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Accessible, Luxury Hotels in Mecca
40 HOTELS IN AND AROUND MECCAMost popular user searches in Mecca: hotels with free wi-fi.
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$
+1
Info
Summary of reviews
The Hilton Hotel & Convention Jabal Omar Makkah receives widespread acclaim, particularly for its strategic location near the Holy Mosque, Al Masjid Al Haram. Guests commend its proximity—approximately a 5 to 10-minute walk—alongside modern amenities, spacious and clean rooms and exceptional views of the Haram, which enhance the overall visitor experience. The convenience is bolstered by nearby amenities such as restaurants, grocery stores like Bin Dawood and shopping centers. Despite a minor inconvenience posed by the hilly terrain, the availability of shuttle services mitigates this, making the hotel highly recommended for its location and accessibility.
The breakfast at the hotel stands out with high praise for its extensive variety and excellent quality. An impressive breakfast buffet, along with options for Suhoor and Iftar during Ramadan, highlights the focus on fresh, delicious and beautifully presented food. The attentive service and comfortable dining area add to the positive dining experience. However, there are occasional suggestions for increased variety to cater to different tastes, especially for those with dietary restrictions.
Dinner experiences are mixed with positive remarks about the variety and quality of the dinner buffet and the convenience offered by the Azure Restaurant. Guests staying in executive suites value the complimentary dinners and access to an executive lounge. Yet, some feel the dinner is overpriced with limited meal options for children and occasional issues with food quality and room service timing.
Rooms are frequently praised for their cleanliness, spaciousness and comfort. Modern decor and luxurious amenities are appreciated, especially the views of the Haram. While there are some reports of maintenance issues and occasional outdated furniture, the overall satisfaction with the rooms remains high. Efficient room service and responsive housekeeping are notable positives, though isolated cases of inadequate cleaning and maintenance are mentioned.
Cleanliness throughout the hotel receives strong positive feedback with guests describing the rooms and common areas as very clean and well-maintained. Housekeeping staff are recognized for their thorough and prompt service, although infrequent lapses, such as stained carpets or delayed room cleaning, are noted.
Staff interactions are predominantly positive with many guests highlighting helpful, polite and professional behavior across various departments. Instances of exceptional service are frequently mentioned, although some reviews cite slow check-in processes and occasional unresponsiveness or unprofessional behavior, particularly at reception.
WiFi services at the hotel receive mixed feedback. While some guests report strong and stable signals, many express dissatisfaction with weak or intermittent WiFi in rooms. Issues with connectivity and speed are common and although communal areas fare better, in-room WiFi experiences require significant improvement.
Parking at the hotel is a notable challenge with the high cost and disorganized process being major complaints. Limited parking spaces, lack of complimentary options and accessibility issues, particularly for disabled guests, contribute to a generally stressful parking experience.
Families find the hotel suitable with spacious rooms and family-friendly amenities. Staff efforts to accommodate families and the comfortable environment are appreciated, despite some accessibility concerns, particularly for strollers and elderly family members.
The beds at the hotel are highly praised for their comfort and quality, contributing to a restful stay. Despite isolated issues such as bed size suitability or mattress stiffness, the overall sentiment is that the beds are comfortable and conducive to a good night's sleep.
In summary, the Hilton Hotel & Convention Jabal Omar Makkah is highly recommended for its prime location, cleanliness, comfortable rooms and friendly staff. Areas like WiFi connectivity and parking could use improvement, but the hotel remains a favored choice for pilgrims and visitors seeking convenience and quality in Makkah.
The breakfast at the hotel stands out with high praise for its extensive variety and excellent quality. An impressive breakfast buffet, along with options for Suhoor and Iftar during Ramadan, highlights the focus on fresh, delicious and beautifully presented food. The attentive service and comfortable dining area add to the positive dining experience. However, there are occasional suggestions for increased variety to cater to different tastes, especially for those with dietary restrictions.
Dinner experiences are mixed with positive remarks about the variety and quality of the dinner buffet and the convenience offered by the Azure Restaurant. Guests staying in executive suites value the complimentary dinners and access to an executive lounge. Yet, some feel the dinner is overpriced with limited meal options for children and occasional issues with food quality and room service timing.
Rooms are frequently praised for their cleanliness, spaciousness and comfort. Modern decor and luxurious amenities are appreciated, especially the views of the Haram. While there are some reports of maintenance issues and occasional outdated furniture, the overall satisfaction with the rooms remains high. Efficient room service and responsive housekeeping are notable positives, though isolated cases of inadequate cleaning and maintenance are mentioned.
Cleanliness throughout the hotel receives strong positive feedback with guests describing the rooms and common areas as very clean and well-maintained. Housekeeping staff are recognized for their thorough and prompt service, although infrequent lapses, such as stained carpets or delayed room cleaning, are noted.
Staff interactions are predominantly positive with many guests highlighting helpful, polite and professional behavior across various departments. Instances of exceptional service are frequently mentioned, although some reviews cite slow check-in processes and occasional unresponsiveness or unprofessional behavior, particularly at reception.
WiFi services at the hotel receive mixed feedback. While some guests report strong and stable signals, many express dissatisfaction with weak or intermittent WiFi in rooms. Issues with connectivity and speed are common and although communal areas fare better, in-room WiFi experiences require significant improvement.
Parking at the hotel is a notable challenge with the high cost and disorganized process being major complaints. Limited parking spaces, lack of complimentary options and accessibility issues, particularly for disabled guests, contribute to a generally stressful parking experience.
Families find the hotel suitable with spacious rooms and family-friendly amenities. Staff efforts to accommodate families and the comfortable environment are appreciated, despite some accessibility concerns, particularly for strollers and elderly family members.
The beds at the hotel are highly praised for their comfort and quality, contributing to a restful stay. Despite isolated issues such as bed size suitability or mattress stiffness, the overall sentiment is that the beds are comfortable and conducive to a good night's sleep.
In summary, the Hilton Hotel & Convention Jabal Omar Makkah is highly recommended for its prime location, cleanliness, comfortable rooms and friendly staff. Areas like WiFi connectivity and parking could use improvement, but the hotel remains a favored choice for pilgrims and visitors seeking convenience and quality in Makkah.
Categories
Accessible
Luxury
Health & Safety
$
+5
Info
Summary of reviews
Emaar Grand Hotel in Mecca enjoys an excellent location on Ibrahim Khalil Street, praised for its proximity to the Haram, being just a convenient 10-minute walk to the Masjid Al-Haram and the Kaaba. The vibrant surroundings include shops and restaurants, delighting guests with accessibility and ease, especially for families needing to manage short walking distances with children.
The breakfast at Emaar Grand Hotel is largely well-received, noted for its quality, freshness and variety. The generous buffet caters to a range of tastes, earning descriptors such as excellent and magnificent. Despite some critical remarks about the repetition and limited variety, the overall sentiment is positive regarding the breakfast experience.
Dinner reviews, however, are mixed with some guests complimenting the meal variety and quality, while others highlight areas needing improvement. Nonetheless, satisfactory and tasty experiences seem to be a common finding.
Rooms at Emaar Grand Hotel are generally comfortable, clean and spacious with particular praise for the beds and luxurious bathrooms. However, some discrepancies arise with room sizes when accommodating larger groups and occasional plumbing issues. The hotel needs to manage these aspects to consistently meet the expectations of a five-star establishment.
Cleanliness is a standout feature with most guests commending the tidy rooms and common areas, maintained through robust daily housekeeping. Friendly and cooperative staff significantly add to the overall positive atmosphere, providing an appreciated level of service, though occasional instances of uncooperativeness were mentioned.
The WiFi service at the hotel faces criticism due to instability and slow speeds, highlighting an area for improvement. Additionally, parking incurs a daily fee which some guests believe should be complimentary given the hotel’s rating.
Families find the Emaar Grand Hotel accommodating, especially due to its proximity to the Masjid and its ability to provide rooms with multiple beds and thoughtful arrangements for children. Although some issues were noted, such as booking inaccuracies and minor cleanliness concerns, the accommodations largely ensure a comfortable stay for families.
Beds receive favorable comments for comfort, contributing to restful sleep, though there are criticisms about the pillows and occasional cleanliness issues, including isolated reports of bed bugs. Guests generally appreciate the fresh bedding and ample towels, contributing to a satisfactory sleeping experience.
For its five-star rating, guest opinions vary significantly. Some feel the hotel does not entirely meet five-star standards, suggesting a truer rating might be lower. Conversely, others appreciate the value for money, finding the facilities and services exceed their expectations at the price point of a two-star hotel.
In summary, Emaar Grand Hotel presents a location well-suited for religious visitors with promising attributes in service, dining and accommodation that largely meet guest expectations, albeit with notable areas for improvement particularly in WiFi quality and consistency in room standards.
The breakfast at Emaar Grand Hotel is largely well-received, noted for its quality, freshness and variety. The generous buffet caters to a range of tastes, earning descriptors such as excellent and magnificent. Despite some critical remarks about the repetition and limited variety, the overall sentiment is positive regarding the breakfast experience.
Dinner reviews, however, are mixed with some guests complimenting the meal variety and quality, while others highlight areas needing improvement. Nonetheless, satisfactory and tasty experiences seem to be a common finding.
Rooms at Emaar Grand Hotel are generally comfortable, clean and spacious with particular praise for the beds and luxurious bathrooms. However, some discrepancies arise with room sizes when accommodating larger groups and occasional plumbing issues. The hotel needs to manage these aspects to consistently meet the expectations of a five-star establishment.
Cleanliness is a standout feature with most guests commending the tidy rooms and common areas, maintained through robust daily housekeeping. Friendly and cooperative staff significantly add to the overall positive atmosphere, providing an appreciated level of service, though occasional instances of uncooperativeness were mentioned.
The WiFi service at the hotel faces criticism due to instability and slow speeds, highlighting an area for improvement. Additionally, parking incurs a daily fee which some guests believe should be complimentary given the hotel’s rating.
Families find the Emaar Grand Hotel accommodating, especially due to its proximity to the Masjid and its ability to provide rooms with multiple beds and thoughtful arrangements for children. Although some issues were noted, such as booking inaccuracies and minor cleanliness concerns, the accommodations largely ensure a comfortable stay for families.
Beds receive favorable comments for comfort, contributing to restful sleep, though there are criticisms about the pillows and occasional cleanliness issues, including isolated reports of bed bugs. Guests generally appreciate the fresh bedding and ample towels, contributing to a satisfactory sleeping experience.
For its five-star rating, guest opinions vary significantly. Some feel the hotel does not entirely meet five-star standards, suggesting a truer rating might be lower. Conversely, others appreciate the value for money, finding the facilities and services exceed their expectations at the price point of a two-star hotel.
In summary, Emaar Grand Hotel presents a location well-suited for religious visitors with promising attributes in service, dining and accommodation that largely meet guest expectations, albeit with notable areas for improvement particularly in WiFi quality and consistency in room standards.
