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Le Caspien Boutique Hotel

Marrakech , 12, Rue Loubnane Gueliz (Show on Map)

7.9

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsLe Caspien Boutique Hotel in Marrakech enjoys an enviable location in the heart of Gueliz, making it an excellent base for exploring the city. Guests appreciate the hotel's proximity to attractions like Majorelle Gardens, Yves St. Laurent Museum and the Medina, coupled with easy access to public transportation. The quiet and cozy surrounding neighborhood further enhances its appeal.

Guests highly regard the breakfast offerings, noting the hearty, generous and delicious spread, which includes both traditional and local items. The breakfast service is praised for its professionalism and friendliness, although some suggest more variety and a buffet-style setup for extended stays.

The hotel's restaurant has earned high praise for its delectable dining options. The cozy, intimate atmosphere, paired with exceptional food quality, particularly the chicken tajine, offers a memorable dining experience. The restaurant's beautiful decor, poolside location and attentive staff further amplify the dining experience, making it a favorite among guests.

Rooms at the hotel receive mixed reviews; however, many guests mention the clean and comfortable accommodations that feature amenities like balconies, irons and hair dryers. While some rooms may be small or have older decor, the overall cleanliness and value for money remain strong points.

Cleanliness throughout the hotel is frequently noted as a high standard. Guests appreciate the spotless rooms and well-maintained public areas. While there are occasional mentions of cleanliness issues, the majority of reviews reflect a clean and pleasant environment, supported by the diligent housekeeping staff.

The hotel's staff consistently receives laudatory remarks for their friendliness, efficiency and exceptional service. Guests feel warmly welcomed by the team with special mention of the receptionists and dining staff who contribute to a homely and comfortable stay.

However, the WiFi is an area that needs significant improvement. Guests commonly report poor connectivity in their rooms, though the signal is somewhat better in common areas.

The pool, while clean and well-maintained, receives mixed feedback due to its small size, limited accessibility and short operating hours. Despite these limitations, it provides a pleasant ambiance for dining and a refreshing escape from the heat.

Comfortable beds at the hotel are frequently praised with guests noting the cozy and spacious nature of the bedding. Although a few guests found the beds too hard or wobbly, the overall sentiment is positive, ensuring a restful experience.

Overall, Le Caspien Boutique Hotel offers a satisfying and value-for-money experience, consistent with its 3-star rating. With its prime location, charming Riad style and attentive staff, it provides a comfortable and convenient stay for visitors to Marrakech.
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3-Star Hotel

This boutique hotel offers a comfortable stay with its well-appointed rooms and convenient location in Gueliz, Marrakech. Its boutique nature ensures a personalized experience.

Hotel for Honeymoon

Family Friendly Hotel

Hotel with Swimming Pool

Outdoor Pool

Hotel with Outdoor Pool

Room Types

Standard Room This twin/double room has air conditioning.

Junior Suite with Balcony This air-conditioned suite includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with pool views.

About Le Caspien Boutique Hotel

License: 40000HT0541

Guest Reviews

7.9

Good

Location

Le Caspien Boutique Hotel in Marrakech boasts a prime location that has garnered extensive praise from its guests. Situated in the heart of Gueliz, this hotel is ideally positioned for those wishing to explore Marrakech with ease. Its central location places it within walking distance of numerous attractions, restaurants, shops and coffee shops, making it incredibly convenient for both sightseers and shoppers alike. Guests appreciate its proximity to notable landmarks such as the Majorelle Gardens and the Yves St. Laurent Museum, as well as its easy access to the old city, the Medina and the airport. The surrounding neighborhood is described as quiet and cozy, offering a peaceful retreat from the bustling city while still being close to all amenities. Additionally, the area’s accessibility by public transport, including buses and the train station, further enhances its appeal. This well-located hotel not only provides excellent connectivity but also assures a comfortable stay with its clean, quiet rooms and friendly staff, making it a highly recommended choice for visitors to Marrakech.

