as clean and quiet, numerous reviews note significant issues within the rooms, such as stains on bedding and neglected bathrooms. Nevertheless, the staff is often praised for their friendliness, which helps mitigate some of the negative aspects.
Staff members are often highlighted for their friendliness with many guests noting exceptional service from individuals like Jackie, Char and Whitney. However, some guests reported negative interactions with certain front desk staff, detracting from their overall experience. Despite these instances, the positive experiences with the staff generally leave a favorable impression.
The pool area receives mixed reviews. While some guests enjoy their time, many find the pool small, cold and overcrowded with maintenance issues and cleanliness concerns frequently mentioned. The recurrent closure of the pool or hot tub without prior notice further detracts from the experience.
Beds are another area of mixed reviews. While some guests find the beds comfortable, enhancing their stay, others report discomfort due to old, sunken mattresses and worn-out sofa beds. Mismatched pillows and outdated room conditions also contribute to a less than optimal sleeping experience.
In summary, while Embassy Suites Cleveland - Beachwood has many positives, including an excellent location, friendly staff and a commendable breakfast, potential guests should be prepared for some dated furnishings and variable cleanliness and maintenance standards. The overall experience can be pleasant, especially with the spacious rooms and hospitality, but improvements in decor, bed quality and pool area could significantly enhance guest satisfaction.
Categories
Sustainability Journey
3 Star
Family
From $149
$
+7
Info
Summary of reviews
Hampton Inn & Suites Cleveland-Beachwood receives overwhelmingly positive reviews, with guests frequently commending its prime location, excellent amenities, and attentive service. Situated in Beachwood, just outside Cleveland, the hotel offers a convenient base with easy access to Highway 271, making it ideal for both leisure and business travelers. The area is described as safe and inviting, with a multitude of dining, shopping, and entertainment options nearby, including an outdoor mall and Pinecrest shopping area, ensuring guests have plenty to explore.
The hotel's breakfast is another standout feature, delighting guests with a wide array of fresh, hot options such as omelettes, breakfast meats, and make-your-own waffles. The complimentary breakfast often exceeds expectations, enhancing the value of each stay. Guests appreciate the fresh fruit, tasty bagels, and occasional smoothie offerings, with the friendliness of the breakfast staff adding to the positive experience.
The rooms at Hampton Inn & Suites Cleveland-Beachwood are praised for their cleanliness, spaciousness, and comfort. Guests emphasize the spotlessly clean and well-decorated rooms, noting the comfortable beds and pillows that contribute to a restful stay. The newly renovated rooms add a modern touch, and the presence of amenities like fridges further enhances convenience. The hotel's atmosphere is described as inviting, with a terrific ambiance flowing from common areas to individual rooms.
Cleanliness is a major highlight, with the hotel consistently noted as exceptionally well-maintained throughout both private and shared spaces, creating a welcoming environment. The staff receives accolades for their exceptional service, known for their politeness, friendliness, and professionalism. Guests frequently mention the accommodating front desk team and the unwavering dedication of the staff to ensure a pleasant stay.
Families particularly enjoy the delightful pool area, which is clean and well-maintained. The indoor pool and hot tub are praised as key attractions, especially appreciated by children and families. While a few minor issues are noted, such as the pool temperature and occasional hot tub maintenance, the overall pool experience is positive.
The beds receive special mention for their exceptional comfort, with guests often describing them as super comfortable, leading to restful nights. The combination of soft pillows and quality linens ensures a relaxing stay, further cementing the hotel as a reliable choice for travelers seeking comfort.
Overall, Hampton Inn & Suites Cleveland-Beachwood is highly regarded for its excellent location, quality amenities, and exceptional service, making it an outstanding choice for visitors seeking a dependable and enjoyable stay.
The hotel's breakfast is another standout feature, delighting guests with a wide array of fresh, hot options such as omelettes, breakfast meats, and make-your-own waffles. The complimentary breakfast often exceeds expectations, enhancing the value of each stay. Guests appreciate the fresh fruit, tasty bagels, and occasional smoothie offerings, with the friendliness of the breakfast staff adding to the positive experience.
