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Summary of reviewsGran Hotel Panamericano enjoys an overwhelmingly positive reception, particularly noted for its strategic location in Mar del Plata. Guests appreciate its proximity to key attractions such as shops, theaters, the Casino and the pedestrian streets, not to mention the nearby beach and city center. The ease of access to public transport, restaurants and cultural sites enhances its appeal.
Breakfast at the hotel is often described as excellent with high-quality pastries, including croissants and baked goods from La Fonte de Oro. Despite occasional suggestions for more variety, the breakfast experience remains a strong aspect of the stay, praised for its setting and attentive service.
The rooms at Gran Hotel Panamericano are frequently complimented for their cleanliness and maintenance. Newly renovated accommodations offer comfort with large beds and appealing views. While some guests noted the rooms and bathrooms as smaller than preferred, the overall cleanliness and adequate soundproofing ensure a pleasant stay. The hotel management is responsive to room change requests, further ensuring guest satisfaction.
Staff interaction at the hotel garners high praise with particular commendation for their friendliness, attentiveness and helpfulness. The positive demeanor of the receptionists and service staff notably enhances the overall experience, making guests feel welcome.
Cleanliness is a standout feature, consistently highlighted by guests. The hotel's tidy, well-maintained environment contributes significantly to guest comfort. The diligent housekeeping staff ensure all areas, including rooms and common facilities, remain in top-notch condition.
WiFi service, however, presents a mixed experience. While some guests report a seamless connection, others face weak or inconsistent signals, suggesting room for improvement in connectivity.
The hotel is well-regarded as a family-friendly option, providing spacious living rooms and a warm atmosphere. It also caters to business travelers with useful amenities such as a central location, meeting rooms and convenient access to business venues and a helpful café next door.
In summary, Gran Hotel Panamericano delivers a commendable experience centered on a prime location, quality breakfast, clean and comfortable rooms and exceptional staff service. Despite minor drawbacks like WiFi connectivity and room size, it remains a recommended choice for both family vacations and business trips. Show more
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Categories
Family Friendly Hotel
This hotel might offer spacious rooms and standard amenities suitable for families visiting Mar del Plata. Its central location allows easy access to family-friendly attractions.
Hotel near Nightlife Spots
Located in the La Perla district. This district is known for its blend of city life and beach relaxation and is close to vibrant nightlife.
Business Hotel
Provides standard hotel services suitable for business trips. Offers a comfortable stay with essential amenities.
3-Star Hotel
Gran Hotel Panamericano offers comfortable rooms. Its central location provides convenient access to Mar del Plata's attractions.
Room Types
Double or Twin RoomThis room features a double bed or 2 single beds, and a private bathroom.
Triple RoomThis triple room features a private bathroom.
Standard Family RoomProviding free toiletries, this family room includes a private bathroom with a shower, a bidet and a hairdryer. The family room provides air conditioning, a minibar, a safe deposit box, parquet floors, as well as a flat-screen TV with cable channels. The unit offers 3 beds.
Single RoomProviding free toiletries, this single room includes a private bathroom with a shower and a hairdryer. The air-conditioned single room provides a flat-screen TV with cable channels, a minibar, a safe deposit box, parquet floors as well as an inner courtyard view. The unit offers 1 bed.
Guest Reviews
8.3
Very Good
Location
The Gran Hotel Panamericano enjoys an overwhelmingly positive reception for its location. Guests repeatedly highlight its excellent and central positioning, which is ideal for exploring Mar del Plata. The hotel is praised for its proximity to key attractions, including shops, theaters, the Casino and the pedestrian street. Visitors appreciate being just a few blocks away from the beach and the city center, allowing easy access to dining, shopping and transportation.
The convenience of being steps away from everything, including public transport, restaurants and cultural sites such as the Teatro Colón, adds to its appeal. Several guests note the peaceful environment and the beautiful views from the rooms, especially those overlooking the park or city square.
Even though it might be a distance from some preferred beaches, the serene atmosphere and well-maintained surroundings make up for it. The hotel's strategic location facilitates effortless navigation around the city, even for those without their own transport. Overall, the Gran Hotel Panamericano's location, combined with commendable service, cleanliness and quality breakfast, makes it a highly recommended choice for visitors.
Breakfast
The breakfast experience at Gran Hotel Panamericano has garnered a range of feedback, though overwhelmingly positive mentions prevail. Guests consistently highlight the breakfast as excellent, very good and complete with many praising the variety and deliciousness of the offerings. Specific mentions include high-quality pastries, particularly the croissants and fresh baked goods from La Fonte de Oro. The breakfast service, including attention and courtesy, is frequently commended.
However, some guests noted areas for improvement, such as the need for more variety, including scrambled eggs, more fruit options and better coffee quality. A few reviews mentioned that the breakfast was basic or limited in choice, but still satisfying.
The breakfast venue itself received positive remarks for its pleasant setting, especially the terrace with a good view, although it was noted that the dining room could be small and thus required shifts. Overall, while a few guests suggested enhancements, the general consensus is that the breakfast at Gran Hotel Panamericano is a delightful and well-regarded part of the stay.
Rooms
Gran Hotel Panamericano has received varied feedback about its rooms from guests. One highlight is the excellent cleanliness and maintenance with many rooms being newly renovated and consistently spotless. Additionally, guests appreciate the comfort of the rooms, often describing them as comfortable, well-equipped and featuring large beds. The views from some rooms, especially those overlooking the square, are also praised for their appeal.
However, the size of the rooms is frequently mentioned as a downside. Many guests found the rooms to be quite small, cramped and sometimes lacking in adequate space for their needs. Issues such as small bathrooms, inadequate ventilation and occasional outdated furnishings have also been noted. While the soundproofing is generally good, some rooms suffer from noise due to proximity to elevators or breakfast areas.