Categories
Luxury
Accessible
Family
$
+1
Info
Summary of reviews
The 'Park Inn by Radisson Makkah Aziziyah' is highly praised for its convenient location in Al-Aziziya, which provides easy access to supermarkets, restaurants, shopping centers and a nearby mosque. The hotel's shuttle service to the Holy Mosque (Haram) and King Abdulaziz International Airport adds to its appeal, despite being somewhat distant from central locations. The vibrant surrounding area and well-maintained facilities enhance the overall guest experience.
Breakfast at the hotel garners mixed reviews. While many guests appreciate the variety, freshness and value for money, others find it lacking in diversity and repetitive with some noting that certain items, such as fresh juices and bakery products, fall short of five-star expectations. Feedback during Ramadan pointed out modest and insufficient options for iftar and suhoor.
Dinner experiences are similarly varied. The iftar buffet is often praised for its quality and variety, but there are concerns about the pricing and quality of suhoor meals. Guests also report service issues, including slow delivery times and unavailability of listed dishes. Despite these challenges, the restaurant's Indian ethnic food receives positive mentions.
Rooms are generally well-received, noted for their spaciousness, cleanliness and modern interiors. Guests commend the comfortable beds, large bathrooms and efficient air conditioning. However, some point out discrepancies between advertised and actual room conditions, occasional noise disturbances and inconsistent room service.
Cleanliness at the hotel is mostly appreciated with an emphasis on the tidy and well-maintained rooms. Efficient housekeeping and well-kept common areas add to the positive experience. Nonetheless, some guests report minor issues with cleanliness in specific areas like carpets and bathrooms, particularly during busy periods.
Staff at the Park Inn by Radisson Makkah Aziziyah receive outstanding feedback for their professionalism, friendliness and helpfulness. Many staff members are singled out for their exceptional service, creating a welcoming atmosphere. Despite occasional reports of slow response times and isolated unprofessional behavior, the majority of staff interactions contribute positively to guest satisfaction.
Free wifi is provided, though reviews are mixed. Some guests find the connection fast and reliable, while others experience slow speeds and connectivity issues.
The spa facilities seem to face operational challenges with many guests noting the unavailability of the sauna and steam room during their stay. The gym is generally praised for being well-equipped and clean, but its small size and inconsistency in availability are noted areas for improvement.
Parking is appreciated for being modern, secure and free, although it can become crowded and larger vehicles might find the spaces tight. Despite occasional difficulties during peak times, the parking is generally reliable and convenient.
Overall, the 'Park Inn by Radisson Makkah Aziziyah' offers a comfortable, well-located stay with excellent staff and ample amenities, making it a solid choice for visitors to Makkah.
Breakfast at the hotel garners mixed reviews. While many guests appreciate the variety, freshness and value for money, others find it lacking in diversity and repetitive with some noting that certain items, such as fresh juices and bakery products, fall short of five-star expectations. Feedback during Ramadan pointed out modest and insufficient options for iftar and suhoor.
Dinner experiences are similarly varied. The iftar buffet is often praised for its quality and variety, but there are concerns about the pricing and quality of suhoor meals. Guests also report service issues, including slow delivery times and unavailability of listed dishes. Despite these challenges, the restaurant's Indian ethnic food receives positive mentions.
Rooms are generally well-received, noted for their spaciousness, cleanliness and modern interiors. Guests commend the comfortable beds, large bathrooms and efficient air conditioning. However, some point out discrepancies between advertised and actual room conditions, occasional noise disturbances and inconsistent room service.
Cleanliness at the hotel is mostly appreciated with an emphasis on the tidy and well-maintained rooms. Efficient housekeeping and well-kept common areas add to the positive experience. Nonetheless, some guests report minor issues with cleanliness in specific areas like carpets and bathrooms, particularly during busy periods.
Staff at the Park Inn by Radisson Makkah Aziziyah receive outstanding feedback for their professionalism, friendliness and helpfulness. Many staff members are singled out for their exceptional service, creating a welcoming atmosphere. Despite occasional reports of slow response times and isolated unprofessional behavior, the majority of staff interactions contribute positively to guest satisfaction.
Free wifi is provided, though reviews are mixed. Some guests find the connection fast and reliable, while others experience slow speeds and connectivity issues.
The spa facilities seem to face operational challenges with many guests noting the unavailability of the sauna and steam room during their stay. The gym is generally praised for being well-equipped and clean, but its small size and inconsistency in availability are noted areas for improvement.
Parking is appreciated for being modern, secure and free, although it can become crowded and larger vehicles might find the spaces tight. Despite occasional difficulties during peak times, the parking is generally reliable and convenient.
Overall, the 'Park Inn by Radisson Makkah Aziziyah' offers a comfortable, well-located stay with excellent staff and ample amenities, making it a solid choice for visitors to Makkah.
Categories
Accessible
Luxury
Sustainability Journey
$
+2
Info
Summary of reviews
The Address Jabal Omar Makkah is highly praised for its luxurious accommodations, exceptional views of the Kaaba and Holy Mosque and outstanding staff service. The spacious and elegantly decorated rooms receive consistent commendations for their cleanliness, modern amenities and comfort with many guests particularly appreciating the breathtaking vistas of the Haram. The high-quality furniture and thoughtful touches, such as welcome fruits and Saudi coffee, contribute to a relaxing stay, though some rooms occasionally fall short of view expectations.
The hotel's location draws mixed reviews. Guests appreciate its proximity to the Haram, aided by a frequent shuttle service, though the actual walking route can be inconvenient due to ongoing construction and crowded elevators. This logistical challenge, while manageable, might be a drawback for elderly visitors or those with mobility issues.
Breakfast offerings receive both praise and criticism. Many guests enjoy the diverse and delicious options with noteworthy service from specific staff members. However, some feel the breakfast lacks variety and fails to meet 5-star expectations with issues like overcrowding, high prices and early clearing of food detracting from the experience. Dinner receives similar mixed feedback, citing the need for improved variety and freshness, especially during Ramadan. The high cost of meals is a recurring concern among diners.
The staff at Address Jabal Omar Makkah are frequently highlighted for their friendliness, professionalism and responsiveness, significantly enhancing the guest experience. Many employees are mentioned by name for their exceptional service, contributing to smooth check-in/check-out processes and prompt responses to inquiries.
The hotel's cleanliness is widely praised with guests noting the immaculate condition of rooms and common areas. The hotel's modern, luxurious appearance and well-maintained facilities create a welcoming environment, though occasional minor lapses are noted.
The wifi service garners mixed reviews with both commendations for high-speed internet and complaints about weak signals and lack of information. The spa also receives mixed feedback with some guests appreciating the facilities while others point out the lack of operational readiness and limited information.
Parking facilities receive mixed reviews as well. While free parking is a significant advantage, issues such as high fees, narrow spaces and poor signage detract from the experience. The valet service is available, but the absence of dedicated guest parking services is noted.
Family-friendly amenities and child safety policies are well-received, making the hotel a comfortable option for families. Despite some logistical challenges for those with young children or elderly guests, the overall environment is welcoming and hassle-free.
The beds are a highlight, often described as comfortable, clean and luxurious, though some guests note mixed feelings about pillow firmness. Double beds are limited to suites, which could be important for future guests to consider.
Overall, Address Jabal Omar Makkah offers a luxurious and comfortable stay with high standards of service and cleanliness, though there are areas for improvement in dining variety, wifi connectivity and parking logistics.
The hotel's location draws mixed reviews. Guests appreciate its proximity to the Haram, aided by a frequent shuttle service, though the actual walking route can be inconvenient due to ongoing construction and crowded elevators. This logistical challenge, while manageable, might be a drawback for elderly visitors or those with mobility issues.
Breakfast offerings receive both praise and criticism. Many guests enjoy the diverse and delicious options with noteworthy service from specific staff members. However, some feel the breakfast lacks variety and fails to meet 5-star expectations with issues like overcrowding, high prices and early clearing of food detracting from the experience. Dinner receives similar mixed feedback, citing the need for improved variety and freshness, especially during Ramadan. The high cost of meals is a recurring concern among diners.
The staff at Address Jabal Omar Makkah are frequently highlighted for their friendliness, professionalism and responsiveness, significantly enhancing the guest experience. Many employees are mentioned by name for their exceptional service, contributing to smooth check-in/check-out processes and prompt responses to inquiries.
The hotel's cleanliness is widely praised with guests noting the immaculate condition of rooms and common areas. The hotel's modern, luxurious appearance and well-maintained facilities create a welcoming environment, though occasional minor lapses are noted.
The wifi service garners mixed reviews with both commendations for high-speed internet and complaints about weak signals and lack of information. The spa also receives mixed feedback with some guests appreciating the facilities while others point out the lack of operational readiness and limited information.
Parking facilities receive mixed reviews as well. While free parking is a significant advantage, issues such as high fees, narrow spaces and poor signage detract from the experience. The valet service is available, but the absence of dedicated guest parking services is noted.
Family-friendly amenities and child safety policies are well-received, making the hotel a comfortable option for families. Despite some logistical challenges for those with young children or elderly guests, the overall environment is welcoming and hassle-free.
The beds are a highlight, often described as comfortable, clean and luxurious, though some guests note mixed feelings about pillow firmness. Double beds are limited to suites, which could be important for future guests to consider.
Overall, Address Jabal Omar Makkah offers a luxurious and comfortable stay with high standards of service and cleanliness, though there are areas for improvement in dining variety, wifi connectivity and parking logistics.
Categories
Accessible
Luxury
Honeymoon
$
+7
Info
Summary of reviews
Makkah Al Aziziah stands out as a prime destination for both leisure and pilgrimage visitors, thanks to its strategic location in the Al-Aziziyah district. The hotel offers easy access to The Kaabah and MasjidulHaram, along with a variety of dining and shopping options in the vicinity, including popular spots like Al-Baik and Al-Nouri Markets. The neighborhood's peaceful atmosphere, combined with ample transportation services, ensures guests can navigate both spiritual activities and urban conveniences with ease.
The breakfast offerings receive commendation for their diversity and taste, despite some concerns about variety and quality. The restaurant staff is praised for their courtesy and great service, which enhances the dining experience. The rooms are notably spacious and well-equipped, providing a comfortable retreat with added tranquility from views of the swimming pool. Cleanliness is generally well-maintained, with a focus on comfort and a clean environment, although isolated issues with housekeeping service and carpet cleanliness in corridors are mentioned.
Guests frequently highlight the exceptional service from the staff, who are articulate, respectful, and accommodating. The reception team is particularly noted for their efficient service and courteous interaction, contributing to a welcoming atmosphere. Staff members like Mr. Rakan Al-Qarni and Ms. Samaher are applauded for their exceptional manners and attentiveness to guest needs.
Overall, Makkah Al Aziziah creates a favorable impression with its blend of comfort, convenience, and dedicated service, making it an appealing choice for those visiting Makkah.