The rooms at Hampton Inn & Suites Cleveland-Beachwood are praised for their cleanliness, spaciousness, and comfort. Guests emphasize the spotlessly clean and well-decorated rooms, noting the comfortable beds and pillows that contribute to a restful stay. The newly renovated rooms add a modern touch, and the presence of amenities like fridges further enhances convenience. The hotel's atmosphere is described as inviting, with a terrific ambiance flowing from common areas to individual rooms.
Cleanliness is a major highlight, with the hotel consistently noted as exceptionally well-maintained throughout both private and shared spaces, creating a welcoming environment. The staff receives accolades for their exceptional service, known for their politeness, friendliness, and professionalism. Guests frequently mention the accommodating front desk team and the unwavering dedication of the staff to ensure a pleasant stay.
Families particularly enjoy the delightful pool area, which is clean and well-maintained. The indoor pool and hot tub are praised as key attractions, especially appreciated by children and families. While a few minor issues are noted, such as the pool temperature and occasional hot tub maintenance, the overall pool experience is positive.
The beds receive special mention for their exceptional comfort, with guests often describing them as super comfortable, leading to restful nights. The combination of soft pillows and quality linens ensures a relaxing stay, further cementing the hotel as a reliable choice for travelers seeking comfort.
Overall, Hampton Inn & Suites Cleveland-Beachwood is highly regarded for its excellent location, quality amenities, and exceptional service, making it an outstanding choice for visitors seeking a dependable and enjoyable stay.
Categories
Sustainability Journey
3 Star
Golf
Home2 Suites By Hilton-Cleveland Beachwood4.4 mi from Maple Heights
Hotel in Beachwood OH
8.7
Very GoodFrom $147
$
+8
Info
Categories
Sustainability Journey
3 Star
Family
Homewood Suites by Hilton Cleveland-Beachwood4.7 mi from Maple Heights
Hotel in Beachwood OH
8.6
Very GoodFrom $169
$
+5
Info
Categories
Sustainability Journey
3 Star
Golf
From $169
$
+4
Info
Summary of reviews
Embassy Suites by Hilton Cleveland Rockside is a great four-star hotel option for travelers. With its superb facilities and services, guests have described their stay as pleasant and enjoyable. Even though some guests mentioned the hotel being a bit old, the majority of reviewers have praised the hotel, calling it a fantastic place to stay. The hotel is decently priced and provides a fair experience for its guests. While there were a few guests who found their experience to be poor, overall, the hotel provides a decent night's stay with great service and facilities. If you are visiting Cleveland, Embassy Suites by Hilton Cleveland Rockside is an excellent option to consider.
Categories
Sustainability Journey
3 Star
Golf
$
+7
Info
Summary of reviews
Hampton Inn Cleveland-Solon consistently receives positive reviews from guests, who appreciate its strategic and tranquil location in a safe corner of Cleveland. The hotel offers convenient access to local attractions, including the Rock and Roll Hall of Fame and Cuyahoga National Park, as well as nearby dining and shopping options. This practical setting, combined with easy access to major routes, makes the hotel an appealing choice for travelers seeking both leisure and business accommodations.
Guests commend the breakfast experience for its variety and quality, highlighting the complimentary offerings such as eggs, sausage, fruit, yogurt, and homemade biscuits. The breakfast is often described as excellent, with standout coffee available all day. The friendly atmosphere, enhanced by staff like the welcoming breakfast host Paulie, adds to the enjoyment.
The hotel boasts inviting, spacious rooms that are beautifully updated and immaculately clean. Well-equipped with modern amenities, these accommodations offer a quiet atmosphere for restful sleep, supported by comfortable beds and fluffy pillows. Any variability in mattress comfort is overshadowed by the overall positive experience.
