Marrakech, 18 Avenue Hassan II31.630419,-8.015088(Show on Map)
6.9
Rated
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout datesSun, 18 Oct - Mon, 19 Oct18 Oct - 19 Oct
1 Room2 Guests
Info
Summary of reviews
Summarized by AI
Hotel Safia in Marrakesh enjoys an excellent reputation for its prime location, which guests frequently praise for its proximity to major transportation hubs, making it convenient for travelers. The vibrant yet tranquil neighborhood of Gueliz, filled with restaurants, shops and modern amenities, enhances the hotel’s appeal. Its easy access to key sites such as Jemaa El-Fnaa square and the Medina makes it ideal for tourists eager to explore the cultural heart of the city.
The hotel’s breakfast, while simple, is often described as generous and hearty, complemented by the pleasant atmosphere of the breakfast terrace. Traditional offerings exceed expectations, although some guests express a desire for greater variety. Dinner options, unfortunately, are limited with many guests suggesting the addition of more meal choices. The breakfast service, however, consistently receives praise for its quality and the professionalism of the servers.
Guests are appreciative of the spacious and clean rooms, which offer beautiful views and effective air conditioning. The bright decor and attentiveness of room service contribute positively, though there are occasional complaints about noise from the street and a lack of basic amenities like fridges and safety deposits. Cleanliness is a standout feature with the housekeeping staff receiving commendations for their diligent and efficient service.
The staff at Hotel Safia are a significant highlight, often praised for their friendliness, professionalism and attentiveness. They are noted for their willingness to assist with any queries and their ability to communicate effectively in English. Specific members, including Isaam, Mohamed, Hicham, Mustafa, Kaaltd and Mr. Yassine, have been singled out for their exceptional service.
WiFi connectivity at Hotel Safia is reliable in public areas but inconsistent in individual rooms with several guests noting weak or non-existent signals. The pool is a charming and relaxing space, though some find it too small and occasionally too cold.
The hotel is particularly family-friendly, offering a warm environment and big rooms suitable for family gatherings. The safe and secure surroundings, along with staff members like Ali who are friendly towards children, make it ideal for a family vacation.
Hotel Safia's beds are another frequently praised aspect, described as clean, comfortable and conducive to a good night’s sleep. Despite minor criticisms, most guests find the bedding to be of high quality and very comfortable.
As a three-star accommodation, Hotel Safia is recognized for its affordability and value for money. While some amenities might be outdated or missing, overall, it provides a clean and comfortable stay that meets basic needs without luxury expectations. Business travelers also find it suitable due to its convenient location and appropriate facilities for short to medium-length business stays.
In summary, Hotel Safia offers a pleasant stay with excellent staff service, clean and comfortable accommodations and an ideal location, making it a favored choice among travelers visiting Marrakesh.
Categories
3 Star
AI-generatedLocated in Marrakesh, Hotel Safia provides practical accommodation with essential amenities. Its location offers easy access to local attractions and transportation.
Family
Pool
Indoor Pool
Free Wi-Fi
Business
Indoor Pool
Golf
Cheap
Check-in - Check-out
Check In:
14:00 - 00:00
Check Out:
10:00 - 12:00
Facilities
Restaurant
Pets allowed
Room service
Meeting/banquet facilities
Bar
24-hour front desk
Golf course (within 3 km)
Terrace
Non-smoking rooms
Airport shuttle
Laundry
Dry cleaning
Family rooms
Breakfast in the room
Ironing service
Internet services
Lift
Express check-in/check-out
Solarium
Safety deposit box
Currency exchange
Soundproof rooms
Car hire
Tour desk
Heating
Fax/photocopying
Luggage storage
WiFi
Indoor pool
Free WiFi
Non-smoking throughout
Air conditioning
Designated smoking area
Snack bar
Sun terrace
Indoor pool (all year)
Concierge service
Private check-in/check-out
Shuttle service (additional charge)
Special diet menus (on request)
Airport shuttle (additional charge)
Shared lounge/TV area
Evening entertainment
Daily housekeeping
Board games/puzzles
Kid-friendly buffet
Plunge pool
Pool bar
Wine/champagne
Fruits
Airport pick up
Airport drop off
Coffee house on site
Sun loungers or beach chairs
Sun umbrellas
Outdoor furniture
Shuttle service
Themed dinner nights
Happy hour
Tour or class about local culture
Live sport events (broadcast)
24-hour security
Key access
Key card access
Smoke alarms
CCTV in common areas
CCTV outside property
Fire extinguishers
Swimming pool
Food can be delivered to guest accommodation
Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Cashless payment available
Invoice provided
Room Types
Superior Single RoomThe single room provides air conditioning, a wardrobe, as well as a private bathroom featuring a bath and a hairdryer. This single room features a tiled floor, heating, a flat-screen TV and city views. The unit offers 1 bed.
