Violet Al Shisha Hotel
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Summary of reviewsViolet Al Shisha Hotel offers a serene and clean environment, making it an appealing choice for budget-conscious travelers who prioritize tranquility over proximity to dining and shopping amenities. Guests appreciate the hotel's regular shuttle service to the holy mosque, which mitigates the inconvenience of its location a short drive away from the Haram. However, the walk from the drop-off point to the mosque can be challenging, particularly for the elderly and families with young children.
The breakfast buffet is highly rated for cleanliness, variety and taste, offering good value for money. The efficient and organized breakfast service features commendable staff, though some guests suggest more international options and better quality control. In contrast, dinner service requires improvement with limited options, repetitive menus and occasional lower quality. Guests also expressed concerns about restaurant hours and the presence of cats around meal areas.
Rooms are praised for their modern decor and cleanliness with effective air conditioning and comfortable bedding. However, they are often described as small and compact, potentially uncomfortable for larger groups or families. Housekeeping and room service receive mixed reviews with some noting quick responses and cleanliness, while others mention occasional lapses and noise disturbances.
Cleanliness is a standout feature across the hotel with facilities and rooms maintained to high standards, although some minor issues with restaurant cleanliness and delayed room cleaning during busy times were reported. Staff receive high praise for being friendly, helpful and professional, which enhances the guest experience significantly despite a few isolated incidents of unhelpfulness.
The free WiFi service gets mixed reviews. While many guests praise its strong signals and sufficient speeds, others experience weak or intermittent connections. The hotel's family-friendly amenities, including children's play areas, family suites and a supervised kids club, make it a convenient choice for families, though the location and room size may pose challenges for those with young children or elderly members.
Beds are generally regarded as clean and comfortable, though some guests report issues with worn-out mattresses and bedding maintenance. In terms of accessibility, the hotel provides features for guests with disabilities, including accessible rooms. The shuttle service to the Haram accommodates most guests, though parking limitations and the location of the bus drop-off point may pose some difficulties.
Overall, Violet Al Shisha Hotel is favored for its clean and peaceful environment, modern amenities and friendly staff. It offers a comfortable stay with a few areas for improvement, particularly in meal variety, room space and internet connectivity.
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The breakfast buffet is highly rated for cleanliness, variety and taste, offering good value for money. The efficient and organized breakfast service features commendable staff, though some guests suggest more international options and better quality control. In contrast, dinner service requires improvement with limited options, repetitive menus and occasional lower quality. Guests also expressed concerns about restaurant hours and the presence of cats around meal areas.
Rooms are praised for their modern decor and cleanliness with effective air conditioning and comfortable bedding. However, they are often described as small and compact, potentially uncomfortable for larger groups or families. Housekeeping and room service receive mixed reviews with some noting quick responses and cleanliness, while others mention occasional lapses and noise disturbances.
Cleanliness is a standout feature across the hotel with facilities and rooms maintained to high standards, although some minor issues with restaurant cleanliness and delayed room cleaning during busy times were reported. Staff receive high praise for being friendly, helpful and professional, which enhances the guest experience significantly despite a few isolated incidents of unhelpfulness.
The free WiFi service gets mixed reviews. While many guests praise its strong signals and sufficient speeds, others experience weak or intermittent connections. The hotel's family-friendly amenities, including children's play areas, family suites and a supervised kids club, make it a convenient choice for families, though the location and room size may pose challenges for those with young children or elderly members.
Beds are generally regarded as clean and comfortable, though some guests report issues with worn-out mattresses and bedding maintenance. In terms of accessibility, the hotel provides features for guests with disabilities, including accessible rooms. The shuttle service to the Haram accommodates most guests, though parking limitations and the location of the bus drop-off point may pose some difficulties.
Overall, Violet Al Shisha Hotel is favored for its clean and peaceful environment, modern amenities and friendly staff. It offers a comfortable stay with a few areas for improvement, particularly in meal variety, room space and internet connectivity.
