Marrakech, Les Portes de Laazouzia-Targa31.668263,-8.060929(Show on Map)
8.1
Very Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout datesMon, 19 Oct - Tue, 20 Oct19 Oct - 20 Oct
1 Room2 Guests
Info
Summary of reviews
Summarized by AI
Zephyr Targa Marrakech benefits from a prime location that combines the best of both worlds—proximity to Marrakech's bustling city center and a serene, tranquil setting. Nestled in a quiet area, guests appreciate the beautiful gardens and green spaces, making it a restful retreat just a short drive from the city. The location is particularly favorable for families with amenities like a playground for children.
Despite mixed reviews on the breakfast, some guests enjoy the varied buffet offerings. Others feel the quality and options leave much to be desired, indicating that the breakfast could benefit from improvements in both variety and quality.
The rooms at Zephyr Targa Marrakech also receive a mixed reception. Positive aspects include beautiful pool views, spaciousness and comfort, particularly of the double rooms. However, there are notable issues such as the need for refurbishment, lack of basic amenities and inconsistent cleanliness. Some guests have faced significant cleanliness issues, including dirty bathrooms and occurrences of pests, which detract from the overall comfort.
While the hotel's cleanliness receives divided opinions, the staff is widely praised for their friendliness and professionalism. Noteworthy mentions include the reception team members like Yassine and Achraf, who have made commendable efforts to enhance guest experiences. However, some have encountered less satisfactory service, indicating room for improvement in consistent staff performance.
The pool area is a major highlight, described as gorgeous, clean and well-maintained. The multiple pools, coupled with a pleasant spa, provide an excellent space for relaxation and family enjoyment. Children particularly enjoy the playgrounds and the overall hotel grounds offer ample space for leisure activities. Guests appreciate the charming night views over the pool, which add to the hotel's allure.
In summary, Zephyr Targa Marrakech offers a favorable and peaceful location with beautiful surroundings and a standout pool area. While the staff generally receives positive feedback and some aspects like room comfort are praised, there are significant areas for improvement, particularly in breakfast quality, room maintenance and overall cleanliness.
Categories
Parking
AI-generatedThis property features free private parking and free self-parking, allowing guests to park their vehicles easily and without additional cost.
Accessible
AI-generatedThis hotel offers facilities for disabled guests, including accessible toilets with grab rails, showers for disabled users, walk-in showers, and roll-in showers. The entire unit is wheelchair accessible and accessible by lift.
Pool
Outdoor Pool
Honeymoon
Spa
Family
Romantic
Free Wi-Fi
Business
Gym
4 Star
Outdoor Pool
Check-in - Check-out
Check In:
15:00
Check Out:
12:30
Facilities
Parking
Restaurant
Room service
Meeting/banquet facilities
24-hour front desk
Sauna
Fitness centre
Garden
Terrace
Non-smoking rooms
Business centre
Laundry
Dry cleaning
Facilities for disabled guests
Barber/beauty shop
Family rooms
Ironing service
Free parking
Internet services
Lift
Express check-in/check-out
Safety deposit box
Spa & wellness centre
Massage
Children's playground
Billiards
Table tennis
Hot tub/Jacuzzi
Soundproof rooms
Packed lunches
Hammam
Heating
Fax/photocopying
Luggage storage
WiFi
Mini golf
Outdoor pool
Free WiFi
Air conditioning
Designated smoking area
ATM/cash machine on site
Outdoor pool (all year)
Concierge service
Entertainment staff
Private check-in/check-out
Special diet menus (on request)
Trouser press
Vending machine (snacks)
Shared lounge/TV area
Kids' club
Evening entertainment
Parking on site
Private parking
WiFi available in all areas
Board games/puzzles
Indoor play area
Kids' outdoor play equipment
Kids' meals
Parking garage
Accessible parking
Wheelchair accessible
Toilet with grab rails
Shallow end
Fruits
Sun loungers or beach chairs
Sun umbrellas
Outdoor furniture
Beauty services
Facial treatments
Waxing services
Make-up services
Hair treatments
Manicure
Pedicure
Haircut
Hair colouring
Hair styling
Body treatments
Body scrub
Body wrap
Spa facilities
Steam room
Spa lounge/relaxation area
Foot bath
Spa/wellness packages
Back massage
Neck massage
Foot massage
Couples massage
Head massage
Hand massage
Full body massage
Fitness
Fitness classes
Personal trainer
Fitness/spa locker rooms
Kids' pool
Live sport events (broadcast)
24-hour security
Key card access
Security alarm
Smoke alarms
CCTV in common areas
CCTV outside property
Fire extinguishers
Swimming pool
Food can be delivered to guest accommodation
Staff follow all safety protocols as directed by local authorities
Process in place to check health of guests
First aid kit available
Cashless payment available
Invoice provided
Room Types
Double RoomThe pool with a view is a top feature of this double room. The spacious double room features air conditioning, a private entrance, a terrace with garden views as well as a private bathroom boasting a walk-in shower.
Twin RoomThis twin room's standout feature is the pool with a view. This air-conditioned twin room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit offers 2 beds.
