Elo Hotels Express
Maringa
-23.42480700,
-51.94019300
,
Rua Arthur Thomas Com Av Duque De Caxias 99, Centro
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Summary of reviewsElo Hotels Express offers a conveniently located stay in the heart of Maringá with proximity to key landmarks, administrative centers, restaurants, shopping venues and bars, making it a prime spot for both sightseers and business travelers. This central positioning eliminates the need for additional transportation, adding to its allure.
The spacious rooms with large bathrooms and balconies are often praised for their comfort and views, providing a generally pleasant ambiance. Many guests have highlighted the friendliness and attentiveness of the staff, enhancing the overall guest experience. The hotel's pet-friendly policy is particularly appreciated, ensuring a warm welcome for those traveling with furry companions.
However, challenges abound in various areas. The breakfast experience often falls short of expectations with guests receiving insufficient snack kits instead of a full buffet. Cleanliness and maintenance issues are persistent with numerous reports of dirty rooms, musty odors and inadequate upkeep. The hotel's wifi is frequently described as weak and inconsistent and the gym and pool facilities are often criticized for poor condition and management. Parking services are another major point of contention, often described as precarious, inconvenient and costly.
While some guests find the beds comfortable and the hotel's cost-benefit ratio favorable, there are significant complaints about outdated, uncomfortable beds and poor linen quality. The overall facilities and service levels have led some to question the hotel's four-star rating, suggesting it may not meet the luxury standards typically expected of such a classification.
Accessibility improvements and better facilities for guests with disabilities are also necessary, indicating a need for an overhaul in several areas to meet general hospitality standards more reliably. Despite its strong points in location and staff friendliness, Elo Hotels Express could significantly enhance guest satisfaction with concerted efforts to address these areas of concern.
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The spacious rooms with large bathrooms and balconies are often praised for their comfort and views, providing a generally pleasant ambiance. Many guests have highlighted the friendliness and attentiveness of the staff, enhancing the overall guest experience. The hotel's pet-friendly policy is particularly appreciated, ensuring a warm welcome for those traveling with furry companions.
However, challenges abound in various areas. The breakfast experience often falls short of expectations with guests receiving insufficient snack kits instead of a full buffet. Cleanliness and maintenance issues are persistent with numerous reports of dirty rooms, musty odors and inadequate upkeep. The hotel's wifi is frequently described as weak and inconsistent and the gym and pool facilities are often criticized for poor condition and management. Parking services are another major point of contention, often described as precarious, inconvenient and costly.
While some guests find the beds comfortable and the hotel's cost-benefit ratio favorable, there are significant complaints about outdated, uncomfortable beds and poor linen quality. The overall facilities and service levels have led some to question the hotel's four-star rating, suggesting it may not meet the luxury standards typically expected of such a classification.
Accessibility improvements and better facilities for guests with disabilities are also necessary, indicating a need for an overhaul in several areas to meet general hospitality standards more reliably. Despite its strong points in location and staff friendliness, Elo Hotels Express could significantly enhance guest satisfaction with concerted efforts to address these areas of concern.
Dog Friendly Hotel
While specific pet amenities aren't detailed, Elo Hotels Express is listed as a pet-friendly option in Maringá. It provides a convenient location and modern accommodations for guests traveling with pets.
Hotel with Parking
Elo Hotels Express provides private parking facilities nearby, including a garage option. Located in the city center, this offers secure parking close to the hotel.
Accessible Hotel
The hotel provides rooms and facilities for disabled guests with wheelchair access. Accessible bathroom features such as toilets with grab rails and bathrooms for disabled guests are available, and accessible room types are offered.
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Hotel with Outdoor Pool
Guest Reviews
'Elo Hotels Express' boasts a remarkably advantageous location, consistently praised by guests for its proximity to key landmarks and amenities in Maringá. Situated in the city center, the hotel is within walking distance of the iconic cathedral, administrative centers, restaurants, shopping venues and various stores, making it exceptionally convenient for both sightseeing and everyday needs. Guests appreciate the easy access to tourist attractions and the nearby XV de Novembro avenue, known for its bars and restaurants. The central placement of the hotel eliminates the necessity for additional transportation, which adds to its appeal. Despite this focus on location, visitors also note the spacious and well-ventilated rooms, friendly staff and overall cleanliness of the facility. The consensus among the reviews is that the hotel's prime location is its standout feature, offering both convenience and value for travelers.
