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Makkah Clock Royal Tower, A Fairmont Hotel

Mecca , King Abdul Aziz Endowment (Show on Map)

8.2

Very Good

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Summary of reviewsThe Makkah Clock Royal Tower, A Fairmont Hotel is highly praised for its superb location with guests calling it the best location for those visiting for Umrah. The hotel is conveniently located right across from the Haram and provides beautiful views of the holy site. The breakfast buffet has received mixed reviews with some guests finding it basic while others describe it as fantastic with a lot of options. The well-maintained rooms are clean, spacious and feature good-sized bathrooms with immaculate cleanliness being a significant advantage of this hotel. The hotel is generally quite clean and well-maintained with guests noting that the rooms are immaculately clean and tidy. The professional and friendly staff are a highlight of the hotel, always willing to help with fast and excellent service. The hotel boasts comfy rooms with super comfy mattresses that guarantee a good night's sleep. Despite some guests feeling that it is not currently a true 5-star property, the overall experience is superb with guests finding the hotel fantastic and fruitful for their 5-star stay in Makkah.
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Luxury Hotel

As part of the iconic Clock Towers Complex, this hotel is one of the closest to the Grand Mosque and offers stunning views of the Holy Kaaba and Al-Masjid Al-Haram. It features elegantly designed rooms and suites, including exclusive Fairmont Gold and Royal Floor options with personalized service and butler service.

Hotel Taking Steps Towards Sustainability

This hotel has achieved Green Globe Certification, demonstrating a commitment to sustainable practices in its operations. It is part of a complex that utilizes water-based underfloor cooling solutions for sustainable building.

Hotel for Honeymoon

The Fairmont offers elegantly appointed rooms and suites with panoramic views of the Haram, creating a memorable backdrop. Its diverse dining experiences and exclusive spa treatments provide opportunities for relaxation and romance. The hotel's iconic status and exceptional service contribute to a luxurious honeymoon stay.

Hotel with Spa

Home to the Fairmont Makkah Spa, this hotel provides a wellness area with a fitness center and facilities like a steam room, hot tub, and sauna, designed for relaxation and restoration.

Family Friendly Hotel

The Makkah Clock Royal Tower, A Fairmont Hotel, typically offers amenities such as interconnected rooms for larger families, children's clubs, babysitting services, and kid-friendly dining options. These hotels also often have recreational facilities, such as pools or playgrounds, to keep the whole family entertained during their stay.

Romantic Hotel

This iconic hotel offers stunning views of the Holy Kaaba and al-Masjid al-Haram. With elegantly designed rooms and suites, including Fairmont Gold options with personalized service, it provides unmatched comfort and convenience for a luxurious stay.

Business Hotel

This hotel offers world-class venues for meetings and conferences with elegant facilities, advanced technology, and dedicated services. It has versatile meeting and conference spaces, including large ballrooms and intimate meeting rooms. It is located in the heart of Makkah, providing seamless access to religious sites and key venues.

Accessible Hotel

This hotel is tagged as an accessible hotel. It is known for providing facilities suitable for guests with disabilities.

Hotel with Gym

This hotel boasts a state-of-the-art fitness center with Technogym equipment, separate health clubs for men and women, and hydrotherapy facilities. It also offers a spa with a luxury treatment menu, a steam room, sauna, and Jacuzzi.

5-Star Hotel

Located in the Abraj Al Bait complex, the Makkah Clock Royal Tower offers luxurious accommodations with stunning views of the Holy Mosque. It features multiple dining options, extensive shopping, and exceptional service, catering to pilgrims and luxury travelers alike.

Skyscraper Hotel

The hotel occupies the 601 metres (1,971 ft) building’s 22nd to 60th floors.

Room Types

Fairmont Twin Room with City View This room overlooks the city of Makkah. It offers a controllable audio system that transmits Azan and prayers into your room, a television, a minibar and a refreshment center. The bathroom is fitted with a shower and extra amenities. You can also enjoy free WiFi during your stay. Please note that the size and view of the room might slightly vary depending on its floor.

Deluxe Twin Room Haram This deluxe room overlooks a partial view of the Haram. It offers a controllable audio system that transmits Azan and prayers into your room, a television, a minibar, a full bath and a refreshment center. The bathroom is fitted with a shower and extra amenities. You can also enjoy free WiFi during your stay. Please note that the size and view of the room might slightly vary, depending on its floor.

Signature Twin Room Kaaba This signature room overlooks the Kaaba view. It offers a controllable audio system that transmits Azan and prayers into your room, television, minibar, a private bathroom and refreshment center. The bathroom is fitted with a shower and extra amenities. You can enjoy free WiFi during your stay. Please note that the size and view of the room might slightly vary, depending on its floor.