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About Violet Al Shisha Hotel
License: 10000966
Guest Reviews
Location
However, some guests found the location challenging, particularly due to the distance from the Haram and the lack of nearby restaurants and grocery stores. The bus service, which operates hourly, is appreciated but the drop-off point is reportedly far from the mosque's main entrance, which can be exhausting, especially for the elderly and families with young children. Parking issues were also mentioned with limited spaces and a confusing setup.
The shuttle service provided by the hotel is a significant perk, easing transportation to and from the mosque, albeit with some inconvenience due to the long walk required from the drop-off point to the mosque.
In summary, Violet Al Shisha Hotel is ideal for those prioritizing a serene environment and clean accommodation over direct proximity to dining and shopping facilities. While its distance from the Haram poses a minor inconvenience, the hotel's shuttle service helps mitigate this issue, offering a reasonable compromise for the budget-conscious traveler.
Breakfast
However, there are some criticisms, primarily related to the lack of diversity and the repetition of dishes. A few guests mention that the breakfast could benefit from more international options, especially non-Arabic dishes. Some found the selection limited, particularly when the hotel is fully booked. There are also remarks about the modesty and high cost of the buffet and concerns over specific aspects like the quality of juice and milk provided.
Overall, guests seem to find the breakfast service satisfying, noting exceptional staff and efficient organization, but they also emphasize the need for more variety and better quality control to cater to a diverse international clientele.
Dinner
Several guests indicated that the restaurant operates only in the morning and suggested that the limited restaurant hours and lack of lunch and dinner options were significant drawbacks. The hotel's Suhoor meal, available for an additional cost, received some commendation for its quality and organization, but other aspects of the dinner service drew criticism. Complaints included insufficient variety, poor food quality and a repetitive menu.
Service at the restaurant was another point of improvement with some guests mentioning that the food quality and variety could be enhanced, particularly in the dinner buffet. The presence of cats around meal areas also detracted from the dining experience for some visitors.
Overall, while the breakfast at Violet Al Shisha Hotel seems to meet guest expectations, significant improvements are needed in lunch and dinner offerings, as well as in restaurant service and variety.
Rooms
However, the predominant feedback highlights the compactness of the rooms. Reviews frequently mention that rooms are small, narrow and not spacious enough for larger groups or families. Several guests noted that the rooms can feel cramped, especially in instances where additional beds are provided. The bathrooms, too, are often reported to be small and sometimes not matching the online descriptions.
Room service and housekeeping received mixed feedback. While some guests were satisfied with the quick response and cleanliness, others pointed out inconsistencies, such as a lack of regular cleaning and the occasional presence of dust or unclean bed linens. Noise insulation between rooms is another common concern with many guests mentioning disturbances from neighboring rooms.
Amenities like free transportation services to Haram were appreciated, though there were comments about the drop-off point being far from the destination. Staff behavior was generally seen as cooperative and helpful, but the efficiency sometimes varied.
In summary, while guests found the rooms at Violet Al Shisha Hotel to be clean, modern and comfortable, the limited space and occasional issues with housekeeping and noise insulation may impact the overall experience, especially for larger groups or families.
Beds
However, there are significant areas for improvement. Some guests reported that the beds were worn out, leading to discomfort. Issues such as uncomfortable pillows and mattresses that were either bumpy or saggy were also noted. A few reviewers mentioned that the bed sizes were too small and there were occasions where bed sheets and covers were not as clean as expected. The need for better maintenance of bed linens and timely replacements to ensure cleanliness was also highlighted.
Despite these drawbacks, the overall clean and comfortable feel of the beds, along with the responsive room service and cooperative reception staff, contribute positively to the guests' experience at the hotel.
Cleanliness
While the general sentiment towards cleanliness is overwhelmingly positive, a few reviews mentioned areas needing improvement such as the restaurant floors and tables. A small number also reported issues with room cleaning being delayed during busy periods and noted occasional lapses in daily maintenance. Despite these minor hiccups, the hotel staff's professionalism and quick response to problems were appreciated and the hotel's fresh and clean atmosphere was a consistent highlight for many visitors.
