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Summary of reviewsAmjad Al Deafah Hotel is favorably received for its advantageous location, offering close proximity and easy access to the Grand Mosque, with options for walking or utilizing the convenient shuttle service. Guests appreciate its affordability, complemented by attentive staff and a clean environment. The hotel is located near a variety of shops and restaurants, enhancing the guest experience with shopping and dining options.
Breakfast receives mixed feedback, with many praising the selection and quality, especially during suhoor, although improvements in variety and food temperature are desired. Dinner is similarly well-regarded, with flavorful offerings, despite limited menu diversity that may not cater to all tastes.
Rooms are spacious and comfortable, often highlighting cleanliness and maintenance, although some guests have noted occasional issues with bathroom infrastructure and housekeeping services. Families find the hotel accommodating, with large suites and amenities that suit travelers with children, although distance to attractions might challenge older guests.
Cleanliness standards are generally appreciated, though some feedback indicates room for enhancement, particularly with linens and bathroom upkeep. Staff receive acclaim for their courteousness and efficient service, particularly in reception, contributing positively to the overall guest experience.
WiFi connectivity remains a notable challenge, often unreliable in rooms, impacting guests needing stable internet access. Free parking is a boon for those traveling by car, with ample spaces easing parking concerns in Makkah.
Overall, Amjad Al Deafah Hotel is seen as a worthwhile option for travelers seeking budget-friendly accommodations in Makkah due to its prime location, family-friendly offerings, and mostly positive service experiences. However, addressing a few issues in cleanliness, dining variety, and internet service would enhance the hotel's appeal further. Show more
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Categories
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Parking
Accessible Hotel
Room Types
Double RoomThis air-conditioned studio offers a small living room with a flat-screen TV and a kitchenette complete with a dining area. The bathroom includes a bath or a shower.
Triple RoomThis air-conditioned studio offers a small living room with a flat-screen TV and a kitchenette complete with a dining area. The bathroom includes a bath or a shower.
Studio (4 Adults)This air-conditioned studio offers a small living room with a flat-screen TV and a kitchenette complete with a dining area. The bathroom includes a bath or a shower.
About Amjad Al Deafah Hotel
License: 10001750
Guest Reviews
7.5
Good
Location
Amjad Al Deafah Hotel boasts a prime location that largely benefits its guests, especially those visiting for religious purposes. Nestled conveniently close to numerous shops and restaurants, travelers find it an ideal spot for shopping, dining, and purchasing souvenirs. The hotel sits at varying distances from the Grand Mosque (Haram), with reviews pointing out a manageable walk of approximately 10 to 20 minutes or alternatively, a shuttle service that simplifies transportation for guests. The proximity to the Haram is often highlighted as a significant advantage, with distances noted between 600 meters to 2.2 kilometers depending on the walking route or shuttle drop-off point leveraged.
Despite occasional challenges posed by ongoing construction in the area, which may make initial navigation tricky, the hotel's location remains appealing. Guests often praise its value for money alongside the cleanliness and helpfulness of the hotel staff. However, visitors may encounter some minor limitations, such as language barriers, basic room amenities, or shuttle drop-off points that require additional walking. Overall, Amjad Al Deafah Hotel remains a strong choice for those looking to stay in Mecca with access to vital services and proximity to the sanctity of the Haram.
Breakfast
At Amjad Al Deafah Hotel, breakfast experiences can vary significantly among guests. Many appreciate the good quality and taste of the breakfast, describing it as very good or even excellent when enjoyed in the hotel's restaurant. The buffet is praised for being wonderful and diverse, catering to different cultural tastes during breakfast and suhoor.
However, some reviews highlight areas where improvement is needed, such as the temperature of the breakfast, which can be cold regardless of the time. There are mentions of limited menu options and the quality of food not meeting expectations. Some guests have found the offerings at breakfast to be lacking in variety and quality, with a few even commenting on expired items.