The breakfast experience at Elo Hotels Express has received a substantial amount of negative feedback from guests. Many reviews point out that contrary to what was advertised, there is no buffet breakfast available. Instead, guests often receive a snack box or kit, which typically includes items like cookies, a small juice and coffee from a machine. These snack kits are considered insufficient and disappointing by many visitors, especially given that they were under the impression that a full breakfast would be included.
Several guests reported that the breakfast, when it was provided, consisted of stale or old products, some of which appeared to be leftovers from previous days. Additionally, the variety and quality of food were frequently criticized with mentions of cold or dried bread, hard and tasteless snacks and watery drinks. Cleanliness and hygiene at the breakfast area were also a concern with accounts of crumbs, ants and poor replenishment of items.
Despite these issues, a minority of reviews did indicate that the breakfast was good or even excellent, praising the taste and warmth of certain items like cheese bread. However, these positive reviews are outweighed by the predominance of reports detailing a poor breakfast experience.
For travelers considering Elo Hotels Express, it's important to manage expectations regarding breakfast, as many guests have found the offerings disappointing and not in line with promotional promises.
Elo Hotels Express offers spacious rooms with large bathrooms and balconies, providing plenty of space for guests. The hotel's common areas are clean organized and elegant, contributing to a generally pleasant ambiance. Rooms come with a variety of views with some featuring beautiful vistas that guests appreciate. Beds are reported to be comfortable and the mattresses are soft, enhancing the overall guest experience.
However, the hotel faces significant challenges with maintenance and cleanliness. Many guests have noted that the furniture is old and dusty with some pieces even falling apart. Rooms often have a musty odor and the lighting tends to be inadequate with indirect or yellow light, contributing to a darker atmosphere. Issues such as malfunctioning air conditioners, clogged sinks and broken fixtures are common complaints.
Cleanliness is a recurring problem with numerous reports of dirty rooms, bathrooms and even bed linens. Guests have found hair, ants and dust in their rooms and bathrooms often need urgent cleaning and renovation. There are reports of poor room service and unprofessional staff, which exacerbates the maintenance issues.
While some rooms are clean and comfortable, inconsistencies in cleanliness and upkeep are frequent. The hotel has significant potential but requires substantial improvements in its facilities and service standards to meet its guests' expectations reliably.
When it comes to the beds at Elo Hotels Express, guest feedback is decidedly mixed. A number of visitors found the beds to be very comfortable with some even describing them as cozy and the best bed of their life. Cleanliness of bed and bath linens was highlighted positively with mentions of nice-smelling rooms and super clean, fragrant bedding.
However, many reviews pointed out significant issues with the beds. Hard mattresses, noisy and creaky frames and outdated, uncomfortable beds were frequent complaints. Old, yellowed and poorly washed linens also detracted from the experience. Some guests even found their sheets and blankets to be insufficient in size or in poor condition with some reporting seeing ants or mouse droppings.
Overall, while there are pockets of positive feedback concerning comfort and cleanliness, a substantial portion of guests expressed dissatisfaction with the quality and state of the beds at Elo Hotels Express, signaling an urgent need for upgrade and better maintenance.
Elo Hotels Express falls significantly short in terms of cleanliness, based on various guest reviews. Frequent complaints highlight dirty bathrooms with visible soap residues, mold and hair, reflecting a severe neglect in hygiene standards. Rooms often exude musty odors with floors stained and infested with insects. Housekeeping appears inconsistent with numerous reports of unchanged bed linens and dirty, smelly towels.
The overall maintenance of the hotel is evidently poor with guests citing issues like wet bathroom floors, broken shower glass and grime-covered surfaces. Common areas, including corridors, are described as dusty, teeming with cigarette smells and poorly ventilated. The hotel struggles with upkeep in general, as described by descriptions of the old facilities, worn-out mattresses and rusted bathroom fixtures.
On the positive side, there were occasional mentions of clean bedding and satisfactory cleaning staff efforts, but these instances seem overshadowed by prevalent negative experiences. The hotel clearly needs a comprehensive overhaul of its cleaning protocols and maintenance to meet general hospitality standards.
At Elo Hotels Express, the staff receives generally positive remarks with frequent mentions of their friendliness and politeness. Many guests highlight the excellent service provided by employees, noting their attentiveness and willingness to assist. The manager, often described as cheerful and welcoming, complements this positive environment by being proactive and always ready to help. Specific receptionists, such as Bia, Katherine and Tainara, are commended for their helpfulness and employees like Junior at the reception are noted for their approachable nature.
