Mama Shelter Marseille
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Summary of reviewsMama Shelter Marseille enjoys considerable praise from guests, especially regarding its location, dining experiences, staff and cleanliness. Situated conveniently close to public transport like metros and bus stations, the hotel is within walking distance to lively neighborhoods including Cours Julien and La Plaine. The area is quiet yet vibrant, offering numerous evening dining options and cafes nearby, though some guests noted the walk to the metro and Old Port can be challenging at night.
Breakfast at the hotel is a standout feature, frequently praised for its variety and quality, including an extensive buffet with fresh juices, plant-based milk and delicious pastries. The friendly service and charming ambiance enhance the experience, though a few guests felt the breakfast was overpriced. Dinner also receives high marks for its vibrant atmosphere, well-prepared and delicious dishes and live music or DJ performances. The PANISSES and cocktails are particularly highlighted, despite some mentions of higher prices and occasional long wait times.
The rooms at Mama Shelter Marseille receive mixed reviews. Positive feedback emphasizes the spaciousness, cleanliness, stylish and modern decor and comfortable bedding. However, some guests pointed out the rooms could be small and cramped with noise and ventilation issues occasionally mentioned. Despite these drawbacks, the overall sentiment towards room design and comfort remains largely positive.
Cleanliness is another strong point with many guests describing the hotel as spotless and aesthetically pleasing. Some minor issues were noted, such as dirty windows and occasional housekeeping lapses, but these did not significantly detract from the generally high standards of sanitation.
The staff at Mama Shelter Marseille is frequently commended for their friendliness, helpfulness and professionalism. Despite the occasional language barrier, the warm and attentive service contributes significantly to a pleasant stay.
Wi-Fi service at the hotel has mixed feedback with some guests finding it fast and functional while others experienced unreliable connections and felt it should be included in the room price.
Parking is available on-site with a secure underground garage, appreciated for its convenience and security. However, the spaces are small and relatively expensive with limited availability during peak times.
Family-friendly options and amenities make the hotel a great choice for those traveling with children. The staff’s attentiveness and the hotel’s convenient location contribute to a comfortable and enjoyable stay for families.
The nightlife offerings at Mama Shelter Marseille are vibrant with numerous bars and clubs nearby and a lively hotel bar featuring DJ sets and music. Despite the bustling ambiance, the rooms manage to maintain a comfortable atmosphere.
Comfortable beds add to the hotel's appeal, often described as very comfortable and clean, enhancing the overall guest experience.
While the hotel aligns with its three-star rating, offering good comfort and cleanliness, some guests expected more given the pricing. Nevertheless, Mama Shelter Marseille often exceeds expectations with its excellent reception staff, fast checkout process and overall guest experience.
Categories
Breakfast at the hotel is a standout feature, frequently praised for its variety and quality, including an extensive buffet with fresh juices, plant-based milk and delicious pastries. The friendly service and charming ambiance enhance the experience, though a few guests felt the breakfast was overpriced. Dinner also receives high marks for its vibrant atmosphere, well-prepared and delicious dishes and live music or DJ performances. The PANISSES and cocktails are particularly highlighted, despite some mentions of higher prices and occasional long wait times.
The rooms at Mama Shelter Marseille receive mixed reviews. Positive feedback emphasizes the spaciousness, cleanliness, stylish and modern decor and comfortable bedding. However, some guests pointed out the rooms could be small and cramped with noise and ventilation issues occasionally mentioned. Despite these drawbacks, the overall sentiment towards room design and comfort remains largely positive.
Cleanliness is another strong point with many guests describing the hotel as spotless and aesthetically pleasing. Some minor issues were noted, such as dirty windows and occasional housekeeping lapses, but these did not significantly detract from the generally high standards of sanitation.
The staff at Mama Shelter Marseille is frequently commended for their friendliness, helpfulness and professionalism. Despite the occasional language barrier, the warm and attentive service contributes significantly to a pleasant stay.