Overall, while many guests enjoy their meals at the hotel, those expecting a consistently top-tier breakfast experience may find certain aspects wanting in terms of variety and availability.
Dinner
Amjad Al Deafah Hotel offers a mixed dining experience, with many guests appreciating the aromas of cooking and noting the good quality of food available, particularly for dinner. The buffet system is often highlighted positively, providing a satisfactory range of dishes for dinner. However, there are areas for improvement, as some guests found the restaurant lacking in diversity, with limited options that may not cater to all tastes. While the restaurant itself is generally praised for its atmosphere and some aspects of the food, the Egyptian style of meals, including breakfast and dinner, might not be suitable for every palate. The convenience of having a general store on-site is an added benefit for guests during their stay.
Rooms
Amjad Al Deafah Hotel offers spacious rooms providing ample space for comfort, which is appreciated by guests, especially those traveling with families. Many visitors have remarked that the rooms are clean and well-maintained, contributing to an overall pleasant stay. The presence of amenities like comfortable beds and functioning air conditioning ensures a restful experience. Guests have noted the convenience of a smooth check-in and check-out process, facilitated by friendly and cooperative reception staff.
Despite the positive aspects, there are areas where the hotel could improve. Feedback indicates that maintenance in bathrooms and older furniture detracts from the experience, with some guests mentioning the need for renovation. Cleaning service has been a concern, with some guests having to request basic necessities and room cleaning. The room atmosphere occasionally suffers from odors, and there have been discrepancies in expectations compared to promotional images. However, the rooms do include features like small kitchens, adding an extra layer of convenience.
The hotel's competitive pricing might offset some issues, making it still a viable option for those prioritizing room size and basic cleanliness over luxurious amenities. Nevertheless, attention to maintenance and more consistent cleaning services would enhance the overall guest experience.
Beds
At Amjad Al Deafah Hotel, guests frequently highlight the comfort of the beds, with many finding them conducive to a restful night's sleep. The rooms themselves are described as spacious, clean, and offering comfort, providing a relaxed environment for visitors. However, some guests have noted inconsistencies in bed cleanliness and comfort, mentioning issues such as unclean linens and the presence of insects. The quality of the pillows received mixed reviews; they are described as puffy and firm, which may not suit all preferences. The overall spaciousness and cleanliness of the rooms, combined with its convenient location—a short walk to the Haram and available parking—are appreciated features, although there are occasional issues with room sizes and the condition of mattresses that could be addressed to improve guest satisfaction.
Cleanliness
The reviews of Amjad Al Deafah Hotel present a mixed picture regarding its cleanliness standard. Many guests praised the hotel for its impressive level of cleanliness and the tidy state of the rooms, often describing the environment as neat, clean, and tranquil. Positive remarks also extend to the overall facility, with acknowledgement of cleanliness that generally meets expectations. Some visitors highlighted specific aspects like bed linens and furniture maintenance, which, in several cases, were found to be adequate, contributing to a sense of comfort during their stay.
Despite these positive observations, there are notable criticisms regarding inadequate cleanliness practices. Several reviews pointed out a decline in standard, mentioning issues with unchanged bed linens, maintenance shortfalls particularly in bathrooms, and unpleasant odors. Some guests reported dissatisfaction with infrequent cleaning services unless specifically requested or compensated for, coupled with observed flaws in customer service and communication.
Despite the varying feedback, the hotel's location was often seen as advantageous, enhancing the guest experience. Overall, while the property receives commendation for its quietness and the behavior of its reception staff, further improvements in regular cleaning practices and maintenance would be beneficial in aligning guest perception with its star rating.
