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Summary of reviewsRiad Flam & Spa, situated in the heart of the Medina, offers a perfect balance of tranquility and accessibility, making it an ideal spot for exploring Marrakech. The beautiful, lit alley in which it is nestled provides quiet respite while being walking distance to major attractions like Bahia Palace, Jemaa el-Fna square and the local souks. The establishment itself is furnished with a stunning blend of traditional Moroccan décor and modern comforts, creating an inviting atmosphere for guests.
The breakfast at Riad Flam & Spa is a standout feature, often described as excellent and delicious. With a rich assortment of Moroccan specialties such as crepes, light cakes and fresh orange juice, the breakfast experience is highly praised for its quality and presentation. While guests note a desire for more variety, the overall satisfaction remains high due to the generous portions and the ability to enjoy meals in the room or on the terrace.
Dinner at the riad also receives high accolades, particularly for traditional Moroccan dishes like chicken tagine. Though the prices might be higher compared to local venues, the exceptional quality and flavorful meals make dining there worthwhile. With the convenience of serving wine and the added pleasure of a communal and welcoming dining setting, the dinner experience is highly recommended.
Guests are consistently impressed by the rooms at Riad Flam & Spa, which are noted for their cleanliness, spaciousness and beautiful decoration. The rooms offer modern amenities like walk-in rain showers and ambient lighting while maintaining traditional Moroccan charm. Although there are occasional mentions of minor wear and smaller rooms, the overall guest experience is enhanced by the stylish décor and the accommodating staff.
Cleanliness is a hallmark of Riad Flam & Spa with guests frequently praising the well-maintained and spotless conditions throughout the property. This meticulous attention to cleanliness extends to the common areas and the serene courtyard, contributing to a calm and inviting atmosphere.
The staff at Riad Flam & Spa are highly commended for their friendliness, warmth and attentiveness. Many guests specifically mention individuals like Issam, Ibrahim, Saad and Mr. Hussein, who go above and beyond to ensure a comfortable stay. The team’s proactive approach to guest satisfaction significantly enhances the overall ambiance, making each visit uniquely pleasant and memorable.
The riad offers free Wi-Fi, which performs well in common areas but can be inconsistent in individual rooms, becoming weaker or non-existent in the evenings. While this aspect could use some improvement, it is generally adequate for most guests when accessed in the garden or common areas.
The spa at Riad Flam & Spa is a notable highlight, offering exceptional services including hammams and massages. Guests frequently rave about the quality of these treatments, describing the atmosphere as serene and chill—in stark contrast to the bustling medina outside. The spa services, coupled with amenities like the rooftop terrace and jacuzzi, provide a perfect retreat for relaxation.
The pool area, though mainly decorative and smaller in size, offers refreshing spots like a small courtyard pool and rooftop plunge pools. The heated jacuzzi on the terrace is particularly appreciated, contributing to the relaxing and peaceful environment.
Riad Flam & Spa is a perfect destination for couples and honeymooners, offering a serene oasis with thoughtful touches that enhance the romantic ambiance. The boutique nature of the riad with its ornate cedar and marble décor, adds to the luxury and authenticity of the experience, making it a small paradise within Marrakech.
Overall, Riad Flam & Spa exudes luxury and charm from the moment one steps inside. The exceptional staff, beautiful decor, outstanding dining experiences and serene spa services all contribute to making stays at this riad unforgettable. Show more
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Categories
Dog Friendly Riad
This riad is mentioned to be pet-friendly. It offers a cozy atmosphere and spa services, providing a relaxing stay for guests and a welcoming environment for their dogs.
Small Riad
Riad Flam & Spa is celebrated for its beautiful architecture, serene atmosphere, and excellent spa facilities. The riad's central location provides easy access to Marrakech's attractions, while its intimate setting offers a peaceful escape.
Boutique-style Riad
Luxury Riad
Riad for Honeymoon
Riad with Spa
Romantic Riad
Riad with Swimming Pool
Indoor Pool Outdoor Pool
4-Star Riad
Riad with Outdoor Pool
Riad with Indoor Pool
Room Types
Suite DeluxeThe air-conditioned rooms have under-floor heating, an LCD TV and a minibar. They also feature free organic toiletries, bath and shower in the en suite bathroom.