Junior King Suite Kaaba This junior suite overlooks the Kaaba view. It offers a controllable audio system that transmits Azan and prayers into your room, television, minibar. The bathroom includes a separate shower and a bath. You can enjoy free WiFi during your stay. Please note that the size and view of the room might slightly vary, depending on its floor.

Fairmont Gold Room with City View This room overlooks the city of Makkah. It offers a controllable audio system that transmits Azan and prayers into your room, a television, a mini-bar, and a 5-piece bathroom. You can also enjoy free WiFi during your stay. Guests also have access to private lounge, private check-in and check-out. Please note that the size and view of the room might slightly vary, depending on its floor.

Studio Twin with City View This room overlooks the city of Makkah. It offers a controllable audio system that transmits Azan and prayers into your room, a television, and a mini-bar. The bathroom is fitted with a shower and free toiletries. You can also enjoy free WiFi during your stay. Please note that the size and view of the room might slightly vary, depending on its floor..

Studio Twin Haram This room overlooks a partial view of the Haram. It offers a controllable audio system that transmits Azan and prayers into your room, a television, a minibar and an electric kettle. The bathroom is fitted with a shower. You can also enjoy free WiFi during your stay. Please note that the size and view of the room might slightly vary, depending on its floor.

Studio Twin Kaaba This room overlooks the Kaaba view. It offers a controllable audio system that transmits Azan and prayers into your room, a television, a minibar and an electric kettle. The bathroom is fitted with a bath and a shower. You can also enjoy free WiFi during your stay. Please note that the size and view of the room might slightly vary, depending on its floor.

Residential Twin Suite Kaaba This residential suite overlooks the Kaaba view. It features a living room with a controllable audio system that transmits Azan and prayers into your room, a television, a minibar and an in-room pantry. The bathroom is fitted with a bathtub and a shower. You can also enjoy free WiFi during your stay. Please note that the size and view of the room might slightly vary, depending on its floor.

Residential Suite Twin Haram This residential suite overlooks the Haram view. It features a living room with a controllable audio system that transmits Azan and prayers into your room, a television, a minibar and an in-room pantry. The bathroom is fitted with a bath and a shower. You can also enjoy free WiFi during your stay. Please note that the size and view of the room might slightly vary, depending on its floor.

Presidential Suite Kaaba This presidential suite overlooks the Kaaba view. It features 2 living rooms, 1 bedroom and a dining room. It includes a controllable audio system that transmits Azan and prayers into your room, a television, a minibar and a private butler service. The bathroom is fitted with a bathtub and a shower. You can also enjoy free WiFi during your stay. Please note that the size and view of the room might slightly vary, depending on its floor.

Fairmont King Room with City View This room overlooks the city of Makkah. It offers a controllable audio system that transmits Azan and prayers into your room, a television, a minibar and a refreshment center. The bathroom is fitted with a shower and extra amenities. You can also enjoy free WiFi during your stay. Please note that the size and view of the room might slightly vary, depending on its floor.

Deluxe King Room Haram This deluxe room overlooks the Haram view. It offers a controllable audio system that transmits Azan and prayers into your room, a television, a minibar and a refreshment center. The bathroom is fitted with a shower and extra amenities. You can also enjoy free WiFi during your stay. Please note that the size and view of the room might slightly vary, depending on its floor.

Fairmont Gold Twin Room Kaaba This room overlooks the Kaaba view. It offers a controllable audio system that transmits Azan and prayers into your room, a television, a minibar, a 5-piece bathroom and a refreshment center. Guests also have access to private lounge, private check-in and check-out. You can also enjoy free WiFi during your stay. Please note that the size and view of the room might slightly vary, depending on its floor.

Residential Quad Haram This suite overlooks the Haram view. It offers a controllable audio system that transmits Azan and prayers into your room, a television, a minibar and an in-room pantry. The bathroom is fitted with a bath and a rain shower. You can also enjoy free WiFi during your stay. Please note that the size and view of the room might slightly vary, depending on its floor.

Fairmont Triple Room with City View This room overlooks the city of Makkah. It offers a controllable audio system that transmits Azan and prayers into your room, a television, a minibar and a 5-piece bathroom. You can also enjoy free WiFi during your stay. Please note that the size and view of the room might slightly vary, depending on its floor.

Two-Bedroom Suite Kaaba This suite overlooks the Kaaba view. It features 2 bedrooms and a dining room. The suite includes a controllable audio system that transmits Azan and prayers into your room, a television, a minibar and a coffee making facility. The bathroom is fitted with a bath and a shower. You can also enjoy free WiFi during your stay. Please note that the size and view of the room might slightly vary, depending on its floor.

