Assilah Hotel
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Summary of reviewsAssilah Hotel receives positive feedback for various aspects, making it a favorable destination for visitors to Medina. The hotel's convenient location is repeatedly praised for its proximity to the Haram, significant historical sites and essential services such as supermarkets and pharmacies. Guests enjoy the calm and pleasant surroundings, finding the trade-off between peacefulness and a short commute very worthwhile.
Rooms at Assilah Hotel are noted for their spaciousness and cleanliness. Many reviews highlight the well-organized, ceramic-floored interiors that contribute to a comfortable stay. While some rooms are reported as cramped with small bathrooms, overall, the cleanliness and essential comforts make these rooms suitable for visitors.
Cleanliness is a standout feature at Assilah Hotel, consistently noted across reviews. The hotel prides itself on tidy, well-maintained spaces, contributing to a welcoming atmosphere. Cooperative cleaning staff are frequently mentioned, enhancing the overall guest experience despite occasional lapses in specific areas.
The staff's friendliness and professionalism earn high marks with several positive mentions of their dedication to service. Guests often feel welcomed and at home with particular staff members acknowledged for their exceptional hospitality. The cooperative nature of the staff significantly boosts the hotel's reputation.
Wi-Fi experiences at the hotel are mixed with some guests finding it satisfactory while others report connectivity issues. Parking availability is appreciated, though many guests note the limited number of spaces and the need for better maintenance of parking areas.
Families find Assilah Hotel accommodating with facilities tailored for family stays. Despite some noise complaints from children playing late at night, the environment is generally child-friendly and conducive for family travel.
Opinions on the hotel beds are varied; many guests find them comfortable, while others point out the need for maintenance and improvement. Complaints about pillows particularly suggest room for enhancement.
In summary, Assilah Hotel is well-regarded for its prime location, cleanliness and friendly staff, making it a valuable choice for visitors to Medina. Some areas, such as Wi-Fi, parking and bed quality, could benefit from improvements to further elevate the guest experience.
Categories
Rooms at Assilah Hotel are noted for their spaciousness and cleanliness. Many reviews highlight the well-organized, ceramic-floored interiors that contribute to a comfortable stay. While some rooms are reported as cramped with small bathrooms, overall, the cleanliness and essential comforts make these rooms suitable for visitors.
Cleanliness is a standout feature at Assilah Hotel, consistently noted across reviews. The hotel prides itself on tidy, well-maintained spaces, contributing to a welcoming atmosphere. Cooperative cleaning staff are frequently mentioned, enhancing the overall guest experience despite occasional lapses in specific areas.
The staff's friendliness and professionalism earn high marks with several positive mentions of their dedication to service. Guests often feel welcomed and at home with particular staff members acknowledged for their exceptional hospitality. The cooperative nature of the staff significantly boosts the hotel's reputation.
Wi-Fi experiences at the hotel are mixed with some guests finding it satisfactory while others report connectivity issues. Parking availability is appreciated, though many guests note the limited number of spaces and the need for better maintenance of parking areas.
Families find Assilah Hotel accommodating with facilities tailored for family stays. Despite some noise complaints from children playing late at night, the environment is generally child-friendly and conducive for family travel.
Opinions on the hotel beds are varied; many guests find them comfortable, while others point out the need for maintenance and improvement. Complaints about pillows particularly suggest room for enhancement.
In summary, Assilah Hotel is well-regarded for its prime location, cleanliness and friendly staff, making it a valuable choice for visitors to Medina. Some areas, such as Wi-Fi, parking and bed quality, could benefit from improvements to further elevate the guest experience.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Parking
Accessible Hotel
Guest Reviews
Assilah Hotel boasts a convenient location close to the Haram, making it an ideal choice for visitors wishing to visit the Prophet's Mosque. Guests appreciate the ease of access to the mosque, typically a quick taxi ride or a manageable walk away. The hotel is also strategically positioned near the ring road, providing easy access to other parts of the city, including supermarkets and bus stops.
Visitors have noted the proximity to historical and significant sites like the Uhud mountains and Syed Al Shuhdah Al Uhud Cemetery. The quiet and peaceful neighborhood offers a tranquil retreat away from the city's hustle and bustle, while still being accessible to essential services like grocery stores and pharmacies.
