فندق الخلفاء الماسي الفندقية
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Summary of reviews'فندق الخلفاء الماسي الفندقية' garners generally positive reviews with several standout features making it an appealing choice for visitors. The hotel's location is praised for its convenience in reaching significant religious sites like the Kaaba, particularly thanks to the free transportation provided. Despite being about 20 minutes away from the Holy Haram mosque, which some guests found too far, the overall ease of access remains a strong point. The immediate surroundings can be bustling, especially with young people from Hajj and Umrah trips, which may not suit all visitors, especially families.
Rooms at the hotel are highly appreciated for their quietness, spaciousness and cleanliness. Many guests found the room arrangement to be thoughtful, avoiding unnecessary furniture that might clutter the space. The size and cleanliness of the rooms, including those with multiple beds, make it a suitable option for families or groups. The hotel's new and well-maintained appearance, along with its competitive pricing, appeals particularly to budget-conscious travelers. Positive feedback also highlights the courteous and helpful demeanor of some staff members, especially those in blue-collar roles. However, room maintenance and communication could see improvements with some guests noting delays in cleaning services and the absence of telephones in rooms.
Cleanliness across the hotel is a recurring theme in the reviews, often highlighted as a strong point. Guests compare the cleanliness favorably to that of a five-star hotel, frequently describing the hotel as very clean, new and reasonably priced. This consistent cleanliness contributes significantly to the overall positive guest satisfaction.
The staff's performance receives mixed reviews. Many guests commend the politeness and helpfulness of certain employees, especially reception staff like Yusuf, who is noted for his professional and friendly service. However, there are notable criticisms regarding the speed and quality of service at the reception with some reports of unprofessional behavior and inconsistent management practices.
Regarding parking, guests generally appreciate the availability and convenience of the parking spaces, despite it not being complimentary and sometimes incurring a fee of 20 riyals per day. The availability of parking across different levels adds a level of convenience appreciated by many visitors.
In summary, 'فندق الخلفاء الماسي الفندقية' is well-regarded for its strategic location, clean and spacious rooms and good value for money. While there are areas needing improvement, particularly in reception service and room maintenance, the hotel's cleanliness and courteous staff make it a compelling choice for travelers. The availability of parking, albeit for a fee, adds an extra layer of convenience for guests.
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Rooms at the hotel are highly appreciated for their quietness, spaciousness and cleanliness. Many guests found the room arrangement to be thoughtful, avoiding unnecessary furniture that might clutter the space. The size and cleanliness of the rooms, including those with multiple beds, make it a suitable option for families or groups. The hotel's new and well-maintained appearance, along with its competitive pricing, appeals particularly to budget-conscious travelers. Positive feedback also highlights the courteous and helpful demeanor of some staff members, especially those in blue-collar roles. However, room maintenance and communication could see improvements with some guests noting delays in cleaning services and the absence of telephones in rooms.
Cleanliness across the hotel is a recurring theme in the reviews, often highlighted as a strong point. Guests compare the cleanliness favorably to that of a five-star hotel, frequently describing the hotel as very clean, new and reasonably priced. This consistent cleanliness contributes significantly to the overall positive guest satisfaction.
The staff's performance receives mixed reviews. Many guests commend the politeness and helpfulness of certain employees, especially reception staff like Yusuf, who is noted for his professional and friendly service. However, there are notable criticisms regarding the speed and quality of service at the reception with some reports of unprofessional behavior and inconsistent management practices.
Regarding parking, guests generally appreciate the availability and convenience of the parking spaces, despite it not being complimentary and sometimes incurring a fee of 20 riyals per day. The availability of parking across different levels adds a level of convenience appreciated by many visitors.
In summary, 'فندق الخلفاء الماسي الفندقية' is well-regarded for its strategic location, clean and spacious rooms and good value for money. While there are areas needing improvement, particularly in reception service and room maintenance, the hotel's cleanliness and courteous staff make it a compelling choice for travelers. The availability of parking, albeit for a fee, adds an extra layer of convenience for guests.
Family Friendly Hotel
Hotel with Parking
Small Hotel
About فندق الخلفاء الماسي الفندقية
License: 10007797
Guest Reviews
Location
Rooms
The hotel itself maintains a clean and new appearance, which, combined with its excellent pricing, makes it a compelling choice for budget-conscious travelers. Some staff members, particularly those in blue-collar roles, were noted for their courteous and helpful demeanor, contributing positively to the guest experience.
However, a few areas for improvement were identified, particularly regarding room maintenance and communication. Some guests experienced delays in room cleaning services and noted the absence of a telephone in the room. The cleanliness of the bathrooms also drew some criticism.
Overall, 'فندق الخلفاء الماسي الفندقية' provides a clean, quiet and well-arranged room experience at a great value with friendly staff adding to the appeal, though room service and bathroom cleanliness could use some attention.
Cleanliness
Staff
However, there are significant criticisms as well. Several reviews point out that the reception staff are slow and sometimes display poor service. There are reports of rude and unprofessional behavior from certain staff members, contributing to a stressful experience for some guests. Additionally, the management of the hotel receives conflicting reviews with some calling it very good, while others describe it as very bad and stressful.
In summary, while the hotel staff at فندق الخلفاء الماسي الفندقية are often recognized for their helpfulness and polite behavior, there are also substantial concerns regarding the speed and quality of service at the reception, as well as inconsistent management practices.
Parking
No, فندق الخلفاء الماسي الفندقية doesn't have any pool.
No, a spa isn't available at فندق الخلفاء الماسي الفندقية.
No, فندق الخلفاء الماسي الفندقية doesn't allow dogs.
Yes, parking facilities are available at فندق الخلفاء الماسي الفندقية.
No, فندق الخلفاء الماسي الفندقية doesn't have a gym.
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