The breakfast offerings receive commendation for their diversity and taste, despite some concerns about variety and quality. The restaurant staff is praised for their courtesy and great service, which enhances the dining experience. The rooms are notably spacious and well-equipped, providing a comfortable retreat with added tranquility from views of the swimming pool. Cleanliness is generally well-maintained, with a focus on comfort and a clean environment, although isolated issues with housekeeping service and carpet cleanliness in corridors are mentioned.
Guests frequently highlight the exceptional service from the staff, who are articulate, respectful, and accommodating. The reception team is particularly noted for their efficient service and courteous interaction, contributing to a welcoming atmosphere. Staff members like Mr. Rakan Al-Qarni and Ms. Samaher are applauded for their exceptional manners and attentiveness to guest needs.
Overall, Makkah Al Aziziah creates a favorable impression with its blend of comfort, convenience, and dedicated service, making it an appealing choice for those visiting Makkah.
Categories
Luxury
Accessible
Sustainability Journey
$
+1
Info
Summary of reviews
Sheraton Makkah Jabal Al Kaaba Hotel offers a generally high-quality experience, especially in terms of its advantageous location and exceptional staff service. The hotel's proximity to the Haram, being just a 5 to 15-minute walk away, makes it ideal for pilgrims seeking convenient access to holy sites. However, the climb up the hill and ongoing construction nearby can pose challenges, particularly for elderly guests and those with mobility issues.
The cleanliness of the hotel is consistently praised with rooms, bathrooms and shared spaces being well-maintained and hygienic. This attention to cleanliness greatly enhances the overall guest experience. The rooms themselves are a mixed bag; while some guests find them small, many are pleased with upgrades to spacious suites featuring modern amenities and comfortable beds. Despite occasional issues with outdated rooms and inconsistent room service, the majority of guests report a comfortable stay with potential for room upgrades.
The hotel's breakfast evokes mixed reactions. While many guests enjoy the variety and quality of the offerings, including both Arabic and international dishes, others criticize the breakfast for being overpriced, lacking in variety and suffering from service inefficiencies. Dinner options also receive mixed reviews; some guests appreciate the buffet spreads, while others find the food quality and variety lacking.
Staff at Sheraton Makkah Jabal Al Kaaba Hotel are frequently commended for their friendliness, professionalism and willingness to go above and beyond to ensure a pleasant stay. Specific employees are often highlighted for exceptional service, contributing to a welcoming atmosphere that guests appreciate.
Despite some criticisms, such as slow and unreliable WiFi and the challenging incline to reach the hotel, the overall sentiment is positive. The hotel is also noted as being family-friendly, offering spacious and clean accommodations suitable for those traveling with children. The comfortable beds and high-quality sheets further enhance the guest experience, ensuring restful stays.
While some aspects, such as the lack of certain amenities like a gym or parking space, may not fully align with a five-star rating, the majority of guests find the hotel to be a high-standard establishment. The combination of its excellent location, cleanliness, service and comfortable accommodations make Sheraton Makkah Jabal Al Kaaba Hotel a recommended option for visitors to Makkah.
The cleanliness of the hotel is consistently praised with rooms, bathrooms and shared spaces being well-maintained and hygienic. This attention to cleanliness greatly enhances the overall guest experience. The rooms themselves are a mixed bag; while some guests find them small, many are pleased with upgrades to spacious suites featuring modern amenities and comfortable beds. Despite occasional issues with outdated rooms and inconsistent room service, the majority of guests report a comfortable stay with potential for room upgrades.
The hotel's breakfast evokes mixed reactions. While many guests enjoy the variety and quality of the offerings, including both Arabic and international dishes, others criticize the breakfast for being overpriced, lacking in variety and suffering from service inefficiencies. Dinner options also receive mixed reviews; some guests appreciate the buffet spreads, while others find the food quality and variety lacking.
Staff at Sheraton Makkah Jabal Al Kaaba Hotel are frequently commended for their friendliness, professionalism and willingness to go above and beyond to ensure a pleasant stay. Specific employees are often highlighted for exceptional service, contributing to a welcoming atmosphere that guests appreciate.
Despite some criticisms, such as slow and unreliable WiFi and the challenging incline to reach the hotel, the overall sentiment is positive. The hotel is also noted as being family-friendly, offering spacious and clean accommodations suitable for those traveling with children. The comfortable beds and high-quality sheets further enhance the guest experience, ensuring restful stays.
While some aspects, such as the lack of certain amenities like a gym or parking space, may not fully align with a five-star rating, the majority of guests find the hotel to be a high-standard establishment. The combination of its excellent location, cleanliness, service and comfortable accommodations make Sheraton Makkah Jabal Al Kaaba Hotel a recommended option for visitors to Makkah.
Categories
Accessible
Luxury
Sustainability Journey
$
+2
Info
Summary of reviews
Makarem Umm Al Qura Hotel, located in Mecca, is widely praised for its strategic proximity to Masjid Al Haram (Kaaba), making it a convenient choice for pilgrims. The availability of frequent shuttle services further enhances ease of access, despite some guests finding the distance from the Haram a little taxing, particularly for elderly visitors. The hotel's serene setting, spacious and clean rooms, friendly staff and reasonable pricing contribute positively to the overall guest experience.
The hotel's dining services, particularly breakfast and dinner, receive commendations for variety and quality. The breakfast buffet, filled with flavorful Arabic dishes, despite minor calls for more variety, remains a highlight. The dinner experience is also well-regarded with the local culinary expertise and diverse selection appreciated by many, though occasional logistical challenges are noted during peak times.
Room quality brings a mix of feedback. Guests appreciate the spaciousness, comfort and daily room service. However, many rooms are dated with complaints about old furnishings, non-functional appliances and inconsistent cleanliness standards detracting from the overall comfort. Soundproofing and lighting in some rooms also need improvement with some experiencing unpleasant smells and high humidity.
Cleanliness feedback swings between positive and negative. While many guests find the rooms neat and the housekeeping satisfactory, significant issues like smelly bathrooms, dirty carpets and stained bedding point to areas needing enhancement. Maintenance and modernization are suggested to truly meet the expected standards.
Staff at Makarem Umm Al Qura Hotel frequently earn high praise for their professionalism, cooperation and friendliness, significantly enhancing the guest experience. Positive mentions include the responsiveness of the housekeeping and reception teams, creating a welcoming atmosphere.
The provision of free, spacious parking is a notable advantage, especially given its scarcity in Makkah hotels. Ease of access and security of the parking facilities enhance convenience for guests arriving by car, despite minor navigation challenges at the entrance.
For families, the hotel offers a comfortable and convenient stay with spacious rooms, helpful staff and a variety of amenities like a supermarket and barber shop. The shuttle service further adds to family convenience, although room sizes could be slightly more accommodating for larger groups.
While beds generally receive positive remarks for comfort, occasional issues with cleanliness, older beds and inconsistent bedding quality surface. Addressing these issues could enhance overall guest satisfaction.
Despite some positive feedback regarding cleanliness, food quality and facilities, the hotel's five-star rating is contested by several guests who feel that the current state of rooms and amenities aligns more closely with a three- or four-star status. Calls for modernization and better maintenance are common.
Business guests find the hotel’s meeting rooms and business center facilities adequate for corporate needs. While WiFi quality varies, the overall environment suits business-related stays.
In summary, Makarem Umm Al Qura Hotel offers a blend of convenience, comfort and affordability, ideal for pilgrims and families. Enhanced maintenance, modernization and consistent cleanliness could elevate the hotel to truly meet its five-star aspirations.
The hotel's dining services, particularly breakfast and dinner, receive commendations for variety and quality. The breakfast buffet, filled with flavorful Arabic dishes, despite minor calls for more variety, remains a highlight. The dinner experience is also well-regarded with the local culinary expertise and diverse selection appreciated by many, though occasional logistical challenges are noted during peak times.
Room quality brings a mix of feedback. Guests appreciate the spaciousness, comfort and daily room service. However, many rooms are dated with complaints about old furnishings, non-functional appliances and inconsistent cleanliness standards detracting from the overall comfort. Soundproofing and lighting in some rooms also need improvement with some experiencing unpleasant smells and high humidity.
Cleanliness feedback swings between positive and negative. While many guests find the rooms neat and the housekeeping satisfactory, significant issues like smelly bathrooms, dirty carpets and stained bedding point to areas needing enhancement. Maintenance and modernization are suggested to truly meet the expected standards.
Staff at Makarem Umm Al Qura Hotel frequently earn high praise for their professionalism, cooperation and friendliness, significantly enhancing the guest experience. Positive mentions include the responsiveness of the housekeeping and reception teams, creating a welcoming atmosphere.
The provision of free, spacious parking is a notable advantage, especially given its scarcity in Makkah hotels. Ease of access and security of the parking facilities enhance convenience for guests arriving by car, despite minor navigation challenges at the entrance.
For families, the hotel offers a comfortable and convenient stay with spacious rooms, helpful staff and a variety of amenities like a supermarket and barber shop. The shuttle service further adds to family convenience, although room sizes could be slightly more accommodating for larger groups.
While beds generally receive positive remarks for comfort, occasional issues with cleanliness, older beds and inconsistent bedding quality surface. Addressing these issues could enhance overall guest satisfaction.
Despite some positive feedback regarding cleanliness, food quality and facilities, the hotel's five-star rating is contested by several guests who feel that the current state of rooms and amenities aligns more closely with a three- or four-star status. Calls for modernization and better maintenance are common.
Business guests find the hotel’s meeting rooms and business center facilities adequate for corporate needs. While WiFi quality varies, the overall environment suits business-related stays.
In summary, Makarem Umm Al Qura Hotel offers a blend of convenience, comfort and affordability, ideal for pilgrims and families. Enhanced maintenance, modernization and consistent cleanliness could elevate the hotel to truly meet its five-star aspirations.
Categories
Accessible
Luxury
Honeymoon
$
+2
Info
Summary of reviews
Elaf Al Mashaer Hotel Makkah receives substantial acclaim from its guests, primarily for its strategic and convenient location. Close proximity to Al-Masjid Al-Haram within a brief 5 to 10-minute walking distance, makes it an ideal stay for pilgrims. The hotel is situated in a bustling area with easy access to various amenities such as grocery stores, restaurants and public transportation, which further enhances its appeal.
The breakfast offered receives mostly positive feedback for its variety and quality with a diverse range of international cuisines and a pleasing dining ambiance, often with a view of the Holy Mosque. Dinner also garners praise for its quality and variety, particularly the iftar buffet during Ramadan. However, there are occasional remarks about limited options and service inconsistencies.
The hotel's rooms are generally found to be clean, comfortable and well-equipped. However, guests feel that some rooms require renovation and improvement in terms of odor control, lighting and sound insulation. Many guests appreciate the spacious layouts and practical amenities, though some find the rooms smaller than anticipated with occasional issues in housekeeping service.
Cleanliness is highlighted positively with the lobby and overall environment maintaining a tidy and welcoming appearance. Nevertheless, there are specific concerns about bathroom maintenance and the condition of carpets, indicating areas for potential improvement in housekeeping practices.