Wi-Fi service at the hotel has mixed feedback with some guests finding it fast and functional while others experienced unreliable connections and felt it should be included in the room price.
Parking is available on-site with a secure underground garage, appreciated for its convenience and security. However, the spaces are small and relatively expensive with limited availability during peak times.
Family-friendly options and amenities make the hotel a great choice for those traveling with children. The staff’s attentiveness and the hotel’s convenient location contribute to a comfortable and enjoyable stay for families.
The nightlife offerings at Mama Shelter Marseille are vibrant with numerous bars and clubs nearby and a lively hotel bar featuring DJ sets and music. Despite the bustling ambiance, the rooms manage to maintain a comfortable atmosphere.
Comfortable beds add to the hotel's appeal, often described as very comfortable and clean, enhancing the overall guest experience.
While the hotel aligns with its three-star rating, offering good comfort and cleanliness, some guests expected more given the pricing. Nevertheless, Mama Shelter Marseille often exceeds expectations with its excellent reception staff, fast checkout process and overall guest experience.
Family Friendly Hotel
Mama Shelter hotels are known for their quirky and fun atmosphere, which can appeal to families. While specific family amenities aren't detailed, the unique style may offer an enjoyable experience.
Dog Friendly Hotel
This trendy hotel offers a unique and vibrant atmosphere. The hotel is pet-friendly, allowing guests to bring their dogs along for their stay.
Hotel near Nightlife Spots
Located on Rue de la Loubière in Marseille, this hotel offers a trendy and vibrant atmosphere. It provides convenient access to the city's nightlife, including bars and clubs in the surrounding area. The hotel itself is known for its lively ambiance.
Business Hotel
This hotel offers unique design and meeting facilities. It's a stylish option for business travelers seeking a modern and comfortable stay. The hotel's amenities support a productive visit.
Hotel with Parking
This hotel provides parking and is known for its trendy design and lively atmosphere. This hotel is a unique and stylish stay.
Accessible Hotel
This hotel features accessible and inclusive facilities. It is a modern and welcoming space near Cours Julien.
3-Star Hotel
Guest Reviews
Mama Shelter Marseille enjoys a variety of feedback regarding its location, leaning mostly towards positive remarks. The hotel is praised for its convenient access to public transportation, being close to metros and bus stations which facilitate easy exploration of the city. Guests consistently mention its proximity to lively neighborhoods such as Cours Julien and La Plaine, making it an excellent base for those keen on experiencing the local nightlife and dining options. The hotel's location, while not in the very heart of the city, is still considered quite central, allowing guests to walk to key attractions like the Old Port and Castellane Square within approximately 20 minutes.
Reviewers appreciate the quietness of the neighborhood, noting that it maintains a peaceful ambiance despite being near bustling areas. The surroundings were described as interesting and full of evening dining options with cafes and boulangeries nearby. However, some guests pointed out that the path to the metro and the walk to the Old Port can be somewhat daunting, especially at night.
While a few reviews suggest the location might be a bit out of the way, the overall sentiment is that the hotel's geographical positioning is ideal for visitors who prefer to explore the city by foot or public transport. Its closeness to trendy neighborhoods and several points of interest makes it a favored choice for many travelers.
Guests at Mama Shelter Marseille have overwhelmingly positive things to say about the breakfast experience. The breakfast is frequently praised for its variety and quality with many appreciating the extensive buffet that includes fresh fruit juices, plant-based milk options and delicious bread and pastries. The breakfast room itself adds to the experience with its lovely and charming ambiance.
Reviewers mention that the breakfast is plentiful and offers a wide selection, from scrambled and fried eggs to different breakfast styles, including a French breakfast option and a rich continental buffet. Several guests highlight the friendly service and excellent quality of the meal. Additionally, the brunch, especially on Sundays, is celebrated as exceptional and hearty.
