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Summary of reviewsLocated in the heart of Marseille's vibrant Vieux Port, Escale Oceania Marseille Vieux Port offers an exceptional stay with a prime geographic position that guests consistently praise. The hotel's proximity to key attractions, shops and a variety of restaurants and cafes makes it incredibly convenient for travelers. Many rooms offer beautiful views of the Old Port and the city, contributing to the overall charm of the experience. Public transportation is also easily accessible from the hotel, facilitating effortless exploration of the city.
The hotel excels in providing a comfortable and welcoming stay with well-appointed, spacious and soundproof rooms. Guests frequently commend the cleanliness and modern amenities, including comfortable beds and spacious shower cabins. Superior rooms offer additional space and luxurious touches, making them a great choice for longer stays. Despite some mentions of smaller room sizes, the overall sentiment emphasizes the practicality and tidiness of the accommodations.
Breakfast at Escale Oceania provides a mixed but generally positive experience. Many guests appreciate the good quality and varied selection of breakfast items, including fresh juices and excellent coffee. The breakfast room, staffed by friendly employees, offers an abundant spread of both savory and sweet options, which is a hit with families. However, some guests feel the cost is high and occasional issues with replenishment and quality have been noted.
The exceptional cleanliness of the hotel is often highlighted with rooms and bathrooms receiving frequent praise for their pristine condition. The recently renovated interior, combined with superb quality bedding, provides a comfortable and organized stay. Professional and friendly staff further enhance the welcoming atmosphere, ensuring that guests feel well-cared for during their visit.
The staff at Escale Oceania are consistently lauded for their friendliness and helpfulness. Their accommodating and pleasant manner leaves a significant positive impression on guests, who appreciate the professional and attentive service throughout their stay.
The WiFi situation at the hotel appears to be inconsistent with some guests enjoying excellent connectivity while others face significant issues with speed and access. However, the overall service quality and facilities are considered impressive for a three-star hotel with many guests finding good value for money. The option to upgrade to a room with a balcony for a minimal fee adds to the overall appeal.
In summary, Escale Oceania Marseille Vieux Port offers a superb stay marked by excellent location, comfort and cleanliness. The friendly staff and well-appointed rooms with beautiful views of the port significantly enhance the guest experience, making it a recommended choice for both tourists and business travelers despite minor drawbacks such as breakfast cost and WiFi inconsistencies. Show more
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Family Friendly Hotel
Located on La Canebière, this hotel offers a central location for exploring Marseille's attractions. Its proximity to the Vieux Port makes it convenient for family outings.
Dog Friendly Hotel
This hotel is ideally located near the Old Port, offering easy access to many attractions. The hotel is pet-friendly, making it convenient for guests traveling with dogs.
Hotel near Nightlife Spots
Situated on La Canebière, near the Old Port, this hotel provides easy access to the area's nightlife. The Old Port is full of bars and clubs, making it a prime location for evening entertainment.
Business Hotel
This hotel is located near the Vieux Port and offers essential business amenities. Its central location makes it suitable for business travelers.
3-Star Hotel
This hotel is situated on La Canebière, offering a prime location in Marseille. Its proximity to the Vieux Port makes it an excellent base for exploring the city's historic sites and attractions.
Historic Hotel
Room Types
Comfort Double RoomThese attic rooms features a satellite flat-screen TV and a desk. The private bathroom has a shower, free toiletries and a hairdryer.
Please note that most of these rooms are located in the attic and do not have a view.
Superior Double Room with Old Port Side ViewThis room has a balcony, which has a side view of the harbour. It offers a safety deposit box and some of the rooms have a sofa.
Superior Twin Room with Old Port Side ViewThis room has a balcony, which has a side view of the harbour. It offers a safety deposit box.
Comfort Twin RoomPlease note that most of these rooms are located in the attic and do not have a view.
Deluxe Triple Room with Old Port Side ViewThis air-conditioned room includes a safety deposit box and a flat-screen TV with satellite channels. It also has free toiletries in the en suite bathroom. There are 2 balconies which have a side view of the harbour.
Deluxe Double Room with Old Port Side View Large bedroom with a flat-screen TV, safety deposit box, dressing room, bathroom with separate toilet. Provided with tea and coffee making facilities, the room also offers a side view of the harbour.
Deluxe Twin Room with Old Port Side ViewLarge bedroom with a flat-screen TV, safety deposit box, dressing room, bathroom with separate toilet. Provided with tea and coffee making facilities, the room also offers a side view of the harbour.
Guest Reviews
8.2
Very Good
Location
Escale Oceania Marseille Vieux Port offers an exceptional location in the heart of Marseille, making it superbly convenient for travelers. Positioned right by the Old Port, guests consistently praise the hotel's proximity to key attractions, shops and a variety of restaurants and cafes. The hotel's centrality also allows for easy access to public transportation, including the metro and bus stops, providing effortless connectivity to explore the city. Many reviews highlight the beautiful views of the port and city from the rooms or balconies. The location is described as ideal, perfect and unbeatable, ensuring that everything from sightseeing to dining is at the guests' fingertips. Cleanliness, friendly staff and good facilities also contribute positively to the overall experience. Despite occasional mentions of noise due to its central location, the overwhelming sentiment is that the hotel's prime geographic position significantly enhances the stay, offering a perfect base for exploring Marseille.