The area around the hotel is described as calm and pleasant with many guests enjoying the serene environment. Although some mentioned the hotel's location as being a bit remote, many found the trade-off between peacefulness and a short commute worth it. Basic amenities and cleanliness, combined with the advantageous location, make it a valuable choice for those visiting Medina.
Assilah Hotel offers a diverse range of room experiences with several positive attributes. Guests frequently mention that the rooms are spacious and well-sized, providing a comfortable atmosphere. Cleanliness is a consistent highlight with many reviews emphasizing that spaces are clean, new and well-organized. Ceramic flooring is another noted feature, adding a touch of elegance to the room interiors.
However, there are areas where the hotel rooms could see improvement. Guests have mentioned that some rooms are small and can feel cramped. Bathroom sizes are often cited as limited, sometimes lacking adequate space and maintenance. Issues such as dusty rooms, malfunctioning accessories and a lack of amenities have also been reported. The showers could benefit from more space and better design to prevent water from spreading on the floor.
Basic necessities like fridges are appreciated, though further enhancements in room service and cleanliness standards could improve the overall guest experience. For non-smokers, the presence of smoky smells in rooms has been a downside. Despite some minor issues, the hotel rooms generally provide essential comforts for a suitable stay.
At Assilah Hotel, opinions on the beds are varied. Many guests highlighted the comfort of the beds, describing them as very comfortable and good. However, some noted issues that detract from the overall experience. For instance, a few guests mentioned that the beds need maintenance and improvement with complaints about worn-out pillows and mattresses and some even describing beds as uncomfortable or with loud noises. The pillows were frequently criticized for their small size and poor quality, prompting suggestions for replacement. Despite these concerns, the general sentiment leans towards a satisfactory sleep experience for many, thanks to the comfortable bedding.
Assilah Hotel consistently receives high marks for its cleanliness, which guests frequently note as a standout feature. Visitors often describe the rooms as clean, comfortable and well-maintained. The hotel itself is portrayed as tidy and organized, providing a clean and peaceful atmosphere that many find welcoming. Guest feedback highlights the cleanliness of the entire place, including the rooms and bathrooms, which are often described as clean and spacious.
Staff behavior complements the hotel's cleanliness with numerous mentions of excellent treatment and cooperative cleaning staff. The hotel also garners praise for its organized appearance and well-maintained facilities, enhancing the overall guest experience.
However, some reviews point out occasional lapses in specific areas, such as inadequate linen changes and bathrooms needing more attention. Despite isolated reports of dust and other minor cleanliness issues, the general consensus remains overwhelmingly positive, emphasizing the hotel's cleanliness and comfort.
Overall, Assilah Hotel's dedication to maintaining a clean and comfortable environment contributes significantly to its favorable reputation among guests.
Visitors to Assilah Hotel consistently praise the staff for their friendliness, professionalism and dedication to service. Guests appreciate the warm welcomes they receive, noting the helpful and polite demeanor of both day and night receptionists. Special mentions are frequently given to specific staff members who go above and beyond in their roles, such as Hazem and Mr. Marwan for their excellent hospitality and sister Rana for her exceptional service.
The general consensus is that the staff's cooperative nature stands out with several reviews highlighting how employees make visitors feel at home rather than just guests at a hotel. The reception team is often noted for their courteous, respectful and professional behavior, contributing to an overall commendable service experience.
Despite some isolated incidents of less responsive behavior from certain reception staff, the majority of interactions are described positively. The morning reception, in particular, is noted for its helpfulness and the team's approachability and pleasant demeanor are well-regarded.
Additionally, the cleaning and room service staff receive high marks for their cooperation and friendliness. Management also plays a visible role in maintaining high standards of hospitality and ensuring that staff attends to guests' needs promptly.
However, some guests note areas for improvement, such as occasional lapses in reception service and internet connectivity issues. Nonetheless, the prevailing sentiment is one of satisfaction with the staff's treatment, hospitality and the overall welcoming atmosphere they create at Assilah Hotel.
The Wi-Fi at Assilah Hotel generally receives mixed feedback. On the positive side, many guests have found the WiFi to be usable without any problems and even describe it as a quality network and nice. However, there are significant reports indicating issues with some guests mentioning that the Wi-Fi service was faulty, the internet was not working or that the connection was extremely bad. It appears that the Wi-Fi quality can be inconsistent with some guests having satisfactory experiences while others encounter persistent connectivity problems.