Two-Bedroom Suite Haram This suite overlooks the Haram view. It features 2 bedrooms and a dining room. The suite includes a controllable audio system that transmits Azan and prayers into your room, a television, a minibar and a coffee making facility. The bathroom is fitted with a bath and a shower. You can also enjoy free WiFi during your stay. Please note that the size and view of the room might slightly vary, depending on its floor.

Fairmont Twin Room with City View - Accessible This room overlooks the city of Makkah. It includes a controllable audio system that transmits Azan and prayers into your room, a television, a dining area, a minibar, an electric kettle and air conditioning system. You can also enjoy free WiFi during your stay. Please note that the size and view of the room might slightly vary, depending on its floor.

Fairmont Gold Twin Room Haram This room overlooks the Haram view. It offers a controllable audio system that transmits Azan and prayers into your room, a television, a minibar, and air conditioning system. You can also enjoy free WiFi during your stay. Please note that the size and view of the room might slightly vary, depending on its floor.

Residential Twin Suite with City View This suite overlooks the city of Makkah. It offers a controllable audio system that transmits Azan and prayers into your room, a television, a minibar, a seating area and air conditioning system. You can also enjoy free WiFi during your stay. Please note that the size and view of the room might slightly vary, depending on its floor.

Fairmont Gold Two-Bedroom Suite Haram This signature suite overlooks the Haram view. It offers a controllable audio system that transmits Azan and prayers into your room, a television, a minibar, an electric kettle and air conditioning system. You can also enjoy free WiFi during your stay. Please note that the size and view of the room might slightly vary, depending on its floor.

Fairmont Gold Two-Bedroom Suite Kaaba This signature suite overlooks the Kaaba view. It offers a controllable audio system that transmits Azan and prayers into your room, a television, a minibar, a seating & dining area, and air conditioning system. You can also enjoy free WiFi during your stay. Please note that the size and view of the room might slightly vary, depending on its floor.

Fairmont Gold Junior King Suite with City View This junior suite overlooks the city of Makkah. It offers a controllable audio system that transmits Azan and prayers into your room, a television, a minibar, a dining area, an electric kettle and air conditioning system. You can also enjoy free WiFi during your stay. Please note that the size and view of the room might slightly vary, depending on its floor.

Residential King Suite Kaaba This suite overlooks the Kaaba view. It offers a controllable audio system that transmits Azan and prayers into your room, a television, a minibar, a seating area, and air conditioning system. You can also enjoy free WiFi during your stay. Please note that the size and view of the room might slightly vary, depending on its floor.

Fairmont Gold Junior King Suite Kaaba This suite overlooks the Kaaba view. It offers a controllable audio system that transmits Azan and prayers into your room, a television, a minibar, a seating area, and air conditioning system. You can also enjoy free WiFi during your stay. Please note that the size and view of the room might slightly vary, depending on its floor.

Fairmont Gold Executive Suite with City View This executive suite features 2 bedrooms and a living room. It offers a television, a private bathroom, and a controllable audio system that transmits Azan and prayers into your room. You can also enjoy free WiFi during your stay. Please note that the size and view of the room might slightly vary, depending on its floor.

Royal Suite This royal suite overlooks the Kaaba view. It features 1 bedroom and a living room. It offers a television, a private bathroom, and a controllable audio system that transmits Azan and prayers into your room. You can also enjoy free WiFi during your stay. Please note that the size and view of the room might slightly vary, depending on its floor.

Fairmont Gold Junior King Suite Haram This suite overlooks the Haram view. It features 1 bedroom and a living room. It offers a television, a private bathroom, and a controllable audio system that transmits Azan and prayers into your room. You can also enjoy free WiFi during your stay. Please note that the size and view of the room might slightly vary, depending on its floor.

Residential King Suite Haram The unit has 1 bed.

Junior King Suite The unit offers 2 beds.

Grand Royal Suite - Kaaba The unit offers 2 beds.

Duplex Twin Suite - Kaaba Boasting a private entrance, this air-conditioned suite features 1 living room, 1 separate bedroom and 2 bathrooms with a walk-in shower and a bath. The suite features a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, executive lounge access as well as city views. The unit has 3 beds.

About Makkah Clock Royal Tower, A Fairmont Hotel

License: 10007336

Guest Reviews

8.2

Very Good

Location

Many guests have raved about the location of the Makkah Clock Royal Tower, A Fairmont Hotel, calling it the best location or perfect for those visiting for Umrah. The hotel is located right across from the Haram and provides beautiful views of the holy site. Guests have appreciated the convenience of the hotel's proximity to the main Umrah gate and how close it is to the Kaaba. Additionally, the hotel is located inside a mall with a good selection of restaurants and shops. The staff are friendly and helpful with one staff member in particular, Mr. Moaz, receiving special mention. While some guests noted that the hotel was farther away from the Haram than other hotels, the proximity to the holy site is still considered excellent. Overall, guests have been impressed by the superb location and how clean and comfortable the rooms are.

