Valley Village

Valley Village hotel is ideally located within walking distance from both the beach and the Matala center. Guests praised the convenience and good location of the hotel, which makes it a perfect base for exploring the south region of Crete. The place is very quiet and peaceful, allowing you to relax and unwind. The hotel is equipped with a pool and offers a comfortable stay. Though it is about 20 minutes walk to the beach, guests found the scenery and surroundings very pleasant. Some guests suggested that the hotel mainly caters to German tourists, leading to a certain feeling of mass tourism. However, overall, Valley Village hotel is an excellent choice for those looking for a convenient and practical location that is close to the beach and various dining options in the Matala center.

The breakfast at Valley Village receives positive feedback from guests with many describing it as great, delicious and varied. Some guests praise the homemade food and the abundance of choices. The location and views while enjoying breakfast also receive high marks. While a few guests describe the breakfast as limited or lacking in fresh products, most seem pleased with the buffet's offerings. The hotel also offers a self-service option for those looking for a budget-friendly meal. Overall, guests generally seem satisfied with the breakfast provided at Valley Village.

Valley Village offers spacious and well-designed rooms for guests to enjoy during their stay. Guests can choose from bungalows or apartments, some with private terraces and garden areas. Many guests appreciated the spaciousness, comfortable bedding and cleanliness of the rooms. The bungalows were especially noteworthy with some having two separate rooms and large bathrooms with showers and bathtubs. Some rooms were also equipped with modern amenities like jacuzzi tubs. The bungalows offered a serene and quiet environment with two sunbeds, a table and chairs to relax in. Some rooms were outdated and in need of renovations, but overall the hotel was well-maintained and clean. Guests did note some minor issues like loose door handles and small balconies lacking privacy. However, the beautiful exterior gardens and the pleasant surroundings made up for these issues. Overall, Valley Village provided a comfortable and relaxing stay for guests in spacious and well-equipped rooms.

Valley Village appears to be a great destination for those who value a good night's sleep. Multiple guests praised the comfort of the beds, describing them as "very comfortable", "good" and "super comfortable". Some were pleasantly surprised with the sizes of the beds with one guest mentioning they reserved a double king, but received "big single beds connected". The bedding was also commended with guests appreciating the "ordentlichen Decken" (proper blankets), "conforto da cama e lençóis" (bed comfort and sheets) and "le confort de la literie" (bedding comfort). While a few guests found the beds to be on the thin side or with holes, the majority seemed to have no issues with several reviewers using the phrase "bequeme Betten" (comfortable beds) to summarize their stay.

Valley Village is a charming and well-maintained accommodation, perfect for travelers that prioritize cleanliness. The staff ensures excellent hygiene, particularly important during these times, while providing friendly and attentive service. The rooms are exceptionally clean and comfortable and guests can enjoy a refreshing dip in the pool, although some have noticed that it could be cleaner. Despite the minor issue with the pool, most visitors rave about the immaculateness of the establishment and its grounds. However, a few negative comments mention outdated decor and untended gardens, but overall, visitors appreciate the excellent housekeeping and well-maintained premises.

Valley Village hotel has won the hearts of many guests due to the incredible service provided by their staff. Reviews from visitors mention the hotel's staff as "super friendly," "very polite," "welcoming," and "helpful." One guest was particularly impressed with how kind and attentive the staff were. The hotel is also commended for its easy booking process through booking.com. Visitors appreciated the cleanliness of the hotel, the good hygiene and the attentiveness of both the staff and the hotel proprietor. While some guests had less positive opinions regarding staff friendliness, most visitors found the staff to be lovely and attentive, doing their best to satisfy customers. Valley Village's staff clearly go the extra mile with their guests and ensure they feel welcomed and at home during their stay.

Valley Village offers a spacious bungalow of high standard with access to the hotel's restaurant and pool. The outdoor heated pool is perfect for both adults and children with a small pool reserved for babies. However, some guests found the pool area to be a bit run down and not always clean enough. Despite this, many enjoyed the large and deep pool with a diving board. The hotel staff is attentive and accommodating and guests can enjoy live music on the terrace in the evenings. While some suggest renovation is needed for the pool, the overall quality-price ratio and pleasant surroundings make Valley Village a great choice for a relaxing vacation.