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Al Ghufran Safwah Hotel Makkah

Mecca , Abraj Al Safwah Near King Abdul Aziz Gate, Al Ajyad Street (Show on Map)

8.8

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviews'Al Ghufran Safwah Hotel Makkah' excels in providing guests with a luxurious and convenient stay, particularly for pilgrims visiting the Holy Mosque. Its prime location within Safwah Towers gives easy access to significant landmarks, offering an exceptionally short walk to the Haram, the Kaaba, and King Abdulaziz Gate. This proximity, coupled with its accessibility even during peak prayer times, is highly praised by guests, including those with mobility challenges.

The hotel ensures a superior experience with its clean, spacious, and comfortable rooms, often exceeding expectations through complimentary upgrades to large suites furnished with plush bedding. The attentive and friendly staff are frequently commended for their professionalism and willingness to assist, enhancing the welcoming atmosphere and contributing to seamless check-in and check-out processes.

Dining experiences at the hotel contribute positively to guest satisfaction. While a few areas were noted for improvement in terms of freshness and pricing, the breakfast buffet is lauded for its variety and flavor, especially during Ramadan, with the dinner offerings presenting a rich blend of Indonesian and Middle Eastern cuisines. The consistent focus on providing diverse and high-quality options leaves guests generally satisfied with their culinary choices.

Although the complimentary Wi-Fi receives mixed feedback, guests appreciate its availability, indicating areas for better connectivity and enhancement could further improve their stay. The parking situation, however, draws significant attention due to perceived high costs and accessibility challenges, highlighting areas needing strategic improvements.

The hotel proves to be family-friendly with spacious rooms, helpful interconnecting arrangements, and special upgrades that cater to travelers accompanied by elderly and young children. The consistently clean environment and essential supplies further contribute to a peaceful and pleasant atmosphere for families.

Al Ghufran Safwah Hotel Makkah consistently receives high praise for its luxury and service quality, with many guests suggesting it surpasses the typical five-star standards due to its professionalism, warm hospitality, and comprehensive amenities. Though areas such as decor and breakfast offerings could enhance alignment with luxury expectations, the overall sentiment remains overwhelmingly positive, with the hotel's exceptional service and strategic location making it a favored choice among those visiting Mecca.
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Family Friendly Hotel

This hotel is close to Haram and good for families with kids and elderly family members.

Romantic Hotel

Situated near King Abdul Aziz Gate, this modern hotel features rooms with views of Mecca's skyline. Its convenient location and comfortable accommodations make it a popular choice for couples.

Hotel with Parking

Located Near King Abdul Aziz Gate, this hotel provides parking. It is a convenient option for visitors.

Accessible Hotel

The hotel is located in front of King Abdulaziz Gate and offers easy access for wheelchairs, accessible rooms and bathrooms. The hotel is known for providing convenient and friendly accommodations for persons with disabilities and reduced mobility.

5-Star Hotel

Located in front of King Abdulaziz Gate, this modern hotel offers rooms with views of Mecca's skyline and is very close to the Haram. Its location provides convenience for pilgrims accessing the Grand Mosque.

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Business Hotel

Room Types

Superior Double Room This air-conditioned room features satellite TV, a minibar, and a tea and coffee maker.

Family Room This air-conditioned room features a satellite TV, a desk and a seating area. Facilities include a minibar and a tea and coffee maker.

Superior Triple Room This air-conditioned room features satellite TV, a minibar, and a tea and coffee maker.

Junior Suite This air-conditioned suite features a living room with satellite TV. It offers a minibar, and a tea and coffee maker.

Superior Double Room City View This air-conditioned room features satellite TV, a minibar, and a tea and coffee maker.

Superior Triple room City View This air-conditioned suite features satellite TV, a minibar, and a tea and coffee maker.

Executive Double Room This air-conditioned room features satellite TV, a minibar, and a tea and coffee maker.

Executive Double Room City View This air-conditioned room features satellite TV, a minibar, and a tea and coffee making facilities.

Executive Triple Room This air-conditioned room features satellite TV, a minibar, and a tea and coffee making facilities.

Executive Triple room City View This air-conditioned room features satellite TV, a minibar, and a tea and coffee maker.