While most feedback is positive, a few guests felt that the breakfast was overpriced, particularly those who prefer lighter morning meals. Some noted occasional issues with restocking and organization. Despite these concerns, the consistent praise for the varied, delicious and generous offerings makes the breakfast at Mama Shelter Marseille a standout feature of the hotel.
The dining experience at Mama Shelter Marseille is noteworthy for its vibrant atmosphere and top-quality offerings. The restaurant, beautifully decorated by Stark, creates a distinctive culinary environment complemented by attentive service. The menu boasts a variety of dishes that are both fresh and well-prepared, often praised for being delicious and of excellent quality. Despite some comments on higher prices and long wait times for service, the food generally receives positive feedback, particularly the PANISSES and cocktails, which are highlighted as exceptional.
Evening visits often feature live music or DJ performances, adding to the lively bar atmosphere that many guests find enjoyable, especially on weekends. Breakfast and brunch at the hotel also garner high marks for being generous and memorable. The casual yet stylish decor, along with friendly and accommodating staff, significantly enhances the overall dining experience.
However, some guests have noted occasional disorganization and noise levels in the restaurant, which can detract from the experience. Additionally, the restaurant's reputation for being excessively priced for certain dining options has been mentioned. Despite these minor drawbacks, the majority of reviews emphasize the high quality of both the meals and the ambiance, making Mama Shelter Marseille a desirable spot for dining in the city.
Guest reviews of Mama Shelter Marseille provide a mixed picture of the hotel rooms. On the positive side, many guests appreciated the spaciousness and cleanliness of the rooms. The minimalist and modern decor, described as stylish and original, added to the overall appeal. The rooms were noted for being well-equipped, functional and practical. Comfortable bedding was a frequent highlight, contributing significantly to the room's comfort. Some guests pointed out the efficient use of space within the small rooms and enjoyed the unique and playful decorations, such as character masks.
Despite these compliments, there were some critical points as well. Numerous reviews mentioned that the rooms are often quite small with some describing them as cramped or narrow. Noise was another issue with poorly soundproofed walls leading to a lack of quiet. Several rooms were noted to be very hot and some guests found the windows to be permanently closed, limiting ventilation. The bathrooms, although clean, were often described as very small and not very practical. Moreover, issues like dirty windows, broken baseboards and outdated furnishings were occasionally reported.
Overall, while the design and comfort of the rooms at Mama Shelter Marseille earn praise, improvements in room size, noise reduction and maintenance could enhance the guest experience further.
Mama Shelter Marseille stands out for its exceptional comfort when it comes to their beds, a feature consistently praised by guests. The beds are often described as very comfortable, super clean and well-equipped with some rooms boasting king-sized and queen-sized beds. Bedding quality is highlighted as superior, always providing a restful night's sleep with some guests referring to it as magical. Despite a few mentions of discomfort, the overwhelming majority of reviews emphasize the top-notch comfort and cleanliness of the beds. The hotel’s central and convenient location further enhances the appeal, making it a reliable choice for travelers seeking both comfort and accessibility.
Mama Shelter Marseille has garnered numerous positive reviews regarding its cleanliness. Guests frequently emphasize the extremely clean conditions of the rooms and bathrooms, often describing them as spotless and exceptionally clean. Many reviewers highlight the stylish and modern decor that complements the cleanliness, making the rooms feel not only tidy but also aesthetically pleasing. The establishment itself maintains a high level of cleanliness throughout, from the common areas to the breakfast area, enhancing the overall guest experience.
However, some areas for improvement were noted. Several guests mentioned issues with window cleanliness, pointing out that they were dirty and appeared not to have been cleaned for months. Additionally, a few reviewers noted occasional lapses in housekeeping, such as forgotten room cleaning and minor maintenance issues in bathrooms. Despite these small drawbacks, the overall sentiment towards cleanliness at Mama Shelter Marseille remains highly favorable with most guests appreciating the hotel's efforts to maintain a pristine environment.
