Marsaskala, Triq il-Qalet, 20135.86298,14.568686(Show on Map)
8.2
Very Good
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Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Cerviola Hotel in Marsaskala consistently earns positive reviews, particularly for its location, cleanliness, staff and family-friendly atmosphere. Guests appreciate its prime location with convenient access to a bus stop right outside, picturesque beaches within a short stroll and proximity to local amenities like restaurants and grocery stores. Despite being on a busy road, the peaceful surroundings offer a traditional Maltese experience while remaining well-connected to popular destinations like Valletta and the airport.
The hotel’s breakfast receives mostly positive feedback for its variety and quality with many guests enjoying the wide selection of sweet and savory options. Fresh pastries, fruits, cheeses and good coffee are frequently praised, making it a hearty start to the day, though some critics desire more variety and fresh vegetables. Dinner experiences, especially at the rooftop restaurant with its stunning views, are also well-regarded, although opinions vary on the variety and simplicity of the menu.
Rooms at Cerviola Hotel are noted for their spaciousness and cleanliness with daily cleaning services and fresh towels enhancing the stay. The newer rooms with modern decor and excellent sea views are particularly favored. However, some rooms experience issues like limited natural light, noise and occasional mold or musty smells. Guests also mention the effectiveness of air conditioning as variable.
Cleanliness is a strong point, frequently highlighted by guests who appreciate the meticulous daily cleaning of both rooms and communal areas. Some minor issues, such as occasional mold, cockroaches and stains, do arise but are generally overshadowed by the overall high standards.
The staff at the Cerviola Hotel are often described as friendly, professional and helpful with specific mentions of receptionists like Marco and Alexio contributing to a welcoming atmosphere. Housekeeping and other service staff are praised for their cheerful and efficient service, although there are sporadic reports of less attentive personnel.
Wi-Fi service at the hotel receives mixed reviews; while many guests find it fast and reliable, particularly in communal areas, others face connectivity issues in their rooms. The rooftop pool is a notable feature, offering beautiful sea views and a relaxing space, though it can be small, crowded and occasionally has maintenance or cleanliness concerns.
Families find Cerviola Hotel to be a great option for a holiday, citing its spacious rooms equipped for children, family-friendly amenities like high chairs and a welcoming environment. The rooftop pool and additional activities keep children entertained, making it a recommended choice for a budget-friendly family stay in Malta.
The quality of beds varies with some guests finding them comfortable and conducive to a good night's sleep, while others experience discomfort from firm or narrow mattresses.
In summary, Cerviola Hotel's excellent location, diligent cleanliness, friendly staff and family-oriented services make it a compelling choice for visitors seeking a peaceful yet well-connected base in Malta, despite some variability in room quality and amenities.
Categories
Pool
This hotel features a seasonal rooftop pool that offers panoramic sea views and a relaxing atmosphere. It also includes a sun terrace and a bar, providing a pleasant retreat for guests. The hotel also offers family rooms with air-conditioning, private bathrooms, and balconies.
Outdoor Pool
Cheap
Located in Marsascala, this hotel offers affordable accommodation with easy access to the town's harbor and local attractions. It provides essential amenities for a comfortable stay, making it a good option for budget-conscious travelers.
3 Star
This 3-star hotel is popular, featuring a rooftop pool, a restaurant with sea views, and complimentary breakfast. It is conveniently located near restaurants and the harbor, offering good value for money.
Outdoor Pool
This hotel boasts a seasonal rooftop pool, a sun terrace, and a bar, providing a relaxing atmosphere with panoramic sea views.
Family
Room Types
Double RoomThis air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Double Room with BalconyThis air-conditioned double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit has 1 bed.
Deluxe Double Room with BalconyThis air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit offers 1 bed.
Standard Triple RoomThis air-conditioned triple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 3 beds.
Triple Room with BalconyThis air-conditioned triple room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony.
Deluxe Triple RoomThis air-conditioned triple room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony.
Family RoomThis air-conditioned family room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 3 beds.
Family Room with BalconyThis air-conditioned family room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit offers 3 beds.
Superior Triple RoomThis air-conditioned triple room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 3 beds.
Twin Room with BalconyThis air-conditioned twin room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit has 2 beds.