Double or Twin RoomFeaturing free toiletries, this twin/double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned twin/double room features a flat-screen TV, a wardrobe, a tiled floor, heating as well as city views.
Family RoomFeaturing free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned family room features a flat-screen TV, a wardrobe, a tiled floor, heating as well as city views.
Deluxe Double RoomThe spacious double room provides air conditioning, a wardrobe, as well as a private bathroom featuring a bath and a shower. The unit offers 1 bed.
Guest Reviews
6.9
Rated
Review Summaries
Summarized by AI
Location
Hotel Safia is frequently praised for its prime location in Marrakesh. Guests appreciate its close proximity to major transportation hubs, including the train station, making it especially convenient for travelers. The hotel's strategic placement along the main road allows easy access to bus stops and taxi services, facilitating visits to attractions both near and far.
The neighborhood of Gueliz is noted for its modern amenities with numerous restaurants, shops and grocery stores nearby. The location is described as ideal and perfect by many reviewers, highlighting its advantage for both short stays and extended visits. It's not far from key sites like Jemaa El-Fnaa square and the Medina, making it suitable for tourists eager to explore the cultural heart of the city.
The surrounding area is modern and vibrant yet maintains a degree of tranquility, ensuring a pleasant stay. This mix of convenience, accessibility and modern comfort makes Hotel Safia a favored choice for visitors looking to experience Marrakesh with ease and comfort.
Breakfast
At Hotel Safia, breakfast experiences have been mixed, yet there are several highlights worth mentioning. Guests frequently describe the breakfast as generous and hearty, often provided with warm and delicious items that make for a delightful start to the day. The morning meal, although simple, is complemented by the pleasant atmosphere of the breakfast terrace, contributing to a comfortably quiet dining experience.
Many reviews commend the breakfast for being ample and tasty with traditional offerings that surpass expectations. The breakfast spread, while sometimes lacking in variety, has been praised for its excellence and completeness, often featuring quality items like fresh pastries and tea. Guests also noted the professionalism and pleasant demeanor of the breakfast servers, adding to the positive dining experience.
However, a recurring theme in the reviews is the call for greater diversity in the breakfast menu. Guests expressed a desire for more variety, including the presence of fruit juices, different types of milk and perhaps a wider selection of pastries and fresh fruits. Some reviews noted the repetitive nature of the breakfast offerings, served identically each day, which led to a degree of monotony for longer stays.
Despite these areas for improvement, many guests still found the breakfast satisfactory and fulfilling. The consistent quality and generous portions ensured that most guests started their day on a pleasant note. With some minor adjustments to incorporate more variety, Hotel Safia's breakfast could potentially elevate the overall guest experience even further.
Dinner
Hotel Safia has received positive remarks for its breakfast offerings with guests noting good variety, satisfying quality and great service. Special accolades go to Khalid for his exceptional catering service, ensuring breakfast runs smoothly every morning. However, it seems there are concerns regarding the availability of meals later in the day. Many guests have pointed out the lack of dinner options, expressing a desire for the hotel to offer dinner or at least provide more alternatives for lunch and dinner. While the breakfast service scores well, the absence of dinner facilities is a notable gap. Despite these shortcomings, the dining room team has been praised for their excellence, helping to create a pleasant breakfast experience. For those looking for evening dining, nearby restaurants may be a necessary alternative, but the hotel may want to address these limitations to enhance the overall guest experience.
