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Summary of reviewsHotel Ortegal is highly regarded for its prime location, offering convenient access to both the city center and the beach. Guests appreciate its proximity to good restaurants and a pedestrian-friendly area while still providing a peaceful and quiet stay. The hotel's strategic location ensures that navigating the city doesn't require a car, making it a central and accessible base for exploring the area.
A standout feature of Hotel Ortegal is its breakfast experience, which guests consistently praise for being abundant, varied and delicious. The extensive buffet caters to a wide range of tastes and offers excellent value for money. Many guests commend the well-heated breakfast items and the attentive service provided by the staff, highlighting breakfast as a significant highlight of their stay.
Hotel Ortegal's rooms receive positive feedback for their comfort and cleanliness. Guests frequently mention the spaciousness and coziness of the rooms, praising the comfortable beds and high-quality mattresses. The hotel maintains a high standard of cleanliness with many reviews noting the spotless condition of both the rooms and common areas. Although some minor issues were reported, such as difficulties with shower adjustments and occasional maintenance concerns, the overall consensus is favorable.
The staff at Hotel Ortegal is exceptionally friendly and attentive, contributing significantly to the positive guest experience. Guests repeatedly highlight the outstanding service and warm hospitality they receive from the team. The staff's readiness to assist and their dedication to maintaining cleanliness and comfort are frequently noted, making guests feel welcome and cared for throughout their stay.
While the hotel offers comfortable beds, particularly the double beds, there are some concerns about the size and condition of the single beds and pillows. Guests suggest that upgrading these elements would enhance the overall sleep experience.
Hotel Ortegal is also highly praised for being pet-friendly, accommodating dogs of all breeds and sizes. This flexibility is a decisive factor for many pet owners when choosing their accommodation. The pet-friendly policy, combined with excellent service, cleanliness and a great breakfast, makes Hotel Ortegal a favorable choice for travelers with pets.
Overall, Hotel Ortegal delivers a satisfying and comfortable stay with its excellent location, varied breakfast and attentive service, making it an ideal choice for both tourists and pet owners. Show more
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Categories
3-Star Hotel
Hotel Ortegal provides a practical base for exploring Mar del Plata. It is well-situated, offering easy access to the city's attractions.
Hotel near The Beach
Family Friendly Hotel
Dog Friendly Hotel
Room Types
Standard Double or Twin RoomA practical room with cable TV, air conditioning and a private bathroom.
Superior Double RoomA comfortable room featuring flat-screen cable TV, a minibar, a safety box and a private bathroom with a shower and a bathrobe.
Superior Triple RoomA comfortable room featuring flat-screen cable TV, a minibar, a safety box and a private bathroom with a shower and a bathrobe.
ApartmentThis apartment features two interconnecting rooms with cable TV, a minibar and a private bathroom with a shower.
Premium Double or Twin RoomFeaturing free toiletries, this twin/double room includes a private bathroom with a bath, a bidet and a hairdryer. This twin/double room is air-conditioned and has a flat-screen TV with cable channels, a minibar, a safe deposit box and heating.
Quadruple RoomOffering free toiletries, this quadruple room includes a private bathroom with a bath, a bidet and a hairdryer. The air-conditioned quadruple room offers a TV with cable channels, a minibar, a safe deposit box and heating.
Guest Reviews
7.8
Good
Location
Hotel Ortegal stands out for its prime location, consistently praised across guest reviews. Situated centrally, it offers convenient access to both the bustling heart of the city and the serene beach, making it an ideal spot for tourists. This hotel is just a few blocks from the beach and many have noted its proximity to a pedestrian street lined with good restaurants.
Guests appreciate that Hotel Ortegal is near everything yet far enough from the main noise, providing a quiet, tranquil stay. The excellent location allows for easy navigation around the city without the need for a car, contributing to its reputation as a central and accessible base for exploring the area.
In addition to its strategic location, guests have also enjoyed the delicious, varied breakfast and commend the hotel for its cleanliness and overall room condition. The positive guest experiences are rounded out by the friendly and attentive service provided by the staff and some reviews note excellent value for money and a pet-friendly policy. Though a few mention that the hotel could benefit from some updates, the general consensus remains highly favorable, highlighting Hotel Ortegal's ideal location as its biggest draw.
Breakfast
Hotel Ortegal's breakfast experience certainly leaves a lasting impression on its guests, who consistently praise it for being both abundant and varied. Described as very complete and offering various tasty options to suit all preferences, the breakfast secures a reputation for being delicious and of excellent value for money.
Guests often highlight the perfect heating of the breakfast items, the extensive variety that caters to diverse tastes and the attentive service from the staff. The buffet-style setup ensures a plentiful and enjoyable meal, often referred to as excellent, fantastic and tremendously spectacular.