When it comes to the staff at Mama Shelter Marseille, guest reviews consistently highlight their efficiency and attentiveness, often with a relaxed and welcoming demeanor. The overall sentiment is that the staff is not only very friendly and helpful but also incredibly professional and kind. This positive atmosphere is evident from the reception to the bar with special mentions of the reception staff’s promptness and the warm, cheerful welcome they provide.
Despite most staff members speaking little English, their friendliness and willingness to assist more than make up for any language barriers. Guests appreciate the smiling faces and approachable nature of the team, adding to a pleasant stay. A few reviews did note moments when staff seemed overwhelmed or distant and some mentioned issues with the breakfast staff's organization. Nevertheless, the overarching impression is one of remarkable hospitality and professionalism, making Mama Shelter Marseille a great choice for travelers who value excellent service.
Guest reviews of Mama Shelter Marseille reflect a mixed experience regarding the hotel's Wi-Fi. While some guests found the Wi-Fi speed to be good, fast and functional, others pointed out that the connection was unreliable and needed an upgrade. There were comments about occasional internet issues and mentions that the standard Wi-Fi comes at an extra cost, which some felt should be included in the room price for this category. Despite some negative remarks about Wi-Fi stability, the positive feedback about its speed and functionality indicates that many guests found it satisfactory during their stay.
Guests of Mama Shelter Marseille frequently mention the on-site parking facility, which offers several advantages and a few notable points to consider. The secure underground garage is particularly appreciated, providing peace of mind for those traveling by car. The availability of private parking is noted as a convenience, especially in a bustling city like Marseille.
While the parking spaces are deemed secure and provide direct access to the lobby via an elevator, they are also described as small and relatively expensive. Some guests highlighted the limited availability of spots, particularly during busy times like Saturday evenings and noted that the ramp to the underground garage can be quite steep. Valet service is available as an alternative, though some reviews mentioned experiencing congestion and finding public parking nearby when the on-site spaces were fully occupied.
Overall, the parking facility is seen as a valuable amenity with its secure environment and convenience making it a strong feature of the hotel. However, the expense and limited space may require guests to plan ahead, especially during peak periods.
Mama Shelter Marseille is a well-regarded family-friendly hotel that caters to guests of all ages, making it an excellent choice for those traveling with children. The decor and overall atmosphere set a welcoming tone and the staff are both courteous and attentive, ensuring families feel comfortable and valued during their stay.
The hotel offers good value for money with family-friendly options and spacious rooms that serve the needs of those traveling in groups. Many reviews highlighted the convenience of its location with everything one might need close by, making it easier for families to explore the city.
While some guests noted issues like noisy children waking them up early, these instances seem to be exceptions rather than the norm. Overall, Mama Shelter Marseille seems to balance good service, value and family-friendly amenities effectively, making it a reliable choice for family get-togethers or a comfortable stay in the heart of Marseille.
Mama Shelter Marseille proves to be a prime spot for those looking to dive into the vibrant nightlife of the city. The hotel is perfectly positioned for enjoying various nightlife activities with numerous bars and clubs within close proximity. Guests appreciate the hotel’s convenient location, making it easy to explore the lively surroundings on foot. The hotel's own bar and restaurant come alive at night with funky and upbeat vibes, thanks to regular DJ sets playing techno music until 1 AM and occasional extended hours until 3 AM. This bustling ambiance makes the hotel bar a popular spot, praised for its lively and friendly atmosphere.
For those staying in, the hotel frequently hosts engaging DJ parties in the restaurant and patio area, providing ample opportunities to enjoy music without needing to venture far. Despite the energetic scene, the rooms maintain a cool atmosphere, allowing for conversation and relaxation without being overwhelmingly noisy. Additionally, family-friendly options and activities like Sunday brunch offer a more relaxed experience during the day. Mama Shelter Marseille strikes a balance between a buzzing nightlife and a comfortable stay, making it an attractive choice for travelers seeking both excitement and comfort.