Deluxe Twin RoomThis air-conditioned twin room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit has 2 beds.
Superior Family RoomThis air-conditioned family room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 4 beds.
Guest Reviews
8.2
Very Good
Review Summaries
Location
Cerviola Hotel in Marsaskala boasts a prime location highly appreciated by its guests. The hotel's proximity to a bus stop right outside its door facilitates easy travel to popular destinations like Valletta, Marsaxlokk and the airport. Guests love the convenience of quick bus connections, making it a superb base for island exploration. The hotel is just a short walk from the heart of Marsaskala, where numerous restaurants, shops and the serene promenade await visitors.
The scenic St. Thomas Bay and several beautiful beaches are within a ten-minute stroll, providing ideal spots for leisurely walks and swims. The serene neighborhood, away from the bustling city centers, offers a peaceful retreat while still allowing convenient access to public transport and local amenities. Though a little distant from the main tourist hubs, this location allows guests to experience the true essence of traditional Malta.
Various conveniences like nearby grocery stores, the incorporated food shop and a passageway leading directly to the sea add to the locale's charm. Despite being on a busy road, the location’s advantages, including calm, clean and cozy accommodations, are notable. The strategic placement of Cerviola Hotel, near picturesque landscapes and vital transport links, makes it an excellent choice for a peaceful and well-connected stay on the island.
Breakfast
The breakfast experience at Cerviola Hotel seems to be a mixed bag, although predominantly positive. Most reviews praise the breakfast for its quality, describing it as very good, delicious, abundant, hearty and well-maintained. Guests often note a wide selection of items including both sweet and savory options with special mentions of fresh pastries, fruits, cheeses, salami, ham and beverages like delicious coffee from the espresso machine. The breakfast buffet is particularly highlighted for its variety and plentiful offerings, contributing to a rich, well-stocked breakfast experience.
However, there are recurrent criticisms about the lack of variety with some guests pointing out that the breakfast options remain the same every day, leading to a monotonous experience. There's also consistent feedback about the absence of fresh vegetables, which some guests found disappointing. Some also noted the need for more fruit options and better warm food.
Although there are a few reviews describing the breakfast as poor or inadequate, these seem to be outliers compared to the many positive remarks. Overall, the breakfast at Cerviola Hotel is considered great value for money, substantial and satisfying, despite some areas for improvement in variety and freshness.
Dinner
The Cerviola Hotel offers a commendable dining experience with several standout features. Guests particularly appreciated the rooftop restaurant, which not only serves very good food but also comes with a stunning view from its terrace. The rooftop bar, though not always open, is a highlight for many, providing a pleasant ambiance with music and opportunities for drinks and snacks.
Lunches at the rooftop restaurant received high praise for their quality and variety with options ranging from cold cuts and cheeses to fresh vegetables and pastries. The bar and kitchen often exceeded expectations, offering good, affordable prices and simple but well-prepared food.
Dining options extend beyond the hotel itself with great restaurant recommendations available nearby and right at the hotel's doorstep. For those seeking alternative dining experiences, Burgers.Ink and Wagyu to go were positively highlighted. The nearby venues further enrich the culinary landscape for hotel guests.
While breakfast received glowing reviews for its quality and variety, dinner experiences were more mixed. Although some found the dinner delicious and well-priced with a large selection, others felt the options were somewhat limited or basic. Notably, the consistent quality of food, even if simple, was well-regarded.
Despite some limitations in service, such as the rooftop bar and poolside bar occasionally being closed, the overall guest consensus is that the dining experience at Cerviola Hotel is enjoyable and worth the cost.
Rooms
Cerviola Hotel offers a variety of room types that cater to diverse guest needs. Many reviews highlight the spaciousness and cleanliness of the rooms with frequent mentions of daily cleaning services and fresh towels, ensuring a pleasant stay. Newer rooms boast modern decor and facilities with some featuring balconies offering excellent sea views, which adds to their appeal.
Despite the overall positive feedback on room size and cleanliness, some rooms face limitations like limited natural light, views obstructed by adjacent buildings or small, non-functioning windows. Air conditioning is available in all rooms, though its effectiveness varies and some guests noted issues with noise levels from adjacent rooms or equipment.