Staff
Amjad Al Deafah Hotel has received a variety of feedback regarding its staff, with a notable emphasis on their positive attributes. Many guests appreciated the cooperative and polite nature of the staff, highlighting their responsiveness and accommodating attitude. The reception staff, in particular, were often commended for their professionalism, courteousness, and ability to efficiently handle check-in and check-out procedures. Special mentions were frequently made about certain individuals, like Anas Al-Nefaisi and Ahmed, for their exceptional service and care. While most reviews lauded the staff for their friendliness and willingness to help, there were occasional concerns about communication and responsiveness, with some guests encountering less satisfactory interactions. Overall, the staff consistently left a positive impression with their respectful demeanor and willingness to assist, contributing significantly to the guest experience at the hotel.
Wi-Fi
Amjad Al Deafah Hotel seems to face significant challenges with its internet and WiFi services. A recurring theme across guest experiences is the inadequacy of WiFi connectivity, particularly in the guest rooms where it often fails to work entirely. This inconsistency extends to various areas of the hotel, with some guests finding that the internet only reliably functions in the lobby. Many noted the WiFi signal as weak and unreliable, which could be particularly inconvenient for those needing stable internet for communication or work. Additionally, mobile network strength is also reportedly poor, compounding the connectivity issues for guests relying on their devices outside WiFi coverage. While some areas may momentarily achieve a better connection, overall, the internet service is described as less than satisfactory, impacting the convenience expected during a stay at the hotel.
Parking
Amjad Al Deafah Hotel offers a convenient stay with several positive aspects noted by its guests, particularly around parking amenities. Free parking is available for guests, making it easy to secure a spot without additional costs. Many reviews highlighted the abundance of parking options, noting that parking spaces are plenty and readily accessible. For those visiting by car, this offers a significant advantage, as finding safe and available parking in Makkah can otherwise be challenging.
Aside from the parking, the hotel is lauded for its cleanliness and well-managed facilities. The hotel overall is described as beautiful and clean, with special mention of clean rooms and effective crowd management. Guests appreciated the respectful and helpful reception staff, although there were isolated mentions of non-responsive behavior.
Given its location, Amjad Al Deafah offers a shuttle service to Masjid Al Haram, addressing some concerns about the distance to the holy site. This service provides an affordable and convenient option for guests choosing not to walk or drive. Despite the hotel being a 20-minute walk from the Haram, guests found this proximity manageable for daily visits.
Additional facilities include good overall amenities, maintaining a level of satisfaction among visitors. Although there were mentions of indifferent parking attendants and occasional parking overflow, the majority of guests were positive about their experience. Overall, Amjad Al Deafah Hotel represents a worthwhile choice for travelers seeking budget-friendly accommodation with reliable parking in Makkah.
Family
Amjad Al Deafah Hotel offers a range of features that make it appealing for families traveling with children. While some reviews suggest the hotel might not be suitable for all family dynamics, many guests found it to be a safe and comfortable environment, emphasizing the cleanliness and family-friendly atmosphere. There are suites available that are suitable for large families, and rooms with ample space, which is particularly advantageous if traveling with kids. The hotel provides good value for money, and families often appreciate the helpful staff, especially when it comes to arranging transport. Although the location's proximity makes it convenient for accessing nearby attractions, some may find the walk challenging for older family members. Overall, it is recommended for families looking for practical accommodations with added bonuses for those traveling with children.
4 Star
Amjad Al Deafah Hotel's rating has sparked some debate among its guests. Some reviews highlight the hotel's excellent location and describe it as a beautiful and comprehensive four-star establishment, offering all necessary facilities within the premises. However, other guests raise concerns about its four-star status, pointing out a noticeable gap between the expected and actual service quality. Criticisms include the lack of basic amenities like coffee and tea facilities, and the absence of daily room service. While the hotel boasts an impressive rating in some places, expectations of a four-star experience are not always met according to visitor feedback, suggesting potential improvements in the service department.
No, Amjad Al Deafah Hotel doesn't have any pool.
No, a spa isn't available at Amjad Al Deafah Hotel.
No, Amjad Al Deafah Hotel doesn't allow dogs.
Yes, parking facilities are available at Amjad Al Deafah Hotel.