Guests at Assilah Hotel appreciated the presence of shaded and underground parking spaces. Some reviewers found the underground parking spots spacious and there were additional parking areas around the hotel. However, many noted that the overall number of parking spaces is quite limited, leading to difficulties finding a spot. There are only a few slots available in the basement and they are often described as small, cramped and dirty. Some reviewers mentioned that the parking areas need better maintenance and cleaning. The insufficiency of parking spaces is highlighted frequently with many guests pointing out that the parking needs more work to meet the demand.
Assilah Hotel offers a family-friendly environment ideal for a small family stay or family travel. The hotel's facilities and services are tailored to accommodate families, making it a good choice for those traveling with children. It is child-friendly, providing a positive experience for young ones. The hotel is characterized as small but suitable for family groups, creating a welcoming atmosphere. However, there are complaints about children playing and making noise late into the night, which might disrupt the overall peaceful setting. There are some areas for improvement, such as the condition of the washrooms. Despite this, it remains a recommended option for families looking for a convenient and friendly place to stay.
Location Show Map
Location
Visitors have noted the proximity to historical and significant sites like the Uhud mountains and Syed Al Shuhdah Al Uhud Cemetery. The quiet and peaceful neighborhood offers a tranquil retreat away from the city's hustle and bustle, while still being accessible to essential services like grocery stores and pharmacies.
The area around the hotel is described as calm and pleasant with many guests enjoying the serene environment. Although some mentioned the hotel's location as being a bit remote, many found the trade-off between peacefulness and a short commute worth it. Basic amenities and cleanliness, combined with the advantageous location, make it a valuable choice for those visiting Medina.
Rooms
However, there are areas where the hotel rooms could see improvement. Guests have mentioned that some rooms are small and can feel cramped. Bathroom sizes are often cited as limited, sometimes lacking adequate space and maintenance. Issues such as dusty rooms, malfunctioning accessories and a lack of amenities have also been reported. The showers could benefit from more space and better design to prevent water from spreading on the floor.
Basic necessities like fridges are appreciated, though further enhancements in room service and cleanliness standards could improve the overall guest experience. For non-smokers, the presence of smoky smells in rooms has been a downside. Despite some minor issues, the hotel rooms generally provide essential comforts for a suitable stay.
Beds
Cleanliness
Staff behavior complements the hotel's cleanliness with numerous mentions of excellent treatment and cooperative cleaning staff. The hotel also garners praise for its organized appearance and well-maintained facilities, enhancing the overall guest experience.
However, some reviews point out occasional lapses in specific areas, such as inadequate linen changes and bathrooms needing more attention. Despite isolated reports of dust and other minor cleanliness issues, the general consensus remains overwhelmingly positive, emphasizing the hotel's cleanliness and comfort.
Overall, Assilah Hotel's dedication to maintaining a clean and comfortable environment contributes significantly to its favorable reputation among guests.
Staff
The general consensus is that the staff's cooperative nature stands out with several reviews highlighting how employees make visitors feel at home rather than just guests at a hotel. The reception team is often noted for their courteous, respectful and professional behavior, contributing to an overall commendable service experience.
Despite some isolated incidents of less responsive behavior from certain reception staff, the majority of interactions are described positively. The morning reception, in particular, is noted for its helpfulness and the team's approachability and pleasant demeanor are well-regarded.
Additionally, the cleaning and room service staff receive high marks for their cooperation and friendliness. Management also plays a visible role in maintaining high standards of hospitality and ensuring that staff attends to guests' needs promptly.
However, some guests note areas for improvement, such as occasional lapses in reception service and internet connectivity issues. Nonetheless, the prevailing sentiment is one of satisfaction with the staff's treatment, hospitality and the overall welcoming atmosphere they create at Assilah Hotel.
Wi-Fi
Parking
Family
No, Assilah Hotel doesn't have any pool.
No, a spa isn't available at Assilah Hotel.
No, Assilah Hotel doesn't allow dogs.
Yes, parking facilities are available at Assilah Hotel.
No, Assilah Hotel doesn't have a gym.
Location Show Map
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