Guests appreciated the upgraded rooms and their amenities, including coffee machines, mini-fridges and spacious bathrooms. The hotel’s rooftop terrace with a bar provides a notable retreat with panoramic views, enhancing the overall stay experience.
However, some rooms have been described as small or poorly lit with outdated furniture or subpar maintenance. In a few instances, guests found issues with mold or musty smells. The hotel management is praised for its responsiveness and friendliness, addressing concerns promptly and often providing upgrades when available.
Location-wise, the hotel is conveniently close to the town center, promenades and public transportation, while still offering a quiet environment. Breakfast offerings receive positive remarks for variety and quality, complementing the comfort of the rooms.
In summary, while the Cerviola Hotel’s rooms range from basic to modern and well-equipped, the overall experience is bolstered by attentive service, cleanliness and convenient location, albeit with some variability in room quality and amenities.
Beds
Rooms at the Cerviola Hotel come with varied experiences, particularly concerning the beds. While many guests praise the beds for being comfortable, offering a good night's sleep and having quality pillows, opinions are divided. Some found the beds very comfortable and rooms were described as spacious and clean. However, other reviews pointed out discomfort, such as firm mattresses that felt like wooden boards, creaky frames and mattresses that were noisy or worn out. A few guests mentioned that beds were narrow, short or composed of single beds that couldn't be connected. There were also reports of bed linens not being changed regularly and some unpleasant odors. Despite the mixed feedback, the overall comfort of beds and clean rooms were positive highlights for many visitors.
Cleanliness
Cerviola Hotel generally receives high praise for its cleanliness, which many guests have found to be exceptional. Rooms are meticulously cleaned daily with fresh towels consistently provided, ensuring a pleasant and comfortable stay. Several guests highlighted the spotless nature of both the rooms and bathrooms, as well as the general upkeep of the hotel's facilities. The staff's attentiveness to cleanliness and their friendliness were additional positive aspects frequently mentioned.
The communal areas, including the reception and hallways, are kept in good order and the modern furnishings contribute to a clean and inviting atmosphere. Guests also appreciated the hotel's well-maintained and newly renovated areas, which enhanced their overall experience.
However, some minor cleanliness issues were noted, such as occasional mold in the air conditioning units and bathrooms, as well as sporadic reports of cockroaches and stains on linens. There were also a few comments about the pool's cleanliness needing improvement. Despite these isolated concerns, the hotel's strong commitment to daily cleaning and overall high standards of cleanliness provide a solid foundation for a comfortable stay at Cerviola Hotel.
Staff
At the Cerviola Hotel, guests consistently highlighted the exceptional hospitality offered by the staff. The team, including receptionists like Marco and Alexio, is described as extraordinarily friendly, professional and always willing to assist. Many reviews mentioned the welcoming atmosphere with staff always greeting guests with smiles and warm attitudes. The housekeeping staff received high praise for keeping the rooms spotless and for their cheerful demeanor. Guests also appreciated the efficiency and helpfulness of the service staff, who went out of their way to accommodate needs and provide information.
Despite a few instances of inconsistency, where some staff were not as attentive or friendly, the overall impressions were overwhelmingly positive. The reception staff, available around the clock, were particularly noted for their readiness to assist and provide excellent recommendations. The pool bartender and night porter were singled out for their professional and friendly service, further enhancing the guest experience.
Breakfast service had mixed reviews with some guests feeling rushed by the waiters, but many others found the breakfast staff helpful. The overall cleanliness and friendly environment of the hotel, supported by the efforts of the staff, contributed greatly to the value and comfort perceived by the guests.
In summary, the team's friendliness, helpfulness and professionalism are the standout features of the Cerviola Hotel, creating a welcoming and pleasant stay for all visitors.
Wi-Fi
Cerviola Hotel offers a mixed experience when it comes to its Wi-Fi service. Many guests have praised the hotel for its excellent and fast Wi-Fi, mentioning that the connection was strong and worked well in all areas of the hotel. The free Wi-Fi service, touted throughout the hotel, was often described as fine to very good with some noting that it was better than their home internet. However, there are also frequent reports of weak and intermittent Wi-Fi, particularly in the rooms. Guests experienced connectivity issues with fluctuating speeds and some only receiving the Wi-Fi code upon request. Despite these inconsistencies, when the Wi-Fi works, it is often reliable and fast, offering a solid connection that covers most areas of the hotel. The overall service is appreciated, but the experience seems to depend on the specific location within the hotel and the time of day with some reporting issues in the evening.