Exceptional cleanliness is a hallmark of Hampton Inn Cleveland-Solon, with guests noting the spotless environment and updated interiors. The friendly, efficient staff consistently provide a warm welcome, ensuring all areas, including the pool, are well-maintained and inviting. The pool, praised for its cleanliness and pleasant ambiance, is enjoyed by families.
The staff at Hampton Inn Cleveland-Solon receive high praise for their friendliness and professionalism, enhancing the overall guest experience. From helpful front desk service to a dedicated breakfast crew, the team is consistently noted for their readiness to assist and accommodate special requests.
Overall, Hampton Inn Cleveland-Solon delivers an excellent guest experience through its combination of convenience, comfort, cleanliness, and exceptional service, making it a solid choice for travelers visiting the Cleveland area.
Guests commend the breakfast experience for its variety and quality, highlighting the complimentary offerings such as eggs, sausage, fruit, yogurt, and homemade biscuits. The breakfast is often described as excellent, with standout coffee available all day. The friendly atmosphere, enhanced by staff like the welcoming breakfast host Paulie, adds to the enjoyment.
The hotel boasts inviting, spacious rooms that are beautifully updated and immaculately clean. Well-equipped with modern amenities, these accommodations offer a quiet atmosphere for restful sleep, supported by comfortable beds and fluffy pillows. Any variability in mattress comfort is overshadowed by the overall positive experience.
Exceptional cleanliness is a hallmark of Hampton Inn Cleveland-Solon, with guests noting the spotless environment and updated interiors. The friendly, efficient staff consistently provide a warm welcome, ensuring all areas, including the pool, are well-maintained and inviting. The pool, praised for its cleanliness and pleasant ambiance, is enjoyed by families.
The staff at Hampton Inn Cleveland-Solon receive high praise for their friendliness and professionalism, enhancing the overall guest experience. From helpful front desk service to a dedicated breakfast crew, the team is consistently noted for their readiness to assist and accommodate special requests.
Overall, Hampton Inn Cleveland-Solon delivers an excellent guest experience through its combination of convenience, comfort, cleanliness, and exceptional service, making it a solid choice for travelers visiting the Cleveland area.
Categories
Sustainability Journey
3 Star
Ski
From $152
$
+9
Info
Categories
Sustainability Journey
3 Star
Ski
Hampton Inn & Suites Cleveland-Independence5.2 mi from Maple Heights
Hotel in Independence OH
8.4
Very GoodFrom $140
$
+4
Info
Summary of reviews
Hampton Inn & Suites Cleveland-Independence has a reputation for having an outstanding staff that is accommodating, professional and friendly. The rooms are clean and comfortable with nice showers and comfortable beds, making for a relaxing stay. The breakfast choices are great and guests appreciate the effort put into providing good options. Although there are some isolated incidents where guests encountered rude staff, overall the staff go above and beyond to ensure guests' needs are met. Michelle and Erica are standout members of the team who guests have praised for their exceptional service.
Categories
Sustainability Journey
3 Star
Pool
Outdoor Pool
Residence Inn by Marriott Cleveland Independence5.3 mi from Maple Heights
Hotel in Independence OH
7.2
GoodFrom $165
$
+6
Info
Summary of reviews
The Residence Inn by Marriott Cleveland Independence has received mixed reviews, but the positive comments outweigh the negative ones. Guests have praised the hotel's facilities and services, including comfortable rooms and good amenities. Although some guests were not allowed to use the fireplace, the hotel provides a decent stay overall. While some guests mention high room rates or being charged incorrectly, most found the location to be convenient and the staff friendly. Although some guests wouldn't book again, others felt that the hotel was reasonably priced and a comfortable place to stay while visiting the area.
