Wirgan Hotel Al Azizyah
Mecca
21.40106200,
39.87264900
,
8113 Al Masjid Al Haram Rd - Al Jamiah Dist. Unit No 2222, 24242 Mecca
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Summary of reviewsNestled in the tranquil, upscale neighborhood of Al-Azizia, Wirgan Hotel Al Azizyah receives high praise for its serene environment, cleanliness and luxurious accommodations. Guests appreciate its proximity to essential services like grocery stores, pharmacies and restaurants, although its 10-15 minute distance from the Grand Mosque is noted. Despite this, the hotel compensates with a reliable shuttle service and readily available taxis.
Breakfast at the hotel receives acclaim for its variety and sumptuous presentation, particularly for Arab families and individuals with dietary restrictions. However, some guests pointed out a lack of diversity, availability issues and higher costs. Dinner experiences are varied with some praising specific dishes while others felt the offerings lacked variety and value.
Rooms at Wirgan Hotel Al Azizyah are frequently described as spacious, clean and modern, featuring luxurious furniture and good amenities. Occasional issues such as inconsistent cleaning services and noisy air conditioning are noted but do not detract significantly from the overall positive feedback on room quality and comfort.
Cleanliness is a standout feature with guests commending both the immaculate state of the rooms and public areas. The hotel maintains a luxurious and fresh ambiance, thanks to the dedicated housekeeping staff. This exceptional cleanliness, paired with modern and elegant decor, significantly enhances the guest experience.
The service provided by the staff at Wirgan Hotel Al Azizyah is highly rated with many guests citing the professionalism and courtesy of the team. Particular individuals are often mentioned for their outstanding hospitality, though a few note occasional lapses in responsiveness and customer service.
Wi-Fi service at the hotel is generally reliable and fast, but some guests experienced occasional disconnections and slow speeds. Parking facilities, while appreciated for their convenience and valet service, receive mixed reviews due to limited and narrow spaces leading to congestion, especially during peak times.
Families find Wirgan Hotel Al Azizyah particularly accommodating with family suites and children’s play areas widely appreciated. The high price of family suites is noted but considered worthwhile by many guests. Some minor issues, like the lack of kitchen utensils and dental kits, are mentioned but do not overshadow the overall family-friendly environment.
The beds are generally praised for their comfort and quality, contributing to restful sleep for most guests. However, there are isolated complaints about bed size, cleanliness and the discomfort of some pillows.
In summary, Wirgan Hotel Al Azizyah is lauded for its luxurious, clean and family-friendly accommodations. Despite minor areas needing improvement in dining variety, parking convenience and occasional service lapses, the hotel's serenity, modern amenities and exceptional staff service make it a preferred choice for travelers seeking a comfortable and upscale stay in Al-Azizia.
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Breakfast at the hotel receives acclaim for its variety and sumptuous presentation, particularly for Arab families and individuals with dietary restrictions. However, some guests pointed out a lack of diversity, availability issues and higher costs. Dinner experiences are varied with some praising specific dishes while others felt the offerings lacked variety and value.
Rooms at Wirgan Hotel Al Azizyah are frequently described as spacious, clean and modern, featuring luxurious furniture and good amenities. Occasional issues such as inconsistent cleaning services and noisy air conditioning are noted but do not detract significantly from the overall positive feedback on room quality and comfort.
Cleanliness is a standout feature with guests commending both the immaculate state of the rooms and public areas. The hotel maintains a luxurious and fresh ambiance, thanks to the dedicated housekeeping staff. This exceptional cleanliness, paired with modern and elegant decor, significantly enhances the guest experience.
The service provided by the staff at Wirgan Hotel Al Azizyah is highly rated with many guests citing the professionalism and courtesy of the team. Particular individuals are often mentioned for their outstanding hospitality, though a few note occasional lapses in responsiveness and customer service.
Wi-Fi service at the hotel is generally reliable and fast, but some guests experienced occasional disconnections and slow speeds. Parking facilities, while appreciated for their convenience and valet service, receive mixed reviews due to limited and narrow spaces leading to congestion, especially during peak times.
Families find Wirgan Hotel Al Azizyah particularly accommodating with family suites and children’s play areas widely appreciated. The high price of family suites is noted but considered worthwhile by many guests. Some minor issues, like the lack of kitchen utensils and dental kits, are mentioned but do not overshadow the overall family-friendly environment.
The beds are generally praised for their comfort and quality, contributing to restful sleep for most guests. However, there are isolated complaints about bed size, cleanliness and the discomfort of some pillows.
In summary, Wirgan Hotel Al Azizyah is lauded for its luxurious, clean and family-friendly accommodations. Despite minor areas needing improvement in dining variety, parking convenience and occasional service lapses, the hotel's serenity, modern amenities and exceptional staff service make it a preferred choice for travelers seeking a comfortable and upscale stay in Al-Azizia.