However, some reviews point out inconsistencies in customer service. Instances of unprofessional behavior and lack of empathy were reported, especially among certain receptionists. Criticisms included rudeness, unpreparedness and a defensive attitude from staff members, leading to negative experiences for some guests. Despite these issues, the overall feedback leans towards a positive interaction with the hotel's team, reflecting a predominantly friendly and helpful staff dedicated to guest satisfaction.
Guest experiences with the wifi at Elo Hotels Express vary significantly. There are positive remarks indicating that the wifi was working well for some with no issues of connectivity in their rooms. However, consistent concerns were noted by several guests, pointing out that the internet signal is weak or inconsistent. Feedback highlights that the wifi coverage and speed could be improved across different parts of the hotel. Some guests reported that the wifi didn't work in their rooms or described it as very bad or too slow. Overall, while there are instances of good connectivity, the general sentiment suggests that the hotel’s internet service leaves room for improvement.
Elo Hotels Express' gym receives mixed feedback from guests. While some highlight that the gym is operational with set hours from 9am to 5pm, many point out significant limitations. Common issues mentioned include the gym being closed, tiny or non-functional. Guests note the presence of outdated equipment and maintenance problems with some describing the space as filled with junk or scrap. Additionally, several reviews remark that the gym's appearance in photos is misleading compared to reality. Overall, the gym facilities at Elo Hotels Express seem to need serious improvements and better management to meet guest expectations.
Elo Hotels Express boasts a superb location, making it a convenient choice for travelers. However, the swimming pool area has received mixed reviews. Many guests have found the pool to be dirty with a neglected appearance and water that is often cloudy or of questionable coloration. Broken and dusty pool chairs further detract from the experience. Additionally, restricted operating hours limit accessibility for some guests. Overall, while the location is a strong point for the hotel, the state of the pool area leaves much to be desired.
Elo Hotels Express receives mixed reviews regarding its parking services. Many guests have highlighted various issues, such as the parking lot being difficult to access, dark and obstructed by a tree at the entrance. Additionally, parking spaces are tight and often limited with some guests needing to park their vehicles on the streets. The parking lot is described as precarious, dirty and far from the hotel with some spaces located two blocks or almost a kilometer away.
Several reviews refer to the parking as being outsourced and not included in the room price. Guests often find themselves paying separately with fees ranging from 30 to 50 reais per day. Many travelers find this additional charge exorbitant and feel it should be included in the accommodation cost. The lack of valet service adds to the inconvenience and the garage's poor condition and safety concerns further frustrate guests.
A few positive notes mention parking is available and accessible, but these comments are rare among the numerous criticisms. Overall, the parking situation at Elo Hotels Express is a significant point of contention for guests, detracting from their stay experience.
Elo Hotels Express appears to cater well to families, providing a baby-friendly environment that many found helpful. The hotel understands family needs, accommodating last-minute early check-ins. Kids seem to particularly enjoy the pool, making it a good option for family stays, especially for groups of three or more people. However, the hotel may lack some specific family-friendly details and noise issues have been reported. Overall, families found the hotel both convenient and enjoyable for their needs.
Elo Hotels Express provides a mixed experience for travelers. Many guests find the hotel to be a good experience overall, mentioning benefits like excellent ideas and clear precise information offered by the staff. The hotel's cost-benefit ratio is often praised as being one of the best.
However, some guests have raised concerns about the hotel’s four-star rating. A number of reviews suggest that the hotel lacks certain luxury features typically expected in a four-star establishment. There seems to be a consensus that the hotel's facilities do not align with the four-star classification and some reviews suggest that a reclassification might be appropriate. Despite this, the hotel still manages to deliver a satisfactory experience for those who emphasize cost-effectiveness over luxury.
Elo Hotels Express appears to meet general standards, yet it faces notable challenges in accessibility for guests with disabilities. While parking and garage facilities are highlighted as being difficult to access, particularly for sedans or larger vehicles, there is a scarcity of specific mentions regarding accessible features in the provided reviews. The hotel's infrastructure and facilities are described as outdated and not meeting expected accessibility standards. No mention was made of available sockets or other accessibility details. Overall, the hotel does not seem to be well-suited for guests with specific accessibility needs.
At Elo Hotels Express, pet-friendly policies are a highlight, providing a welcoming atmosphere for guests traveling with their furry companions. Patrons have noted the ease with which their pets, including multiple small dogs, were accepted without any issues and some even mentioned the absence of additional charges for bringing pets along. Despite the lack of specific pet amenities, guests often remarked that their pets felt very comfortable and well-received during their stay. While dog-friendly services are not frequently highlighted in the reviews, the overall sense is that pets are treated with warmth and care, contributing to a pleasant experience for pet owners.
