Tolip Resort Sunrays New-Alamein presents an appealing combination of positive attributes that make it an attractive destination for visitors. The resort's prime location near the city of El Alamein, with stunning sea views and a serene atmosphere, is a defining highlight for guests seeking tranquility and easy access to popular sites. While some travelers note challenges such as isolated access and discrepancies in online location details, the overall design and exceptional service from staff like Ms. Sarah Cheichaa and Mr. Mohamed El Khawaga draw guests in.
The dining experiences, including breakfast and dinner, receive praise for their taste. Although the buffets are commended for their deliciousness and presentation, some guests suggest improvements in variety and food quality, indicating mixed sentiments toward the offerings. The rooms are consistently appreciated for their spaciousness, modern decor, and cleanliness, supported by commendable service from standout staff members like Ms. Sara and housekeeper Ahmed. Despite minor upkeep issues, the spectacular views and amenities in accommodations such as the royal suite contribute to a positive stay.
Cleanliness across the resort generally impresses guests with new, well-maintained furniture and tidy rooms, although the beach and some common areas could benefit from better maintenance. Additionally, the friendly and helpful staff, praised for their attentiveness and hospitality, remain a defining feature of the resort. However, isolated training and service issues were noted, particularly in room service and check-in procedures.
The resort’s pool scene, featuring large and enjoyable swimming pools and a delightful aqua park, garners high praise. This, along with family-friendly amenities including children's play areas, makes Tolip Resort an appealing choice for families seeking relaxation and entertainment. Challenges exist regarding bedding accommodations, such as uncomfortable pillows and bedding materials needing improvement, suggesting a potential area for enhancement.
Overall, Tolip Resort Sunrays New-Alamein presents itself as a destination with a blend of comfort, leisure, and dedicated service, attracting guests for its serene location and quality hospitality despite minor areas requiring attention.
Delmar Hotel Matrouh stands out for its prime location in the heart of Matrouh, offering breathtaking views of the sea directly from the corniche. This enviable position provides guests with easy access to the beach and nearby attractions, making it an ideal choice for those looking to explore the city or enjoy a tranquil seaside retreat. The hotel continually garners praise for its beautiful sea views, enhancing the overall comfort and delight of guests' stays.
In terms of dining, while the breakfast offerings receive mixed feedback, many guests find the food generally tasty and delicious. The dining experience during dinner is often appreciated for its quality, with buffet meals being notably complete despite some noted limitations in variety and quantity. The culinary team excels in providing tasty and delicious dishes, making mealtime a satisfactory experience overall.
The rooms at Delmar Hotel Matrouh garner mixed reviews, with newer accommodations lauded for their modern décor and spaciousness. Stunning sea views and the efforts of the accommodating staff further enhance guests' experiences. However, some rooms require renovation, with concerns about outdated furniture and small, worn-out bathrooms. Cleanliness is generally well-maintained, except for occasional issues in some bathrooms.
The hotel's staff is frequently praised for their professionalism and friendliness, significantly enhancing guests' experiences. The reception team, housekeeping, and other staff members, including notable individuals like Mr. Yasser and Mr. Mahmoud, are recognized for their courteous service and dedication.
A key area for improvement is the Wi-Fi connectivity, as the service is currently limited to the reception area, prompting many guests to seek alternative connectivity solutions.
Overall, Delmar Hotel Matrouh is highly regarded for its stunning location, exceptional staff, and modern accommodations, promising a generally pleasant stay with room for improvements in certain areas.