The hotel staff earn high marks for their service, described as friendly, accommodating and professional. Several staff members receive special mentions for their exceptional hospitality, creating a warm and welcoming atmosphere for visitors. Although there are occasional criticisms regarding responsiveness and language barriers, these do not overshadow the predominant positive sentiment.
WiFi services at the hotel receive mixed reviews with many guests encountering slow or unreliable connections. While some spaces in the hotel offer better connectivity, overall improvement in this area is desired to complement the guests' experience.
Parking availability is a point of contention with limited spaces and additional charges that some find expensive. While the convenience of underground parking is appreciated, the cost and potential difficulties in finding available spaces are concerns for many guests.
For families, the hotel is highly regarded due to its friendly atmosphere and proximity to the Haram. Clean family rooms and a generally hospitable environment make it a recommended choice for families, though there are mentions of small beds and a need for better housekeeping services.
The comfort of the beds receives mixed feedback — many find them satisfactory and clean, but some guests suggest that larger or more comfortable mattresses would enhance the experience further.
Business travelers find the hotel suitable due to its array of business-friendly amenities, including conference rooms and a free business center. The professional staff and strategic location make it a viable option for those visiting Makkah for work-related purposes, despite occasional issues with internet connectivity.
Overall, Elaf Al Mashaer Hotel Makkah offers a comfortable and convenient stay with its prime location, commendable service and generally positive dining experiences. However, targeted improvements in room maintenance, WiFi service and parking arrangements could further enhance the guest experience.
The breakfast offered receives mostly positive feedback for its variety and quality with a diverse range of international cuisines and a pleasing dining ambiance, often with a view of the Holy Mosque. Dinner also garners praise for its quality and variety, particularly the iftar buffet during Ramadan. However, there are occasional remarks about limited options and service inconsistencies.
The hotel's rooms are generally found to be clean, comfortable and well-equipped. However, guests feel that some rooms require renovation and improvement in terms of odor control, lighting and sound insulation. Many guests appreciate the spacious layouts and practical amenities, though some find the rooms smaller than anticipated with occasional issues in housekeeping service.
Cleanliness is highlighted positively with the lobby and overall environment maintaining a tidy and welcoming appearance. Nevertheless, there are specific concerns about bathroom maintenance and the condition of carpets, indicating areas for potential improvement in housekeeping practices.
The hotel staff earn high marks for their service, described as friendly, accommodating and professional. Several staff members receive special mentions for their exceptional hospitality, creating a warm and welcoming atmosphere for visitors. Although there are occasional criticisms regarding responsiveness and language barriers, these do not overshadow the predominant positive sentiment.
WiFi services at the hotel receive mixed reviews with many guests encountering slow or unreliable connections. While some spaces in the hotel offer better connectivity, overall improvement in this area is desired to complement the guests' experience.
Parking availability is a point of contention with limited spaces and additional charges that some find expensive. While the convenience of underground parking is appreciated, the cost and potential difficulties in finding available spaces are concerns for many guests.
For families, the hotel is highly regarded due to its friendly atmosphere and proximity to the Haram. Clean family rooms and a generally hospitable environment make it a recommended choice for families, though there are mentions of small beds and a need for better housekeeping services.
The comfort of the beds receives mixed feedback — many find them satisfactory and clean, but some guests suggest that larger or more comfortable mattresses would enhance the experience further.
Business travelers find the hotel suitable due to its array of business-friendly amenities, including conference rooms and a free business center. The professional staff and strategic location make it a viable option for those visiting Makkah for work-related purposes, despite occasional issues with internet connectivity.
Overall, Elaf Al Mashaer Hotel Makkah offers a comfortable and convenient stay with its prime location, commendable service and generally positive dining experiences. However, targeted improvements in room maintenance, WiFi service and parking arrangements could further enhance the guest experience.
Categories
Accessible
Luxury
Family
$
+1
Info
Summary of reviews
Hilton Suites Jabal Omar Makkah garners significant positive reviews for its prime location, exceptional service and high-quality facilities. Situated just a short walk from the Haram, the hotel offers unparalleled convenience for visitors with easy access to key gates like King Fahd Gate and King Abdullah Expansion. Its proximity to shopping centers, pharmacies and grocery stores, coupled with breathtaking views of the Haram from the rooms, enhances the overall experience.
The breakfast service is another highlight, frequently praised for its variety and quality. The buffet covers a wide range of options from different cuisines with the egg station receiving special mentions. Guests commend the friendly and attentive staff and the clean, pleasant ambiance of the breakfast area. The dinner experience is more mixed with some guests appreciating the food variety and server politeness, while others feel the quality is inconsistent and the options could be more diverse.
The rooms receive high marks for their cleanliness, spaciousness and comfort. The well-maintained accommodations feature excellent views of the Haram and various amenities, although some guests note that older furniture and fixtures could use updating. Cleanliness is a strong point across the hotel, maintained by diligent housekeeping staff who receive frequent commendations.
The hotel staff are consistently praised for their professionalism, friendliness and exceptional service. Guests frequently highlight the welcoming and helpful behavior of the reception, housekeeping and restaurant staff, which significantly enhances the guest experience. Names like Mr. Waseem, Khulood, Abdullah, Ahmed, Ramadan and Abdul Ahad are often mentioned for their outstanding service.
Free WiFi, however, seems to be a weak point with many guests reporting it to be slow and unreliable, particularly in the rooms. The parking facilities are appreciated for their convenience but criticized for being overly expensive with guests expressing a desire for more reasonably priced options or complimentary parking for hotel residents.
Hilton Suites Jabal Omar Makkah is noted as an excellent choice for families, offering spacious family-friendly accommodations and a welcoming atmosphere. The staff are particularly attentive to the needs of families, making the hotel a top choice for those traveling with children. The hotel’s comfortable beds also receive frequent praise for contributing to a restful stay, though some inconsistencies were noted with extra beds and sofa beds.
Overall, Hilton Suites Jabal Omar Makkah is highly commended for its five-star luxury, excellent service, prime location and family-friendly environment, making it a strongly recommended choice for visitors to Makkah.
The breakfast service is another highlight, frequently praised for its variety and quality. The buffet covers a wide range of options from different cuisines with the egg station receiving special mentions. Guests commend the friendly and attentive staff and the clean, pleasant ambiance of the breakfast area. The dinner experience is more mixed with some guests appreciating the food variety and server politeness, while others feel the quality is inconsistent and the options could be more diverse.
The rooms receive high marks for their cleanliness, spaciousness and comfort. The well-maintained accommodations feature excellent views of the Haram and various amenities, although some guests note that older furniture and fixtures could use updating. Cleanliness is a strong point across the hotel, maintained by diligent housekeeping staff who receive frequent commendations.
The hotel staff are consistently praised for their professionalism, friendliness and exceptional service. Guests frequently highlight the welcoming and helpful behavior of the reception, housekeeping and restaurant staff, which significantly enhances the guest experience. Names like Mr. Waseem, Khulood, Abdullah, Ahmed, Ramadan and Abdul Ahad are often mentioned for their outstanding service.
Free WiFi, however, seems to be a weak point with many guests reporting it to be slow and unreliable, particularly in the rooms. The parking facilities are appreciated for their convenience but criticized for being overly expensive with guests expressing a desire for more reasonably priced options or complimentary parking for hotel residents.
Hilton Suites Jabal Omar Makkah is noted as an excellent choice for families, offering spacious family-friendly accommodations and a welcoming atmosphere. The staff are particularly attentive to the needs of families, making the hotel a top choice for those traveling with children. The hotel’s comfortable beds also receive frequent praise for contributing to a restful stay, though some inconsistencies were noted with extra beds and sofa beds.
Overall, Hilton Suites Jabal Omar Makkah is highly commended for its five-star luxury, excellent service, prime location and family-friendly environment, making it a strongly recommended choice for visitors to Makkah.
Categories
Accessible
Luxury
Sustainability Journey
$
+1
Info
Summary of reviews
M Hotel Makkah by Millennium receives overall positive feedback from guests, particularly highlighting its cleanliness, friendly staff, comfortable rooms and comprehensive shuttle services. Many guests appreciate the hotel’s clean, well-maintained rooms and commend the helpful housekeeping staff. The beds are generally found to be comfortable, adding to a good sleeping experience for most guests.
The hotel's location, although a 30-40 minute walk from Masjid Al Haram, benefits from frequent and reliable shuttle services, making the pilgrimage manageable. Guests also value the peaceful environment away from heavy traffic and commend the spacious parking facilities.
While breakfast receives mixed reviews, many guests praise the variety and deliciousness of the food, especially the live chef stations and fresh offerings. Similarly, dinner is often appreciated for its quality and tasty meals, although some guests find the variety lacking. The Iftar buffet is noted as a good value for money option.
Despite having some issues with room size and sound insulation, guests generally find the rooms to be clean, comfortable and well-equipped with modern amenities. However, there are occasional reports of maintenance problems and noise from adjacent rooms.
Guests repeatedly highlight the hotel's cleanliness, describing it as very clean and comfortable with diligent housekeeping services. Nonetheless, some inconsistencies in cleanliness are occasionally noted.
Staff interactions receive mixed feedback; many staff members are praised for their friendliness, helpfulness and professionalism, while some reception staff face criticism for being unresponsive and unhelpful.
WiFi at the hotel varies in performance with some guests reporting excellent connectivity while others encounter significant issues, particularly on higher floors.
Parking facilities are highly praised for their convenience, spaciousness and ease of access, enhancing the hotel’s appeal, especially during peak times.
Family-friendliness is another positive aspect with amenities like a small play area, baby-friendly options and a convenient shuttle service being appreciated by families. Although there are some criticisms, such as the absence of a microwave for kids' food, the overall sentiment is that the hotel provides good value for money and meets international standards, making it a recommended choice for families.
In summary, while there are some areas for improvement such as dining variety, noise insulation, WiFi stability and certain five-star amenities, M Hotel Makkah by Millennium offers a positive stay experience with comfortable rooms, excellent cleanliness, dedicated staff and effective shuttle services.
The hotel's location, although a 30-40 minute walk from Masjid Al Haram, benefits from frequent and reliable shuttle services, making the pilgrimage manageable. Guests also value the peaceful environment away from heavy traffic and commend the spacious parking facilities.
While breakfast receives mixed reviews, many guests praise the variety and deliciousness of the food, especially the live chef stations and fresh offerings. Similarly, dinner is often appreciated for its quality and tasty meals, although some guests find the variety lacking. The Iftar buffet is noted as a good value for money option.
Despite having some issues with room size and sound insulation, guests generally find the rooms to be clean, comfortable and well-equipped with modern amenities. However, there are occasional reports of maintenance problems and noise from adjacent rooms.
Guests repeatedly highlight the hotel's cleanliness, describing it as very clean and comfortable with diligent housekeeping services. Nonetheless, some inconsistencies in cleanliness are occasionally noted.
Staff interactions receive mixed feedback; many staff members are praised for their friendliness, helpfulness and professionalism, while some reception staff face criticism for being unresponsive and unhelpful.
