Riotel Matane is a highly recommended destination praised for its picturesque waterfront location by the St. Lawrence River and the ocean. Guests commend the stunning river and sea views, which create a serene and visually pleasing atmosphere. The hotel's prime location provides easy beach access and proximity to the city center, shops and local attractions, making it an excellent starting point for exploring the Gaspé Peninsula. The hotel also offers additional amenities like an electric car charging station, enhancing the overall guest experience.
The breakfast at the on-site restaurant, Le Cargo, receives high praise for its delicious, home-cooked meals and friendly service, though some improvements could be made, such as adding a buffet option. Dinner at the same restaurant is also favorably reviewed with guests lauding the excellent food quality, particularly the modern fish dishes and the overall dining experience enhanced by the scenic views. However, issues with understaffing and high prices were noted.
Guest rooms at Riotel Matane are described as bright, clean and spacious, offering modern and tastefully renovated accommodations with many rooms featuring balconies with breathtaking ocean views. Though some rooms felt small and in need of refurbishment, the overall cleanliness and comfort received high praise.
Cleanliness across the hotel is generally excellent with many guests appreciating the spotless rooms and the hotel's efforts to maintain high standards. Some issues were noted in specific areas, such as the toilets and showers, but the overall sentiment remains positive.
The hotel's staff is frequently highlighted for their friendliness, professionalism and bilingual capabilities, contributing significantly to the positive guest experience. Receptionists like Kevin and Melissa were particularly noted for their attentiveness and efficiency.
Wi-Fi services receive mixed reviews; while the smart TVs and multiple connections are appreciated, some guests experienced issues with slow speeds and poor connectivity.
The spa facilities have received mixed feedback with recurring operational and cleanliness issues significantly affecting the overall impression, despite some guests enjoying the scenic views from the spa and pool area. Similarly, the gym, though well-equipped, faced criticism over broken equipment and lack of space.
Guests enjoyed the pools, particularly the heated outdoor pool by the riverside, though some found the water temperature too cold and the pool size small for busy periods. The jacuzzi also received a mixed reception due to maintenance issues, but overall, the pool area is seen as a beautiful and enjoyable amenity.
The hotel offers convenient parking, ample for most guests and includes electric vehicle charging stations. Family amenities are also well-regarded with a play area for children in the pool and overall family-friendly accommodations, though larger rooms or more amenities for families would be welcomed.
Beds at Riotel Matane are generally praised for their comfort, contributing to restful stays, despite a few mixed comments regarding the mattress softness or size. The majority of guests find the beds very comfortable.
While there are varied opinions on whether the hotel meets its four-star rating with some guests suggesting areas of improvement, many reviews reflect a positive and enjoyable experience overall.
In conclusion, Riotel Matane is celebrated for its exceptional location, beautiful views and welcoming atmosphere, making it a solid choice for both comfort and scenic beauty.
Quality Inn & Suites in Matane stands out as a favored choice among travelers, offering a convenient location close to the Adoré arena and the Matane-Baie-Comeau ferry terminal. Guests appreciate its accessibility and ideal position for exploring the city center and picturesque riverfront, known for stunning sunsets over the Saint Lawrence River. The hotel's location is practical for those in transit, providing a welcoming stopover.
The dining experiences at the hotel receive high praise, particularly the breakfast, which offers an impressive all-you-can-eat buffet with a wide variety of choices. Guests commend the early service and fresh, replenished food selection. Dinner options are equally noteworthy, with visitors enjoying delicious meals at reasonable prices, particularly the seafood. The dinner atmosphere is celebrated for its beauty and tranquility, and both the main restaurant and bistro bar receive commendations.
Rooms at Quality Inn & Suites are consistently described as clean, comfortable, and spacious, with modern furnishings and beautiful sea views available in some accommodations. The hotel excels in cleanliness, with guests continuously impressed by the immaculate conditions and modern amenities. The staff's friendliness and professionalism enhance the warm, welcoming atmosphere, with team members praised for their attentiveness and bilingual skills, ensuring guest satisfaction.
The pool, while praised for its cleanliness and pleasant setting, occasionally faces accessibility issues due to limited hours. Nevertheless, when accessible, it offers a relaxing experience complemented by a small treed area.
Comfortable bedding is another highlight, with guests praising the large, comfortable beds. Mattresses are noted for being firm and supportive, providing restful nights even to those with specific preferences.
Quality Inn & Suites promises a clean, comfortable, and well-located stay, supported by exceptional service and attention to detail, ensuring a delightful experience for all visitors.
Categories
Pool
Heated Pool
Outdoor Pool
4 Star
Sustainability Journey
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