Categories
3 Star
Sustainability Journey
Pool
Outdoor Pool
Home2 Suites by Hilton Cleveland Independence5.6 mi from Maple Heights
Hotel in Independence OH
8.0
Very GoodFrom $141
$
+8
Info
Summary of reviews
Overall, the Home2 Suites by Hilton Cleveland Independence is a great hotel with a good pool and exercise center. Although the pool is currently closed due to COVID-19 restrictions, many guests were understanding and recognized the situation. The pool area was cold and there were some issues with towels, but these were minor setbacks. Some guests even reported that the pool did not work at all. Despite these issues, many guests chose to stay at this hotel because of the pool and are eagerly awaiting its reopening.
Categories
Sustainability Journey
3 Star
Dog Friendly
Hyatt Place Cleveland/Lyndhurst/Legacy Village6.3 mi from Maple Heights
Hotel in Lyndhurst OH
8.2
Very GoodFrom $165
$
+8
Info
Categories
Sustainability Journey
3 Star
Family
$
+2
Info
Summary of reviews
Tru By Hilton Cleveland Midtown has garnered strong positive feedback from guests across various categories. Its location is highly rated for convenience, particularly for visitors with appointments at the Cleveland Clinic and those looking to explore attractions like the Rock & Roll Hall of Fame and downtown Cleveland. Situated in a quiet Midtown area, the hotel allows for peaceful nights' rest, despite some mixed feelings about the neighborhood's industrial feel and dining options. Additionally, easy access to public transportation and major highways adds to its appeal.
The breakfast experience is widely appreciated, featuring a variety of hot items, continental options and a 24-hour tea and coffee station. Guests enjoy the friendliness and efficiency of the breakfast staff, although occasional crowdedness and appliance issues are noted.
Rooms at the hotel are described as modern, clean and comfortable. Many guests praise the spaciousness, large windows, USB ports and flat-screen TVs, although a few feel the rooms are somewhat compact. Cleanliness is a significant plus with most reviews commending the spotless environment and modern decor, even if there are occasional housekeeping misses.
The staff at Tru By Hilton Cleveland Midtown stand out for their exceptional service. Descriptions of friendly, helpful and professional employees are common, enhancing the guest experience. Specific mentions of staff members and the positive impact of their responsiveness further underline the quality of service provided.
Free WiFi, while generally satisfactory and good, has received mixed reviews due to occasional signal issues. On the other hand, parking is highly praised for being free, ample, well-lit and easily accessible, though guests should be cautious of potentially icy conditions in winter.
The hotel is noted for being family-friendly, offering a welcoming atmosphere, child-friendly breakfast options and activities like a fire pit. Free parking and a snack bar also add to the convenience for families.
The beds receive frequent commendations for their comfort and cleanliness with a good selection of pillows enhancing the sleep quality, though opinions on bed firmness vary.
The hotel is recognized as offering good value for its price, especially with free parking included. It presents itself well as a three-star establishment with modern design, consistent cleanliness and a no-frills yet comfortable stay. Public transportation access adds to its convenience.
For business travelers, the hotel’s proximity to downtown, business-friendly amenities and overall clean environment make it a solid choice.
In summary, Tru By Hilton Cleveland Midtown offers a modern, clean and comfortable stay with excellent service, convenient location and appealing amenities, making it a reliable option for a range of travelers.
The breakfast experience is widely appreciated, featuring a variety of hot items, continental options and a 24-hour tea and coffee station. Guests enjoy the friendliness and efficiency of the breakfast staff, although occasional crowdedness and appliance issues are noted.
Rooms at the hotel are described as modern, clean and comfortable. Many guests praise the spaciousness, large windows, USB ports and flat-screen TVs, although a few feel the rooms are somewhat compact. Cleanliness is a significant plus with most reviews commending the spotless environment and modern decor, even if there are occasional housekeeping misses.
The staff at Tru By Hilton Cleveland Midtown stand out for their exceptional service. Descriptions of friendly, helpful and professional employees are common, enhancing the guest experience. Specific mentions of staff members and the positive impact of their responsiveness further underline the quality of service provided.