Mama Shelter Marseille offers a mixed experience that generally aligns with its three-star rating. The hotel features a fast checkout process and has been praised for having excellent reception staff. Despite being a functional space, the rooms are basic and come without special equipment, which some guests found lacking for the price of €130 per night.
The beds, while good, were noted to be small and the concrete walls give the establishment a minimalist vibe. Wi-Fi is available, adding to the convenience. The establishment is very clean and provides good comfort when considering its three-star status. Guests highlighted the hotel as exceeding expectations for its rating, though some expected better service.
Overall, Mama Shelter Marseille is a satisfactory choice for those looking for a three-star experience with adequate comfort and cleanliness, but it may fall short for those seeking more luxurious amenities.
Mama Shelter Marseille enjoys a prime location between two metro stations, which is ideal for business travelers navigating the city. Public transportation options are particularly convenient for those on work trips. The hotel does not offer specific business services, but rooms are well-equipped in general. However, the desk seating might be an issue for those needing to work for extended periods. Despite this, the staff is noted for their courtesy and the free use of umbrellas is a thoughtful touch. Overall, it is an adequate choice for an adequate business stay, especially for those who appreciate a well-connected urban setting.
Mama Shelter Marseille offers an accessible experience for guests with disabilities, featuring accessible rooms and an elevator. The hotel's location near public transportation, including a subway just ten minutes away, makes it convenient to navigate the city. The establishment is consistently described as very clean and comfortable. The staff is repeatedly commended for being courteous and extremely helpful in accommodating guests' needs. While parking spaces are noted to be tight and the road around the hotel tricky, the overall functionality and cleanliness of the hotel stand out as strengths.
Mama Shelter Marseille is celebrated for its dog-friendly atmosphere, making it a favorable choice for pet owners. With no specific restrictions mentioned and freedoms allowed for dogs, visitors have expressed satisfaction with the level of attention given to their pets. Reviews highlight the hotel's preparation, including bowls and small towels set up in rooms for dogs. The location is especially praised for its proximity to a dog park, ensuring a convenient and enjoyable stay for both pets and their owners. Overall, the establishment is recognized as a great stay for dog lovers, offering a comfortable and accommodating environment.
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Location
Reviewers appreciate the quietness of the neighborhood, noting that it maintains a peaceful ambiance despite being near bustling areas. The surroundings were described as interesting and full of evening dining options with cafes and boulangeries nearby. However, some guests pointed out that the path to the metro and the walk to the Old Port can be somewhat daunting, especially at night.
While a few reviews suggest the location might be a bit out of the way, the overall sentiment is that the hotel's geographical positioning is ideal for visitors who prefer to explore the city by foot or public transport. Its closeness to trendy neighborhoods and several points of interest makes it a favored choice for many travelers.
Breakfast
Reviewers mention that the breakfast is plentiful and offers a wide selection, from scrambled and fried eggs to different breakfast styles, including a French breakfast option and a rich continental buffet. Several guests highlight the friendly service and excellent quality of the meal. Additionally, the brunch, especially on Sundays, is celebrated as exceptional and hearty.
While most feedback is positive, a few guests felt that the breakfast was overpriced, particularly those who prefer lighter morning meals. Some noted occasional issues with restocking and organization. Despite these concerns, the consistent praise for the varied, delicious and generous offerings makes the breakfast at Mama Shelter Marseille a standout feature of the hotel.
Dinner
Evening visits often feature live music or DJ performances, adding to the lively bar atmosphere that many guests find enjoyable, especially on weekends. Breakfast and brunch at the hotel also garner high marks for being generous and memorable. The casual yet stylish decor, along with friendly and accommodating staff, significantly enhances the overall dining experience.
However, some guests have noted occasional disorganization and noise levels in the restaurant, which can detract from the experience. Additionally, the restaurant's reputation for being excessively priced for certain dining options has been mentioned. Despite these minor drawbacks, the majority of reviews emphasize the high quality of both the meals and the ambiance, making Mama Shelter Marseille a desirable spot for dining in the city.