Breakfast

At Le Caspien Boutique Hotel, the breakfast experience is generally well-regarded by guests. Descriptions mostly highlight the hearty, generous and plentiful breakfast offerings. Guests appreciate the delicious and well-presented meals that start their day, often mentioning the variety and quality of the food provided. Traditional and local breakfast items are also noted, along with the option for freshly made eggs, which adds a pleasant touch to the meal.

The breakfast service receives high praise for its professionalism and friendliness with staff members often commended for their cooperative and attentive nature. Reviews frequently mention the breakfast as being well-tailored, catering to different tastes with ample portions that leave guests satisfied.

However, some guests felt the breakfast could benefit from more variety and noted it was repetitive over extended stays. Suggestions for more equipment in the breakfast area and a preference for a buffet-style service were also mentioned. Despite these minor notes, the overall impression of the breakfast at Le Caspien Boutique Hotel remains positive with numerous guests acknowledging the effort put into making their mornings enjoyable.

Dinner

Le Caspien Boutique Hotel's dining options receive high praise from its guests, who consistently highlight the delectable and appetizing food served at the hotel's restaurant. The dining area is described as cosy and intimate, providing a romantic setting that enhances the overall experience. Guests specifically commend the delicious and excellent quality of the food with special mentions of the chicken tajine and a menu that is both diverse and well-curated.

The restaurant is viewed not only as a place for a pleasant meal but as a top-notch dining establishment. Patrons also appreciate the beautiful decor and the wonderful atmosphere, which make it a great value for money option. The restaurant's placement by the pool adds an interesting and enjoyable touch to the dining experience.

The staff garners compliments for their excellent service, contributing to a warm and inviting dining environment. Additionally, the presence of a full bar with a good wine list and cocktails further enhances the dining experience.

The hotel restaurant is described as one not to be missed with guests often returning for both lunch and dinner due to the consistently fantastic food and overall excellent meal preparation. However, one cautionary note is mentioned about the salads from the downstairs restaurant.

Overall, the dining experience at Le Caspien Boutique Hotel stands out, promising an exceptional and memorable experience for its guests.

Rooms

Le Caspien Boutique Hotel's rooms receive mixed feedback, but guests generally highlight several positive aspects. Many reviewers appreciated clean and comfortable rooms with amenities such as balconies, irons and hair dryers, contributing to an overall pleasant stay. Some rooms were described as spacious, quiet and well-equipped. Cleanliness is a frequently noted strength with daily housekeeping ensuring tidy and fresh environments.

However, numerous guests mentioned areas for improvement. Some rooms are small and better suited for short stays or solo travelers. Noise from nearby bars and clubs can be a concern, affecting the tranquil experience for some visitors. There are also mentions of older, worn-out decor with issues like rusty bathroom faucets and dusty areas in some rooms. The air conditioning can be loud and several guests found the rooms to be poorly lit.

Despite these drawbacks, many guests found the hotel a good value for money, appreciating the attentive service and the overall character of the hotel. With some renovation and updates, the hotel could significantly enhance the guest experience.

Beds

Le Caspien Boutique Hotel boasts a reputation for comfortable sleeping arrangements, receiving consistent praise from guests. The bedding is commonly described as good with many reviews emphasizing that the beds are comfortable, some even highlighting them as very comfortable, super comfortable or excellent. Guests appreciated the large and spacious nature of the beds with some noting the ample supply of pillows provided. The rooms themselves are described as comfy and spacious, contributing to a pleasant stay. However, a few guests did mention that the beds could be a bit hard or wobbly with one remark about bed quality being similar to sleeping on a rock. Despite these occasional comments, the overarching sentiment is that the hotel provides a cozy and restful experience, making it a reliable choice for travelers seeking comfort.

Cleanliness

Le Caspien Boutique Hotel stands out with its high standards of cleanliness, as frequently noted by guests. Most reviews highlight the hotel's cleanliness as an appreciated quality with guests often describing the rooms as very clean, spotless and well-maintained. Public areas also received positive comments regarding their cleanliness.