Free WiFi, while generally satisfactory and good, has received mixed reviews due to occasional signal issues. On the other hand, parking is highly praised for being free, ample, well-lit and easily accessible, though guests should be cautious of potentially icy conditions in winter.
The hotel is noted for being family-friendly, offering a welcoming atmosphere, child-friendly breakfast options and activities like a fire pit. Free parking and a snack bar also add to the convenience for families.
The beds receive frequent commendations for their comfort and cleanliness with a good selection of pillows enhancing the sleep quality, though opinions on bed firmness vary.
The hotel is recognized as offering good value for its price, especially with free parking included. It presents itself well as a three-star establishment with modern design, consistent cleanliness and a no-frills yet comfortable stay. Public transportation access adds to its convenience.
For business travelers, the hotel’s proximity to downtown, business-friendly amenities and overall clean environment make it a solid choice.
In summary, Tru By Hilton Cleveland Midtown offers a modern, clean and comfortable stay with excellent service, convenient location and appealing amenities, making it a reliable option for a range of travelers.
Categories
3 Star
Sustainability Journey
Family
$
+2
Info
Summary of reviews
The Hilton Garden Inn Cleveland Downtown is a great choice for those looking for a hotel in a prime location. While some guests found the facilities and services to be average, others had a great time despite their initial disappointment. The breakfast is simple but a bit overpriced. Some guests had issues with the receptionist, but others found the staff to be good. Room size and outdated decor were mentioned as downsides, but overall the hotel was passable for those looking for a decent stay in Cleveland.
Categories
3 Star
Sustainability Journey
Family
Country Inn & Suites by Radisson, Macedonia, OH8.6 mi from Maple Heights
Hotel in Macedonia OH
6.6
RatedFrom $99
$
+7
Info
Summary of reviews
Additionally, guests have praised the hotel's cleanliness and comfortable rooms. Many have noted that the rooms are spacious and well-appointed with comfortable beds and modern amenities. The staff has also received high marks for their friendly and helpful service with many guests noting that they went above and beyond to ensure a pleasant stay. The hotel's location has also been praised with guests noting its proximity to shopping and dining options. Overall, guests have had a positive experience at 'Country Inn & Suites by Radisson, Macedonia, OH,' with many noting that they would return in the future.
Categories
Sustainability Journey
3 Star
Ski
From $141
$
+10
Info
Categories
Sustainability Journey
3 Star
Business
$
+1
Info
Summary of reviews
Hampton Inn Cleveland-Downtown earns high praise for its unbeatable location in the heart of downtown Cleveland, attracting both leisure and business travelers. Its proximity to key attractions such as the Rock and Roll Hall of Fame, Progressive Field, Rocket Mortgage Fieldhouse and Browns Stadium, along with numerous restaurants, bars and shops, ensures guests have easy access to the area's vibrant scene. The central location offers excellent accessibility, allowing guests to navigate the city effortlessly while enjoying a mix of tranquility and urban excitement.
The hotel also scores well in cleanliness with many guests highlighting the immaculate condition of both rooms and common areas. The housekeeping services are commendable for maintaining high standards and ensuring rooms are well-kept. Despite a few minor housekeeping issues, the overall environment is clean and cozy, contributing to a restful stay.
Comfort is a consistent theme in the reviews, particularly regarding the rooms and beds. Guests appreciate the spacious, updated and quiet accommodations, often describing the beds and pillows as very comfortable or even super comfy. While there are occasional comments about room size, cleanliness or maintenance, the general sentiment is overwhelmingly positive, emphasizing sound sleep and comfortable accommodations.
The staff at Hampton Inn Cleveland-Downtown are frequently praised for their friendliness, helpfulness and professionalism, significantly enhancing the guest experience. Front desk staff are highlighted for their courteous and welcoming demeanor and the valet service is noted for its efficiency and helpful attitude, although parking costs are seen as a downside.
Guests also show appreciation for the complimentary breakfast, which is described variously as good to fantastic with a wide selection of hot and tasty items. Despite a few critiques regarding simplicity or variety during the pandemic, the breakfast generally contributes positively to the overall stay.