Family Friendly Hotel
This hotel is listed among the most recommended family-friendly hotels in Mecca.
Hotel for Honeymoon
Romantic Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
4-Star Hotel
About Wirgan Hotel Al Azizyah
License: 10007172
Guest Reviews
Location
Despite the numerous positives, it's important to note that the hotel is a bit far from the Grand Mosque (Haram), roughly a 10-15 minute drive. While this distance might be a drawback for some, the hotel offsets it with a reliable shuttle service available at regular intervals, ensuring guests can easily reach the Haram for prayers and visits. Taxis are also readily available outside the hotel, making transit straightforward.
The location's serenity, away from the crowded areas, adds to the appeal, ensuring a peaceful stay. Positioned advantageously on King Khalid Road and in a vibrant part of Al-Azizia, the hotel is also close to Makkah Mall and other attractive spots.
Overall, Wirgan Hotel Al Azizyah is an excellent choice for those seeking luxurious family accommodations with essential amenities within reach, albeit with a slight distance from the Grand Mosque.
Breakfast
However, some reviews highlight the lack of diversity and improvements needed in the breakfast offerings. It’s noted that while there’s a variety of food available, including good appetizers, hot dishes often lack variety. The breakfast is also described as somewhat modest and requiring more effort in terms of both variety and availability of dishes. Coffee and juices are frequently highlighted as areas needing improvement and some guests mention that the breakfast is not included in the room price, which can lead to additional costs.
Many reviewers also comment on the high price of the breakfast, indicating that it may be a bit expensive for what is provided. Some guests experienced limited availability of breakfast options, particularly on weekdays with a buffet primarily available only on weekends. This lack of clarity about the availability and pricing of breakfast was a point of confusion and dissatisfaction for a number of guests.
Overall, while the breakfast at Wirgan Hotel Al Azizyah excels in certain areas with its varied and delicious spread, there are notable areas needing enhancement, particularly in terms of diversity, availability and pricing, to fully meet guest expectations.
Dinner
Room service received mixed reviews with some guests appreciating the excellent food delivery, including a warm set-up, while others found the grilled food and rice below par. There were also mentions of certain dishes like chicken noodles being excellent, whereas the chicken cream soup did not meet expectations.
Additionally, the quality of pastries and grape leaves garnered negative feedback, pointing to a need for improvement. The restaurant's management and service were also criticized with some guests finding the restaurant manager unfriendly.
Overall, although some guests enjoyed their meals and the breakfast/dinner buffet was highlighted as superb by a few, there seems to be inconsistent quality and significant room for improvement in terms of variety, value for money and overall dining experience at the hotel.
Rooms
However, some reviews reflect issues with the room cleaning services, which were inconsistent for certain guests. Problems like dirty carpets, noisy air conditioning and occasional missing items like shower towels and tea supplies also came up in a few comments. The absence of room service for daily cleaning, delayed responses to room requests and occasional unpleasant odors were other points of concern.
Despite these occasional drawbacks, many reviewers felt that the overall quality, spaciousness and modern design of the rooms made for a comfortable and enjoyable stay, underscored by the favorable comments on the hotel’s decor and the serene environment. The rooms' generous sizes and appealing views of the city further contribute to the allure of the hotel.
Beds
However, not all guests felt the same way. There were some reports of beds being too small, dirty or just downright uncomfortable. A recurring issue is that what appears to be a king-sized bed is actually two single beds pushed together, which some guests found less comfortable. Additionally, several guests mentioned that the pillows were very uncomfortable and in dire need of replacement.
Despite these shortcomings, the consensus leans towards the positive with many praising the hotel for its clean and cozy bedding. The bed comfort, coupled with spacious rooms and clean mattresses, ensures that most guests can expect a restful night's sleep.
Cleanliness
The reviews also commend the housekeeping staff for their dedication to maintaining high cleanliness standards, though a few noted occasional lapses requiring follow-up for services like daily cleaning. Nonetheless, guests overwhelmingly appreciated the clean and well-organized environment, contributing to a serene and comfortable stay.
The guest reviews consistently praised not only the cleanliness but also the modern and elegant design of the hotel. Many guests also appreciated the hotel's attention to detail in cleanliness, describing the rooms as "spotless" and highlighting that the hotel looks new and well-maintained.
Overall, the emphasis on cleanliness combined with exceptional customer service makes Wirgan Hotel Al Azizyah a preferred choice for travelers seeking a clean, comfortable and luxurious stay.