WiFi at the hotel varies in performance with some guests reporting excellent connectivity while others encounter significant issues, particularly on higher floors.
Parking facilities are highly praised for their convenience, spaciousness and ease of access, enhancing the hotel’s appeal, especially during peak times.
Family-friendliness is another positive aspect with amenities like a small play area, baby-friendly options and a convenient shuttle service being appreciated by families. Although there are some criticisms, such as the absence of a microwave for kids' food, the overall sentiment is that the hotel provides good value for money and meets international standards, making it a recommended choice for families.
In summary, while there are some areas for improvement such as dining variety, noise insulation, WiFi stability and certain five-star amenities, M Hotel Makkah by Millennium offers a positive stay experience with comfortable rooms, excellent cleanliness, dedicated staff and effective shuttle services.
Categories
Accessible
Luxury
Honeymoon
$
+2
Info
Summary of reviews
Makarem Ajyad Makkah Hotel enjoys praise for its exceptional location, being just a short walk from the Masjid Al Haram. This makes it a highly convenient option for pilgrims. The flat and straightforward path to the mosque, along with its proximity to major gates such as the Ajyad Gate and King Abdulaziz Gate, adds to its appeal. The area's bustling atmosphere with shops and markets nearby, enhances the overall stay.
The breakfast service at the hotel garners mixed feedback. Many guests find it outstanding, delicious and comparable to Michelin standards with its wide variety of dishes. However, some guests feel the menu is repetitive and criticize the crowded dining areas. Dinner, especially the iftar and suhoor meals during Ramadan, receives more consistent praise for its variety and quality, although some note occasional issues with food running out or limited selection.
The rooms are frequently described as clean, spacious and comfortable with modern design and well-maintained facilities. Guests particularly appreciate the large beds and the overall cleanliness of the rooms. Nonetheless, some find the rooms narrow or outdated and there are occasional reports of cleanliness lapses.
Cleanliness is a strong point for the hotel with many guests praising the daily housekeeping and the modern, well-maintained premises. However, some have noted specific areas needing improvement, like older carpets and detailed cleaning in certain spots.
The staff at Makarem Ajyad Makkah Hotel are often highlighted for their friendliness, professionalism and helpfulness. Many guests appreciate the exceptional service from housekeeping and the prompt assistance from the concierge and restaurant staff. While there are occasional mentions of the reception staff appearing overwhelmed, the overall sentiment towards the staff is positive.
Wi-Fi service evokes mixed reactions; while some guests report a strong and reliable internet connection, others face issues with frequent disconnections and poor signals in certain areas.
The hotel is well-regarded for its family-friendly environment, offering spacious rooms and accommodating staff who ensure a comfortable stay for families, particularly those with young children. Its location and amenities cater well to family needs, though the hotel can get crowded during peak seasons.
Beds are generally described as comfortable and spacious, contributing to a good night's sleep for most guests, despite minor complaints about mattress firmness or pillow height.
While Makarem Ajyad Makkah Hotel is considered a five-star establishment with its exceptional location and service, some areas such as cleanliness and breakfast quality need improvement to consistently meet five-star standards.
The breakfast service at the hotel garners mixed feedback. Many guests find it outstanding, delicious and comparable to Michelin standards with its wide variety of dishes. However, some guests feel the menu is repetitive and criticize the crowded dining areas. Dinner, especially the iftar and suhoor meals during Ramadan, receives more consistent praise for its variety and quality, although some note occasional issues with food running out or limited selection.
The rooms are frequently described as clean, spacious and comfortable with modern design and well-maintained facilities. Guests particularly appreciate the large beds and the overall cleanliness of the rooms. Nonetheless, some find the rooms narrow or outdated and there are occasional reports of cleanliness lapses.
Cleanliness is a strong point for the hotel with many guests praising the daily housekeeping and the modern, well-maintained premises. However, some have noted specific areas needing improvement, like older carpets and detailed cleaning in certain spots.
The staff at Makarem Ajyad Makkah Hotel are often highlighted for their friendliness, professionalism and helpfulness. Many guests appreciate the exceptional service from housekeeping and the prompt assistance from the concierge and restaurant staff. While there are occasional mentions of the reception staff appearing overwhelmed, the overall sentiment towards the staff is positive.
Wi-Fi service evokes mixed reactions; while some guests report a strong and reliable internet connection, others face issues with frequent disconnections and poor signals in certain areas.
The hotel is well-regarded for its family-friendly environment, offering spacious rooms and accommodating staff who ensure a comfortable stay for families, particularly those with young children. Its location and amenities cater well to family needs, though the hotel can get crowded during peak seasons.
Beds are generally described as comfortable and spacious, contributing to a good night's sleep for most guests, despite minor complaints about mattress firmness or pillow height.
While Makarem Ajyad Makkah Hotel is considered a five-star establishment with its exceptional location and service, some areas such as cleanliness and breakfast quality need improvement to consistently meet five-star standards.
Categories
Accessible
Luxury
Honeymoon
$
+3
Info
Summary of reviews
'Al Ghufran Safwah Hotel Makkah' excels in providing guests with a luxurious and convenient stay, particularly for pilgrims visiting the Holy Mosque. Its prime location within Safwah Towers gives easy access to significant landmarks, offering an exceptionally short walk to the Haram, the Kaaba, and King Abdulaziz Gate. This proximity, coupled with its accessibility even during peak prayer times, is highly praised by guests, including those with mobility challenges.
The hotel ensures a superior experience with its clean, spacious, and comfortable rooms, often exceeding expectations through complimentary upgrades to large suites furnished with plush bedding. The attentive and friendly staff are frequently commended for their professionalism and willingness to assist, enhancing the welcoming atmosphere and contributing to seamless check-in and check-out processes.
Dining experiences at the hotel contribute positively to guest satisfaction. While a few areas were noted for improvement in terms of freshness and pricing, the breakfast buffet is lauded for its variety and flavor, especially during Ramadan, with the dinner offerings presenting a rich blend of Indonesian and Middle Eastern cuisines. The consistent focus on providing diverse and high-quality options leaves guests generally satisfied with their culinary choices.
Although the complimentary Wi-Fi receives mixed feedback, guests appreciate its availability, indicating areas for better connectivity and enhancement could further improve their stay. The parking situation, however, draws significant attention due to perceived high costs and accessibility challenges, highlighting areas needing strategic improvements.
The hotel proves to be family-friendly with spacious rooms, helpful interconnecting arrangements, and special upgrades that cater to travelers accompanied by elderly and young children. The consistently clean environment and essential supplies further contribute to a peaceful and pleasant atmosphere for families.
Al Ghufran Safwah Hotel Makkah consistently receives high praise for its luxury and service quality, with many guests suggesting it surpasses the typical five-star standards due to its professionalism, warm hospitality, and comprehensive amenities. Though areas such as decor and breakfast offerings could enhance alignment with luxury expectations, the overall sentiment remains overwhelmingly positive, with the hotel's exceptional service and strategic location making it a favored choice among those visiting Mecca.
The hotel ensures a superior experience with its clean, spacious, and comfortable rooms, often exceeding expectations through complimentary upgrades to large suites furnished with plush bedding. The attentive and friendly staff are frequently commended for their professionalism and willingness to assist, enhancing the welcoming atmosphere and contributing to seamless check-in and check-out processes.
Dining experiences at the hotel contribute positively to guest satisfaction. While a few areas were noted for improvement in terms of freshness and pricing, the breakfast buffet is lauded for its variety and flavor, especially during Ramadan, with the dinner offerings presenting a rich blend of Indonesian and Middle Eastern cuisines. The consistent focus on providing diverse and high-quality options leaves guests generally satisfied with their culinary choices.
Although the complimentary Wi-Fi receives mixed feedback, guests appreciate its availability, indicating areas for better connectivity and enhancement could further improve their stay. The parking situation, however, draws significant attention due to perceived high costs and accessibility challenges, highlighting areas needing strategic improvements.
The hotel proves to be family-friendly with spacious rooms, helpful interconnecting arrangements, and special upgrades that cater to travelers accompanied by elderly and young children. The consistently clean environment and essential supplies further contribute to a peaceful and pleasant atmosphere for families.
Al Ghufran Safwah Hotel Makkah consistently receives high praise for its luxury and service quality, with many guests suggesting it surpasses the typical five-star standards due to its professionalism, warm hospitality, and comprehensive amenities. Though areas such as decor and breakfast offerings could enhance alignment with luxury expectations, the overall sentiment remains overwhelmingly positive, with the hotel's exceptional service and strategic location making it a favored choice among those visiting Mecca.
Categories
Luxury
Accessible
Family
$
+1
Info
Summary of reviews
Swissotel Al Maqam Makkah enjoys an exceptional location, making it a favorite choice for pilgrims visiting the holy city. Its proximity to the Holy Mosque of Makkah ensures unparalleled convenience for frequent prayers. Guests appreciate the seamless access to the Haram, aided by high-speed elevators and a dedicated entrance, as well as the superb views, particularly rooms overlooking the Kaaba. The hotel is also close to shopping malls and local amenities, boosting its strategic placement.
The breakfast at the hotel has received predominantly positive feedback with an extensive and high-quality buffet offering a variety of dishes. Guests find the breakfast experience grand and enjoyable, although some suggest more diversity, especially in desi and Asian options. Despite occasional crowding and repetitiveness, the overall quality and service make breakfast a highlight for many visitors.
Dinner experiences are mixed but generally favorable with many guests praising the delicious, lavish buffet that accommodates different tastes. Some guests, however, find the dinner options limited and expensive, indicating areas for potential improvement in menu variety and cold drink availability.
Rooms at Swissotel Al Maqam Makkah are praised for their spaciousness, cleanliness and comfort, featuring modern furnishings and beautiful views. Despite some reports of dated furniture and inconsistent room service, the overall comfort, particularly with beds and amenities like live adhan speakers, leaves a positive impression. Cleanliness is another strong point with many guests appreciating the neat, well-maintained rooms and the housekeeping staff's diligence, despite occasional lapses in thoroughness, especially during peak times.
The staff at Swissotel Al Maqam Makkah receive high praise for their friendliness, helpfulness and professionalism. Reception, housekeeping and dining staff are noted for their promptness and excellent service, enhancing the overall guest experience. Although there are occasional delays and suggestions for better training at the front desk, the general sentiment towards the staff remains positive.
Free Wi-Fi throughout the hotel is a convenience that guests appreciate, though the service has mixed reviews. Some report a strong connection, while others experience slow and unreliable performance, indicating room for improvement in connectivity.
Parking facilities receive mixed reviews as well. While some guests appreciate the availability, others find it challenging with complicated access and additional charges being common complaints. Locating the parking entrance can be difficult, leading to frustrations, especially with luggage.
Families find Swissotel Al Maqam Makkah particularly accommodating. Spacious family suites, close proximity to the Haram and connections to the mall make it an excellent choice for family stays. The hotel provides a comfortable and convenient environment with minor setbacks in children's facilities and entertainment options.