While the free Wi-Fi receives mixed reviews with some guests experiencing slow speeds and occasional connectivity issues, there are positive mentions indicating satisfactory performance at times.
For families, the hotel offers a suitable environment with clean facilities and attentive staff catering to specific needs like additional amenities for longer stays. The central location further adds to the convenience for family-friendly activities.
Business travelers find the hotel's location practical due to its proximity to business areas and the convention center. Although the hotel's business amenities could see improvement, the clean rooms and basic business functionalities suffice for short stays.
Overall, Hampton Inn Cleveland-Downtown delivers a reliable three-star hotel experience with a combination of excellent location, cleanliness, comfort and friendly service, making it a compelling choice for a diverse range of travelers visiting Cleveland.
The hotel also scores well in cleanliness with many guests highlighting the immaculate condition of both rooms and common areas. The housekeeping services are commendable for maintaining high standards and ensuring rooms are well-kept. Despite a few minor housekeeping issues, the overall environment is clean and cozy, contributing to a restful stay.
Comfort is a consistent theme in the reviews, particularly regarding the rooms and beds. Guests appreciate the spacious, updated and quiet accommodations, often describing the beds and pillows as very comfortable or even super comfy. While there are occasional comments about room size, cleanliness or maintenance, the general sentiment is overwhelmingly positive, emphasizing sound sleep and comfortable accommodations.
The staff at Hampton Inn Cleveland-Downtown are frequently praised for their friendliness, helpfulness and professionalism, significantly enhancing the guest experience. Front desk staff are highlighted for their courteous and welcoming demeanor and the valet service is noted for its efficiency and helpful attitude, although parking costs are seen as a downside.
Guests also show appreciation for the complimentary breakfast, which is described variously as good to fantastic with a wide selection of hot and tasty items. Despite a few critiques regarding simplicity or variety during the pandemic, the breakfast generally contributes positively to the overall stay.
While the free Wi-Fi receives mixed reviews with some guests experiencing slow speeds and occasional connectivity issues, there are positive mentions indicating satisfactory performance at times.
For families, the hotel offers a suitable environment with clean facilities and attentive staff catering to specific needs like additional amenities for longer stays. The central location further adds to the convenience for family-friendly activities.
Business travelers find the hotel's location practical due to its proximity to business areas and the convention center. Although the hotel's business amenities could see improvement, the clean rooms and basic business functionalities suffice for short stays.
Overall, Hampton Inn Cleveland-Downtown delivers a reliable three-star hotel experience with a combination of excellent location, cleanliness, comfort and friendly service, making it a compelling choice for a diverse range of travelers visiting Cleveland.
Categories
3 Star
Sustainability Journey
Family
$
+9
Info
Categories
Sustainability Journey
3 Star
Dog Friendly
Hilton Garden Inn Cleveland East / Mayfield Village10.3 mi from Maple Heights
Hotel in Mayfield OH
6.7
RatedFrom $133
$
+6
Info
Summary of reviews
The Hilton Garden Inn Cleveland East / Mayfield Village is a highly praised hotel with great location, exceptional staff and overall superb quality. Guests appreciate the proximity to the airport and Cleveland Clinic, as well as easy freeway access. While the breakfast receives mixed opinions, guests have plenty of options to choose from. The rooms receive mixed reviews but generally described as clean and comfortable with some positive comments on the spa tubs. Cleanliness is highly regarded by guests and the housekeeping team receives praise. The staff is very friendly, accommodating and outstanding according to most guests. The indoor heated pool and spa is another highlight of the hotel. The beds are generally comfortable with soft pillows that guests enjoy. Despite some negative reviews, guests agree that the Hilton Garden Inn Cleveland East / Mayfield Village is a great hotel, ideal for a relaxing and comfortable stay.
Categories
Sustainability Journey
3 Star
Pool
Heated Pool
Indoor Pool
Categories
2
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