Rooms
Hotel Safia's rooms have a mix of positive and negative attributes, as reflected in various guest reviews. The rooms are frequently praised for being spacious and clean with many guests commenting on their comfort and the beautiful views they offer, notably some overlooking the opera theater. The decor is often described as bright and inviting and the air conditioning was noted as effective.
However, the hotel faces some consistency issues. Noise complaints are a recurrent theme, particularly for rooms facing the street, attributed to poor soundproofing. There are also mentions of rooms lacking basic amenities such as fridges, safety deposits and adequate power outlets. Some guests found the rooms to be outdated and in need of renovations, particularly the bathrooms and some installations which exhibited wear and tear. A few reviews also highlighted that the rooms did not always align with the descriptions or images provided, leading to some dissatisfaction.
Overall, while guests appreciate the spaciousness and cleanliness of the rooms, as well as the attentive room service, the noise levels and occasional lack of amenities might be areas for improvement.
Beds
Hotel Safia's beds receive high praise from guests with keywords like clean, comfortable, cozy and good quality being recurrent in reviews. The bedding and sheets are often highlighted as perfect for rest, contributing to a comfortable stay. Guests frequently describe the beds as very comfortable, large and even huge in some cases with mentions of bouncy and soft mattresses adding to the overall comfort. This seems to resonate across numerous reviews, indicating a consistent experience.
There are, however, a few mentions of less favorable aspects. Some guests note that the bedding could be softer with a few finding the mattress moderately comfortable or outright uncomfortable. There’s also criticism regarding the practical layout of the beds, such as being far from bedside tables and instances where the bed setup involved two single beds pushed together. Nevertheless, these points are relatively few compared to the overwhelmingly positive feedback about the bedding's comfort and quality.
Overall, Hotel Safia appears to deliver a largely satisfying experience for those prioritizing a good night’s sleep. The comfortable and clean beds stand out as a particular highlight, ensuring that guests enjoy their rest during their stay.
Cleanliness
Hotel Safia has earned a reputation for its exceptional cleanliness, often highlighted by guests as a key feature. The hotel itself, along with the rooms, is frequently described as very clean, neat and tidy. Many reviewers appreciated that rooms were cleaned daily with fresh bath towels and bed sheets regularly replaced.
Guests consistently noted the immaculate cleanliness throughout the establishment, including the reception area and the bedrooms. The hotel’s overall hygiene was praised, contributing to a comfortable and welcoming environment. Reviewers often commented on clean bathrooms and the absence of mold, adding to the impression of diligent housekeeping.
The staff at Hotel Safia are recognized for their efficient cleaning services, maintaining a high standard of cleanliness with thorough daily housekeeping. Cleaners received positive remarks for their good job and the daily upkeep did not go unnoticed by guests.
Despite a few isolated mentions of less-than-ideal cleanliness in certain areas such as decorative elements and breakfast cutlery, the overwhelmingly positive feedback about the hotel's cleanliness underscores its commitment to a pristine stay for its guests. Overall, Hotel Safia's dedication to cleanliness and hygiene leaves a lasting impression on its visitors.
Staff
Hotel Safia boasts a remarkable team of staff, consistently praised for their friendliness and professionalism. Guests have lauded the helpfulness and attentiveness of the staff, highlighting their willingness to address any queries or concerns efficiently. The reception team, in particular, receives commendations for their warm welcome and expertise in managing guest needs, such as arranging early morning taxis and providing local city knowledge.
Several staff members, including Isaam, Mohamed, Hicham, Mustafa, Kaaltd and Mr. Yassine, were singled out for their exceptional service and personal touch. The bellboys and cleaning staff are noted for their courteous and accommodating nature, contributing to the overall positive atmosphere of the hotel.
Many guests were impressed by the staff's ability to communicate effectively in English, enhancing their stay further. The staff's constant availability and responsiveness to requests have been highlighted as key strengths, ensuring that every visitor feels valued and well-cared for.
The overall kindness, warmth and efficiency of Hotel Safia's staff shine through in the reviews, making them a significant asset to the establishment and a primary reason for its high regard among guests.