Junior Suite (Executive Floor) This air-conditioned suite features satellite TV, a minibar, and a tea and coffee maker.

Standard Single Room Providing free toiletries, this single room includes a private bathroom with a bath, a shower and a hairdryer. This single room is air-conditioned and features a flat-screen TV with cable channels, a minibar, a tea and coffee maker and a wardrobe. The unit offers 1 bed.

Standard Quadruple Room Featuring free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The quadruple room features air conditioning, a minibar, a tea and coffee maker, a wardrobe and a flat-screen TV with cable channels. The unit has 4 beds.

Superior Family Room Providing free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned family room provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit offers 4 beds.

About Al Ghufran Safwah Hotel Makkah

License: 10001354

Guest Reviews

8.8

Excellent

Location

Al Ghufran Safwah Hotel Makkah boasts an exceptionally strategic location, making it an ideal accommodation for pilgrims visiting the Holy Mosque. Nestled within the Safwah Towers and adjacent to significant landmarks, the hotel offers an incredibly short walking distance to the Haram, with guests often emphasizing its proximity to the Kaaba and the King Abdulaziz Gate. The superb location is complemented by ease of accessibility, even during peak prayer times, making it highly convenient for all visitors, including those using wheelchairs.

Besides its unparalleled access to the sacred site, the hotel is noted for its cleanliness, friendly and helpful staff, and ample facilities. Room comfort and spaciousness are frequently highlighted, adding to the relaxing atmosphere of the hotel. Guests appreciate the wide array of nearby dining options and shops, enhancing the overall convenience of the stay. The hotel also ensures smooth check-in and check-out processes, along with excellent hospitality service.

Whether undertaking Umrah or Hajj, Al Ghufran Safwah Hotel's proximity to the Holy Mosque and outstanding service makes it a favored choice among travelers. The location itself is often praised as "perfect," underscoring its pivotal role in the hotel's appeal to those staying in Mecca.

Breakfast

Guests at Al Ghufran Safwah Hotel Makkah generally have positive impressions of the hotel's breakfast offerings. The buffet is often described as excellent, diverse, and amazing, featuring a wide variety of flavorful options that cater to different tastes. The breakfast provides great value for money, with many visitors enjoying the abundance of choices available. Notably, during Ramadan, the breakfast buffet stands out with exceptional variety, flavor, and abundance.

While most guests are pleased with the breakfast, some reviews mention areas for improvement. There are occasional remarks about limited choice in specific categories, such as breads and egg varieties. Additionally, some guests find the breakfast prices high, especially when not included in the room bookings, but nonetheless, the quality is often praised as matching a five-star experience.

Despite a few criticisms, the general consensus is that the breakfast at Al Ghufran Safwah Hotel Makkah is very good, with a hearty and diverse selection sure to satisfy guests after a day at the nearby mosque. The breakfast is consistently highlighted as a significant aspect of the hotel experience, contributing to a pleasant stay with its fresh and delicious offerings.

Dinner

At Al Ghufran Safwah Hotel Makkah, the dinner experience offers a diverse and wide-ranging culinary journey with a distinct emphasis on taste and variety. Many guests commend the delicious and diverse offerings available at the dinner buffet, which provides a rich selection of fresh foods that blend Indonesian and Middle Eastern cuisines. The dinner buffet frequently receives praise for its excellent quality, especially during Iftar, enhancing the overall dining experience with luxurious options.

However, the dining experience is somewhat uneven, as some guests noted issues with the freshness and taste of certain dishes, and there were occasional reports of high prices not aligning with the expected quality. Specific items, such as grilled foods, have been flagged for spoilage, and the restaurant ambiance and smell drew some criticism, with reports of flies detracting from the dining environment.

Room service, though reasonably priced, has been inconsistent in quality, with mixed reviews ranging from praise for good quality to complaints of stomach discomfort. While the food portions were often considered ample, some guests felt they were insufficient given the price charged. Overall, the dinner at Al Ghufran Safwah Hotel Makkah is a blend of positive flavors and experiences, albeit with some areas that could benefit from attention and improvement.