The rooms are noted for being cleaned daily and guests appreciate this regular upkeep. The hotel also provides well-equipped rooms, featuring amenities such as mini fridges and shower gels, making the stay comfortable and convenient.

While the majority of reviews are positive, a few guests pointed out areas for improvement. Some mentioned that the cleanliness could be improved, citing issues like dusty environments or dirty carpets. Occasionally, guests found smelly towels or noted that rooms were not cleaned as thoroughly as they expected. Despite these occasional lapses, the overall impression is that of a clean and comfortable hotel.

The cleaning staff is often praised for their efforts with many guests acknowledging the hard work and dedication to maintaining high standards of cleanliness. In conclusion, while there are minor areas that could benefit from more thorough attention, the general consensus from the reviews is that Le Caspien Boutique Hotel provides a clean and pleasant environment for its guests.

Staff

The staff at Le Caspien Boutique Hotel has garnered widespread acclaim for their exceptional service and professionalism. Guests consistently highlight the friendly and welcoming nature of the entire team, describing the staff as kind, smiling and always ready to help. The hotel's receptionists, particularly Ilyas, Oumaima, Younès and Abdul Azim, receive special mention for their politeness, efficiency and warm welcomes.

Visitors appreciate the personalized attention and responsiveness of the management and staff with many noting that nothing is too much trouble for them. The team is praised not only for their involvement and attentiveness but also for treating guests like family, creating a homely and comfortable environment.

Restaurant service, led by Daoud and Imen, is commended for being consistently friendly and attentive. Many guests also acknowledge the professionalism and courteous demeanor of the chefs and waiters, enhancing the dining experience.

Overall, the staff at Le Caspien Boutique Hotel is described as top-notch, combining friendliness with efficiency. Their kind, caring and prompt service ensures that guests feel welcomed and well-cared-for throughout their stay, truly making them feel at home.

Wi-Fi

When reviewing 'Le Caspien Boutique Hotel,' it's clear that the WiFi experience leaves much to be desired. Guests frequently encountered significant connectivity issues with many noting that the WiFi either failed to work entirely or was very weak in their rooms. Reports of spotty, slow and erratic internet abound, especially in rooms on higher floors like the second and fifth. Many reviewers mentioned that the WiFi signal did not reach the rooms effectively and that it was virtually non-existent in the bedrooms.

Despite these issues, some guests found that there was decent WiFi coverage in the hotel's common areas, suggesting that those needing a stable connection might fare better outside their rooms. Overall, the hotel would benefit from a significant upgrade to its WiFi infrastructure to meet guests' expectations and ensure a more reliable internet experience throughout the property.

Pool

Le Caspien Boutique Hotel features a swimming pool that, while appreciated by guests as a refreshing escape from the heat, has received mixed feedback. The pool is often described as small and limited in space, situated inconveniently next to the restaurant, which impacts its accessibility and usability, especially if one is seeking a more secluded swimming experience. The pool's limited hours, not being open in the evening, further restrict its use. Additionally with a lack of sufficient sunbeds and a small indoor area, it appears more suited for aesthetic appeal and brief respite rather than extended swimming sessions. Nonetheless, its clean and well-maintained nature, along with the pleasant ambiance it provides for dining, makes it a valued feature for many visitors.

3 Star

Le Caspien Boutique Hotel offers a solid experience consistent with its 3-star rating. Guests often highlight it as a great value for money option, especially considering its prime location in the new city, close to all amenities in the hyper-center of Gueliz. The hotel boasts a charming Riad style and guests frequently commend the kind and helpful staff. Despite being described as an old three-star hotel, the comfort throughout the stay meets expectations for its rating. Several reviews suggest that based on the services provided, the property might even merit a 4-star rating, which speaks volumes about the quality guests can anticipate.

Yes, Le Caspien Boutique Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Le Caspien Boutique Hotel.

No, Le Caspien Boutique Hotel doesn't allow dogs.

No, parking facilities aren't available at Le Caspien Boutique Hotel.

No, Le Caspien Boutique Hotel doesn't have a gym.

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