Wi-Fi
Hotel Safia offers WiFi with mixed experiences for its guests. In public areas, the WiFi is generally good, providing a stable and reliable connection. Some guests enjoyed a very good internet connection throughout their stay, praising the excellent service in these communal spaces. However, the experience is notably different in the rooms. Reviews point out that WiFi availability is inconsistent and, in many instances, weak or completely absent. Room 310, in particular, was noted for having bad reception. Several guests highlighted that the WiFi quality is unstable and the wireless network was underwhelming. Although there were a few mentions of the WiFi working very well, the overall sentiment leans towards dissatisfaction with many expressing frustrations over weak signals and the inability to connect. Improvements in the WiFi service, especially in individual rooms, could significantly enhance the guest experience.
Pool
Hotel Safia's pool has garnered a mix of reactions from its guests. The pool is often described as cozy, nicely located and suitable in size for a relaxing and chill experience. Many guests appreciate the pool area, noting it as a very pleasant and beautiful space that contributes positively to the overall ambiance of the hotel, particularly with its proximity to the beautiful lobby.
However, there are also a number of guests who find the pool to be too small with some expressing disappointment that its size is misleading based on photos. The pool is also noted to be unheated and occasionally freezing cold, which detracts from its usability. Its placement in the middle of the dining area and visible from the reception is mentioned, which may not appeal to all guests.
Overall, while the pool adds a certain charm and relaxation aspect to Hotel Safia, its small size and temperature issues are points of contention for some visitors.
Family
Hotel Safia emerges as an excellent vacation spot for families, offering a warm, welcoming environment that's ideal for a family stay. This kid-friendly hotel is well-located for family vacations and offers many family amenities, including big rooms suitable for family gatherings. The safe and secure environment ensures peace of mind for parents, making it a great hotel for children.
Ali, a staff member noted in reviews, stands out for his friendliness towards children, reflecting the overall helpful and collaborative attitude of the hotel’s staff. The pleasant family atmosphere is complemented by lovely sights of families enjoying the pool together, a testament to the family-centric nature of the hotel.
While some reviews mentioned a lack of safes and irons, the overall family-friendliness and comfort have been praised consistently. With installations tailored for families and a location close to the park, Hotel Safia stands as a perfect, budget-friendly choice for a family vacation.
3 Star
Hotel Safia is an affordable and value-for-money three-star accommodation option. Visitors appreciate its simplicity and beauty with rooms described as beautiful and cozy. The hotel offers a traditional breakfast that surpasses expectations. Cleanliness is highlighted, though some amenities typically found in a three-star hotel are missing and an outdated service list might lead to confusion about the availability of certain facilities such as the bar. Despite these minor issues, the hotel delivers great value, making it an excellent choice for those on a budget. Guests frequently return, emphasizing the overall satisfactory and cost-effective experience that Hotel Safia provides without expecting a luxurious stay.
Business
Hotel Safia proves to be an excellent choice for business travelers, offering a range of facilities and services tailored to their needs. Located ideally for business purposes, the hotel features various conference and presentation areas, making it convenient for professional gatherings. It stands out as a business-friendly establishment, ideal for short to medium-length business stays, typically one to three nights. Guests have consistently highlighted its convenience and suitability for corporate trips, praising the superb location and amenities that cater specifically to business travelers. The hotel provides everything needed for a seamless and productive business stay, consistently earning high marks from its professional clientele.
Indoor Pool
Hotel Safia's indoor pool receives mixed feedback from its guests. Many appreciate the pleasant ambiance and the spacious surroundings of the pool area. Some guests describe the pool as nice and amazing, highlighting a positive impression. However, there are several points of critique as well. The pool is noted to be quite small and not heated with some guests even commenting on it being freezing. Additionally, its location facing the entrance to the hotel is mentioned as less than ideal. Overall, while some find the indoor pool enjoyable, others see room for improvement, particularly in terms of size and temperature.
FAQ
Yes, Hotel Safia has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Hotel Safia.
No, Hotel Safia doesn't allow dogs.
No, parking facilities aren't available at Hotel Safia.