Extras in the suite include a Moroccan-style seating area.
Standard Double RoomLocated on the first floor and with a patio view, the rooms have under-floor heating and air conditioning. They also feature free organic toiletries and a shower in the en suite bathroom.
Suite PrivilègeWith direct access to the terrace, the air-conditioned rooms have under-floor heating and an LCD TV. They also feature free organic toiletries and a spacious walk-in shower in the en suite bathroom.
Deluxe Double RoomLocated on the first floor, the rooms have under-floor heating, a lounge area and air conditioning. They also feature free organic toiletries and a shower in the en suite bathroom.
Deluxe Double RoomThe spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a minibar, executive lounge access as well as pool views. The unit has 1 bed.
Deluxe Double RoomThe spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, executive lounge access as well as pool views. The unit has 1 bed.
About Riad Flam & Spa
License: 40000MH1092
Guest Reviews
9.0
Excellent
Location
Riad Flam & Spa boasts an exceptional location within the heart of the Medina, making it an ideal spot for exploring Marrakech. Nestled in a quiet and beautifully lit alley, it offers the perfect balance of tranquility and accessibility to the bustling city life. Guests appreciate its proximity to major tourist attractions like the Bahia Palace, Jemaa el-Fna square and local souks, all within a walkable distance of about 10 minutes. The strategic positioning also ensures easy access to taxis and other transportation options.
Despite being centrally located, the riad maintains a serene and peaceful atmosphere, shielding guests from the city's lively noise. This blend of centrality and quiet makes it a preferred choice for visitors wishing to immerse themselves in the culture without compromising on relaxation. The beautifully furnished establishment also features authentic, clean and stylish rooms, enhancing the overall experience. With friendly and accommodating staff, Riad Flam & Spa stands out as a superb stay for anyone looking to explore the vibrant city of Marrakech.
Breakfast
Riad Flam & Spa offers an impressive breakfast experience that has garnered numerous positive mentions from guests. The breakfast is often described as excellent, delicious and fulfilling, featuring a rich assortment of Moroccan specialties, including crepes, light cakes and fresh orange juice that is particularly praised. Guests appreciate both the variety and the quality with daily offerings of traditional Moroccan foods and freshly cooked products beautifully presented.
The breakfast service is noted for its generous portions with many reviews highlighting the abundant and plentiful nature of the meal, which is available either in the room or on the terrace. Gluten-free options, although sometimes described as dry, are also made available, reflecting the hotel's effort to accommodate different dietary needs.
Despite the overwhelmingly positive feedback, some guests noted a desire for more variety, as the breakfast can be somewhat repetitive with a focus mainly on breads and limited salty options. Even so, the superb quality of the food, the exceptional service and the relaxed, communal dining setting in the courtyard add to a thoroughly enjoyable breakfast experience at Riad Flam & Spa.
Dinner
At Riad Flam & Spa, guests are treated to an exceptional dining experience encompassing both traditional Moroccan dishes and fulfilling meals that leave a lasting impression. The breakfasts and dinners consistently receive high praise for their superb quality and delicious flavors. Many reviews highlight the extraordinary taste of the meals with particular commendation for the chicken tagine, which is described as the best meal some guests had in the city.
Dinner at the riad is often noted to be especially enjoyable if planned in advance. While some find the prices higher compared to other local options, the delicious and high-quality offerings, including a variety of Moroccan dishes such as tajine and soup, make it a worthwhile experience. The meals are plentiful, satisfying and embody the rich flavors of Moroccan cuisine.
Whether it's the first meal upon arrival or a pre-ordered evening feast, dinners are consistently described as fantastic, superb and very delicious. The riad also offers the convenience of serving wine with meals, adding to the overall dining pleasure. For those seeking a taste of traditional Moroccan culinary delights within a comfortable and welcoming setting, the dining at Riad Flam & Spa comes highly recommended.
Rooms
Riad Flam & Spa offers a blend of traditional Moroccan charm and modern comfort, particularly evident in its elegant rooms. Guests consistently praise the rooms for being clean, spacious and beautifully decorated. Many highlight the cozy and inviting atmosphere with some rooms featuring wood of cedar and intricate Moroccan details. The suites, including the Deluxe and Cristal suites, are especially noted for their size and comfort, boasting amenities such as walk-in rain showers and ambient lighting. The Riad's design is often described as fantastic, enhancing the overall guest experience.