Rooms

At Al Ghufran Safwah Hotel Makkah, guests can expect a stay that prioritizes spaciousness and cleanliness. The hotel frequently garners praise for its roomy accommodations that often exceed expectations, with many guests receiving complimentary upgrades to large suites. These spacious rooms are consistently noted for their cleanliness and comfort, providing a consistently tranquil and well-maintained environment. The hotel's commitment to comfort is evident in the plush, comfortable beds and the overall room quality, which includes well-organized spaces and modern furnishings, ensuring guests have everything they need during their stay.

The efficiency and professionalism of the reception staff further enhance the guest experience, often accommodating special requests and providing seamless upgrades. Room service stands out for its speed and generous portions, complementing the well-serviced and spotlessly clean rooms. Despite occasional mentions of room congestion or less-than-perfect acoustics, the overwhelmingly positive reviews emphasize the hotel's comprehensive approach to guest satisfaction.

Guests also appreciate the hotel's convenient location, placing them in close proximity to the sacred mosque, making it an ideal choice for travelers seeking comfort and ease during their pilgrimage to Makkah. The combination of cleanliness, hospitality, and well-appointed rooms makes Al Ghufran Safwah Hotel Makkah a popular choice among visitors, earning accolades for its ability to go above and beyond expectations.

Beds

Al Ghufran Safwah Hotel Makkah receives high praise for the comfort of its beds, with many guests expressing satisfaction with their stay due to the exceptionally comfortable bedding. Reviewers often highlight the spaciousness and cleanliness of the beds, adding to the overall positive experience of restful nights. Several guests appreciate the softness of the pillows and the quality of the bedding, which contribute to the comfort levels.

Despite the predominant positive feedback, there are occasional mentions of beds needing firmer mattresses or replacements. Some visitors noted issues such as uneven mattress surfaces or softness that detracted from the overall comfort.

Conclusively, while a few guests suggest improvements, the general sentiment indicates that Al Ghufran Safwah Hotel is largely successful in providing a restful and comfortable sleep environment, making it a favorable choice for travelers.

Cleanliness

Al Ghufran Safwah Hotel Makkah impresses guests with its impeccable standards of cleanliness, consistently described as clean and modern, spotless, and immaculate. Throughout the hotel, from spacious rooms to common areas, cleanliness is maintained to a notably high standard. The attentive housekeeping staff ensures that everything from the beds to the bathrooms is pristine. The hotel's proximity to the Haram adds to its appeal, providing easy access for guests. Service is consistently praised for its speed and efficiency, with friendly staff who are often highlighted for their welcoming nature and professionalism. Guests appreciate the hotel’s comfortable accommodations and attention to detail, noting that the entire environment contributes to a pleasant and restful stay.

Staff

Al Ghufran Safwah Hotel Makkah is renowned for its exceptional staff, frequently commended for their professionalism, friendliness, and eagerness to assist. Guests highlight the courteous and polite manner of the reception team, often mentioning individuals such as Jihad, Naif Al-Harbi, and Abdul Majeed, who ensure a warm welcome and seamless check-in experience. The staff consistently go above and beyond to fulfill guest requests, offering prompt room service and genuine hospitality, which makes visitors feel valued. The hotel personnel are described as attentive, cooperative, and respectful, establishing a comfortable and inviting atmosphere. This level of service, combined with the team's eagerness to address all needs and provide comprehensive assistance, is a defining feature of the hotel, enhancing the overall stay for guests, who appreciate the staff's remarkable ethics and dedication to excellent customer care.

Wi-Fi

Al Ghufran Safwah Hotel Makkah offers complimentary Wi-Fi for its guests, but the connectivity experiences mixed feedback. While some guests find the internet fast, especially in rooms close to the signal source, others encounter challenges with intermittent connections and weaker signals, particularly on higher floors. During peak hours, the Wi-Fi can struggle, and streaming videos may be problematic. Despite these issues, guests still appreciate the availability of Wi-Fi across the hotel, though improvements could enhance the experience, especially for those who rely on a stable connection.