Breakfast

The breakfast at Makkah Clock Royal Tower, A Fairmont Hotel has received mixed reviews from guests with some describing it as fantastic, very good, excellent, perfect and delicious with a lot of options. Some guests have also appreciated the quality of the food buffet, which has significantly improved and the exceptional Iftar arrangement. However, others have found the breakfast to be basic with the same food every day and no variation. While some have requested more options, others have been satisfied with the many varieties of food available. Despite being busy, guests are advised to allow time for breakfast. The view and special breakfast provided, especially on the 29th floor, have also been appreciated by guests. Some have found the restaurant for breakfast and dinner to be very special and amazing, while others have complained about poor service during breakfast time or the quality of food not being good compared to the expensive stay in the hotel. Nevertheless, most guests have found the breakfast buffet to be clean with a variety of choices and enjoyed the wide range of dishes available.

Rooms

If you're looking for a comfortable and spacious stay with a perfect view of Kabba, Makkah Clock Royal Tower, A Fairmont Hotel is a great choice. The well-maintained rooms are clean, spacious and feature good-sized bathrooms. Immaculate cleanliness is a significant advantage of this hotel. Some guests did experience issues with room cleanliness and odours, but these were exceptional cases. The furniture and room size was also appreciated by many guests. The hotel offers different room options, including Kaaba and Haram views and spacious suites perfect for families. However, some of the furnishings seemed old and could use updating. The room services and housekeeping offered could be improved, but with the help of the helpful and professional guest relations staff, any issue would be resolved.

Beds

The Makkah Clock Royal Tower, A Fairmont Hotel boasts comfy rooms with super comfy mattresses that guarantee a good night's sleep. Though some guests found the pillows uncomfortable, either too low or high, most guests appreciated the overall comfort of the beds. The hotel provides baby cots but some guests found them uncomfortable and old. The towels and blankets in the rooms were a bit consumed for some guests' liking. While some guests found the sofa beds in the living rooms uncomfortable and small, others only had good things to say about the rooms' quietness and perfect beds. Only a few guests mentioned issues such as bedbugs or saggy mattresses, while the majority praised the breakfast and beds as perfect. All in all, guests can rest easy and enjoy a comfortable stay at the Makkah Clock Royal Tower, A Fairmont Hotel.

Cleanliness

As a traveler staying at the Makkah Clock Royal Tower, A Fairmont Hotel, you'll be pleased to know that the hotel is generally quite clean and well maintained. Guests note that the rooms are immaculately clean and tidy with some saying that the cleanliness is particularly impressive when compared to other hotels in the area. Additionally, the hotel's public areas are kept clean and spotless.

While there are some comments about specific areas needing more attention (such as the bathroom or breakfast tables), overall guests are happy with the level of cleanliness. The hotel's proximity to the Haram is also a plus with several guests noting that it's both clean and close to the holy site.

However, there are a few negative comments about cleanliness - some guests report issues with insects or dirty windows and others note that despite requesting maintenance, some issues (such as a leaking toilet) were not resolved. Despite these minor criticisms, the majority of guests seem to agree that the Makkah Clock Royal Tower is a clean and well-kept hotel option for those visiting the area.

Staff

' Makkah Clock Royal Tower, A Fairmont Hotel' boasts an incredible staff who go above and beyond for their guests. The professional and friendly staff are a highlight of the hotel, always willing to help with fast and excellent service. Housekeeping staff are particularly praised for their helpfulness and promptness while the waitstaff at the restaurants provide top-notch hospitality. Special mentions go to Ms. Gahydha from reception team, Rawan in guest relations and Abed at level 29 restaurant as particularly helpful staff members. While some guests have reported minor issues with the reception staff, these seem to be isolated incidents. Overall, the staff at Makkah Clock Royal Tower are known for their courteousness, professionalism and willingness to make guests feel valued and welcome.

5 Star

Makkah Clock Royal Tower, A Fairmont Hotel is still considered one of the best places to stay in Makkah. Despite some guests feeling that it is not currently a true 5 star property, the overall experience is superb. The hotel is expensive, but it is exceptional compared to other hotels in the area. Some guests have mentioned the great Kaaba view from the Signature room. Overall, guests have found the hotel fantastic and fruitful for their 5 star stay in Makkah.

No, Makkah Clock Royal Tower, A Fairmont Hotel doesn't have any pool.

Yes, a spa is available at Makkah Clock Royal Tower, A Fairmont Hotel.

No, Makkah Clock Royal Tower, A Fairmont Hotel doesn't allow dogs.

No, parking facilities aren't available at Makkah Clock Royal Tower, A Fairmont Hotel.

Yes, Makkah Clock Royal Tower, A Fairmont Hotel has a gym.

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