Staff
Guests frequently note the welcoming and helpful nature of the employees, emphasizing their friendly smiles and readiness to assist. The personal touch provided by team members like Mr. Naji Al-Zahrani and Brother Ayman is often highlighted, illustrating the staff's dedication to making guests feel valued. The hotel’s reception team earns specific accolades for handling check-ins and guest interactions with efficiency and class, ensuring a seamless and pleasant experience for visitors.
However, there are occasional mentions of less favorable experiences, including unresponsiveness, rude behavior from some staff members and a need for further training in customer service and English proficiency. Despite a few critiques, the majority of reviews reflect a positive impression, underscoring the staff as a key highlight of the hotel experience. The combination of professional demeanor, quick service and overall friendly atmosphere largely contributes to guests’ satisfaction at Wirgan Hotel Al Azizyah.
Wi-Fi
Parking
However, many guests pointed out significant challenges. The parking spaces are often described as limited and narrow, leading to frequent congestion and difficulty in finding available spots, especially during peak hours or busy seasons. Some visitors mentioned experiencing difficulty entering the parking lot at various times of the day, while others noted that the parking lots were often full, resulting in blocked or overcrowded spaces. There were also complaints about the shuttle bus service, which some found insufficient in terms of frequency and capacity, adding to the overall inconvenience.
Despite these issues, some guests managed to find parking conveniently and the inclusion of multiple elevators from the parking lots to the hotel was seen as a plus. Overall, while there are adequate parking facilities, the limited availability and frequent congestion can be a downside for those traveling with a vehicle.
Family
Families, especially those with children, appreciate the playroom and play area provided, which the kids absolutely loved. Additionally, the breakfast buffet caters well to Arab families and the hotel staff receives praise for their welcoming and friendly treatment toward family guests.
The rooms are clean and well-maintained with baby beds and cots available upon request, ensuring comfort for families with young children. However, a few guests noted minor drawbacks, such as the lack of utensils in the family suites and the absence of dental kits before check-in.
Despite these small issues, the overwhelming consensus is that the hotel offers a pleasant, relaxing and luxurious environment with top-notch cleaning and care. The location is deemed excellent for families looking to stay in Azizyah, solidifying the Wirgan Hotel as one of the best family places to stay in the area.
4 Star
Guests have repeatedly highlighted the exceptional value for money with some even expressing that the hotel deserves a five-star rating instead of its current four-star status. The quiet and beautiful ambiance of the hotel has encouraged multiple repeat visits, making it a highly recommended destination.
Services and amenities at Wirgan Hotel Al Azizyah are consistently praised for their excellence, contributing to the overall luxurious experience. Despite a few mentions of areas where the service does not fully meet the four-star standards, the positive feedback overwhelmingly highlights the property's high standing amongst four-star hotels. Equipped with decorative interiors and modern infrastructure, the hotel offers an upscale experience at reasonable rates.
In summary, Wirgan Hotel Al Azizyah stands out as one of the best hotels in Mecca, seamlessly blending affordability with five-star comforts, thus creating a memorable and worthwhile stay for its guests.
Business
Many guests note the hotel for being an ideal spot for business trips with several rating it as one of the best for such purposes. The supportive staff responds promptly to requests, further contributing to a pleasant stay for business travelers. The well-equipped rooms also play a significant role in meeting business needs, although some guests reported a lack of USB plugs.
Overall, Wirgan Hotel Al Azizyah is seen as a great value for money with good service dedicated to business travelers. Its calm environment adds to its suitability as a business hotel, making it recommended for any business-related activities.
Accessible
The hotel's location is conveniently accessible, bolstered by ample underground parking and public transport options. A complimentary shuttle bus service facilitates easy access to the Haram, which is particularly beneficial for the elderly or those with limited mobility. Guests found the check-in and check-out processes seamless, further enhancing the overall experience.
Overall, the modern design, cleanliness and spaciousness of the facilities were highlights, contributing to a comfortable stay. However, some noted that the positioning and scheduling of the bus service could be improved to optimize convenience. Despite minor issues with transport schedules, the hotel's accessible facilities and thoughtful accommodations make it a commendable choice for travelers with disabilities.
Honeymoon
The spacious and modern decor further enhances the romantic experience of honeymooners. The dining experience at the hotel is especially notable, offering a special touch to any romantic getaway. While there are not many specific details available about unique honeymoon services, the overall romantic facilities and atmosphere make it a fitting choice for couples celebrating their new union.
No, Wirgan Hotel Al Azizyah doesn't have any pool.
No, a spa isn't available at Wirgan Hotel Al Azizyah.
No, Wirgan Hotel Al Azizyah doesn't allow dogs.
Yes, parking facilities are available at Wirgan Hotel Al Azizyah.
No, Wirgan Hotel Al Azizyah doesn't have a gym.
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