However, there are occasional mentions of smaller or less ideal rooms, though the accommodating staff promptly address any concerns by offering alternatives. Despite a few mentions of minor wear in some areas, the rooms are generally reviewed as very decent and well equipped. The peaceful and picturesque courtyard and pool area also contribute to the relaxing environment. Overall, the combination of stylish décor, cleanliness and comfort, alongside the attentive service, makes Riad Flam & Spa a highly recommended stay in the heart of the city.
Beds
At Riad Flam & Spa, guests frequently highlight the comfort of the beds with many describing them as very comfortable or even super comfy. The quality of the bedding is noted as very good, adding to the overall experience of a spacious, air-conditioned and quiet room that ensures a lot of privacy. However, some guests have mentioned that the mattresses can be on the harder side with a few finding them too firm for their liking. Despite this, the majority of reviews reflect positive experiences with excellent and comfortable beds, making for a restful stay.
Cleanliness
Riad Flam & Spa consistently impresses guests with its exceptional cleanliness, contributing significantly to their overall satisfaction. Visitors frequently highlight the well-maintained and spotless conditions throughout the property. The rooms are consistently mentioned as being very clean, tidy and comfortable, adding to a calm and inviting atmosphere. Cleanliness extends beyond the rooms with mention of clean facilities, well-kept common areas and a beautifully maintained structure.
The Riad itself is described as an immaculate and authentically beautiful space, complete with exceptional decoration and excellent cleaning services. The meticulous attention to maintaining a high standard of cleanliness was appreciated, adding to a serene and quiet environment that offers a cosy retreat from the bustling centre.
However, the reviews also note some minor drawbacks, such as an occasionally not perfect shower and a jacuzzi that did not meet cleanliness expectations. Despite these few issues, the Riad's overall commitment to cleanliness and the dedication of its friendly staff ensures a welcoming and well-kept environment that leaves a positive impression on its guests.
Staff
Riad Flam & Spa boasts an exceptional team that consistently receives rave reviews from guests for their outstanding service. The staff at this charming riad stand out for their friendliness, warmth and attentiveness, making guests feel genuinely welcomed and cared for from the moment they arrive. Descriptions of the staff include being lovely, professional and always willing to go above and beyond to ensure a comfortable stay. Many guests highlight individual team members, like Issam, Ibrahim, Saad and Mr. Hussein, for their particular attentiveness and efficiency.
Guests frequently mention the staff's readiness to fulfill every request and their proactive approach to guest satisfaction. The team is not only friendly and helpful but also highly efficient, polite and capable of handling any question or request with the utmost care. The reception staff, in particular, is praised for their exceptional service, including providing excellent restaurant recommendations and local tips.
The spa team, including the skilled therapists at the hammam and massage, also receive high marks for their professionalism and friendly demeanor. The overall ambiance of Riad Flam & Spa is significantly enhanced by its caring and dedicated staff, making each guest's experience uniquely pleasant and memorable.
In summary, the kindness, helpfulness and professionalism of the entire staff at Riad Flam & Spa are frequently highlighted as a major asset, contributing to the riad's welcoming and relaxing atmosphere. The staff's ability to make guests feel comfortable and well taken care of ensures that their stay is not only enjoyable but also unforgettable.
Wi-Fi
Riad Flam & Spa offers free Wi-Fi with strong and reliable connectivity, especially in the courtyard and common areas. While the internet works well in the upstairs suite and is generally strong during the day, the quality can be less consistent in individual rooms, sometimes becoming weak or non-existent in the evenings. The Wi-Fi struggles to maintain a stable connection for rooms with satellite channels. Overall, the Wi-Fi service could use some improvement, but it remains adequate for most guests when accessed in the garden or common areas.
Spa
Nestled in the heart of the medina, Riad Flam & Spa offers an absolutely serene retreat, perfect for unwinding after a day of exploring. The spa here is notably impressive with a variety of services that guests have raved about. The quality of the hammam and massages stands out, frequently described as top-notch and excellent. Many guests have highlighted the hammam as a must-try with some enjoying it for the first time and being thoroughly impressed. The massage services are also highly praised, considered a must and of excellent standard.