The beds at Swissotel Al Maqam Makkah are generally noted for their comfort, contributing to a restful stay. Cleanliness and spacious rooms complement the cozy bedding, although some guests mention inconsistencies in comfort and size, particularly with extra beds and pillows.
Overall, Swissotel Al Maqam Makkah offers a comfortable, well-located and family-friendly stay with excellent service, making it a popular choice for pilgrims and families visiting the holy city.
The breakfast at the hotel has received predominantly positive feedback with an extensive and high-quality buffet offering a variety of dishes. Guests find the breakfast experience grand and enjoyable, although some suggest more diversity, especially in desi and Asian options. Despite occasional crowding and repetitiveness, the overall quality and service make breakfast a highlight for many visitors.
Dinner experiences are mixed but generally favorable with many guests praising the delicious, lavish buffet that accommodates different tastes. Some guests, however, find the dinner options limited and expensive, indicating areas for potential improvement in menu variety and cold drink availability.
Rooms at Swissotel Al Maqam Makkah are praised for their spaciousness, cleanliness and comfort, featuring modern furnishings and beautiful views. Despite some reports of dated furniture and inconsistent room service, the overall comfort, particularly with beds and amenities like live adhan speakers, leaves a positive impression. Cleanliness is another strong point with many guests appreciating the neat, well-maintained rooms and the housekeeping staff's diligence, despite occasional lapses in thoroughness, especially during peak times.
The staff at Swissotel Al Maqam Makkah receive high praise for their friendliness, helpfulness and professionalism. Reception, housekeeping and dining staff are noted for their promptness and excellent service, enhancing the overall guest experience. Although there are occasional delays and suggestions for better training at the front desk, the general sentiment towards the staff remains positive.
Free Wi-Fi throughout the hotel is a convenience that guests appreciate, though the service has mixed reviews. Some report a strong connection, while others experience slow and unreliable performance, indicating room for improvement in connectivity.
Parking facilities receive mixed reviews as well. While some guests appreciate the availability, others find it challenging with complicated access and additional charges being common complaints. Locating the parking entrance can be difficult, leading to frustrations, especially with luggage.
Families find Swissotel Al Maqam Makkah particularly accommodating. Spacious family suites, close proximity to the Haram and connections to the mall make it an excellent choice for family stays. The hotel provides a comfortable and convenient environment with minor setbacks in children's facilities and entertainment options.
The beds at Swissotel Al Maqam Makkah are generally noted for their comfort, contributing to a restful stay. Cleanliness and spacious rooms complement the cozy bedding, although some guests mention inconsistencies in comfort and size, particularly with extra beds and pillows.
Overall, Swissotel Al Maqam Makkah offers a comfortable, well-located and family-friendly stay with excellent service, making it a popular choice for pilgrims and families visiting the holy city.
Categories
Accessible
Luxury
Sustainability Journey
$
+6
Info
Summary of reviews
TIME Ruba Hotel & Suites in Makkah garners positive feedback for its overall quality and service, though potential guests should be aware of some limitations. The hotel's location, approximately 6 kilometers from the Haram, poses a challenge despite the clean and luxurious atmosphere it offers. To mitigate the inconvenience, the hotel provides a free shuttle service, though its reliability and punctuality can vary. The surrounding area, being newly developed, lacks essential services such as supermarkets and restaurants.
Nevertheless, guests consistently praise the rooms for their cleanliness, spaciousness and comfort. The suites are described as large, airy and ideal for families, featuring beautiful décor and modern amenities. The hotel maintains a high standard of cleanliness throughout with meticulous attention to detail from the cleaning staff contributing to a pleasant stay.
The breakfast buffet, while featuring some unique and delicious dishes, receives mixed reviews. Guests note that the selection and diversity could be improved and the pricing is considered high by some. On a positive note, the hotel offers flexibility by allowing guests to order from delivery apps.
The staff at TIME Ruba Hotel & Suites are frequently highlighted for their professionalism and friendliness. Many guests specifically commend individuals at the reception and luggage service for their attentive and courteous demeanor. Though there are occasional criticisms about unresponsiveness, these instances appear to be exceptions.
The hotel offers an indoor swimming pool, which is appreciated for its cleanliness and additional facilities like a sauna and steam room. However, some guests find the pool water too cold and suggest heating. The WiFi service requires improvement with many guests experiencing slow speeds and poor coverage, particularly on the second floor.
Ample and free parking options, including shaded and basement spaces, enhance the convenience for guests driving to the hotel.
In summary, TIME Ruba Hotel & Suites is well-regarded for its clean, spacious and comfortable accommodations, excellent staff and overall good value for money. While transportation to the Haram and breakfast offerings could be improved, the hotel stands out as a clean, luxurious and family-friendly option.
Nevertheless, guests consistently praise the rooms for their cleanliness, spaciousness and comfort. The suites are described as large, airy and ideal for families, featuring beautiful décor and modern amenities. The hotel maintains a high standard of cleanliness throughout with meticulous attention to detail from the cleaning staff contributing to a pleasant stay.
The breakfast buffet, while featuring some unique and delicious dishes, receives mixed reviews. Guests note that the selection and diversity could be improved and the pricing is considered high by some. On a positive note, the hotel offers flexibility by allowing guests to order from delivery apps.
The staff at TIME Ruba Hotel & Suites are frequently highlighted for their professionalism and friendliness. Many guests specifically commend individuals at the reception and luggage service for their attentive and courteous demeanor. Though there are occasional criticisms about unresponsiveness, these instances appear to be exceptions.
The hotel offers an indoor swimming pool, which is appreciated for its cleanliness and additional facilities like a sauna and steam room. However, some guests find the pool water too cold and suggest heating. The WiFi service requires improvement with many guests experiencing slow speeds and poor coverage, particularly on the second floor.
Ample and free parking options, including shaded and basement spaces, enhance the convenience for guests driving to the hotel.
In summary, TIME Ruba Hotel & Suites is well-regarded for its clean, spacious and comfortable accommodations, excellent staff and overall good value for money. While transportation to the Haram and breakfast offerings could be improved, the hotel stands out as a clean, luxurious and family-friendly option.
Categories
Luxury
Accessible
Parking
$
+4
Info
Summary of reviews
Al Shohada by Palm Rich Makkah has garnered significant praise for its prime location, offering guests easy access to the Haram with just a short walk ranging from 3 to 15 minutes. This convenience is highly appreciated by visitors, enhancing their stay in Makkah. The cleanliness of the hotel and the comfort provided by its accommodations are also frequently commended. The staff, noted for their friendliness and helpfulness, contribute greatly to the positive experience, although the hotel does feel dated and can be crowded at peak times.
The breakfast at Al Shohada by Palm Rich Makkah receives mixed reviews. While many guests find it delightful, varied and well-suited for different eating styles, particularly during Ramadan, others feel it falls short of five-star expectations. The early end time and occasional additional charges for breakfast have been a source of dissatisfaction. The dinner, on the other hand, is more favorably reviewed with the quality and variety of the buffet praised, particularly for Iftar and Suhoor during Ramadan. Despite some concerns about high prices and limited options for other meals, the overall dining experience is positive.
Rooms at Al Shohada by Palm Rich Makkah are appreciated for their spaciousness and cleanliness, contributing to a comfortable stay. The large, clean rooms and comfortable beds receive regular positive feedback, though some guests note that the furnishings and bathrooms are outdated and maintenance issues can occasionally arise. Despite these minor problems, the overall impression remains positive, emphasizing the clean and spacious accommodations and helpful staff.
Cleanliness is a standout feature with many guests noting the meticulous upkeep of rooms and common areas. However, rare issues with bathroom cleanliness and housekeeping delays are mentioned.
The staff at Al Shohada by Palm Rich Makkah receive high praise for their professionalism and courteous service, significantly enhancing the guest experience. Notable mentions of specific staff members highlight the personal touch provided. Even during busy times, the staff manage to fulfill requests promptly, although occasional slow service and communication issues during peak periods are reported.
The WiFi service at the hotel is a common source of dissatisfaction with frequent complaints about weak and unreliable internet connections. Improvements in this area are suggested to meet guest expectations.
Parking at the hotel is convenient and safe, though the cost of 50 riyals per day and higher rates during peak times, is seen as excessive by some guests. Transparent pricing and possibly reducing the fees could improve guest satisfaction.
For families, the hotel offers suitable accommodations with connecting rooms and suites. However, the facility’s age may pose challenges for children or those with mobility issues.
The beds are generally found to be comfortable, contributing to a relaxing stay. However, opinions on mattresses and pillows vary with some guests finding them uncomfortable and in need of an upgrade.
While the hotel is positioned as a five-star establishment, some guests feel it does not fully meet this standard with particular criticism aimed at the breakfast quality and overall service. Despite this, the luxurious ambiance, cleanliness and comfort are often praised, suggesting that, while not a true five-star experience, it remains a posh and refined option offering good value for its location.
The breakfast at Al Shohada by Palm Rich Makkah receives mixed reviews. While many guests find it delightful, varied and well-suited for different eating styles, particularly during Ramadan, others feel it falls short of five-star expectations. The early end time and occasional additional charges for breakfast have been a source of dissatisfaction. The dinner, on the other hand, is more favorably reviewed with the quality and variety of the buffet praised, particularly for Iftar and Suhoor during Ramadan. Despite some concerns about high prices and limited options for other meals, the overall dining experience is positive.
Rooms at Al Shohada by Palm Rich Makkah are appreciated for their spaciousness and cleanliness, contributing to a comfortable stay. The large, clean rooms and comfortable beds receive regular positive feedback, though some guests note that the furnishings and bathrooms are outdated and maintenance issues can occasionally arise. Despite these minor problems, the overall impression remains positive, emphasizing the clean and spacious accommodations and helpful staff.
Cleanliness is a standout feature with many guests noting the meticulous upkeep of rooms and common areas. However, rare issues with bathroom cleanliness and housekeeping delays are mentioned.
The staff at Al Shohada by Palm Rich Makkah receive high praise for their professionalism and courteous service, significantly enhancing the guest experience. Notable mentions of specific staff members highlight the personal touch provided. Even during busy times, the staff manage to fulfill requests promptly, although occasional slow service and communication issues during peak periods are reported.
The WiFi service at the hotel is a common source of dissatisfaction with frequent complaints about weak and unreliable internet connections. Improvements in this area are suggested to meet guest expectations.
Parking at the hotel is convenient and safe, though the cost of 50 riyals per day and higher rates during peak times, is seen as excessive by some guests. Transparent pricing and possibly reducing the fees could improve guest satisfaction.
For families, the hotel offers suitable accommodations with connecting rooms and suites. However, the facility’s age may pose challenges for children or those with mobility issues.
The beds are generally found to be comfortable, contributing to a relaxing stay. However, opinions on mattresses and pillows vary with some guests finding them uncomfortable and in need of an upgrade.
While the hotel is positioned as a five-star establishment, some guests feel it does not fully meet this standard with particular criticism aimed at the breakfast quality and overall service. Despite this, the luxurious ambiance, cleanliness and comfort are often praised, suggesting that, while not a true five-star experience, it remains a posh and refined option offering good value for its location.
