Joury Al Mashaer Hotel
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Summary of reviewsJoury Al Mashaer Hotel is favored among guests for its excellent location and affordability. Situated in the vibrant Al-Aziziya North neighborhood, it offers proximity to numerous commercial shops, restaurants and public transportation, making it an ideal choice for shopping enthusiasts and budget-conscious travelers. Despite the occasional challenge of congestion during Ramadan, the hotel’s strategic location allows easy access to the Holy Mosque thanks to the nearby bus stop.
Cleanliness is a strong suit for most visitors with rooms and facilities regularly maintained by attentive cleaning staff. The hotel manager and reception staff, notably individuals like Gamila, Ahmed, Rehima and Rahma, receive high praise for their politeness and efficient service, enhancing the overall guest experience. However, some reviews do highlight sporadic issues such as inconsistent cleaning practices and occasional poor ventilation in specific rooms.
Guests find the rooms clean and cozy, commending the pleasant decor and quiet ambiance. Though noted to be on the smaller side and occasionally facing ventilation issues, the overall comfort is enhanced by excellent blackout curtains and comfortable beds. While some reviews mention outdated furniture and sporadic service delays, the general sentiment is positive regarding room cleanliness and comfort.
The hotel's parking facilities are functional but come with their own set of challenges. While some guests appreciate the convenience and value for money, many point out the tight spaces and congestion with parking spots often difficult to find. The daily charge of 50 SAR is seen as somewhat steep considering these conditions.
In summary, Joury Al Mashaer Hotel stands out for its prime location, cleanliness and courteous staff, making it a commendable choice for visitors. Although there are areas for improvement in parking amenities and room size, the hotel's affordability and the convenience it offers make it a popular option for those visiting Al-Aziziya North.
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Cleanliness is a strong suit for most visitors with rooms and facilities regularly maintained by attentive cleaning staff. The hotel manager and reception staff, notably individuals like Gamila, Ahmed, Rehima and Rahma, receive high praise for their politeness and efficient service, enhancing the overall guest experience. However, some reviews do highlight sporadic issues such as inconsistent cleaning practices and occasional poor ventilation in specific rooms.
Guests find the rooms clean and cozy, commending the pleasant decor and quiet ambiance. Though noted to be on the smaller side and occasionally facing ventilation issues, the overall comfort is enhanced by excellent blackout curtains and comfortable beds. While some reviews mention outdated furniture and sporadic service delays, the general sentiment is positive regarding room cleanliness and comfort.
The hotel's parking facilities are functional but come with their own set of challenges. While some guests appreciate the convenience and value for money, many point out the tight spaces and congestion with parking spots often difficult to find. The daily charge of 50 SAR is seen as somewhat steep considering these conditions.
In summary, Joury Al Mashaer Hotel stands out for its prime location, cleanliness and courteous staff, making it a commendable choice for visitors. Although there are areas for improvement in parking amenities and room size, the hotel's affordability and the convenience it offers make it a popular option for those visiting Al-Aziziya North.
Small Hotel
Located on Al Masjid Al Haram Road in Al Azizia, Makkah, this hotel offers a comfortable stay for pilgrims. It provides easy access to religious sites and essential services.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Business Hotel
Hotel with Parking
Cheap Hotel
Accessible Hotel
About Joury Al Mashaer Hotel
License: 10006933
Guest Reviews
Location
The area around the hotel is lively and vibrant with plenty of dining options and markets. It is praised for being clean and providing a comfortable and quiet atmosphere for its guests. The hotel's affordability, combined with its location benefits, makes it a commendable choice for budget-conscious travelers.
Cleanliness is generally well-maintained with responsible staff ensuring that the premises are kept tidy. The hotel's manager and reception staff receive specific commendations for their politeness and excellent service, enhancing the overall experience. Although the distance to the Haram is noted as a drawback by some guests, the frequent buses and proximity to essential services help mitigate this issue.
Overall, Joury Al Mashaer Hotel is lauded for its excellent location amidst a bustling neighborhood, offering convenience and comfort, especially to those looking to make the most of their stay in Al-Aziziyya.
Rooms
The primary downside appears to be the room size, which tends to be on the smaller side with cramped bathrooms and narrow spaces being common concerns. Ventilation issues and sometimes unpleasant smells have been noted in some rooms, including dirty bed sheets in fewer cases. Essential amenities like tea, coffee and items in the minibar are often missing and the lack of a double bed for couples has been a drawback for some. The air conditioner’s noise and occasional faults also detract from the experience.
Service-wise, guests expressed mixed sentiments. Room service is available, though the room cards sometimes malfunction and services such as room cleaning require explicit requests. There were also occasional delays in room readiness, which can be an inconvenience for arriving guests.
Overall, while the hotel offers a clean and comfortable stay, the limited space and sporadic service issues may hinder a consistently pleasant experience.
Beds
Cleanliness
However, some guests noted issues with inconsistent cleaning practices, including rooms and bathrooms that were not properly cleaned without repeated requests. A few reviews mentioned specific instances of uncleanliness such as dirty bedding and poor ventilation in the rooms. Despite these occasional lapses, the hotel is often described as beautiful, clean and in a great location, meeting expectations for many visitors regarding cleanliness and organization.
In conclusion, while Joury Al Mashaer Hotel generally receives high marks for cleanliness from many of its guests, there are some areas where improvements could be made to ensure a consistently spotless environment for all visitors.
Staff
The hotel's management also received praise for their polite interactions, enhancing guests' satisfaction. Cooperation and efficient service are recurring themes with many guests appreciating the staff's courteous behavior and willingness to assist. Specific mention was made of the reception staff's exemplary manners with each interaction described as decent and respectful.
However, there were also areas noted for improvement. Several reviews mentioned the lack of responsiveness from the reception when calling by phone and some instances of less professional conduct, particularly from the evening staff. Cleaning services had mixed feedback; while many described the rooms as clean and appreciated the promptness of the cleaning staff, others felt the cleaning was not up to par or that staff seemed exhausted.
Overall, the staff at Joury Al Mashaer Hotel largely contribute to a positive guest experience through their courteous and efficient service with room for refinement in certain aspects of their operations.
Parking
No, Joury Al Mashaer Hotel doesn't have any pool.
No, a spa isn't available at Joury Al Mashaer Hotel.
No, Joury Al Mashaer Hotel doesn't allow dogs.
Yes, parking facilities are available at Joury Al Mashaer Hotel.
No, Joury Al Mashaer Hotel doesn't have a gym.
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