Overall, Violet Al Shisha Hotel seems to place a strong emphasis on maintaining a clean and welcoming environment, which has been well-received by its guests.
Staff
Guests appreciated the quick and efficient management of requests, indicating a high level of responsiveness and dedication from the service team. The hotel's overall cleanliness and the proactive approach to housekeeping were also well-regarded, contributing to a pleasant and comfortable environment for visitors.
However, not all feedback was positive; some guests encountered issues with staff professionalism and language barriers. A few reviewers highlighted inconsistencies in the quality of service with occasional reports of unhelpful or rude staff members. Despite these occasional negative experiences, the majority consensus underscores the friendly and cooperative nature of the staff as a defining feature of Violet Al Shisha Hotel.
Wi-Fi
Family
Families appreciate the spacious family suites and the interconnected family rooms which provide ample space and convenience. The hotel's kids club, which includes additional services like a barber, is noted for being a popular feature among families. A symbolic fee babysitting service further adds to the convenience for parents looking to enjoy some tranquility.
Despite some room size complaints, the family suites are praised for their comfort. The hotel maintains good cleanliness and peacefulness, contributing to a relaxing environment. The breakfast menu is varied and family-friendly, catering to diverse tastes.
However, there are some drawbacks noted by guests. The location may not be ideal for families with very young kids or elderly members due to limited services around the hotel and potential exhaustions from trips. Some disturbances from noisy children were mentioned, as well as issues with room arrangements and occasional lack of cooperation from the staff. Despite these minor issues, the hotel's overall offerings for families have made it a frequent choice for many, particularly those visiting Makkah for Haj or Umrah.
Accessible
Guests appreciated the hotel’s shuttle service to Masjid Al Haram, which operates efficiently and facilitates access to the religious site. The bus service, which runs frequently, is noted to be particularly convenient and effective, though the location of the bus parking area might not be ideal for elderly guests or those with special needs due to its distance from the entrance of the Haram. Despite the effectiveness of the transportation service, there is limited parking space available, which poses a challenge for some visitors.
While there were a few shortcomings in soundproofing and the extent of cleanliness, most of the hotel facilities are designed with accessibility in mind, featuring accessible bathrooms and safe passage in emergencies. The hotel excels in providing accessibility in most areas, although a minor gap remains in fully ensuring ease of access for seniors and individuals with significant mobility challenges.
Honeymoon
However, some reviews indicate that the hotel might fall short of certain honeymoon expectations. Issues such as the absence of slippers in rooms and bathrooms and instances of rooms not being cleaned even during extended stays have been mentioned. While the hotel offers an excellent experience for those performing Umrah, it seems there are areas where the facilities and services could be improved for honeymoon guests.
Dining facilities and the general environment are considered clean and family-friendly, but these elements may not specifically meet the unique needs of honeymooners looking for a more specialized experience. The hotel's serene and private atmosphere still makes it an ideal choice for a romantic retreat, but potential guests should manage expectations regarding certain amenities and services.
Romantic
The breakfast is often praised as perfect, adding to the wholesome experience. Rooms exude a comfortable homely vibe, further enhancing the romantic feel of the stay. Visitors appreciate the warm welcome and the overall beauty of the hotel, describing their visits as lovely experiences filled with great memories.
While the hotel is well-suited for romance, it also excels in catering to families. The service is repeatedly commended as great, making it a family-friendly environment. Additionally, it is a convenient choice for those looking to perform Umrah or Haj, given its supportive service in this regard.
Cleanliness and comfort are also standout features of this hotel, ensuring a tranquil and private retreat for all guests. The overall experience at Violet Al Shisha Hotel is charming, inviting and serene, a truly beautiful place to visit.
No, Violet Al Shisha Hotel doesn't have any pool.
No, a spa isn't available at Violet Al Shisha Hotel.
No, Violet Al Shisha Hotel doesn't allow dogs.
No, parking facilities aren't available at Violet Al Shisha Hotel.
No, Violet Al Shisha Hotel doesn't have a gym.
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