Rooms
Despite these compliments, there were some critical points as well. Numerous reviews mentioned that the rooms are often quite small with some describing them as cramped or narrow. Noise was another issue with poorly soundproofed walls leading to a lack of quiet. Several rooms were noted to be very hot and some guests found the windows to be permanently closed, limiting ventilation. The bathrooms, although clean, were often described as very small and not very practical. Moreover, issues like dirty windows, broken baseboards and outdated furnishings were occasionally reported.
Overall, while the design and comfort of the rooms at Mama Shelter Marseille earn praise, improvements in room size, noise reduction and maintenance could enhance the guest experience further.
Beds
Cleanliness
However, some areas for improvement were noted. Several guests mentioned issues with window cleanliness, pointing out that they were dirty and appeared not to have been cleaned for months. Additionally, a few reviewers noted occasional lapses in housekeeping, such as forgotten room cleaning and minor maintenance issues in bathrooms. Despite these small drawbacks, the overall sentiment towards cleanliness at Mama Shelter Marseille remains highly favorable with most guests appreciating the hotel's efforts to maintain a pristine environment.
Staff
Despite most staff members speaking little English, their friendliness and willingness to assist more than make up for any language barriers. Guests appreciate the smiling faces and approachable nature of the team, adding to a pleasant stay. A few reviews did note moments when staff seemed overwhelmed or distant and some mentioned issues with the breakfast staff's organization. Nevertheless, the overarching impression is one of remarkable hospitality and professionalism, making Mama Shelter Marseille a great choice for travelers who value excellent service.
Wi-Fi
Parking
While the parking spaces are deemed secure and provide direct access to the lobby via an elevator, they are also described as small and relatively expensive. Some guests highlighted the limited availability of spots, particularly during busy times like Saturday evenings and noted that the ramp to the underground garage can be quite steep. Valet service is available as an alternative, though some reviews mentioned experiencing congestion and finding public parking nearby when the on-site spaces were fully occupied.
Overall, the parking facility is seen as a valuable amenity with its secure environment and convenience making it a strong feature of the hotel. However, the expense and limited space may require guests to plan ahead, especially during peak periods.
Family
The hotel offers good value for money with family-friendly options and spacious rooms that serve the needs of those traveling in groups. Many reviews highlighted the convenience of its location with everything one might need close by, making it easier for families to explore the city.
While some guests noted issues like noisy children waking them up early, these instances seem to be exceptions rather than the norm. Overall, Mama Shelter Marseille seems to balance good service, value and family-friendly amenities effectively, making it a reliable choice for family get-togethers or a comfortable stay in the heart of Marseille.
Nightlife
For those staying in, the hotel frequently hosts engaging DJ parties in the restaurant and patio area, providing ample opportunities to enjoy music without needing to venture far. Despite the energetic scene, the rooms maintain a cool atmosphere, allowing for conversation and relaxation without being overwhelmingly noisy. Additionally, family-friendly options and activities like Sunday brunch offer a more relaxed experience during the day. Mama Shelter Marseille strikes a balance between a buzzing nightlife and a comfortable stay, making it an attractive choice for travelers seeking both excitement and comfort.
3 Star
The beds, while good, were noted to be small and the concrete walls give the establishment a minimalist vibe. Wi-Fi is available, adding to the convenience. The establishment is very clean and provides good comfort when considering its three-star status. Guests highlighted the hotel as exceeding expectations for its rating, though some expected better service.
Overall, Mama Shelter Marseille is a satisfactory choice for those looking for a three-star experience with adequate comfort and cleanliness, but it may fall short for those seeking more luxurious amenities.
Business
Accessible
Dog Friendly
No, Mama Shelter Marseille doesn't have any pool.
No, a spa isn't available at Mama Shelter Marseille.
Yes, Mama Shelter Marseille welcomes dogs.
Yes, parking facilities are available at Mama Shelter Marseille.
No, Mama Shelter Marseille doesn't have a gym.
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