Categories
Luxury
Accessible
Honeymoon
$
Info
Summary of reviews
Anjum Makkah Hotel receives glowing reviews for its prime location, just a few minutes' walk from Masjid Al-Haram, which makes it an ideal choice for religious pilgrims. Guests appreciate the convenience of the proximity, enhancing their spiritual experience and making it easy to attend prayers, especially for elderly visitors or those with mobility challenges. The hotel's location also provides easy access to shopping areas and transportation options. The views of the Haram from the rooms are a standout feature, adding to the overall ambiance of the stay.
The breakfast offerings at the hotel are well-received with guests praising the buffet's diverse and delicious spread. Despite some calls for greater variety and freshness, the breakfast is generally viewed as satisfying and contributes positively to the dining experience. Dinner, although mixed in reviews, receives commendation for its variety and quality in certain dishes with particular praise for the biryani. Room service is noted as exceptional, adding to the convenience for guests.
Rooms at Anjum Makkah Hotel are widely praised for their cleanliness, spaciousness and comfort. Guests appreciate the well-maintained spaces, comfortable beds and beautiful views of the Haram. Although some find the room sizes a bit small for larger parties, the overall feedback highlights the excellent housekeeping and service standards.
Cleanliness throughout the hotel is consistently highlighted as a strong point with guests frequently praising the immaculate condition of rooms and common areas. The cleaning staff receive high marks for their diligent and prompt service, maintaining a tidy and pleasant environment.
The staff at Anjum Makkah Hotel are a significant asset, often highlighted for their friendliness, professionalism and dedication to guest satisfaction. Key staff members such as the duty manager and housekeeping personnel receive special mentions for their exceptional service. While there are occasional mentions of service issues during peak times, the overall sentiment reflects a dedicated team focused on delivering an excellent guest experience.
WiFi at the hotel receives varied feedback with some guests experiencing stable and fast connections, while others encounter slow speeds and inconsistent coverage. This suggests room for improvement in ensuring reliable internet service throughout the hotel.
The hotel is highly regarded as a family-friendly establishment, offering spacious rooms and attentive service that make it feel like a home away from home. The convenient location and thoughtful amenities cater well to families, enhancing their overall experience.
Beds at Anjum Makkah Hotel are generally praised for their comfort, contributing to a restful stay. Guests appreciate the clean and well-arranged bedding, although there are occasional mentions of bed sizes being smaller than expected.
As a five-star hotel, Anjum Makkah delivers a largely luxurious experience with excellent food, high-quality amenities and top-notch service. While there are isolated mentions of some areas falling short of five-star expectations, the overall experience aligns well with the hotel's rating, making it a top choice for luxury stays in Mecca.
Business travelers also give positive feedback, commending the hotel's professionalism, business facilities and strategic location. The quiet spaces and reliable WiFi cater well to the needs of work travelers, further enhancing the hotel's appeal.
In summary, Anjum Makkah Hotel offers a highly satisfactory stay with its excellent location, comfortable rooms, attentive staff and strong focus on cleanliness. The breakfast and overall dining experience, combined with the hotel's family-friendly and business-friendly amenities, make it a top choice for visitors to Mecca.
The breakfast offerings at the hotel are well-received with guests praising the buffet's diverse and delicious spread. Despite some calls for greater variety and freshness, the breakfast is generally viewed as satisfying and contributes positively to the dining experience. Dinner, although mixed in reviews, receives commendation for its variety and quality in certain dishes with particular praise for the biryani. Room service is noted as exceptional, adding to the convenience for guests.
Rooms at Anjum Makkah Hotel are widely praised for their cleanliness, spaciousness and comfort. Guests appreciate the well-maintained spaces, comfortable beds and beautiful views of the Haram. Although some find the room sizes a bit small for larger parties, the overall feedback highlights the excellent housekeeping and service standards.
Cleanliness throughout the hotel is consistently highlighted as a strong point with guests frequently praising the immaculate condition of rooms and common areas. The cleaning staff receive high marks for their diligent and prompt service, maintaining a tidy and pleasant environment.
The staff at Anjum Makkah Hotel are a significant asset, often highlighted for their friendliness, professionalism and dedication to guest satisfaction. Key staff members such as the duty manager and housekeeping personnel receive special mentions for their exceptional service. While there are occasional mentions of service issues during peak times, the overall sentiment reflects a dedicated team focused on delivering an excellent guest experience.
WiFi at the hotel receives varied feedback with some guests experiencing stable and fast connections, while others encounter slow speeds and inconsistent coverage. This suggests room for improvement in ensuring reliable internet service throughout the hotel.
The hotel is highly regarded as a family-friendly establishment, offering spacious rooms and attentive service that make it feel like a home away from home. The convenient location and thoughtful amenities cater well to families, enhancing their overall experience.
Beds at Anjum Makkah Hotel are generally praised for their comfort, contributing to a restful stay. Guests appreciate the clean and well-arranged bedding, although there are occasional mentions of bed sizes being smaller than expected.
As a five-star hotel, Anjum Makkah delivers a largely luxurious experience with excellent food, high-quality amenities and top-notch service. While there are isolated mentions of some areas falling short of five-star expectations, the overall experience aligns well with the hotel's rating, making it a top choice for luxury stays in Mecca.
Business travelers also give positive feedback, commending the hotel's professionalism, business facilities and strategic location. The quiet spaces and reliable WiFi cater well to the needs of work travelers, further enhancing the hotel's appeal.
In summary, Anjum Makkah Hotel offers a highly satisfactory stay with its excellent location, comfortable rooms, attentive staff and strong focus on cleanliness. The breakfast and overall dining experience, combined with the hotel's family-friendly and business-friendly amenities, make it a top choice for visitors to Mecca.
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Luxury
Sustainability Journey
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Summary of reviews
Al Marwa Rayhaan by Rotana - Makkah is widely celebrated for its exceptional location, offering guests unparalleled proximity to the Haram with just a short walk to the holy mosque. This convenience, coupled with easy access to nearby shopping, dining options and various services within the Clock Tower, makes it an appealing choice for pilgrims. Guests also rave about the scenic views of the Haram and the Kaaba from their rooms, which enrich their spiritual experience.
The hotel's breakfast offerings are a major highlight with guests frequently praising the extensive variety and deliciousness of the buffet. The dining experience overall receives high marks with Iftar, Sohor and dinner offerings noted for their quality and variety. The presence of chefs on-site during meal times ensures fresh and tasty dishes, complemented by the delightful ambiance of the restaurant with views of the Kaaba.
Rooms at the hotel are often described as spacious and clean with many enjoying excellent views. Housekeeping staff are especially noted for their dedication to maintaining cleanliness. However, some guests mention that the rooms and furnishings appear outdated and in need of refurbishment. Despite these concerns, the proximity to the Haram and the overall tidiness of the rooms are significant positives.
Cleanliness in general receives mixed reviews with many appreciating the well-maintained environment, while others report inconsistencies in room and bathroom cleanliness. Issues such as cigarette smoke odors and dusty carpets are areas highlighted for improvement.
The hotel's staff are consistently praised for their friendliness and efficiency with specific staff members frequently mentioned for their exceptional service. This high level of professionalism and welcoming atmosphere significantly contributes to the positive guest experience.
The free wifi service is functional and generally meets the basic needs of most guests, though some concerns about signal strength and consistency in certain areas of the hotel are noted.
Parking facilities, while available, draw mixed reactions due to high fees, limited spots and cleanliness issues. The valet service, however, is appreciated for its efficiency.
Families find the hotel exceptionally accommodating with spacious suites, convenient check-in procedures and a safe, comfortable environment. The hotel's quiet atmosphere and proximity to the Haram make it a favored choice for family stays.
The quality of beds receives mixed feedback with comfort and cleanliness occasionally falling short of expectations. Improvements in bed quality and maintenance could enhance overall guest satisfaction.
While the hotel receives praise for its facilities and service as being worth the price, a few recurring concerns, such as the need for room updates and better bed maintenance, somewhat temper the perception of a five-star experience. Nevertheless, Al Marwa Rayhaan by Rotana - Makkah remains a popular choice, particularly for its outstanding location and dedicated staff.
The hotel's breakfast offerings are a major highlight with guests frequently praising the extensive variety and deliciousness of the buffet. The dining experience overall receives high marks with Iftar, Sohor and dinner offerings noted for their quality and variety. The presence of chefs on-site during meal times ensures fresh and tasty dishes, complemented by the delightful ambiance of the restaurant with views of the Kaaba.
Rooms at the hotel are often described as spacious and clean with many enjoying excellent views. Housekeeping staff are especially noted for their dedication to maintaining cleanliness. However, some guests mention that the rooms and furnishings appear outdated and in need of refurbishment. Despite these concerns, the proximity to the Haram and the overall tidiness of the rooms are significant positives.
Cleanliness in general receives mixed reviews with many appreciating the well-maintained environment, while others report inconsistencies in room and bathroom cleanliness. Issues such as cigarette smoke odors and dusty carpets are areas highlighted for improvement.
The hotel's staff are consistently praised for their friendliness and efficiency with specific staff members frequently mentioned for their exceptional service. This high level of professionalism and welcoming atmosphere significantly contributes to the positive guest experience.
The free wifi service is functional and generally meets the basic needs of most guests, though some concerns about signal strength and consistency in certain areas of the hotel are noted.
Parking facilities, while available, draw mixed reactions due to high fees, limited spots and cleanliness issues. The valet service, however, is appreciated for its efficiency.
Families find the hotel exceptionally accommodating with spacious suites, convenient check-in procedures and a safe, comfortable environment. The hotel's quiet atmosphere and proximity to the Haram make it a favored choice for family stays.
The quality of beds receives mixed feedback with comfort and cleanliness occasionally falling short of expectations. Improvements in bed quality and maintenance could enhance overall guest satisfaction.
While the hotel receives praise for its facilities and service as being worth the price, a few recurring concerns, such as the need for room updates and better bed maintenance, somewhat temper the perception of a five-star experience. Nevertheless, Al Marwa Rayhaan by Rotana - Makkah remains a popular choice, particularly for its outstanding location and dedicated staff.
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Luxury
Sustainability Journey
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Summary of reviews
Makkah Hotel is a top-tier choice for travelers, offering a prime location directly across from the sacred Masjid al-Haram, which is highly praised for its unparalleled proximity, making it particularly convenient for worshippers. The ease of access from highways and integration with nearby shopping malls and amenities further enhances its appeal. The hotel environment is noted for cleanliness, comfort and helpful staff, creating a supportive experience for visitors.
The breakfast service stands out with high commendations for its widespread variety, quality and taste. Guests appreciate the extensive array of options including hot oats and superb egg corners, further enhanced by attentive and accommodating staff. Though there are suggestions for more variety and concerns about the high cost, the breakfast experience receives overwhelmingly positive reviews.