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Location
Breakfast
Several guests reported that the breakfast, when it was provided, consisted of stale or old products, some of which appeared to be leftovers from previous days. Additionally, the variety and quality of food were frequently criticized with mentions of cold or dried bread, hard and tasteless snacks and watery drinks. Cleanliness and hygiene at the breakfast area were also a concern with accounts of crumbs, ants and poor replenishment of items.
Despite these issues, a minority of reviews did indicate that the breakfast was good or even excellent, praising the taste and warmth of certain items like cheese bread. However, these positive reviews are outweighed by the predominance of reports detailing a poor breakfast experience.
For travelers considering Elo Hotels Express, it's important to manage expectations regarding breakfast, as many guests have found the offerings disappointing and not in line with promotional promises.
Rooms
However, the hotel faces significant challenges with maintenance and cleanliness. Many guests have noted that the furniture is old and dusty with some pieces even falling apart. Rooms often have a musty odor and the lighting tends to be inadequate with indirect or yellow light, contributing to a darker atmosphere. Issues such as malfunctioning air conditioners, clogged sinks and broken fixtures are common complaints.
Cleanliness is a recurring problem with numerous reports of dirty rooms, bathrooms and even bed linens. Guests have found hair, ants and dust in their rooms and bathrooms often need urgent cleaning and renovation. There are reports of poor room service and unprofessional staff, which exacerbates the maintenance issues.
While some rooms are clean and comfortable, inconsistencies in cleanliness and upkeep are frequent. The hotel has significant potential but requires substantial improvements in its facilities and service standards to meet its guests' expectations reliably.
Beds
However, many reviews pointed out significant issues with the beds. Hard mattresses, noisy and creaky frames and outdated, uncomfortable beds were frequent complaints. Old, yellowed and poorly washed linens also detracted from the experience. Some guests even found their sheets and blankets to be insufficient in size or in poor condition with some reporting seeing ants or mouse droppings.
Overall, while there are pockets of positive feedback concerning comfort and cleanliness, a substantial portion of guests expressed dissatisfaction with the quality and state of the beds at Elo Hotels Express, signaling an urgent need for upgrade and better maintenance.
Cleanliness
The overall maintenance of the hotel is evidently poor with guests citing issues like wet bathroom floors, broken shower glass and grime-covered surfaces. Common areas, including corridors, are described as dusty, teeming with cigarette smells and poorly ventilated. The hotel struggles with upkeep in general, as described by descriptions of the old facilities, worn-out mattresses and rusted bathroom fixtures.
On the positive side, there were occasional mentions of clean bedding and satisfactory cleaning staff efforts, but these instances seem overshadowed by prevalent negative experiences. The hotel clearly needs a comprehensive overhaul of its cleaning protocols and maintenance to meet general hospitality standards.
Staff
However, some reviews point out inconsistencies in customer service. Instances of unprofessional behavior and lack of empathy were reported, especially among certain receptionists. Criticisms included rudeness, unpreparedness and a defensive attitude from staff members, leading to negative experiences for some guests. Despite these issues, the overall feedback leans towards a positive interaction with the hotel's team, reflecting a predominantly friendly and helpful staff dedicated to guest satisfaction.
Wi-Fi
Gym
Pool
Parking
Several reviews refer to the parking as being outsourced and not included in the room price. Guests often find themselves paying separately with fees ranging from 30 to 50 reais per day. Many travelers find this additional charge exorbitant and feel it should be included in the accommodation cost. The lack of valet service adds to the inconvenience and the garage's poor condition and safety concerns further frustrate guests.
A few positive notes mention parking is available and accessible, but these comments are rare among the numerous criticisms. Overall, the parking situation at Elo Hotels Express is a significant point of contention for guests, detracting from their stay experience.
Family
4 Star
However, some guests have raised concerns about the hotel’s four-star rating. A number of reviews suggest that the hotel lacks certain luxury features typically expected in a four-star establishment. There seems to be a consensus that the hotel's facilities do not align with the four-star classification and some reviews suggest that a reclassification might be appropriate. Despite this, the hotel still manages to deliver a satisfactory experience for those who emphasize cost-effectiveness over luxury.
Accessible
Dog Friendly
Yes, Elo Hotels Express has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Elo Hotels Express.
Yes, Elo Hotels Express welcomes dogs.
Yes, parking facilities are available at Elo Hotels Express.
Yes, Elo Hotels Express has a gym.
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