Despite these drawbacks, the hotel management seems responsive to room change requests and the overall service is perceived positively. For the value, the rooms are deemed acceptable, offering a comfortable stay with good cleanliness standards.
Beds
Gran Hotel Panamericano is highly praised for its comfortable beds, which many guests found to be super comfortable and perfect for a restful night. The rooms, overall, are described as clean and well-maintained with bed linens and pillows receiving positive remarks for their quality. Although some reviews note that the beds are smaller than standard sizes, the comfort level remains a consistent highlight. The mattresses in particular are mentioned frequently for their exceptional quality and ability to provide a good night’s rest.
Despite a few comments about smaller room sizes and minor issues such as high pillows or preferences against certain types of duvets, the overall sentiment regarding the beds is very positive. Guest feedback showcases a strong appreciation for the comfort and cleanliness of the accommodations at the Gran Hotel Panamericano. The staff also receive commendations for their friendliness and attentiveness, enhancing the overall guest experience.
Cleanliness
Gran Hotel Panamericano prides itself on exceptional cleanliness, which is a clear highlight for many guests. Multiple reviews emphasize the spotless state of the hotel, describing everything as clean, tidy and well-maintained. The rooms, bathrooms and terraces received particular praise for their impeccable cleanliness, making for a comfortable stay. Guests frequently noted that the rooms were not just clean, but also beautifully renovated and well-equipped.
Although a few reviews mentioned minor lapses in detail, such as rooms being tidied rather than thoroughly cleaned and occasional noise from cleaning activities, these seem to be exceptions rather than the rule. Overall, guests consistently found the hotel's cleanliness to be exemplary, contributing to a very pleasant and satisfying experience. The diligent housekeeping staff and their kind service also play a key role in maintaining these high standards, ensuring that all facilities—including the breakfast area—remain in pristine condition.
Staff
The guest reviews for Gran Hotel Panamericano consistently highlight the exceptional quality of the hotel's staff. The friendliness and attentiveness of the receptionists stand out as a recurring theme with many guests commenting on the excellent service and the positive demeanor of the hotel personnel. Noteworthy are the comments about the staff being friendly, polite and helpful with several mentions of their courteous and respectful behavior.
Guests also appreciated the efficient and attentive service across various areas of the hotel, from the front desk to room service and cleaning staff. The willingness and cordiality of the staff enhanced the overall experience of visitors, reflecting an environment of warmth and hospitality.
Although there were a few isolated incidents of uncharismatic or rude behavior, the overwhelming majority of reviews were favorable, praising the staff's commitment to providing very good to excellent attention. The positive mentions of the thoughtful and consistent service received during their stay left a highly satisfying impression on guests.
Overall, the attentive and friendly staff at Gran Hotel Panamericano contribute significantly to the comfort and satisfaction of their guests, making the hotel a welcoming place with commendable service standards.
Wi-Fi
Guest reviews of the Gran Hotel Panamericano indicate a mixed experience regarding the hotel's WiFi service. While some guests mentioned that the WiFi worked perfectly with a good internet signal, others found the connection quality to be lacking. There were recurrent mentions of weak, intermittent and practically non-existent WiFi, particularly in specific areas such as rooms or certain floors. Some guests faced challenges with connectivity and stability, which affected their ability to use the internet reliably during their stay. Overall, while the WiFi service has shown to have good moments, it is evident that there is room for improvement to ensure a more consistent and reliable internet experience for all visitors.
Family
Gran Hotel Panamericano is highlighted as a good family hotel, offering generous spaces, especially in the living rooms, which are beneficial for children. Many visitors praise the hotel as being perfect for family vacations or even business trips. The rooms are clean and the breakfast is both complete and delicious, adding to the overall family-friendly atmosphere. Guests commend the excellent attention and cleanliness maintained by the staff, along with their warm and welcoming demeanor.
However, some logistical concerns were noted, such as rooms requested to be together not being arranged as such, which is particularly crucial during family trips. Additionally, some guests experienced issues with the room safes, though they still felt secure leaving their belongings in the rooms. Despite difficulties with the wifi, the overall positive sentiments about the spacious accommodations and quality attention make it a place families are eager to return to.
3 Star
Gran Hotel Panamericano is an establishment catering to travelers who prioritize affordability and basic comforts. It provides a reasonable option for those seeking a place to stay for a couple of nights, particularly for work purposes. Visitors have acknowledged the consistent delivery of three-star service, attention, cleanliness and breakfast, indicating that the hotel meets the basic expectations for its category.
Among its notable features, guests have praised the excellent quality of the mattress, highlighting a good night's sleep as one of its strong points. While it doesn't offer anything particularly outstanding, the hotel manages to fulfill the standard requirements expected of a three-star accommodation.
However, there is a consensus that the hotel could benefit from renovations to enhance its overall appeal and value for money, as some feel that it is very expensive for what it offers compared to other three-star hotels. Despite its limitations and basic nature, it provides a decent stay experience that aligns with its pricing and category.
Business
Gran Hotel Panamericano offers several appealing features for business travelers. Its central location provides easy access to numerous venues suitable for business meetings with a helpful café next door serving as a convenient gathering spot. The hotel’s meeting room is noted as being particularly useful for work travel. Guests appreciate the clean environment, including well-maintained bathrooms and commend the attentive service provided by the staff. Though some reviews mention smaller room sizes, the overall environment is regarded as a very good option for short business trips.
No, Gran Hotel Panamericano doesn't have any pool.
No, a spa isn't available at Gran Hotel Panamericano.
No, Gran Hotel Panamericano doesn't allow dogs.
No, parking facilities aren't available at Gran Hotel Panamericano.