The on-location amenities, including the jacuzzi and rooftop terrace, further enhance the relaxing atmosphere of this haven. The spa treatments, including anti-stress massages, pedicures and debber hammam, are frequently noted for their quality and excellence. The atmosphere is described as amazing and chill, making it feel like a safe oasis within the bustling medina.
In addition to the remarkable spa treatments, guests also enjoyed the abundant and varied breakfast, further adding to the delightful experience. The overall service at the spa is excellent and many left with fond memories of their stay, looking forward to returning. Riad Flam & Spa truly offers an idyllic escape with its exceptional spa services and tranquil environment.
Pool
Riad Flam & Spa offers a pleasant pool experience with some unique features. While there is no pool on the roof, guests can enjoy a small, refreshing pool in the courtyard. Additionally, the hotel boasts two plunge pools, which many found to be an added bonus. The rooftop terrace, although not offering a view over Marrakesh, still stands out with its heated jacuzzi, which is particularly appreciated after a day in the souq. The rooftop jacuzzi is frequently highlighted as a wonderful amenity, adding a touch of relaxation to the overall stay. Overall, the pool area, though more decorative than functional for swimming, provides a satisfying and refreshing retreat for guests.
Outdoor Pool
Riad Flam & Spa features a small outdoor pool in the courtyard that offers a refreshing escape, though some guests found it cold. Despite its size, which is slightly larger than a jacuzzi, the rooftop pool is regarded positively. Additionally, the hot tub on the roof has been praised for providing delightful relaxation and creating a peaceful atmosphere. The rooftop terrace, equipped with day beds, a shower and a jacuzzi, adds to the overall charm, although some visitors felt that the jacuzzi was more decorative than functional.
Honeymoon
Riad Flam & Spa is highly recommended for couples, offering a perfect honeymoon destination. The setting is described as an oasis, providing a serene environment to enjoy peace and tranquility. Guests consistently praise the incredible staff for being super helpful and welcoming, ensuring a comfortable and enjoyable stay. The calm and peaceful ambiance invites relaxation and the excellent food, coupled with numerous thoughtful touches, make for an unforgettable experience. Everything about the place encourages guests to feel completely at ease.
Boutique-Style
Riad Flam & Spa is often described as a small paradise, a pearl in the heart of Marrakech. This charming and beautifully structured riad offers an authentic Moroccan style that is both quiet and calming. Decorated elegantly with ornate cedar and marble, it provides an immersive experience reminiscent of the world of a thousand and one nights. Guests have praised its beautiful decor and serene atmosphere, noting that the riad is a true palace offering an oasis of calm and security amid the lively city. Positioned in a prime location within the medina, it boasts top-notch staff and an overall soul that enhances the stay.
Luxury
Riad Flam & Spa exudes a sense of luxury from the moment one steps through its doors. Nestled in a quiet, hidden alley just steps from the bustling city center, this riad offers an oasis of calm and tranquility. Guests are instantly impressed by its beautiful structure and tastefully harmonious furnishings. The decor is stunning, creating an incredibly quiet and luxurious setting.
The staff at Riad Flam & Spa consistently receive high praise for their delightful and attentive service, complementing the luxurious experience provided by the riad itself. Each guest room, including the luxury suites, is designed to ensure maximum comfort and relaxation.
Situated in the heart of the medina, this property perfectly balances the excitement of city life with serene seclusion. Overall, everything about Riad Flam & Spa exceeds expectations, making it a top destination for those seeking a truly luxurious and peaceful retreat.
Romantic
Riad Flam & Spa is an ideal destination for couples seeking a romantic escape. This beautiful and wonderful hotel is not only clean but also exudes a serene and great atmosphere. Guests describe it as an intimate and peaceful haven of peace, where soft music and caring staff make you feel comfortable and at home. The riad's tranquil environment, bathed in light and away from the hustle and bustle of the city center, offers an oasis of tranquility. Its lovely lighting creates a relaxing and romantic atmosphere, making it a perfect retreat after a hectic day in the Medina.
Yes, Riad Flam & Spa has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.
Yes, a spa is available at Riad Flam & Spa.
Yes, Riad Flam & Spa welcomes dogs.
No, parking facilities aren't available at Riad Flam & Spa.