Breakfast
Located in the heart of Marseille's vibrant Vieux Port, Escale Oceania Marseille Vieux Port offers a mixed experience when it comes to breakfast. Many guests appreciate the good quality and varied selection of breakfast items, including eggs, meat, cheese, bread, yogurt and drinks. Fresh apple and orange juice and excellent coffee are also frequently mentioned highlights.
The breakfast room, though a bit dark for some, is described as nice and staffed with friendly employees. The breakfast is abundant, offering both savory and sweet options and children can enjoy a free hearty meal, which is an added bonus for families.
On the downside, several guests feel the breakfast is quite costly, especially since it's not included in the room price. Some expressed dissatisfaction about the limited variety and quality, as well as occasional issues with replenishment. Specific complaints include the absence of vegetables ordinary coffee and specific items running out. Despite these drawbacks, many guests still find the breakfast satisfying and fitting for a three-star hotel.
Overall, while Escale Oceania’s breakfast may not exceed all expectations, it does offer a solid start to the day for many guests, particularly those who appreciate a diverse and hearty morning meal.
Rooms
Escale Oceania Marseille Vieux Port boasts comfortable and well-appointed rooms that receive high marks for cleanliness and spaciousness. Guests frequently compliment the excellent soundproofing, which ensures a quiet stay despite the central location. Many rooms offer stunning views of the Old Port from their balconies, adding to the charm of the accommodations. Amenities such as comfortable beds, spacious shower cabins and practical furnishings contribute to an overall sense of comfort and welcome.
The superior rooms, noted for their larger size, further provide a luxurious feel without a hefty price tag, making them excellent choices for longer stays or for those desiring extra space. Multiple reviews highlight the effective air conditioning, which allows guests to keep windows closed and avoid city noise. Furthermore, the modern bathrooms in the rooms underscore the blend of contemporary comfort with the historic ambiance of the location.
The hotel’s prime location near the Old Port is another frequently mentioned highlight, offering guests easy access to the heart of Marseille. While some guests mention smaller room sizes, these comments are often tempered with praise for the cleanliness and practicality of the space.
Overall, Escale Oceania Marseille Vieux Port delivers a comfortable and convenient stay with superb views, modern amenities and a prime location, making it a great pick for tourists and business travelers alike.
Beds
The beds at Escale Oceania Marseille Vieux Port receive notably positive feedback from guests, who frequently describe them as very comfortable and clean. Many reviews highlight the superior quality of the bedding with some guests appreciating the thoughtful addition of a second pillow. Phrases like comfy bed and super bedding are commonly mentioned, pointing to the overall high standard of sleeping arrangements. Several guests also remark on the comfort and width of the beds, ensuring a restful night's sleep.
Overall, the hotel seems to excel in providing excellent sleeping conditions with clean, comfortable and well-maintained bedding that contributes significantly to guest satisfaction. Additionally, the accommodation's good air conditioning further enhances the comfort of the stay.
Cleanliness
Escale Oceania Marseille Vieux Port boasts a reputation for exceptional cleanliness, as noted by numerous guest reviews. The hotel is consistently described as being very clean with rooms and bathrooms frequently highlighted for their pristine condition. Visitors appreciate the organized and spacious rooms that offer a comfortable stay. The recently renovated interior is both clean and comfortable, complemented by superb quality bedding. Guests also praise the professional and friendly staff, contributing to a welcoming atmosphere throughout the hotel. Additionally, the hotel's prime location and the extensive breakfast options further enhance the overall experience. Whether for a short visit or an extended stay, the cleanliness and comfort at Escale Oceania Marseille Vieux Port are highly regarded by its guests.
Staff
Guests at Escale Oceania Marseille Vieux Port consistently applaud the staff for their exceptional friendliness and helpfulness. Visitors frequently describe the team as kind, accommodating and very pleasant with many singling out specific interactions for praise. The staff's professionalism and attentiveness are noted, including at the reception and during breakfast service. Despite a few minor remarks about occasional lapses in personal attention or quick service, the overall sentiment highlights a warm, welcoming and efficient atmosphere created by the hotel staff. Their readiness to fulfill requests and provide assistance makes a significant positive impression on guests, contributing to an enjoyable stay.
Wi-Fi
The WiFi situation at Escale Oceania Marseille Vieux Port has had its highs and lows. While some guests have praised the connection as excellent, others have encountered significant issues, including slow speeds and periods of no service. The quality of the WiFi seems inconsistent with some reporting difficulties accessing the internet for several days or even a week. Additionally, the absence of outlets near the bed has been noted, which may inconvenience guests needing to charge devices while using the internet. Overall, while the hotel has had instances of commendable WiFi performance, there have been notable instances where connectivity fell short.
3 Star
The Escale Oceania Marseille Vieux Port is lauded for its excellent facilities, which many guests find impressive for a 3-star hotel. Though some reviews mention that cleanliness could be improved and staff might be more helpful, the accommodations generally receive positive feedback for offering good value for money. Guests appreciate the option of an upgrade to a balcony for a minimal fee, enhancing their stay with lovely views. The breakfast provided is noted to be standard for a hotel of this rating, yet affordably priced. While some feel the room rates may be slightly high for a three-star establishment, others believe the quality and service at the hotel are worth those of a four-star.
No, Escale Oceania Marseille Vieux Port doesn't have any pool.
No, a spa isn't available at Escale Oceania Marseille Vieux Port.
Yes, Escale Oceania Marseille Vieux Port welcomes dogs.
No, parking facilities aren't available at Escale Oceania Marseille Vieux Port.
No, Escale Oceania Marseille Vieux Port doesn't have a gym.