One-Bedroom ApartmentThis apartment's standout feature is the pool with a view. This spacious apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The apartment's kitchen, which has a refrigerator and kitchenware, is available for cooking and storing food. The air-conditioned apartment offers a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as garden views. The unit has 2 beds.
Two-Bedroom ApartmentThis apartment's standout feature is the pool with a view. This spacious apartment is comprised of 1 living room, 2 separate bedrooms and 1 bathroom with a walk-in shower and free toiletries. The apartment's kitchen, which features a refrigerator and kitchenware, is available for cooking and storing food. The air-conditioned apartment offers a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as garden views. The unit offers 4 beds.
Deluxe SuiteThis suite provides a pool with a view. Boasting a private entrance, this air-conditioned suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. Featuring a terrace with garden views, this suite also offers soundproof walls and a flat-screen TV with cable channels. The unit has 2 beds.
Guest Reviews
8.1
Very Good
Review Summaries
Summarized by AI
Location
Zephyr Targa Marrakech boasts a great and calm location, offering proximity to the city while nestled in a quiet area. The hotel's beautiful garden area and green spaces add to its serene ambiance, making it an ideal retreat from the hustle and bustle of Marrakech. It’s situated just a short drive away, approximately 10 to 25 minutes from the city center, depending on traffic. Guests appreciate the combination of a peaceful environment and accessibility. The location, along with the provided playground for children, has garnered positive remarks, despite some disappointments in other areas. Overall, it comes highly recommended for its tranquil setting and convenient location.
Breakfast
Guests at Zephyr Targa Marrakech have shared mixed experiences regarding the hotel's breakfast offerings. On a positive note, some found the buffet style to be nice and varied, providing an array of choices for different tastes. However, several reviews describe the breakfast as very average to mediocre with limited options that do not justify the additional cost. Specific criticisms point to the quality of pastry being just adequate, tea lacking the traditional mint flavor and a lack of unsweetened milk options for those with dietary restrictions like diabetes. Despite the clean bedsheets and classic breakfast setup, some guests feel the breakfast did not meet their expectations and would caution others about the additional charges for it. Overall, the breakfast at Zephyr Targa Marrakech receives mixed feedback with notable room for improvement in variety and quality.
Rooms
Zephyr Targa Marrakech receives mixed reviews regarding its rooms. Guests appreciate the beautiful view of the pool, the cleanliness of the rooms and the spaciousness and comfort of the double rooms and bedding. However, there are significant concerns about the upkeep and equipment of the rooms. Many rooms are in need of refurbishment and some lack basic amenities like kettles and irons. Issues with cleanliness are prominent with reports of dirty apartments, unmade beds and missing towels, as well as encounters with cockroaches and spiders. Additionally, the reception and customer service are poorly organized and in some cases, guests were unable to obtain apartments even after booking. The comfort of the rooms is somewhat marred by these issues.
Cleanliness
Zephyr Targa Marrakech receives mixed reviews regarding its cleanliness. Some guests have highlighted that the hotel was clean and praised the friendly nature of the staff. However, several guests expressed dissatisfaction with the overall cleanliness, mentioning issues such as dirty bathrooms, traces in sanitary facilities and even sightings of cockroaches. Complaints were also made about filthy towels not being replaced and cleaning staff failing to show up, leaving rooms unattended for days. The presence of dust on the floors and dirty spots on the walls were other concerns raised. Overall, cleanliness does not appear to be a strong point for this hotel, suggesting room for improvement in both cleaning standards and response to guest complaints.
Staff
At Zephyr Targa Marrakech, guest reviews highlight a generally positive experience with the hotel's staff. Guests consistently describe the staff as very welcoming, friendly, kind and professional. The reception team, including notable mentions of Yassine and Achraf, is praised for being helpful, efficient and attentive to guests' needs. For special occasions, the staff has been commended for thoughtful gestures, such as recognizing a wedding anniversary.
However, some reviews mention challenges with staff behavior. A few guests have experienced less attentive service and unprofessional conduct, particularly from individuals at the reception. Additionally, there have been instances where complaints were not adequately addressed, leading to dissatisfaction with the service quality.
Overall, while the hotel's staff receives high marks for their friendliness and professionalism, there are areas needing improvement to ensure consistently positive guest experiences.
Pool
Zephyr Targa Marrakech boasts a gorgeous, very nice and clean pool area, which guests often highlight. The hotel features multiple pools, all of which are well-maintained, providing both beauty and ample space for swimming and relaxation. The swimming pool and accompanying spa offer a pleasant experience for guests. The hotel grounds are expansive, including both the pools and the area surrounding the apartments. Families appreciate the child-friendly amenities with children notably enjoying the playgrounds. Additionally, the quality and kindness of the hotel team further enhance the guest experience. Visitors also admire the charming night view over the pool, adding to the overall appeal of the hotel setting.
FAQ
Yes, Zephyr Targa Marrakech has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Zephyr Targa Marrakech.
No, Zephyr Targa Marrakech doesn't allow dogs.
Yes, parking facilities are available at Zephyr Targa Marrakech.