Parking

The parking situation at Al Ghufran Safwah Hotel Makkah has sparked numerous guest reviews, highlighting both convenient aspects and significant challenges. Many guests appreciate the availability of paid parking spaces and note the ease of accessing the basement parking area for those who manage to secure a spot. However, the overwhelming sentiment among travelers is one of dissatisfaction regarding the cost of parking. The fees are perceived as exorbitantly high, with some comparing the parking charges to the price of their hotel reservation. The lack of complimentary parking for residents and absence of discounts further intensify the frustration.

Guests also express concern over the difficulty of locating the hotel and its parking facilities, which have caused considerable delays in accessing parking spaces. The parking fees are not affiliated with the hotel, leading to dissatisfaction due to their presumably unaffordable rates compared to other hotels in the vicinity. Additionally, the absence of temporary parking for unloading and loading, coupled with the challenge of navigating the entrance for such activities, adds to the inconvenience.

Overall, while the option to park is available, the high costs and accessibility issues paint a rather complex picture for those considering a stay, underscoring the need for improvements and more economical solutions.

Family

Al Ghufran Safwah Hotel Makkah impresses with its family-friendly environment, making it an ideal choice for those traveling with children and elderly members. Located just a short walk from the Grand Mosque, guests appreciate the convenience of direct access, particularly when accompanying those with mobility challenges. Families can enjoy spacious and clean rooms, with many reviewers noting upgrades to family suites that enhance comfort.

The hotel's staff is frequently commended for their warm hospitality and attention to guest needs, ensuring that families feel welcomed and accommodated. Interconnecting rooms are available, proving beneficial for those traveling with both elderly and young children. The property's cleanliness, availability of essential supplies, and quiet surroundings contribute to a peaceful stay.

Despite the excellent service and facilities, some guests have expressed concerns about high buffet prices during Ramadan and the occasional maintenance issue. Overall, Al Ghufran Safwah Hotel is lauded for its suitability for families, cleanliness, and strategic location, making it a favored choice for those visiting the holy site with family.

5 Star

Located conveniently close to the Haram, Al Ghufran Safwah Hotel in Makkah is often praised for providing an exceptional stay experience with its outstanding service and professional staff. Guests find the rooms to be spacious and spotless, with cleanliness maintained throughout the hotel. The staff receives frequent commendations for their warmth and cooperation, making visitors feel welcome and well-cared for during their stay.

The hotel's service quality and range of amenities earn high marks from many guests, who believe it exceeds typical five-star standards. Some even suggest it deserves more than five stars, with comparisons favoring it over nearby hotels, including those at the Clock Tower.

However, some areas have room for improvement. The breakfast offerings have been noted as needing enhancement to truly align with five-star expectations. Concerns have also been raised about the decor and bathroom standards, which, according to some, fall short of the luxury promised by a five-star rating.

Despite these minor criticisms, guests generally highly recommend the hotel, highlighting their willingness to return for future visits. They often praise the exceptional quality of service and the dedication of the staff, making Al Ghufran Safwah Hotel a popular choice for those visiting Makkah for religious tourism or Umrah.

Luxury

Al Ghufran Safwah Hotel Makkah stands out as a beacon of luxury and exceptional service. Guests consistently praise the hotel's unparalleled quality of service, emphasizing its unmatched speed and professionalism. The location is ideal, situated right next to the Grand Mosque, adding a layer of convenience and spiritual significance to the stay. The hotel truly embodies the essence of luxury, from its elegant facilities to the high standards of hygiene maintained throughout the property. A five-star service is evident in every aspect, enhanced by the courteous and generous hospitality of the staff. Culinary offerings are noted for their quality, with an excellent chef ensuring guests enjoy top-notch dining experiences. Every detail of the Al Ghufran Safwah Hotel contributes to a beautiful, elegant setting that redefines luxury in the heart of Makkah.

No, Al Ghufran Safwah Hotel Makkah doesn't have any pool.

No, a spa isn't available at Al Ghufran Safwah Hotel Makkah.

No, Al Ghufran Safwah Hotel Makkah doesn't allow dogs.

Yes, parking facilities are available at Al Ghufran Safwah Hotel Makkah.

No, Al Ghufran Safwah Hotel Makkah doesn't have a gym.

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