Pool
The rooftop pool at Cerviola Hotel is one of its main attractions, offering a pleasant retreat with panoramic sea views and a relaxing atmosphere enhanced by the rooftop bar and restaurant. Guests frequently praise the rooftop pool for being a beautiful, clean and serene space that adds a delightful touch to their stay. The pool area, equipped with sun loungers, provides an enjoyable setting for relaxation.
However, there are some drawbacks noted by visitors. The pool can often be small and crowded with limited opening hours that some find inconvenient. Additionally, cleanliness has been inconsistent with reports of the pool being dirty at times. The pool area sometimes closes unexpectedly and there have been occasional maintenance issues, like the pool being closed for repairs or during the winter season.
Despite these challenges, many guests find the rooftop pool to be a charming feature and a nice addition to their experience at the hotel. The rooftop setting with a bar and restaurant contributes to a pleasant ambiance, making it a favored spot for enjoying a drink or meal while taking in the views.
Family
Cerviola Hotel stands out as an ideal destination for family holidays in Malta. Praised for its strong family-friendly atmosphere, the hotel offers a wide array of amenities catering to both parents and children. Rooms are spacious, frequently cleaned and well-equipped with some featuring extra beds and cribs upon request, making it perfect for families of various sizes. There are also high chairs available in the dining area, ensuring meal times are convenient and comfortable.
The hotel’s rooftop pool is a significant draw for children and the presence of a dedicated children's pool area and a small play area with large swings further enhances its appeal. Families have access to a variety of organized activities, ensuring that children are entertained throughout their stay. Additionally, the hotel offers babysitting services, providing parents with some much-needed relaxation time.
In terms of dining, the hotel is accommodating to younger guests with kid-friendly options and healthy food selections, although some reviews noted a lack of diversity beyond sweets. Family-style service and a warm atmosphere are consistent themes across guest reviews with the staff frequently highlighted for their friendliness and attentiveness towards children.
While the hotel generally excels in providing a safe and welcoming environment, some reviews pointed to occasional safety and cleanliness issues around the pool area. Nonetheless, the family-oriented focus of the hotel shines through, making it a recommended choice for a budget-friendly, enjoyable family stay in Malta.
3 Star
In the heart of a bustling city, the Cerviola Hotel stands out as a pleasant surprise for travelers seeking a balance of affordability and quality. This three-star hotel has consistently exceeded the expectations set by its rating. Although it is a straightforward establishment, guests frequently highlight its clean and comfortable accommodations, making it ideal for those on a budget.
The facilities, including a pool and the general upkeep of the property are commendable for its classification. The hotel manages to provide good service with a particular mention of the friendly and informative staff who contribute to a welcoming atmosphere. People often find that the price-performance ratio at Cerviola Hotel offers great value for money, providing more than what one typically expects from a three-star institution.
Despite its limitations in luxury, the Cerviola Hotel impresses with its well-maintained facilities and recent renovations, ensuring a fresh and pleasant stay. Perfectly suitable for a budget-friendly overnight stay, the hotel maintains a good balance between cost and comfort and is praised as a reasonably priced option for travelers. In summary, Cerviola Hotel is a hidden gem among three-star properties, offering quality and service that often surpass the expectations set by its rating.
Outdoor Pool
The rooftop pool at Cerviola Hotel receives numerous commendations for its splendid setting and convenience, being described as a beautiful and newly renovated space that guests used daily. Reviewers particularly appreciated the rooftop pool’s lovely views, clean water and the pleasant atmosphere created by the adjacent rooftop bar serving good drinks. The pool area is noted for being well-maintained with plenty of sunbeds and seating, although some guests mentioned the pool is small and can be noisy in the evenings. Families noted it might not be kid-friendly. A few reviewers felt the pool could appear neglected or unclean at times. Overall, the rooftop pool is seen as a major highlight of the hotel, offering a refreshing and enjoyable experience for visitors.
FAQ
Yes, Cerviola Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Cerviola Hotel.
No, Cerviola Hotel doesn't allow dogs.
No, parking facilities aren't available at Cerviola Hotel.