With numerous mentions of the breakfast's quality, quantity and diversity, it's clear that Hotel Ortegal provides a morning meal that not only satisfies but surpasses expectations, making it a standout feature of the guest experience. Only a minor note was mentioned regarding a lack of variety for specific dietary needs, such as for celiac guests. Nonetheless, the overwhelming consensus recognizes the breakfast as a highlight of their stay.
Rooms
Hotel Ortegal's rooms are consistently praised for their comfort and cleanliness. Guests often highlight the spaciousness of the rooms with particular mention of the superior rooms being exceptionally roomy and comfortable. Many reviewers note that the rooms are well-lit, cozy and furnished with comfortable beds and high-quality mattresses.
While the showers are frequently commended for their good water pressure, some guests experienced difficulties with the shower adjustment and reported that the bathtub was very old. Additionally, there were occasional mentions of small rooms and hard pillows, as well as issues with bed sheets not staying in place.
Despite these minor drawbacks, the general consensus leans towards a positive experience, emphasizing the spacious and comfortable nature of the rooms, cleanliness and pleasant room decor.
Beds
Hotel Ortegal's beds have received a range of feedback from guests with many highlighting positive aspects. The mattresses, in particular, are frequently noted for their comfort, contributing significantly to an overall sense of a super comfortable room experience. Several guests specifically remarked that the double beds and mattresses provided a very good sleep experience.
On the other hand, there are some consistent concerns about the single beds, which many found to be very small and narrow. Additionally, the condition of the mattresses and pillows in single beds often fell short with some guests mentioning that they were thin and in need of replacement to ensure a more restful night.
Although some beds were comfortable, it was noted that in some cases, double beds were composed of two single mattresses with noticeable seams, which could disrupt sleep comfort. Another recurrent issue was the thin pillows with guests sometimes having to request extra blankets for additional comfort.
In summary, while the hotel offers comfortable sleeping arrangements in many cases, attention to the quality and size of single beds and an upgrade to pillows and blankets would further enhance the guest experience.
Cleanliness
Hotel Ortegal receives a wealth of praise for its cleanliness with many guests highlighting the comfortable and spotless rooms. The overall cleanliness of the hotel is described as impeccable with several reviews rating it very highly and noting the excellent cleaning service. Guests particularly appreciated the cleanliness in the bathroom areas and the dining room, which is consistently mentioned as very neat and tidy.
The responsiveness and helpfulness of the staff contribute positively to the overall guest experience with many emphasizing the good treatment, cordiality and attentiveness of the team. In addition to the excellent standard of cleanliness, other elements like varied breakfast options further enhance the stay for guests.
However, there were a few isolated concerns about some rooms being poorly maintained with mentions of broken walls, peeling paint and neglected areas. Despite these occasional drawbacks, the majority of reviews reflect a high standard of cleanliness throughout the hotel, making it a recommended choice for those prioritizing hygiene during their stay.
Staff
Hotel Ortegal receives abundant praise for its exceptionally friendly and attentive staff. Guests consistently highlight the outstanding service and warm hospitality extended by the team throughout their stay. The staff's readiness to assist, always with a smile, leaves a lasting impression on visitors. The reception personnel are frequently mentioned for their kindness and eagerness to help, ensuring a pleasant experience from check-in to check-out.
Daily room cleaning underlines the staff's dedication to maintaining cleanliness and comfort. Many reviews specifically commend the staff's efforts to accommodate requests promptly, such as addressing issues with air conditioning or other needs swiftly and efficiently. Guests also appreciate the pet-friendly policy of the hotel, adding to the overall welcoming atmosphere.
The breakfast offered at the hotel receives positive remarks for its variety and quality, further enhancing the guests' experience. Despite the modern touches and good service, the standout feature remains the exceptional staff, whose friendly demeanor and commitment to excellent service make Hotel Ortegal a memorable choice for travelers seeking both comfort and heartfelt hospitality.
Dog Friendly
Hotel Ortegal stands out as a welcoming destination for pet owners. It is one of the few hotels in the area that accommodates dogs of any breed or size without any issues. Guests appreciated that they could stay with their pets, finding this flexibility to be a decisive factor in their choice of accommodation. Travelers with pets repeatedly praised the hotel for being pet-friendly and noted the convenience of bringing their pets along with comments on how grateful their dogs were during their stay. The hotel not only offers dog-friendly facilities but also delivers excellent service and amenities. Guests highlighted the friendly and accommodating staff, a complete and excellent breakfast and top-notch cleanliness. Overall, Hotel Ortegal offers a great price-quality ratio and is a suitable choice for those looking to travel with their pets.
No, Hotel Ortegal doesn't have any pool.
No, a spa isn't available at Hotel Ortegal.
Yes, Hotel Ortegal welcomes dogs.
No, parking facilities aren't available at Hotel Ortegal.