Dinner at the hotel also garners positive feedback for its variety, especially in buffet and in-room dining. Guests appreciate the delicious food and helpful staff, particularly the offerings at Al-Noor Restaurant. However, some guests feel the dinner selection could be expanded and find the pricing high. Overall, the food quality and service receive praise with some room for improvement.
Rooms at Makkah Hotel are praised for their spaciousness, cleanliness and comfort. Housekeeping and room service are frequently mentioned for their effectiveness. However, guests have noted that some rooms and furniture show signs of aging and could benefit from updates, especially in the bathrooms. Despite this, the rooms are generally clean, cozy and well-maintained.
Cleanliness across the hotel is consistently praised. Guests highlight the high standards maintained throughout their stay with housekeeping services being efficient and thorough. The hotel’s proximity to the Haram, along with its clean environment, further adds to its appeal.
The staff at Makkah Hotel receive widespread acclaim for their exceptional service, friendliness and professionalism. From the reception to housekeeping and restaurant staff, guests commend the staff for their attentiveness and courteous behavior. This dedication to customer service significantly contributes to a satisfying stay.
The wifi service at Makkah Hotel receives mixed reviews with some guests enjoying excellent connectivity while others experience issues with poor quality and unstable connections. While free wifi is available, there are suggestions for improvement to ensure more consistent service.
Parking at the hotel also presents a mixed experience. While parking is available and clean, the high fees and difficult accessibility are common concerns. Guests appreciate the service but suggest reducing costs for hotel residents and improving accessibility.
For families, Makkah Hotel is a top choice, offering numerous amenities and activities catering to children. The hotel's location near the Haram is convenient for families performing Umrah. While prices can be high, especially during Ramadan, the overall experience is positive with many families expressing their intent to return.
The beds at Makkah Hotel receive generally positive feedback for their comfort and cleanliness. Some guests note issues with bed conditions and comfort, but overall, the bedding quality is commendable with scope for improvement.
In summary, Makkah Hotel stands out as a highly recommended choice for travelers due to its prime location, exceptional service and overall high standards of cleanliness and comfort. With a few areas identified for potential improvement, it remains a favored option for visitors seeking a convenient and comfortable stay near the holy mosque.
The breakfast service stands out with high commendations for its widespread variety, quality and taste. Guests appreciate the extensive array of options including hot oats and superb egg corners, further enhanced by attentive and accommodating staff. Though there are suggestions for more variety and concerns about the high cost, the breakfast experience receives overwhelmingly positive reviews.
Dinner at the hotel also garners positive feedback for its variety, especially in buffet and in-room dining. Guests appreciate the delicious food and helpful staff, particularly the offerings at Al-Noor Restaurant. However, some guests feel the dinner selection could be expanded and find the pricing high. Overall, the food quality and service receive praise with some room for improvement.
Rooms at Makkah Hotel are praised for their spaciousness, cleanliness and comfort. Housekeeping and room service are frequently mentioned for their effectiveness. However, guests have noted that some rooms and furniture show signs of aging and could benefit from updates, especially in the bathrooms. Despite this, the rooms are generally clean, cozy and well-maintained.
Cleanliness across the hotel is consistently praised. Guests highlight the high standards maintained throughout their stay with housekeeping services being efficient and thorough. The hotel’s proximity to the Haram, along with its clean environment, further adds to its appeal.
The staff at Makkah Hotel receive widespread acclaim for their exceptional service, friendliness and professionalism. From the reception to housekeeping and restaurant staff, guests commend the staff for their attentiveness and courteous behavior. This dedication to customer service significantly contributes to a satisfying stay.
The wifi service at Makkah Hotel receives mixed reviews with some guests enjoying excellent connectivity while others experience issues with poor quality and unstable connections. While free wifi is available, there are suggestions for improvement to ensure more consistent service.
Parking at the hotel also presents a mixed experience. While parking is available and clean, the high fees and difficult accessibility are common concerns. Guests appreciate the service but suggest reducing costs for hotel residents and improving accessibility.
For families, Makkah Hotel is a top choice, offering numerous amenities and activities catering to children. The hotel's location near the Haram is convenient for families performing Umrah. While prices can be high, especially during Ramadan, the overall experience is positive with many families expressing their intent to return.
The beds at Makkah Hotel receive generally positive feedback for their comfort and cleanliness. Some guests note issues with bed conditions and comfort, but overall, the bedding quality is commendable with scope for improvement.
In summary, Makkah Hotel stands out as a highly recommended choice for travelers due to its prime location, exceptional service and overall high standards of cleanliness and comfort. With a few areas identified for potential improvement, it remains a favored option for visitors seeking a convenient and comfortable stay near the holy mosque.
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Honeymoon
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+1
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Summary of reviews
The Jabal Omar Hyatt Regency Makkah is consistently lauded as a premier accommodation due to its outstanding location, luxury, and exceptional service. Situated just steps away from the Masjid Al-Haram, the hotel offers guests convenient access to the Haram, especially beneficial for Umrah and Hajj pilgrims. Its strategic location is complemented by a seamless connection to an integrated shopping mall, enhancing the overall convenience for guests.
The hotel excels in offering an impressive breakfast experience, with a diverse array of continental and subcontinental choices, which positions it as one of the best in the area. Dining encounters, particularly Iftar, received substantial praise, and room service is noted for promptness and quality. Rooms are highlighted for their spaciousness, modern design, and cleanliness, often providing remarkable views of the mosque, further enriching a guest’s stay.
Jabal Omar Hyatt Regency Makkah is renowned for its cleanliness, maintained by a diligent housekeeping team. The hotel staff garners accolades for their friendliness and professionalism, enhancing the guest experience with their attention to detail and willingness to accommodate special requests. While the WiFi service receives mixed reviews, the overall internet experience was positive for many.
The hotel caters well to families, providing spacious family-friendly rooms and accommodating extra requests, including for connecting rooms and complimentary beds. Moreover, the beds provide exceptional comfort, adding to the restful ambiance of the hotel rooms.
Despite high parking fees and some WiFi inconsistencies, Jabal Omar Hyatt Regency Makkah remains a top choice for travelers seeking a blend of luxury, accessibility, and comfort in Makkah. The commitment to high standards in service and facilities ensures a memorable stay, with many guests expressing intent to return and recommending it as one of the finest hotels in the area. Its strategic location, accessibility features, and luxurious offerings make it an exemplary destination for both religious and business travelers.
The hotel excels in offering an impressive breakfast experience, with a diverse array of continental and subcontinental choices, which positions it as one of the best in the area. Dining encounters, particularly Iftar, received substantial praise, and room service is noted for promptness and quality. Rooms are highlighted for their spaciousness, modern design, and cleanliness, often providing remarkable views of the mosque, further enriching a guest’s stay.
Jabal Omar Hyatt Regency Makkah is renowned for its cleanliness, maintained by a diligent housekeeping team. The hotel staff garners accolades for their friendliness and professionalism, enhancing the guest experience with their attention to detail and willingness to accommodate special requests. While the WiFi service receives mixed reviews, the overall internet experience was positive for many.
The hotel caters well to families, providing spacious family-friendly rooms and accommodating extra requests, including for connecting rooms and complimentary beds. Moreover, the beds provide exceptional comfort, adding to the restful ambiance of the hotel rooms.
Despite high parking fees and some WiFi inconsistencies, Jabal Omar Hyatt Regency Makkah remains a top choice for travelers seeking a blend of luxury, accessibility, and comfort in Makkah. The commitment to high standards in service and facilities ensures a memorable stay, with many guests expressing intent to return and recommending it as one of the finest hotels in the area. Its strategic location, accessibility features, and luxurious offerings make it an exemplary destination for both religious and business travelers.
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Accessible
Luxury
Parking
$
+1
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Summary of reviews
The Marriott Hotel Jabal Omar Makkah consistently earns accolades for its prime location, cleanliness and exceptional service. Conveniently situated near the Haram, the hotel is praised for its easy access to the Holy Mosque, frequent shuttle services and friendly, professional staff. Guests frequently appreciate the clean and comfortable rooms, enhanced by large windows offering direct views of the Haram, creating a luxurious and welcoming atmosphere.
Breakfast at the hotel garners positive feedback for its quality, variety and convenience. The diverse buffet, which includes both continental options and changing daily meal items, is often highlighted for its freshness and taste. Friendly and attentive staff contribute to a pleasant breakfast experience, although some guests suggest improvements in variety and consistency.
Dinner also receives commendations for its high-quality, flavorful dishes and variety, though some guests note areas for improvement concerning menu options and food temperature. The hotel’s room service and dining staff receive positive mentions for their efficient and friendly service.
The cleanliness of the hotel, including rooms and common areas, is consistently praised, contributing significantly to the guests' positive experiences. The staff, including housekeeping and reception, receive frequent commendations for their professionalism and accommodating nature. Notable staff members are often mentioned for their exceptional service.
Family-friendliness is another highlight with the hotel's spacious rooms, convenient location and numerous family activities making it an ideal choice for families. The shuttle service and friendly staff, particularly individuals like Yaser and Abeer, enhance the overall family experience.
One notable area for improvement is the Wi-Fi service, which receives mixed reviews. While some guests find the connection strong and reliable, others report issues with speed and accessibility, particularly in rooms. Parking, though convenient and accessible, is considered expensive by some guests with suggestions for a complimentary option to enhance the overall experience.
Overall, the Marriott Hotel Jabal Omar Makkah is highly recommended for its proximity to the Haram, excellent service, clean and comfortable accommodations and family-friendly environment, making it a top choice for visitors to Makkah.
Breakfast at the hotel garners positive feedback for its quality, variety and convenience. The diverse buffet, which includes both continental options and changing daily meal items, is often highlighted for its freshness and taste. Friendly and attentive staff contribute to a pleasant breakfast experience, although some guests suggest improvements in variety and consistency.
Dinner also receives commendations for its high-quality, flavorful dishes and variety, though some guests note areas for improvement concerning menu options and food temperature. The hotel’s room service and dining staff receive positive mentions for their efficient and friendly service.
The cleanliness of the hotel, including rooms and common areas, is consistently praised, contributing significantly to the guests' positive experiences. The staff, including housekeeping and reception, receive frequent commendations for their professionalism and accommodating nature. Notable staff members are often mentioned for their exceptional service.
Family-friendliness is another highlight with the hotel's spacious rooms, convenient location and numerous family activities making it an ideal choice for families. The shuttle service and friendly staff, particularly individuals like Yaser and Abeer, enhance the overall family experience.
One notable area for improvement is the Wi-Fi service, which receives mixed reviews. While some guests find the connection strong and reliable, others report issues with speed and accessibility, particularly in rooms. Parking, though convenient and accessible, is considered expensive by some guests with suggestions for a complimentary option to enhance the overall experience.
Overall, the Marriott Hotel Jabal Omar Makkah is highly recommended for its proximity to the Haram, excellent service, clean and comfortable accommodations and family-friendly environment, making it a top choice for visitors to Makkah.
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Luxury
Sustainability Journey
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